My Dad took his car for an alignment and tech told him they wouldnt do the alignment unless he let them replace the camber bolt. Dad agree with the replacement. Came home and check, they didnt changed the camber bolt. They charged my dad $70 for parts that has never been replaced. Smh what joke. Talk to the store manager and they total change the topic. Reporting to bbb and getting a lawyer. Tech doesnt know what their doing. They need new employees and storemanager.

Very nice people, got me in at the last minute and did some really good work as well.

Is there a way to do 0 stars? DO NOT GO HERE or any Tires Plus if you care about your wheels. They damaged all 4 of my wheels with their tire machine. When I reported it to corporate, their claims specialist tried to push the blame on me when you can see damage originating from between the wheel and tire. I sent them the estimates after they requested that I get the repair quoted and now its been over a month of unanswered phone calls and emails. My only option now is to try to take it to court. Oh, also they double charged me for the tire disposal fee.Does this sound like a place you want to take your car?

Tire Plus always does a great job on my vehicle love it

Brought my car in and had 4 new tires put on. Didnt try to push anything else on me although they knew & I knew more work needed to be done. Very fast & extremely friendly! Will be going back again soon for my vehicle needs!

Absolutely terrible. I had an appointment to get my oil changed, tires rotated, and get new wiper blades at 2pm. At 2:30 they told me I needed a new drain plug. No worries, it was only $18 so no biggie right? Well at 3:15 they tell me the the parts guy sent the wrong part. At 4:00, they tell me the new part is 10 minutes away. At 4:30 the plug arrived and out the door at 4:44. Longest service ever! I will never go back.

Went in to get an alignment they told me my strut was broke. Took it to dealership and it isnt. They tried hustling me out of 700 dollars for no reason. There greasy predatory incompetent sales people. And I will be reporting you to BBB. You should be ashamed of your business practices

I waited 2 3/4 hours in the store to get a set of tire install. My appointment was at 1 PM and I got there at 1230 PM. My vehicle was not done until 315 PM. What is the point of making an appointment if it took them 2 3/4 hours to install one set of tires? 40 plus minutes a tire???

Did good, got the price I quoted on the phone, WITH a reminder of the phone quote.

Every time I call in, I feel like they dont want my business. Wait times are always drop it off and well get to it when we can. What happened to turn and burn? Didnt even ask if I could set up an appointment!Tried on two different occasions this week alone, once for an oil change and a few days later for 2 tires. Both salesman talked like they had NO interest in earning my business.

Horrible customer service, do yourself a favor do not go here! I have never felt so bad about spending $600 dollars.

Although my wait was longer than expected, they replaced my flat tire with a more than affordable option. Knowledgeable employees. I trust them more than any jiffy lube or Midas.

Quick and easy to schedule an apt and get an oil change for right away the next day! Didnt try to push me to buy anything extra!! Very courteous and friendly staff at the Brooklyn Park location!

I bought 2 tires and they were really helpful.

Tires Plus in Brooklyn Park is my go to for oil changes. I absolutely love this place! Very friendly staff. Very knowledgeable. Very courteous. I went in last month for an oil change and was in and out in about 30 minutes. I got a discount for my oil change and quoted a great amount for tires, which I didnt realize I needed. I am always treated fairly when I visit Tires Plus in Brooklyn Park.Update: I got those tires!! I was quoted a good prices considering I needed all 4 tires. They were great at explaining everything and was not pushy when they suggested other repairs needed for my car.

Need more staff on the weekends. At the Lakeland location, Brooklyn Park MN. Waiting for three and a half hours for oil change and rotation of tires.

I know everybody that works there there are some guys to take care of your car or truck you can trust them and you can count on them to do a good job. I bought two brand new tires and the guy that put them on my car noticed that my rim was bent and fixed it it was a steel rim I made sure that my car and told me anything that was wrong with it as he was working on it these guys are good and a hard-working. these guys will make sure that you drive away happy or what you pay for.

Easy to schedule an appointment and they have Fast, great customer service. Also they know their stuff. 10/10 would recommend :)

It was fine. A bit pricey and they had to order my tire. It came in next day.

Courteous,professional and a great job.

Bless these gentlemen for always taking care of me! Before, this was the only place I would come for tires, however this is now the only place I will come for service as well. After checking other places for pricing comparisons, I realized Tires Plus was the cheapest by far.I brought in all my previous service recommendations and they drew me up a work order for all my needs. They even saved me from replacing parts that did not need replacing.They were kind and efficient with my vehicle. They kept me updated about my vehicle and called when other services were recommended. They explained pricing and I walked away with a car that had everything repaired/replaced for about $400 less than I expected to spend.This location is above par with both service and pricing!

Justin makes coming to this store worth while. Great person to deal with. Very trustworthy

Jeremy Pettis and Taylor Hancock are the best !!!

Just wonderful! Very professional. In and out real quick! JJ is the greatest!

Scheduled an appointment for a simple alignment. I was 5 minutes late and was told that I had to reschedule for a different day...kind of my fault but still ridiculous that they cancelled my appointment over 5 minutes!!

Always a great experience when I go here

I always have great experience in and out in no time.Service is unbelievable I would recommend to anybody. Staff is helpful. This is my car care location forever Thanks guys.

I received excellent service from this location! They are a speedy and friendly crew, (Timmy, and the rest of the mechanics) my tires were replaced in less than an hour! The front attendant/associate, Obi, did an outstanding job taking care of me, and answered all my questions. He knows his tires, and he really works well with customers! I loved him! Will be sharing this tires plus with family and friends! The tires are awesome!

I had to get my heat fixed in my car . Kerry was there to help me figure out what was wrong with my car and he was straight forward on what needed to be done. I was able to get heat in my car in no time! They have a great staff at this location. Varney M. is also a great worker that works there. If I ever needed any help with my car I would go to those guys at tires plus in Brooklyn park. They do a great job in a reasonable time .

Upon receiving my receipt I was charged way more than what they said. A simple inspection was promised to be 10 dollars, not 22. I was also never informed that my tire had a hole and was patcjrd. I was only informed of the extensive services they WANTED to do on my vehicle. Just because I am a woman, does not mean I cant read my receipt.

Great customer service. I would recommend this tires plus location to my friends and family. Always on time.

The gentleman here are very polite and promt! My tire blew and I came for four new ones and they were on top of getting me the new ones for a very reasonable price! I was extremely pleased with my service and will be returning to this location for any more services I may need in the future!

I’ve never had a bad experience at this Tires Plus. The guys are awesome and respectful. They ask me before they do anything extra to my vehicle and are very up front about why they are doing and what they recommend. They are quick and go the extra mile.

I want to take the time to rate Tires Plus and its team at the Brooklyn Park, MN location. The service they provide it is outstanding and the professionalism of the whole crew it is pretty amazing and delightful. Definitely too bad I cant give more stars because they deserve it. Thank you Justin Erickson and your team for the great Customer Service.

Went to Tires Plus to get a new tire for a car I was looking to sell. Tire was done when I was told it would be and the price was fair. Upon picking up my tire, I brought up questions I had about flushing my coolant on another car. The manager (his name escapes me) said he would be willing to do it at a discounted rate the following morning and it would only take a few hours. Me stressing about doing it myself, I took them up on their offer and was not disappointed. The manager and assistant manager that I interacted with gave me great advice and competitive pricing, and the assistant manager Kerry even took the time to fill up my tires himself rather than passing the task off to a technician.I would highly recommend this location for any tire or other automotive maintenance you may need.

Always get great service here, love the guys here. Always fair. They told me twice, when another company said we needed this & that done, that we, in fact, did not need those things done at all. So I really appreciate honesty & they know what theyre doing.

I have been going here exclusively for over 15 years. Justin and his team are fantastic. Their prices are fair, and they stand behind their work 100%.

If I could give 0stars I would I took my truck there to get it checked out to see how it was doing and for slight shaking at highway speeds they took 2 hours to look at my truck abd 45 minutes of that was a “test” drive when they brought it back they claimed that my ballpoints were shock as well as tie rod ends and control arms all which had been replaced no more than 8,000 miles ago they claimed that was he shaking and said 3 grand to fix it all. I told them the ball joints had just been replaced and said they are bad tho. I then took it to the dealership and they took 10 minutes and found my u joint was cracked and my ball joints were fine. Tires plus mechanic are a joke they don’t know cars and I question their ability to properly diagnose vehicle issues don’t bring you vehicle here if you want an honest repair shop only bring it here if you want to get conned and ripped off

My tyres are really special as they carry me and my family every where safely through tires specialized personnel

Brooklyn Park is the best...even though o live Maple Grove

These guys have been great! Always been satisfied with their work.

They fixed my brakes good job. People where really nice and explained everything to me.

Tires plus in Brooklyn park is the best and their alignment is very good.Thanks

Great Service! FAST and helpful. Not pushy. No sales tactics. Made appointment for flat tire. I arrived early and they did all paperwork and got to work right away on the flat tire. In and out in less than an hour.Friendly customer service. Used 10% coupon from website & saved $25.

Great place, worked hard to get the goofy lugnuts that came with my truck. Will come back, and I highly recommend!

Justin and the crew are awesome. Always try their best to satisfy customers!

Place sucks. Go elsewhere.

Very pleased with the customer service. Kerry was helpful with explaining what was wrong with my car. Fast and efficient crew!

This is one of the best place to get your car check and fix in Brooklyn Park. Tires Plus, theyre honest about your car. They save you money, they make sure your car is well fix. I took my Audi A6 for problems i always get it fix with good service. I got no problme with them, the management team out there thoss guys are great doing good job on your car.Plz dont be afraid, they are good. They save you enough of money. I tires plus will forever be the place to get my car check up and fix forever. They are honest!. Thanks.

As a woman who has been conned by mechanics before I feel this is a trustworthy place. Friendly staff, who arent pushy.

Awesome location. Very friendly and I trust that they actually perform what they say they do. Tried the Maple Grove location simply because I could walk to shopping and was highly disappointed. Choose here over Maple Grove!

Great service and friendly. Very knowledgeable of what theyre doing

Good place to go to get your car fixed justin is amazing and very helpful in explaining what you need done

Excellent shop. The techs are awesome. I love this place.

I had a special request for non-inventoried tires and a tight timeframe. I made appointment for the next day. Tires were replaced on time and in time for Holiday Travels. I will definitely return.

Very caring and understanding especially if your car is your baby like mine is. Thank you for your time and service.

This place is a rip off had a strip lug nut and the guy didn’t know how much to charge me because of the time it would take him only took Him about 30 minutes for Mike to call back and say it was ready and a 200 dollar charge. I asked repeatedly an estimate but refuse to give me one. These guys rip people of. Don’t come here to fix your vehicle

Nice friendly customer service, second time there and theyve been helpful and gave me tips

I stopped into Tires Plus for their oil change special on my way to Urgent Care. I asked how long the appointment would take, because I was in pain.The manager was visibly concerned about me suggesting I go to Urgent Care first, but I told him I made it this far, and I needed the oil change.The service was finished in a very timely manner, and when I approached the desk to pay for my oil change, I was waved away and told to get to Urgent Care. In other words, they would not allow me to pay for my oil change.I am sure this does not happen every time someone goes to Tires Plus, but things like this do not happen often in this day and age, let alone at a car place, so when they do, an act of kindness truly means a lot. I got into my vehicle with a smile on my face (in spite of the pain), and Tires Plus TRULY MADE MY DAY!Exceptional! :)

Quick helpful service.. did a last minute full vehicle inspection on a used vehicle we were seeking to buy

Great service and they do walk ins too

2 of the guys stayed to finish repair on my car until 10 pm July 3 as they were closed for the 4th of July. Over and above and I am very grateful!

I dont care what anybody says for the best service, at the best price,Tires Plus is a place to go. You can also trust them not to lie to you very honest

Great service, nice guys, knew what they were doing and gave good recommendations

Nice place to go for your car check up.

Excellent service. I showed up as a walk-in without an appointment, and they had my car ready in a very short time. Cant ask for better service than that.

Justin always takes care of me! Great service and great prices

Great as always!

I am a repeat customer of the Brooklyn Park location and Coon Rapids location. Ive gotten my tired changed four times and oil changes. The workmanship has been simile great, but customer service continues to get worst. Recently called and scheduled an appointment for oil change and tire change at the BROOKLYN PARK location. Only to pick up my vehicle to find they only completed the tire change, and then wrote on slip (oil change needed). They said come back and will do it for half price. Went back twice the next day and never could fit me in, and never offered any options to getting my service. I WILL NO LONGER BE GIVING MY BUSINESS TO THIS FRANCHISE

Very fast service and good customer service

Amazing Amazing Love

Great Service and Prices

Very accommodating and friendly staff.

They did a great job on the car. No up selling on anything.

Great reliable, friendly and knowledgeable staff. Awesome service.

Im not a car guy by any means, nor am i mechanically inclined, but i do have a car i rely on for everything. When i noticed my tires starting to bald, i immediately called Tires Plus in Brooklyn Park. To my surprise i was able to make an appointment the same day. I had a lot of questions and Kerry helped anwser all of them. Not only was i impressed with the genuine concern for my car, and ultimately my saftey in my car, kerry helped me understand what was wrong with my car, and what they could do to fix it. Ive been to many different Auto Centers, and have left pretty upset, this however is not my experience at Tires Plus in Brooklyn Park. Thanks Kerry and the rest of the Staff for making my experience one i will never forget! Hopefully my car is good for now, but when something comes up, i know who i am gonna call.Thanks!

They are not going to fix your car right dont go

Great staff. Very pleasant experience!

The service was great very knowledgeable people!

Went in for an alignment because I put on some coilover. I bought the lifetime package deal and the alignment was done. I came back 5 months later to get another alignment because I adjusted the coilover. The guy that was working there told me he couldnt do it for me because it wasnt a stock one. I got mad, so I told him if u couldnt do it with these coilover than how come the first time when I came in with it u took my money n got it done n said I can come back n adjusted anytime I need too?. I complain about it n the guy said he will align it than. I waited for 2 hours still he didnt but just let my car sat there.i went to a different Tire Plus by Northtown Mall due to I still have/paid for the lifetime n they got it done within 30 mins.

Emergency flat tire and now long what for quick fix

Great Service! HIGHLY recommend!!!

Great job thank you!

Had a great experience, no surprises, Justin is excellent!

Two tires and dont like they do not look good on my truck but cant return

Took my Cadillac into them check engine light on It was running perfect at the time after getting my car back the check engine light was still on and the car was running terrible I would not recommend this place at all I would stay clear of this fraudulent place

FREE BREAK INSPECTION!!! PLUS INCREDIBLE CUSTOMER SERVICE!!!

Fast service today after a switch went bad as I started a cross country move.

Helpful and friendly staff

They take way to long to put a tire on! Wont recommend their business

Fantastic service and customer relations

Good cares to my cars.

Quick and no problems.

Fast and friendly service.

Great reliable honest people

Tire plus always get me right

Horrible service. 6 guys standing around. One guy working. One hour plus for a headlight and oil change. Never again.

Yeah not happy 0 stars

Great techs

Pretty nice store