Wish I would have remembered his name, but he was amazing. The store got two new tires for a cheap price for my car near the end of the day. in and out within an hour so. Great service, great place.
I took my car in because of a vibration at highway speeds. I was met by Tyler who said he could fit me in and should get the work done in under an hour, as there were two cars ahead of me. In 45 minutes, the technician had my wheels balanced and rotated. To top it off, since Id bought my tires from them before, they didnt even charge me. The car runs smoothly now.While I was there, I noticed that the place was clean and the young crew were motivated and polite. Thumbs up to the folks at this location. I will certainly bring my car back here for my next set.
Called to make appointment. Got the military discount. Came in for the appointment, and was OUTTA THERE in 20min!! Great work!
If I could give the Brooklyn Center a million stars, I would! Shout out to Anthony and Bobby, but every employee had top notch customer service with patrons. I was educated about the selection of tires for my car, high and low. Chose middle of the road for pricing. I had an hour and a half wait. I went after a holiday weekend, and that’s what I expected. I decided to wait at the center. I was able to pass the time away by having great guilt free internet time. I’ll never go anywhere else but Brooklyn Center Discount Tire!
Seriously surprised every time I come in here. These guys know what there doing they come out greet you. Figure out the issue by listening. Find the best deal and are pretty quick popped a few tires and Jordan is always there to help me. I would highly recommend this place to anyone.
Thank you so much for the prompt service and for finding a solution that matched my budget! Im also appreciative that the staff was masked and following covid safety measures. I wish this was a full service stop and not just tires!
This place is great! Andrew will take care of whatever you need and is a hell of nice guy on top of it! Thanks guys!
I received great service, and the employees were wonderful .
Everyone I spoke to at this location was helpful and answered my many questions without making me feel dumb. I had a quick turnaround request and they were able to get everything done super fast. I was very appreciative of their professionalism and expertise!
This place has some of the best customer service I’ve received in any business, let alone automotive maintenance. Everyone is incredibly knowledgeable, very patient, and endlessly kind. Andrew is a gem!
Always a great, friendly staff. Was able to research tires online. In and out quickly with new tires. Noticed an option to price match and took advantage of it, saving some $. Was happy that they handed me a rebate form too! Have been a customer for years and the Brooklyn Center location is great!
These guys will ALWAYS get my business. Called probably ten tire shops on a Friday night to have a flat fixed and everyone was rude and unresponsive EXCEPT for Discount Tire. They were super courteous and fixed my tire even though I came in 5 minutes before closing. Phenomenal company, will get all of my future tire business. Thank you Andrew and the whole crew!
Very good at this place. However, this is not system wide. Friends have had nightmares at Austin, Texas stores.
I had a great experience with Andrew Today at Discount Tire in Brooklyn Center. Very helpful and professional. I will be doing all of my business with them from now on and I will be sending all my family and friends there as well. I highly reccommend going here.
Came in at a busy time they got my truck in and employees were GREAT!! 5/5 for sure Thanks again!!
Pulled in with a flat tire as they were closing. Didnt hesitate to take the car into the shop. I had road hazard coverage on the tire, it was not repairable and they replaced it. The whole thing took about 10 minutes. Great service. Great prices.
Great service and phenomenal warranty. Warranty covered little air leak in a tire. Took less than 40 minutes.
Have always had a great experience. Andrew and Buddy are very helpful and work with you to get the best deal.
Awesome service and friendly people. Ill be back for more before fall. Thanks
Service was great and they took care of us quickly!!
Been going here for years, just good quality service and product.
Wonderful example of customer serviceThe following is a story of our experience at this location and how we received incredible service that will bring us back again in the future.Recently my teenage daughter took her first car to Discount Tire in Brooklyn Center to investigate some slow leaks in a couple of her tires. The staff took time to educate her on the problem and give her options that would fit her limited budget.It was clear to me that they were more interested in taking care of her as a customer and building repeat business than making a quick sale.Because of the kind way that they treated it us, I will definitely look to them first the next time I have tire needs.
Great place to go for tires.
Arrived at my appointment, got checked in, everything went smoothly. In and out at a reasonable time
Great place, great staff. Everyone is nice and Ive put tires on my car, truck and camper here
Great experience and great value for the money
Great experience. Easy to order and set up appointment online. Got in early and done. Everything was explained. Before, during and after. Can’t believe I never stopped in before
Al ways have fantastic service at this location
Great quick service!
They were very helpful and speedy.
I come here no matter what car I have! They are great the prices are wonderful. The customer service is always amazing!! Last visit I had a broken off screw in my tire they patched it up nice! Thank you Discount Tires Brooklyn Center!!😁
Always friendly and amazing to work with. Its nice to know that you have friends in the tire business or at least thats how you make it feel. I appreciate that you got me in so quickly, were able fix things up, and get me on my way so quickly. This is why I always come to you first with my tire needs. The process to get an appointment on line and to call when I arrived went smoothly.
They didnt have my tires for my scheduled appointment. They were able to give me a loaner set until my tires arrived. Thanks Guys!
Have had great experiences here buying two sets of winter tires for my Accord and Forester and multiple seasonal tire changes. Staff is knowledgeable, attentive, and do great work.
Very fast service and very friendly. Also my tire rotation was free and they didnt try to push other services unlike every other auto service center!
I came in and got the tires I wanted at a good price. They have a good warranty on the tires. The staff couldnt be any more helpful. I had next day installation scheduled which was good. Very easy place.
Fast friendly service and you cant beat the price anywhere. Had my wheels balanced, Great team up there. I will be back
I called around 5:30 pm knowing they close at 6 to ask if I could make an appointment for the next day. I spoke to Daniel on the phone and he said they could see me that night no problem. They repaired my tire for free and had me on my way in under an hour. I also could tell they are taking Covid-19 seriously and requiring masks and social distancing. Extra points for that you guys. Great experience.
Quick service! Requires appointment but there are exceptions.
Seriously, go here! The employees are so incredibly kind, and they patched my tire up for no cost. I can’t wrap my head around it, but a visit to discount tire made my day. I’ll be a loyal customer for sure!
Discount tires is always busy but they treat you like you are the only customer in the building!
Always Great service! Nick and the entire team are so pleasant- helpful - and efficient! Thank you so much for my new tires. I recommend you guys to everyone in need of tires☺ 5☆ service!
Great customer service and cant beat their price matching
I was in the market for tires and I had set appointments up with Discount and Big O Tires. Now when I went to confirm my appt and tires with Big O Tires they let me know my tires werent the right tires.. So they recommended new ones and when they did they jacked my payment sky high.. i was like nope I am going to call Discount and see what they say about my tires I have on reservation. I spoke with Mike and he confirmed with Big O tires that I had the wrong tires.. But then also said lets look around for some tires here for u.. I was still on the fence about the whole tire experience.. It was the way Mike delivered his customer service to me that made me have my business fulfilled with them. So I was at ease about my tires. But my appt wouldnt be until the tires were in. So I was a little let down. So he told me they usually charge a deposit for tires they have to order. But from my tone. I sounded like I was serious. So we went ahead and only confirmed my appt. Then later on that day. I got a call and they said my tires had came in. So I could come in whenever and it would be done as a walk in. I was so excited. I ended up calling them the next day. I spoke with Mike again. He could pencil me in and I got my tires done in 30 minsThey are the best and it was my first and best tire experience I will continue my services with them.
Ive been a steady customer for many years now, I just bought 4 winter tires, Ive always had great service, and I bring others their.
They were so amazing and fast! Didn’t try to up sell me on anything. I was greeted before I even walked in the door. Thank you guys so much!
Everyone working here is incredibly nice, they work super fast, and they cleaned out my rims for me 🥰 Im not great with car things and everywhere else Ive brought my car for work, they talk down to me, but everyone I spoke to here was so sweet.
These guys are really fast they can have you in and out in less than an hour, however, make sure they have your tire in stock cause if not, you could be waiting for hours. My tire wasnt in stock so I waited at home and they never called me to say my truck was completed, 6 hours later I called to find out it was done 2 hours ago! REALLY....right before they closed.
I love Discount Tire! Ive had great service and friendly encounters all my years being a customer at all the locations... And that tire package ALWAYS pays for itself. Thanks guys!
These guys rock! Highly recommend, everyone I’ve been in contact with has been helpful, courteous and knowledgeable. I won’t go anywhere else.
I was shopping for tires and gave this store a call. I spoke to Nathan ( Manager ) and provided him the details needed to help me out. He was very fast with putting quotes together and emailing it to me. After I got off work i went to the store to get the tires installed. I was given the best prices for all 4 of the tires, where other place would cost me more. They also price match!!I highly recommend going here. They made me feel like family. When you come here you’ll be greeted with a smile, treated with respect and if you like to have conversations while waiting for service to compete, you can have some great conversations making any wait time more than manageable. Management is the top notch here. I will do business here again for any of my tires needs!
Loved the visit! Great place!
The guys at this store are excellent, top to bottom. As a customer, I have thrown them a few curveballs with very specific fitment needs both for my car and truck and they have always handled them in stride and with a smile. Brendan, Nick and Mike have specifically helped me a ton but others have stepped in without missing a beat if those guys were busy or with customers. Couldn’t recommend them any higher.
Fantastic management and staff at thislocation
Very pleased with the service I received here. Everyone was prompt, efficient and friendly. Had zero issues and highly recommend.
Listen!!! Nick and Andrew are the BEST. Im a tough customer and very needing. These two treat me like FAMILY! But all the staff are nice and professional.Great service and good the job done pretty fast. I will NEVER go anywhere else. Thanks again Discount Tire team! 💯
Tony was Amazing! I got flat tire on my way home from getting a coffee. I was already having not so good of a day and had a long day ahead of me.. I saw the discount tire shop was across the street from me, so I slowly drove there not knowing if they will have availability for me. They were busy and have no availability as they prefer appointments, but Tony was nice enough to schedule me an appointment 30 minutes away. I walked to Walmart that was across the street, and before I finished shopping, one of my tire was fixed and another was replaced, and Tony called me to update me twice... Thank you so much Tony. You made what could have been a very stressful and a bad day so much better. Thank you the discount tire team, I definitely will be back for the amazing customer service you guys provide.
We have bought tires from this chain MULTIPLE times over the last 15 years! Weve also bought tires elsewhere. We were extremely satisfied with our experience today. It just reinforces our prior experiences!
Good job&great time in&👍 👍
Free tire rotation when you get tires from them
Always great customer service.
Very nice place and service
Great, efficient, and affordable experience. Recommended.
Excellent service. Honest prices. No complaints.
Very Nice, supply great tires and come back for free rotation.
Fast friendly service. Been coming for new tires and wheels yearly for all my vehicles.
Great service and great prices
I went in to get a brand new tire mounted on a brand new wheel. While mounting and Balancing the wheel the technician accidently dropped the wheel and chipped the paint. Unlike other places that Ive gone to, instead of denying and hiding the chip; the technician truthfully informed me of the situation and ordered up a new wheel and replaced the damaged wheel for me free of charge. The new wheel was ordered and installed for me in a timely manner. All in all it was a painless experience. I would take my business back to this place without a 2nd thought. Also give my man Nick a raise, hes a stand up guy.
Nathan and the team are incredibly professional. Greeted the moment I walked in the door and my expectations about how long I would wait to be attended to were managed immediately. They acknowledged their busy schedule, but also gave a very realistic estimate of when I could expect to have my scheduled appointment serviced.You can tell the team in the garage is hustling, communicating and getting along well to get customers in/out quickly. Overhearing interaction with other customers I can tell Nathan and his team really value communication and trust. Though they were clearly busy, they took the time to help customers with questions without rushing anyone. I’ve been to a fair number of Discount Tire locations and this one is hands down the best. 5 Stars. My new go-to!
Cant beat the prices or the deals with this place. They were super busy when I arrived (11am on a Saturday) which is great, a busy business! They were very aware of the line and kept thanking us for being patient. Customer service is really great. I did need to go back 2 times in order for my tps sensor wouldnt reset. They worked with it and they finally got it done.
Like the information after the free tire check but tires are too pricey for used ones😣😩
I would highly recommend this place Daniel was awesome he was persistent he was consistent he got me a great price he really went beyond anything I would expect from a tire guy :)I was truly impressed with him n his customer service and his overall great attitude Nathan the manager was also very amazing I would definitely return here and I would definitely recommend that anybody whos looking for a good deal on tires and some people with good work ethic and just a really great attitude friendliness courteousness all of that they go above and beyond and I am very very pleased with the service that they gave me
Excellent customer service, and by far the best prices around. If you happen to find a better price somewhere, they will price match for you. Free rotation and patching of your tires if needed in the future. I will DEFINITELY go back for any tire needs in the future.
Helped out in a pinch. Removed my locking lug nuts and replaced in 10 minutes.
Didnt have what I wanted but they did work with me on a discounted price for getting me closer to what I wanted which was great but they should NOT be in business if they dont know anything about vehicles. They replaced my tires and didnt tell me my ball joints were bad or that my tie rods were bad or that my upper control arms no longer has bushings. This is something they should know and inform customers about. Because I was unaware of this issue my front tires got cupped. Once I got the parts replaced and got an alignment I went back to see if they can at least give me a discount on new tires for not informing me of the issue before it damaged my tires they said no. I understand not comping the whole prove if new tires but s heavily discounted price would have been fine which I your them numerous times but they still said no. What the hell kind of business is this if they dont know what the hell theyre doing. Definitely NOT going here ever again or recommending this to anyone.
Super friendly and knowledgeable staff. They get it done and done right.
We live in Minnetonka but this is our go to location. Nate at this location is our go to person, he has shown the highest level of customer service possible, he always goes above and beyond to make sure he doesn’t just sell you the product but sells the right product that fits your vehicle and pocket best. He is absolutely great to work with and we’ve had over 7-8 vehicle tires replaced by him and his team and planning to continue going there as long as he is there.
Horrible horrible customer service. FYI Man-splaining is not going to help with your incompetence... They apparently dont know how to put air in a tire... It took two people to do nothing... Dont waste your time I would give it zero stars if I could.
I purchased tires from Discount Tires at the Brooklyn Center store on Shingle Creek before Thanksgiving and I am so pleased with my tires. With all the snow and ice we have had they are the best tires I have ever had. The service was excellent, the manager was wonderful and explained things throughly. The tires he recommended are great. I would definitely recommend them to everyone. In fact, two of my friends recommend them to me and I am thankful they did.
Appt needed due to covid now but fit me in, always very helpful and do great job.
Great service and staff! I hope the workers at this branch get recognized for how good they really are. I was a customer of a competitor for years and had been frustrated with there service. My girlfriend goes to this location and was telling me to switch and Im so glad I did, I will be a long time customer of this location.
I came in for a tire rotation and before I even entered the building Tony came out and greeted me at my car, shook my hand and introduced himself to me. He asked what brought me in today and got everything sorted out for me. I was in-and-out within 15 mins. Excellent customer service and crew. I enjoyed the experience and will continue to do future business here.
Actually got excellent service and saved a few hundred on my new Cooper tires for my 4Runner. I was in and out in under an hour with my appointment. Also, their financing makes getting the tires I wanted very easy, and got a nice rebate card as well. Definitely will be back.
I brought my tire in to get fixed, wasn’t charged and got it done within 15 minutes! Second time I’ve come here in the past few years and they are so nice and impressive. We will be buying our tires from them in the future for sure! Glad to see such a fine establishment in Brooklyn center. Great service and speed, Darren was incredibly helpful.
They mounted balanced and put on new tires in the front of my truck and it did a good job
Buddy was great, the service was fast and friendly
Great service!! I’ve been a Discount Tire customer for 10 years. I drive a lot for work and they always take care of my tires. This time the guy told me there was a mail in rebate on the tires I was getting. At check out he was going over the rebate and realized it wasn’t for those specific tires so we took the discount off right there! Always a pleasant experience!!!
These guys are absolutely fantastic! I moved to Minnesota from Georgia and they helped me find a great, affordable set of winter tires. Ive been back once for a balance and they promptly serviced my car. John and Shane in the front are exceptionally respectful and helpful! Manager Jarred was also a great help in getting me some new tires! Highly recommend!!
This was my first time going here and from now on this is where i will go for my tires. Everyone that works there is awesome! They are friendly and very knowledgeable and will tell you the honest truth about which tires are better rather than just trying to make a sell. Prices are very reasonable and the customer service was better than what I have experienced at some Nissan dealerships. Thanks Nathan and crew, not many places like you guys left and I am very appreciative.
Great people who will help you with whatever you need.
Tylor is super helpful and knowledgeable. We got in and out super fast getting all new winter tires. I would recommend getting an appointment.
Nathen and Tony went above and beyond all expectations. Something I’m noticing more as I continue to do business with Discount Tire, is that they LITERALLY will not let you leave unhappy. Ever. Upper management, as always, please recognize Nathan and Tony for their outstanding commitment to their customers and company. Thanks again guys.
Great service
Very kind staff. Responsive and quick. Called and was served right away. Brought my grandmas car in and was completed in about 20 min. Happy with the service and recommend stopping in
Bought my tires here - all-star customer service. Excellent staff, braving the cold to service my tires. Only minor complaint is that my tires seem pretty high-maintenance for being
GREAT SEVICE. In and out in 30 minutes
Issues come up on the most straightforward of jobs. Handled professionally and a long time very happy customer because of how less than perfect situations are handled.