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Fine Lines Autobody
194 Rte 13, Brookline, NH 03033, United States
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Fine Lines Autobody
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Ca
Review №1

Patrick and Stephanie were very helpful with the repairs on my Honda Accord. They worked well with AAA insurance and sent me to Budget Car for a good deal on a rental.

Da
Review №2

Excellent customer service and professional work. Always kept me in the loop when ordered parts were taking longer than expected to ship and provided realistic time lines. Highly recommend.Would also like to add they did in fact service my Ford truck despite other comments about them refusing.

Ro
Review №3

Precision workmanship-excelent customer service-fair prices!

Am
Review №4

Great place! Great people! Highly recommend to anyone! The building is fun ! Has cars hanging out the wall and hanging off a balcony inside !!

Da
Review №5

Brought my truck in for a dented quarter panel, while the replaced panel was acceptable, the attention to detail was not. They take their time and charge a premium, which would be fine for premium work. That was not my experience.They removed the truck bed and to do so, also removed the bed liner. In the process they sheared four bolts on my bed anchors and didn’t bother to drill out the broken bolts or replace or even return the anchors. They didn’t note the damage and I didn’t notice the issue until I needed to secure a load a few days later. When I removed the liner to inspect the bolts, the truck bed was full of dirt and debris. I appreciate that the dirt was there to start, but they had the liner out and the bed off and just left it there and put the liner back in?Lazy work.What I could see was done well, what I couldn’t was another story. I don’t trust their work and won’t give them mine again.In fairness, they offered to fix the problem after two calls to complain, but I would have been with out anchors for at least a week and then without a truck for at least two days after that. To avoid the inconvenience, I fixed it myself.

Al
Review №6

Amazing highly recommend 👌

Da
Review №7

Brian and Stephanie worked well together and helped us with a rental with Mike at Budget. Everyone worked well together, the repairs on my daughters car came out great and the insurance handled everything including the rental. Thanks guys!

Ke
Review №8

Great job

Ma
Review №9

The people at Fine Lines are always so helpful, and theyve always done a great job for me. I recommend them.

ga
Review №10

I recently had some work done on my 300,000 mile Volvo.I couldnt have asked for a better experience. PERFECT paint match!Quality through and through.Thank You.Gary Rondeau, Contoocook NH

Se
Review №11

Anyone looking to get there aluminum ford truck repaired here. Take it to ford fineline wont touch it.

De
Review №12

Jen was great to work with and very friendly. She helped me get a rental car for the time I was to get my Dads car fixed. Budget was also super friendly and convenient. Mike explained everything to me and made me feel a lot more comfortable about my accident and my confidence in Fine Lines. Wonderful staff and amazing rental experience.

MJ
Review №13

Amazing service! I was recently in an accident with my brand new Camry. I am a State Farm insured and I was referred to fine lines by my agent. This shop is awesome!!!! State of the art body shop waiting area with literally cars coming out of the ceiling and flat screen televisions all around. I felt like I was at universal studios. My amazement didn’t stop there. They had a rental car waiting for me, with Budget onsite. My expected repair time was a couple days before the original schedule time. The work was flawless, and the paint match on a difficult color was beyond my expectations. I take pride in my cars so I took it to the dealership after the repairs and the service manager at Toyota said the repairs were immaculate and to the naked eye their was no signs of a repair being done. I would highly recommend this shop to anyone looking to get QUALITY work done to their car. I signed a Direction to pay for the insurance company and that was the only thing I had to do for the insurance company. Great experience!!

Je
Review №14

Great staff, they make the high maintenance customer very happy by accommodating their needs... Great Tahoe Z71 repairs... Thank you

Je
Review №15

Incredibly talented! We only take our cars for body work to Fine Lines!

Aa
Review №16

Ive been working with Fine lines for more than 5 years as a customer and in the insurance world. They are extremely friendly and professional. The work is always completed on time, or earlier than scheduled. They always go above and beyond to make sure that all customers that I refer are always given the best service. If I ever need work, or have customers that are looking for exceptional service I will continue to refer Fine Lines.

Bh
Review №17

Wonderful experience in an unfortunate situation. My was in a minor fender bender with her Honda Accord, went to Fine lines for an insurance estimate, Brian was very helpful, set her up with Budget Rentals. The repairs were completed ahead of schedule, she had a replacement rental from Budget a Honda CRV. Both Brian and Mike from Budget were very helpful and both went through the insurance company. Everyone here works really well together.

Ja
Review №18

Very professional and friendly. Excellent work.

BR
Review №19

Finelines did an amazing job repairing body and matching paint! Had my truck back to me within a week and I couldnt be happier with my experience there. I would highly recommend!!!

Su
Review №20

Friendly, thorough and prompt. Professional

Do
Review №21

Excellent work

St
Review №22

I get a quote from this place and schedule my repair. They estimate 2 days. On day 2 I call and Jen says my car is almost done, she will call me back. No call. On day 3 I call, Jen says my car is getting detailed she will call me back. On day 5 I call, Jen says she will call me back. Day 5, call 2, I call and complain and Jen says they need to order more parts and that my car wont be done for 2 more days. On Day 6, I call they say that my car will be done soon. On day 7, I pick up my car.Some things that should have concerned me. Whenever I called they always asked what insurance company I use. Since I was self paying I couldnt help think that they care more about customers with insurance. Two, every time I called I was told that my car was getting detailed and was almost done. My car was never detailed. Three, I was always told they would call back, the NEVER called back. Four, I was always asked for my phone number and my insurance company - I gave that to them. Five, the car was dirty from their work inside. I was surprised how much dust they actually got in my car. Six, after having my car for four days they decide the quote was wrong and they want to know if I still want them to do my repair. They clearly dont understand how to give quotes. I would NEVER go back to them. They lie and are crooked.

Ca
Review №23

Fantastic Service! Full service body shop with a car waiting for me to rent from Budget when I arrived and the rep Mike couldnt have been nicer. The quality of the body work was like the accident never happened. I called my insurance company, Concord Group and told the folks there about the experience I had at the shop with Jen and with the rental rep Mike. 5 Star experience!!!

St
Review №24

We have used Fine Lines for many years and once again they have out done themselves. We have recieved outstanding customer service from Brian in the office. Anytime there is a issue or delay, usually due to the insurance company, he keeps us updated with a phone call or calls. Your just dont find that kind of customer service. I have delt with other shops before we came to fine lines 24 years ago and they are bar none the best. There body work is A+. Anytime we have a issue the insurance company tries to push us to another shop, I tell them NO I want Fine Lines.

P
Review №25

I brought my Trans Am to Fine Lines for repair and they did an excellent job. I was very happy with their customer service and the timely manner in which they handled it. I would highly recommend them to my friends, co workers and family.

Ma
Review №26

Great place to visit

Ke
Review №27

My vehicle was struck by a Liberty Mutual Insurance customer. I took the vehicle to a reputable body shop run by someone that I have known for 25 years for an estimate. I then found out that Liberty Mutual would not accept that estimate, and forced me to go to Fine Lines. The estimate from Fine Lines was only 70% of the true cost to repair the damage.STAY AWAY - THEY WORK WITH THE INSURANCE COMPANY TO CHEAT PEOPLE!!!

Ni
Review №28

The whole side of my car was damaged. With a white pearl car, I was nervous the paint would never look the same. Fine Lines did a FLAWLESS job, not only with the paint but altogether. They do great work!

bo
Review №29

They were nice helping me with an estimate and setting a time to fix my car

Ro
Review №30

Professional, kind and timely service despite their very busy work load.

Sh
Review №31

One of the most professional companies Ive ever dealt with. They do a phenomenal job and will make sure you are 100% satisfied.

Me
Review №32

The service here was great! My car looks like brand new again and they did all the insurance work for me

St
Review №33

The insurance company I use was terrible, but fine lines almost cancelled their terribleness out. They did great work, called me w/ updates and had accurate and insightful advice on how to deal w/ the insurance company which tries their hardest to make life difficult.

si
Review №34

I have no doubt, this is the best new england autobody👍👍👍

Pa
Review №35

Great work! Great people!

Pa
Review №36

Terrible experience, Fine Lines did the body repair and sub contracts the mechanic work and that’s where it fell apart. Truck was repaired months ago and is still not right.

Ir
Review №37

Great service, great people, great job

Sc
Review №38

I had a bad experience in Dublin, NH yesterday with one of their tow truck drivers. He was tailgating us and let blasting his air horn. He eventually passed us illegally on a solid yellow line, going around a corner (with a car on the flatbed and a pick-up truck in tow). based on my limited exposure to the company, I wouldnt trust them.

Pa
Review №39

Very very kind customer service! Quick repairs!

Ja
Review №40

Replaced my door and now the speaker is all messed up. Would not go back again

Ne
Review №41

Ive been using FineLines for my autobody needs for years.What they fix stays fixed and they stand behind their work.

Ti
Review №42

Quality work and on time

Jo
Review №43

Nice work

Sh
Review №44

Awesome service!

Ni
Review №45

Terrible quality and unsafe work

K
Review №46

Excellent service

Lo
Review №47

Friendly service

Information
17 Photos
47 Comments
4.3 Rating
  • Address:194 Rte 13, Brookline, NH 03033, United States
  • Site:http://finelinescollision.com/
  • Phone:+1 603-673-6270
Categories
  • Auto body shop
Working hours
  • Monday:10AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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