Professionalism at its best. I had my laptop hinge to get fixed and nowhere did i expect it to be done in a week. Martin was helpful in hearing my emergency and getting it fixed within 3 days. The quality is much better than before. Strong and firm.Very kind and polite owner
Martin was super helpful. We brought in a used gaming PC that would not work. Martin made a diagnosis and gave us a free estimate. He then worked through a holiday weekend to re-wire it and got it fixed at a reasonable price in less than 2 days! Then he even helped us troubleshoot over the phone for free when we had a few more questions after we got home.Cannot recommend highly enough, we will definitely use Wang PC for future computer needs. So much easier and less expensive and faster than the big stores.
Martin was amazing. He fixed the power port on my laptop the same day. He was understanding, quick to diagnose the problem, and had the parts on hand. He even came in on a Sunday so that I could pick up my laptop ASAP. And the price was really reasonable. He also guaranteed his work, which inspired confidence. He was very nice. I give him my highest recommendation.
This place is amazing. My computer is about 6 years old and just recently started showing its age. It was having a few problems but they began to appear much more frequently. I took it here and he solved all of the issues in less than 24 hours. He even worked on a Sunday to get it done for me so quickly!I love supporting small businesses and these guys make it easy. Im so glad to have such a great place in the neighborhood that I know I can trust to solve all my computer needs.Thank you!
Amazing experience! The people at the shop know what they are doing and are kind and responsive. I called them to make an appointment around noon and they were able to take my broken machine immediately. They provided a quote for repair next morning and the machine is repaired in two days. What I like the most about the shop is how kind they are. Broken computer can be quite frustrating and the interaction with them somehow felt...calming? I asked for some time to think before making a decision to repair and they did not rush my decision or oversell their service. They were also cool about rescheduling when I missed my initial pick up appointment. Definitely would recommend to any one who needs computer repair service.
Amazing service! Brought my laptop in that had been having hard drive issues and Erickson and Martin were able to replace the hard drive and move all my files over in the same day! The computer performance is night and day. Martin was very flexible with his time and came in after closing time to make sure I got my computer back same day. Highly recommend!
Had a laptop that wouldnt turn on. Martin was quick to diagnose it as a battery issue and had it up and running in no time. Very reasonable pricing and great communication. Will definitely be a returning customer.
I hired the Wang PC computer service to upgrade my OS to Windows 10 and to replace an old monitor and printer. I found him to be very reasonably priced. Even more important, his work was meticulous and of the highest quality. He added an SSD to my system which made it much faster. In addition, after performing the work, he inquired as to wether I had any further problems. Hence, I highly recommend him to anyone with personal computer problems or upgrade issues.
The man is a pro. Fixed my laptop in a day, super reasonable price, and he was patient and friendly while telling a computer illiterate (me) what the issue was. On top of that, he threw in a free charger (my laptop is a rare model and I bought my charger in Europe (Ive had to use an adapter for the last two years)). Really excellent service. It shows when people care about the work they do.
Martin is great! He was very understanding about my urgency and fixed my laptop overnight. The issue was a burned motherboard. This is certainly gonna be my go-to place for any pc related issues.
Martin is very efficient, he works hard, and he knows what he is doing. I was happy to support his business.
Amazing team! Certain keys on my laptop werent working, making me unable to do work for grad school. I took it to Best Buy at first and they said that it would take 6-8 weeks to repair (sending it to their HQ, diagnosing the issue, seeing if they part, and shipping it back). I took it to WangPC and they were able to fix it within a day! Incredibly smart team that values connections with their customers and top quality service. Cannot recommend them enough!
Very very glad I found this computer service! Fast response, diagnosis, and fix. I would recommend WangPC to anyone needing any computer advice/ fixes!
Brought in my pc that completely broke down which had fans and a cooler that completely died and they were able to fix the entire thing as good as new in the matter of 2 hours for a reasonable price. They also organized and fixed my wires which were a mess :)
So great! He fixed my computer within a few hours. Really nice and helpful!
Very honest and efficient tech experts. Would recommend.
Neighborhood gem and a computer lifesaver. Martin is a dedicated professional with great communication and fair prices.
Really outstanding place! My HP laptop had a water-damaged keyboard that needed to be replaced. The process was as simple, quick, and pleasant as it possibly couldve been. Highly recommend
Martin was a true professional and a pleasure to work with. I would recommend him to anyone in need of his services.
Very kind, analyzed laptop power issue, no charge! Very knowledgeable, will be my go-to from now on. So glad I found them!
Martin and Erickson were both awesome and gave me excellent customer service. I had an 11 yr-old desktop that wouldnt power up. I thought it was the power supply but it turned out to be the video card. They fixed it and upgraded my machine with an SSD. I also had an issue with a MS Surface Pro 6 that I needed some diagnostic service on and they did an excellent job figuring out why my keyboard doesnt work properly. I will definitely be bringing all of my computer issues to these guys. They do great work and were responsive to my individual needs.
The best Choice to solve the pc issues.
WangPC is fast, friendly, and my computer runs great now! The price was also very reasonable. He even stayed open a few minutes late so I could pick up my computer on my way home! I wouldve had to wait a few more days to get my laptop back if he hadnt. Thank you!
Great knowledge and quick repairs. Got data off my old laptop hardrive and suggested how to fix it and make it run better.
My company had a hard drive where the platter would not spin and the read/write head was frozen. Martin was able to open the drive and recover all of our data. He gave me a quote and assured me he would not exceed the quote regardless of time spent. Professional, friendly and knowledgeable.
Fixed my computer and recovered all my data within 24 hours. Great customer service
Got it fixed in only 2 days! Laptop works great again. If you need your computer fixed, this is the place to go.
Exceptional service 👏! Even working on sundays to repair your comp on time. .
So I took my HP all in one touch screen to get fixed after a couple power surges the homie Erickson did a fantastic job on my computer and also I brought my Beats headphones they fell on the ground came apart while sticking out hooked it up right just like it came out the box so if youre trying to get your computer fixed or some beats headphones this is a place to go thank you so much appreciate all your work..
Best service ever! Erickson was amazing from customer service to getting my laptop fixed! I’m so glad I found this place! Thank you so much!!!
Great service. Very thorough explanations of the issues and quick turn around. Will use again if I have any computer issues in the future.
Repairs were done quickly and efficiently by the very friendly staff! 5/5 stars, will go to WangPC again.
Martin Wang who owns this business went WAY beyond what he needed to do in order to help me. I sent a used iPhone from eBay to him to setup. The phone seemed to disappear in the mail. Martin made repeated phone calls to his local post office and finally found it.The setup was done flawlessly for a very fair price.Martin communicated quickly throughout.Terrific experience
Until today I just realized this loser switched my 980m to 860m without telling me anything. He told me the motherboard was broken and I just found that the motherboard never been changed since the sn is still the same. It has been too many years and I just want you guys know. Stay away with this loser!
I would wholeheartedly recommend WangPC, as have many others here (despite some of the negative reviews I see, which have been completely unlike my experiences). This is my second time working with Martin (last time he was a great help too!). We brought in an Asus chromebook which was having some charging issues. Initially was told chromebooks are generally not worth the cost of repair, so we appreciated that honest advice up front, but then he did assess it further and saw it was a higher end chromebook, and therefore could be worth trying to fix. Initially thought was just a relatively simple charging port issue, so we decided to go ahead with it, but after he replaced the broken port, he saw that the issues affected other parts including the motherboard, and at this point the additional repairs would be about the original cost of the device, so we decided not to go forward. So I asked him how much I owe, since he did the initial repairwork, but he told me not to worry about it and did not charge me anything! I hope I do not make others feel that this should be expected if they find themselves in a similar situation, as I would have gladly paid for the time effort he had already put in, but my point is that I have found Martin to be very honest and more than fair, so I hope you would also feel good about giving WangPC a try.
Great work fixing my daughters Macbook pro. Works perfectly. Fixed in less than a day
Excellent customer service, extremely fast repair times, and Martin goes above and beyond to make sure everything is in working order. I brought in my laptop for a screen replacement and it was fixed one day later. I definitely plan on returning to WangPC for my tech repair needs.
Really helpful, gave me a free consultation within hours. Great local business!
The person was nice and quick. He was honest about the problem and only took two days for him to get back to me. Definitely recommend this place to go fix your laptop or electronic.
A friend of mine recommended this place to me, and I absolutely loved it! My issue was taken care of very professionally. Martin was very helpful, and went above and beyond to help me out, all for a very affordable price. I highly recommend this place. Unbeatable services!!
This is the second time I have gone to Wang PC and my experience this time round exceeded my expectations. I had a couple of serious issues which should have been covered by the manufacturers warranty, but which were either complicated or made worse by their technical assistance. Martin was able to diagnose the problems almost immediately and promised that he could resolve them. In less than 24 hours, he had my laptop ready and fixed, and at a very reasonable cost. I highly recommend his company and services. You wont be disappointed.
Martin is a professional and reliable problem solver!When I reported the issue, he could quickly find the solutions and explain the details. The price is affordable for students!I highly recommend WangPC computer service!
Martin is a great professional and knew exactly what the issue was with my laptop.
Expensive, careless ( they dont care to hear from you about your own device that you brought it to them.) My device needed a screen and hinges. It is a Samsung laptop that cost me $199.00 couple years ago on a black Friday deal. They asked for $350.00 in other words ( we dont need your business) They seem work for the rich who dont care how much it would cost them! I called Ryan to explain all that and he even didnt bother to listen and explain!!!! In Weymouth they offered me $160 to fix it. I wouldnt go there at all. It was my first and last time. I gave two stars because the guy who called me was nice. Even find a parking spot can be very difficult. Very bad experience.
After purchasing a PC online and waiting a month, I found out that it wouldn’t boot. I spent 3 days trying to figure out what was going on. I reached out to the pc maker and they agreed to send a new m.2 ssd and windows install. However, they sent me only a new windows install. So I went and bought a new m.2 only to discover it didn’t fix the issue. I took my pc to micro center and they wanted it for 5 days for diagnosis. Not wanting to wait that long, I called Martin and he said bring it in! Mind you this was a Saturday at like 2pm. I brought my pc in and Martin was able to diagnose it very quickly that it was the GPU causing the issue. Martin also installed windows for me and diagnosed it all for FREE. Which is unheard of these days. I highly recommend WangPc for diagnosis and repairs. Thanks again, Martin! After getting a new GPU from the company my pc finally works.
My laptops hard drive crashed on me in the middle of an important work assignment on a Sunday afternoon and when I called Martin, he was very helpful, he had my laptop fixed in about an hour and I was back to working on the assignment. It was excellent service, I recommend him 100%.
The owner was rude. Was more interested in taking your money than providing a good service. Didnt make me comfortable or welcome me when I arrived. He was always in a rush and didnt want to spend time talking to customers what they needed or appreciate customers coming to him. He doesnt sensitize laptops after working on them during pandemic.
Martin was able to fix my computer problem within 1 day - great turnaround time and very kind and respectful individual! Highly recommend to anyone in need of computer repairs!
Wang PC is one of the best customer service experiences Ive ever had! They replaced my computer screen after a drop in September, beating all the competitors pricing to begin with. Speedy fix with great results. In January, the touch screen stopped working again due to an issue with the cable (through no fault of theirs, just bad luck). Not only did they provide me with free labor (many hours) outside the 3 month warranty, they split the cost of the replacement parts. If you ever need your computer or phone fixed, this is the place to go!!
Thorough gentleman. Excellent service. My laptop wasnt turning on.When I said its urgent. He asked me to drop off at his home.Highly recommend.
Excellent, polite service with a fast turn around and good transparency regarding pricing based on diagnostic.
Fast and straightforward service. My issue was diagnosed within an hour of me dropping off my PC in the afternoon and was ready for pickup the next morning. He replied to all questions within a few minutes through text.
Laptop fried due to a massive ESD event, and they examined it free of charge. Very customer service oriented. The only thing Id note is that their Newton location is really just the owners home. He will allow you to pickup your stuff from his home office, which is some dedication to the job.
My computer was boiling- water damaged, and apple could not do anything. I went to Wangcomputer repair, they are very amazing, professional, effective and quick!!!! They repaired my computer in 4 days! AMAZING CUSTOMER SERVICE!
I brought my laptop which had become unusable to WangPC for diagnosis and repair. The owner Martin worked on my laptop for 2 hours and did an excellent job getting rid of viruses. When I got home that evening, I had a separate problem with my Bluetooth mouse which had not left with him. So I called Martin that evening and he dialed into my laptop right away and spent another half an hour checking my laptop. He finally determined that my mouse was defective. I then replaced my mouse and the laptop now works great with the new mouse. Martin really knows his stuff and I plan to use WangPC for any future computer issues.
Did a great job. Needed my hard drive replaced asap to being working from home. Waste taken care of quickly and professionally. Excellent service.
Computer repair you can trust. Martin and team are honest and highly skilled. If your computer is having problems, this is the place to go. (And support your local, small businesses!)
Great customer service.
I just got my brand new custom built computer with dual monitors. I asked for a machine that can be used for me as a software developer and for my wife and her YouTube content. WangPC went above and beyond with service and attention to detail. They have now gained a loyal customer for life, my son is already asking me to put his allowances to his own build. Thank you!!!
Very happy with WangPC! They fixed my laptop quickly and did a great job. Will only go here from now on for tech fixes.
Very happy with the service at WangPC. Martin was able to repair the issues that my laptop was facing, in regards to hardware, with the replacement parts that I provided to him.
Really great service. They replaced an Asus laptop screen for a very reasonable price, and a short turnaround as well. I definitely recommend them. I hope my computer does not need service again, but if it does I will be back.
This guy was great, he was very good at keeping me updated on the state of my PC and even went above and beyond to get it done probably, he is a legend.
My Gateway PC was having MAJOR issues trying to get through Windows 10 updates, and eventually would not boot into Windows at all, period. Wouldnt boot into Safe Mode, wouldnt start from a recovery disk. I was at a total loss. After reading all the excellent recommendations online, I decided to call WangPC. Martin was extremely helpful and friendly on the phone. I brought my machine into his shop, an d the next morning he called me with the diagnosis - a failing hard disk, compounded by a virus in the operating system that my freeware antivirus program had not caught. Martin installed a new SSD, installed the latest Windows 10 version and a much better antivirus system. Luckily my documents and files were accessible on the old drive, so he transferred all those over to the new drive. I did need to reinstall programs, but after a day of this I was back up and running. With the new drive and a clean system its like having a brand new computer. Quick turnaround, expert diagnosis and service, friendly communication throughout the process. I totally recommend WangPC.
Professional and courteous from the beginning. He was able to identify my pc specs as soon as i told him what model it was, and suggested a problem hed look at.Within a day he fixed and improved my pc to be faster than ever.
Great experience with the Brookline location. For what I thought was a very reasonable price they upgraded my laptop to Windows 10, swapped in a new solid state drive to replace the old hard drive and installed a bunch of new applications (Malwarebytes Premium and Office 19) at no extra charge. Best of all, I dropped the laptop off at about 11 and it was ready for me by mid-afternoon!
So I left my PC here for around 2 months or so (my fault, cuz I forgot about it and they had some trouble reaching me). Even with all that they kept my PC safe and had already ordered all the parts needed to fix it so that when I reached out they were able to install all the parts within a couple of hours. After picking my PC up the person in the shop offered to drop me off at home. Now thats service! Im writing this on the PC now which hasnt been turned off in about a day and everything works great!This is probably the best service in Boston. Bring your PC/laptop here if you need repairs.
The customers were very friendly, patient and gave me a student discount to replace my hard drive! They also went as far as downloading virus protection software and Word on my laptop for me. By the next morning my laptop was ready for me! I highly recommend this place!
Excellent service! Totally responsive. Answered my call and met me at the store on a Sunday. Prompt straight-shooting assessment of issues with our MacBook Air. And didnt even charge us for the time spent diagnosing the problem. Highly recommend. I wont hesitate to return for future PC service needs.
Spent entire days online trying to diagnose this Blue Screen and BIOS lock, and with all the Microsoft Stores closed everywhere forever, I got desperate and called this guy. Gave him 2 sentences and he instantly knew it was a dead SSD. I didnt want to believe it bc the HDD still worked, and he wouldnt even look at it, but he was right. Went and bought a new SSD on amazon, plugged it in, and it worked.
They deserve more than 5 stars. Very dedicated to solve even the most complicated issue. Thank you again!!Felice
A small business, but super friendly, communicative, and helpful!
My 2004 Dell Inspiron desktop died on me and I was worried that I had lost my files and pictures; given its age I figured it was done. Saturday morning I called WangPC and spoke with Martin who said not to worry and bring it on over. He had it repaired by Sunday morning, fully running again. I was amazed at the quick turnaround, less than 24hrs and on the weekend. Very friendly service and great job Martin!
When my computer stopped charging, Mr. Wang saw me last minute and within minutes found a solution. He was incredibly helpful and very knowledgeable!
I had a great experience with Mr. Wang. He is very responsive to phone calls and flexible in timing. Very knowledgeable about computers and offered candid suggestions with well explained pros and cons to guide me through the decision of fixing the part vs. buying new. He works hard to guarantee a timely delivery. He fixed my desktop over the weekend without charging any extra on top a very good price. 5 star! Id definitely recommend Mr. Wang.
It’s very clear that Martin and his team work tirelessly to run the shop as efficiently as they do. In my case they tracked the part down locally and returned my computer the next day on a weekend. This place is a bit out of my way but I’ll definitely be back if I need computer help in the future!
Went here to have my screen replaced. They completed the job in one day and when the connection wasnt working properly I brought it back and they replaced it in less than 24 hours with no extra charge. Even ordered a screen one day shipping for me! Also very courteous and keeps you informed about your repair.
In under two days, Martin was able to get rid of a virus on my computer and clean out my motherboard. He kept me updated the whole time and was very helpful.
I wasn’t sure what was wrong with my pc, but Martin was able to tell me what my problem was and I was able to fix it the same day.
Our computer died and Mr. Wang was willing to pick it up the same day. He fixed it, made it even better than it was before, and brought it back to my house the very next day! Door to door service, reasonable price, quick turnaround - and, on top of all that, he gave a 3 month warranty in case anything happened. Excellent experience. I would highly recommend him.
Last month, after a year of resistance, my sons Dell laptop finally succumbed to Murphys law -- it fell down badly. I brought it to the Cambridge Micro Center for repair. I like their store and thought their repair service would be just as good. With a we are doing you a big favor attitude, the person at the front desk gave me a price and a time frame. Not only was it expensive, but it would have taken seven days to order parts. I refused. After a quick search I found that WangPC Computer Service was not far away and had good reviews. I went there. Night and day difference from Micro Center. Friendly welcome! Dont blame your son! This laptop is poorly designed. Thats why a fall causes so much damage. People bring this laptop to us with similar damage at least three times a week. We even carry the parts in stock. They quoted me half of Micro Centers price and they fixed the laptop in a day. I hope I never need computer repair services again ;-). But if I do, I will certainly go to WangPC.
My go-to computer repair shop. Best service you can ask for. Very fast and outstanding service. He is very knowledgeable and honest.
So happy we met WangPC while setting up our network and computers at our new office. I cant begin to say how helpful Martin and his staff are. They know what they are doing (huge when you need help with technology) and you know you can trust them not to gouge you on the price. Awesome local resource. Hands down the best computer/IT company in town
Martin at Wang Computer Repair is a genius. He saved all of the data from my totally fried, very ancient PC for a VERY fair price. He and his staff were professional, helpful and trustworthy. They are the best!
I cant say enough wonderful things about Martin and his dependable and excellent PC service.I first met my Martin when I dropped my external 1T drive on a hard floor, dropped it hard, and it fried. My bad. I thought there was the possibility that the data could be recovered, and Martin tried to do that, and spent some time with the drive but could not recover anything. He did not charge me a thing for his time, and I told him I would be back.And I was -- back -- when an odd desktop display issue developed on my Dell laptop, and I took it to Martin for service. This time, he not only fixed the issue(s), but made other adjustments and enhancements to my system that made it run smoother and faster.And then just yesterday, Martin took the laptop after I made the incredibly stupid decision of allowing a bogus Adobe Flash upgrade request, which turned out to be nothing but a BIG FAT VIRUS. It did a real number on my system, and Martin took my laptop last night and I picked it up from this morning. Its in great shape, and he added extra virus protections which will keep me, and it, safe for a long time to come.Smart, honest, reliable, knowledgeable, up-to-date, flexible. Martin Wang is all of these things, and I cannot recommend him highly enough.Thanks, Martin.
I wish google allow me to give a 6 star out from 5 star. Words cannot describe my thankfulness to the team. Somebody from the gym dropped a 50 pounds weight on this phone and caused it completely broken. Screen cannot turn on, front camera was bent and broken so I searched the phone repair service nearby and found Martins team. I dropped the phone to their shop without any expectation due to severe damage from the phone. Within 5 days, the team was able to repair my phone flawless. I mean, it was fantastic job. Not only I have all my data back, but the front camera, voice, and everything is working again. Thanks for everything!!
I brought my PC in with a fried motherboard, and these guys fixed it up so well it runs better than ever. I will definitely be back for all of my repair and maintenance needs! Courteous, prompt, and informative!
Highly recommended for and computer repairs. The personal attention given to me made this a great overall experience. I came in with a water damaged laptop. He gave me a quote on a replacement motherboard and keyboard. I also ended up needing a new hard drive as well as a new power supply. He did not charge me for the extra repairs, and I only paid the original quoted price. He is a great guy who genuinely likes what he does. I would go to him for any computer issues I have.
Martin Wang is a great resource and professional when technology fails! We found his info online and contacted him when our family laptop started to malfunction and wouldnt turn on anymore. Martin came to pick up our laptop and was able to recover the data successfully much to our relief. We got back in touch recently to have him help us clear out old machines and will also help us donate them to a good cause. All around great guy!
This must be the best shop in all of Boston. Martin is a great guy and he really cares about the customers. I had a broken screen last year which he repaired for pretty cheap and even gave me a student discount! I got the same problem recently and called him. He told me he would do it FOR FREE even though the 3-month warranty had long passed. He really saved me a lot of time and money. Would highly recommend! Thanks a lot Martin!
The repairer was great. He got my laptop fixed and upgraded in no time.
Professional, prompt, friendly service with better-than-expected results. Not only did Martin of WangPC Computer Service recover data from two ancient PC laptops (one dating back to 1994), but old Word docs are now easily/instantly accessible on my Mac with Office 2011. Turnaround time was amazing. Price was more than fair. I highly recommend.
He really did an amazing job, I am an Au pair from China and my computer cant start up, He only ask me two questions and he know Whats happened and only use 1 hour repaired two big problem and I check it find it faster than before and all information in computer are same than before. So i know why he is number 1 computer repairer in Boston...Also he is really a good person, if you talk with him you will fell very happy.
Went in for a simple laptop screen replacement. Got quoted $400 when the screen is only $60 and it would probably take 15 minutes to repair. Did not appreciate the mans condescending behavior. Needless to say I will look elsewhere for my future repairs
I can confidently recommend this service for computer repair. They were able to fix the initial problems on my PC the same day, and where incredibly accommodating when I had complications the next month. I admire their quick and efficient work and dedication to good service.
Wow, that was amazing. Great pricing, communication and service. Highly recommended
They were kind, quick, and very pleasant to deal with.They fixed issues with my phone and screenHighly Recommended
Wang pc computer service was a wonderful experience. When I called to see if you could take a look at my computer, I was warmly encouraged to come in when ever conveinent. They diagnosed my hard drive to have failed and gave me solutions in a simple and honest manner. Great communication about my data retrieval which they were successful in getting and quick turn around for the replacement of new hard drive. I feel like they made the whole experience of having a broken computer less stressful and not crazy expensive. Highly highly recommend.
Mr. Wang is very professional and honest. I broke my laptop screen at the worst possible time when I had a bunch of deadlines due, and I needed it to be fixed immediately. I dropped it off on a Saturday afternoon and got it back the next day around noon. He is very responsive over the phone. I called the night before and texted him a picture of the screen and he already knew what needed to be done. I also went back to the store after getting my computer back because I realized there was another problem with it from when I broke the screen and he did not charge me extra to fix it again-took only 1 hour, which shows that he is more concerned with maintaining customer satisfaction.