This was by far the customer service my wife and I have ever received while upgrading our phones. Thankyou for your knowledgeable, courteous and thorough assistance with our upgrade of our two phones.

Had to get new phones. One of the old phones went out just when you get them paid off. They know what they be doing, but the up grades seem like they will be okay. I love Verizon Store in Brookhaven,ms

Very helpful and nice folks great place to buy a phone.😃

Very great experience! Our sales rep, Joe was awesome! Very knowledgeable and answered all of our questions. He will go far with the company. Most personable associate I’ve ever met.

They help me out got my phone working properly

Patrick Bullen makes the customer service experience stress free. I have worked with him twice in purchasing phones and adding lines and each time he has patiently answered questions and made the transition smooth. He is easy to reach and responsive before and after sales.

Great atmosphere. Great salesman.

Love MJ so very much! Switching over to Verizon is the best decision ever! I can call MJ anytime day or night and she will be there to answer any questions!

Quick and easy service.

Everyone was Great REALLY Knew their stuff! 😃

Joe was awesome! He is a great salesman.

Great customer service.

Morgan and Steve went Above and Beyond what I would have Ever expected in True Customer Service.

I respect the service I get from the Vicksburg store very nice people 🤗

I had an awesome experience at Verizon. Dennon helped me get everything set up with my new account, very nice and polite, he help me get the best deals. Very knowledgeable of all the products and services that were available for me. Their team members are very polite an helpful. Their service is awesome!! Great Team!!

Curt Bordellon is the best! Explained all of our options so well. Despite having a lengthy appointment because of all we needed to do, he got us set up as quickly as possible.

DO NOT PURCHASE HERE. CELLULAR Sales is not Verizon. They are an authorized dealer. So, when you go into the store to get a new phone, you are being charged 2 activation fees, one from Verizon $40 and selular sales charges their own form of an activation fee 50$. They call it a programming fee. I checked with Verizon corporate, and they dont charge this nor did the customer service folks have any idea what it is for. So, I called cellular sales customer service, in which I had to leave a message. A day later cellular sales customer service calls me back. I asked her what the additional 50$ charge was for and she said that it was for adding the phone to the account and transferring data. Verizon wireless corporate stores do NOT charge this fee. So I was charges 100 bucks for the privilege of purchasing 2 phones from a Verizon Wireless Authorized Dealer. I can tell you this, it would NOT have cost me 100 bucks to drive to the nearest Corporate store nor would it have cost be 100 bucks in shipping for 2 phones to come directly to my house. Not to mention the nearly 3 hours in store and hours more wasted

I love the Verizon staff..... they go above and beyond to get you connected..... troubles? No problems.... come by the store.... one of the the staff members will help.... if they cant help.... they will find the right person that can.... and will make sure it gets resolved..... I just love the way you are treated... wouldnt trade them .... believe me I left for a little while but I came right back..... you cant beat Verizons staff...... you just cant....

Jory Cole was my Verizon representative. He worked very hard to meet my specific needs. He was AWESOME!

Would nt give me a sim card to activate service

We Walked in knew what we wanted & got it & had great customer service & was out in a short time! Just how we like it! 😁

MJ was great helping me thanks

I have used them multiple times and have never had bad service. The staff was always willing to hang in there until the problem or issue was resolved, or device was added and operational. Will continue to use them for my Verizon Wireless needs.

Ive been with Verizon for 11 years. Always awesome......EXCEPT, the Brookhaven store. Bad customer service 2 years ago. Today, I decide yo give them another chance. Needed a replacement $700 phone. This guy hands me a USED small phone with GREASY FINGERPRINTS all over and tells me this is all he hasSaid a customer bought it and returned it immediately, so its new. How about stocking in some phones for customers to purchase, not ONE nasty used phone. At least clean it if you want to pass it off to a customer as new. Wow, I will never step foot in this particular store again.

Patrick was awesome. Excellent customer service and communication. I would definitely recommend.

Absolutely love this store. Everytime I need anything, Dennon always takes the best care of me. Love Verizons celluar service and customer service. Always the best!!

We just switched to Verizon and have nothing but wonderful things to say! Lana Thornhill helped us and thourouly answered every question and every concern we had! I’m very pleased with Verizon in Brookhaven. Will be recommending my family and friends to them!

Jessa waited on me....the best experience Ive had yet. She was clear and concise. Definitely managerial material!!!!

Very nice people to work with. When you go in see Matt Latting he is great to work with.

Great service and nice people. Will definitely be staying with them

The staff in this store is second to none. Very knowledgeable of their products and amazing at transferring everything to your new device.

Very nice and helpful.

Great customer service! These guys and gals will help you any way they can!

I love working here!! My co-workers are second to none!

Just like any other cell phone company promise you things to get you to change and then never follows through!

Thank you .will be seeing you..🙋

I was very satisfied with overall service and how salesman explained every phone to me!!!

Great customer service! Dennon was a great help

My phone was destroyed yesterday since I left it on a side by side. 😳 Lana Thornhill gave me options and I decided to upgrade to IPhone 11. Lana took care of everything and retrieved all my notes, pictures, etc. Lana was great and now I’m using my new IPhone and still have my grand’s videos and pictures. Thanks so much Lana Thornhill. You made a bad Monday great!! 😃😃😃

Most everyone I have dealt with here is very nice and helpful I had a new person one trip who wasnt as knowledgeable, but thats normal.

I have been in the store several times, did not like one incident, where I was not treated correctly

Absolutely enjoy purchasing with this company and its people. Very knowledgeable and helpful.

Very good service explained everything i needed very personable and polite.

Patrick hooked us up and took care of everything we needed while trying to save us money

I was at the Brookhaven store on Monday the first and you salesperson Amy was so helpful I cant brag on her enough its people like her that Im a verizon customer go r life tyvm ms amy

Great Service! Great Prices! Love this store!!

Very helpful!

Excellent service! 100% satisfied with my purchase!!

Very helpful great sales person, knows her stuff.

Ordered a 6s plus. Went in today and they had sold it. Management did nothing to try and solve the problem. Didnt act like she cared. No more business there.

It was great. A number 10

Amazing service and very knowledgeable workers

Great customers service and very knowledgeable associates!

Very professional employee and smooth transaction.

Friendly employees & good service

Very good service with

Patrick Bullen was great!

Nice helpful people.

Not a corporate store, will not help.

Very friendly. Surely a 10Need more like her.

With my daughter

Excellent customer service

Reps was very helpful.

Excellent customer service

Fairly fast service

Great customer service

I really love the people that people

Service is great!

Ashley was great

Good people

Great

Lovely experience

Very knowledgeable salesman with no pressure to buy. Best cell phone experience I’ve had since phones were available.