I ordered a bathroom vanity from this company four weeks ago expecting delivery within a couple of weeks. I got an email confirmation and have been trying to follow up with them to find out if there is a hold up with the delivery. I understand that with Covid-19 there might be unanticipated delays, Im ok with that but no one is answering the phone or returning emails and that is not ok. At this point I am concerned that the company might have gone out of business. My card hasnt been charged, I dont know if thats a good sign or a bad sign.
I had a few questions about a vanity I was looking at so I called them and spoke to Piper she was very helpful and answered all of my questions. In addition, they recommended some vanities I did not even know existed that fit my bathroom. Would definitely recommend them to others.
Remodeled my bathroom and Bath Gems were invaluable - did a great job, followed the estimates and were super nice to deal with. Thank you.