What a great experience! Dirk was great to work with and very transparent on the whole process. Very happy customers and we will recommend them to everyone!
Dirk and his brother at the shop were great. Purchased a 77 Ford F150 4x4. Photo presentation online was very good. Gave you a very look of truck body in terms of any rust body panel issues. The deal was straight forward easy to work with group of guys. Thank you Dirk.
So I bought an antique Ford from this dealership, found Dirk very easy to work with, answered every question and text, phone call. I liked the pictures and videos, pointed to a lot of areas that werent perfect, and was able to make a deal bearing that in mind. I was a little apprehensive about purchasing a vehicle from 1650 miles away, but I knew I was getting a good base to start a restoration process. I love the car, its a rare convertible and Im absolutely psyched to have it in my driveway! The price was right, the reviews took away my anxiety, and have had many positive comments about my car even though Ive only had it for a few hours!! I can only imagine what the future holds!! Thanks Dirk, I have a friend eyeing an old Jimmy you got!!
Bought a nice 1973 f100 classic truck from Dirk. He fixed anything wrong with it. Was very easy to deal with and upfront and honest. Would definitely buy another vehicle from them.
Spoke with Dirk over the phone and worked out a deal, as I live 3.5 hours away. Noticed some things during test drive and he fixed them immediately. The most hassle free car buying experience I’ve been a part of. Very down to earth, friendly folks. Highly recommended.
B&B auto was easy to deal with, they contacted me wright away about the vehicle. Dirk answered any questions I had, good job B & B auto sales. I will recommend to friends 😁
Loved the cars and the staff was unbelievable friendly
Fantastic, common sense, down to earth business. Vehicles are priced correctly and staff is EXTREMELY helpful! If you see something you like, go for it because it will not be there long.
Very bad service.The promise of replacement take forever...And we have to contact them again and again to know if they will get the replacement part.
Bout a classic car from this company just last week and im very happy with my purchase
Trouble free buying experience. Thanks again for all the help, Dirk!
I live in Saint louis, was online looking for a car & I seen one on their website I liked. Called up & spoke with Ryan ( great customer service ) very nice people up at At B&B auto sales ! Would recommend 10/10 ! Vehicle from South Dakota to Missouri with no problem and great service!
Very low pressure and easy to work with! Overall great experience and would definitely consider buying from them again.
While searching the internet I came across a vehicle I was very interested in. It was located in Brookings, SD at B & B Auto Sales. One phone call later I was in touch with Dirk the owner and he provided me some additional information as well as a 360 degree video. Next morning I called and talked to Dirk to finalize the purchase. Buying a vehicle sight on seen takes some faith but Dirk reassured me that if we didnt like it he would provide a full refund. I couldnt ask for anything better than that. We absolutely love the car. We have purchased many vehicles over the last 40 years and this buying experience rates right toward the top, it was so easy and convenient. If you are looking for a vehicle dont hesitate to give B &B Auto Sales a call and if you purchase a vehicle Ms. Jodi will provide excellent service with the Paperwork. Thanks again, Dirk and Jodi.A satisfied West River Customer 🤠
Please do not buy from B & B Auto Sales. We purchased our van last July and at the time of writing this I have spent over $2000 on it just to keep it on the road. And will most likely be spending another $1500-$2000 to fix additional problems. Problems that should have been noticed when the vehicle was inspected by them. I appreciate that they were able to find us a van but it is has been nothing but a complete nightmare to own since the day we bought it. Will not be doing business with them again.
It was really nice doing business with you guys.
Very easy to work with. Let me look on my own without bombarding me or hovering over me
Not very helpful, friendly or knowledgeable about the car they were selling ... called and was passed between 3 different people, the last person, I assume the owner, could not be asked, or bothered, to talk to me, midd conversation just told me the car is now sold and hung up.As a business owner myself, I expect a company to deal with me with some kind of curtesy.Thank you for your response. You mention in the recorded greeting you record calls .Could you as the owner please listen back to that conversation and rate the experience as if from my perspective.I think you will find 2 stars is generous .
B&B, simply put, is the only place to find a great used vehicle. They have a large ever changing selection. The people that work there actually care how you are doing. You simply do not get the kind of personal care anywhere else. Im going to buy from them again!
I just purchased a 2009 Nissan Cube at a very fair price. Dirk and I were able to come to a mutually beneficial agreement and Ryan was extremely helpful in getting the purchase done within 30 minutes. They offer a 3 month/3000 mile guarantee plus 1yr free roadside assistance. So far so good and I look forward to doing business with them again when Im ready to upgrade.
Sold us a vehicle that had a hole in a hose but paperwork said “all hoses were inspected and completed”. This is something they should’ve known about and told us about prior to selling or replaced it. Power steering fluid was gone in 2 days so clearly it had been leaking for awhile. Were not informed when we took it back that we would be responsible for part of the repair.
Staff was very helpful and friendly, made The car buying process very easy! I would definitely recommend!
They were able to pull up my vehicle as soon as I walked in and they made the paperwork very easy.
Ive tried to get a car here twice and to get them to call you back is like pulling teeth.
We just bought a car from Ryan and Dirk and are very happy with the purchase and the sales process. A low pressure environment from a family ran business that were able to answer all the questions we had. I dont buy many cars and was very satisfied with choosing B&B.
I rented a car to go to Canada and the price was more than fair, they were always very friendly, clean rental cars, almost new and beautifulI rented a car months later and the service was just as good, good cars and insurance, it is always the best option
This was our second vehicle purchase with B&B. They took care of all our concerns and made the purchases smooth. No complaints!!!
Bought 5 different vehicles from them in last 10 years. I trade often out of bordem. Great experience always! Service after the sale speaks volumes here! You can buy from others and be forgotten about, or buy B&B and make it personal. Give them a chance, and you decide.
Its been 6 months or so and very pleased with the Durango we purchased. We drove 6 hrs from Kansas and we are not disappointed with our purchase.B&B Auto sold us a quality vehicle.
Friendly helpful people. Love the way they treat their customers!
Very good to work with. Someone forgot we were driving from out of town to see / purchase a Jeep. When we arrived we were informed it was taken apart because of a leak in the roof. They came in to put it back together.Do not use their in house Westlake Financial for financing. We make the mistake of quickly using them for financing. Westlake is very invasive, very hard to get any information out of, and give out higher interest rates.
Friendly, knowledgeable and clear explanation s...great experience.
Very friendly and straightforward staff. Vehicles are in great condition, very happy with the Ford fusion we bought!
Nobody talked to us and tire was flat on car we wanted to drive
Very nice and accommodating employees. Great prices on rentals.
I bought a car from B&B. They said the tire sensors were bad and were causing the car to show they were low pressure. Not even a month later I had to change all the tires because some issue. One year later they are doing the same thing. Two years. $800 of tires purchased. Do not go through B&B.
Made a reservation and nobody was around to give me a car. I missed my flight and this has completely disrupted my travel plans. Both time and cost have been completely outrageous and inconvenient! How can a business operate like this!?
They treat you really good
They were very helpful with what I needed to do
Dirk was helpful
They dont work to well with customers or price offers, watch out everyone, I wont buy a car from here
Nice place
Easy and affordable