I really love the atmosphere at this store the salesperson where so helpful I recommend this store for all your needs thank you David and Lasheena you guys rock

Fantastic experience. Chris was extremely helpful and kind. He was able to answer our questions andthe store was really well kept and clean. Will definitely be back whenever we need help.

I had a great experience recently at the AT&T store with my customer service rep Anane. She was amazing, helpful, friendly and just a fun person. She helped me make a lot of good purchase decisions and made it fun. Cheers!

Jeremiah did a great job. We sang together and had a great time! He got my phone working! Very happy!

Ms. Lasheena was awesome both times we’ve been to this store, very professional, knowledgeable, friendly, and helpful. Even after we left the store she was helping by calling us to inform us of a promotion to help save money! The store is fine, but the employees are what make it or break it and Ms. Lasheena is a prime example of what is making that store a great place to shop at and do business with

Great, friendly and laid back service. Great wifi that I used to update my phone! Not to mention I watched Family Matters on the tv inside. Awesome phone place!

I spoke with the manager she was great, she did everything in her power to help us . Thanks you so much ! Great customer service, friendly atmosphere.

【 AT&T】Brookhaven AT&Ts service staff are very handsome and the environment in the store is clean.There is also a seating area with high stools and a customer service area. He also gave me a blue mask. I like this blue very much!💕💕I like this 5G WI-FI black box very much. Now recommend it to everyone.I have three mobile phones and a computer. I put the WI-FI black box into my backpack.Especially, the WI-FI box accompanied me and went to many cities together.When it is connected to the computer, the online search of the network disk is very fast.Very good!👍👍

Lasheena was very helpful and friendly will come back to see only her for my AT&T needs

THIS STORE WAS HELPFUL. MS. Laklynn. Went above and beyond! She was kind, very knowledgeable on details. I rate her A+ and the store an A+ . Thank you so very much LAKLYNN . Brookhaven Mississippi AT&T

Went into the store to get a phone for my wife and had excellent customer service from jeremiah

Chris was very knowledgeable and helpful. His patience was unmatched. He is the shining star of AT&T Brookhaven. ✨✨✨

Went into att today to get new phone and I was very pleased with the service I received from Ariane. thank you..

Ladys were nice ariane was fast and knowledgeadle,kind and understanding.

My rep was knowledgeable, and informative, she was helpful in her advice, and worked hard to make sure the experience was nothin short of amazing.

Brookhaven store is the place to go ! Took time to help an old timer and made me feel welcome 👍

Thumbs up....infinity and beyond for the excellent customer service I received at the Brookhaven, Ms. Location..Sheena HendersonYou Rock...All the staff was great...Thank Godgood customer still exists....

In store experience was great go in to Arthur is a awesome sales person. He was able to assist me in getting just what I needed and wanted in a timely manner. The transfer to my new phone was as easy as 1 2 3 and I was able to do my husband’s phone from home. Thanks again Arthur

The crew members were very friendly and down to earth. Everyone was smiling in a good mood and did everything they could to get my situation handled. We need more workers like the ones you had there yesterday.

David was very helpful. On Sunday my phone was locked couldnt figure out why. David told me to come back Monday to get back onto my phone. And we did. David you ROCK awesome job. And I will send business your way.

Do not use ATT for any reason if you value your time and money. I have never had such worse service in my life.

Lasheena was very professional the transaction was very smooth!

First off I wanna say thank you. Ive been in the store 3 days straight and then reps were overly nice. David helped me to the max and we had a great conversation.The assistant manager Antonio showed me how to work my phone and hes a LSU fan just like me. Never seen a manager that involved and he spoke to everyone who walked in. Thank.you Brookhaven AT&T

Lasheena has been amazing she is warming and very helpful. she helped solve a issue that took 2 hrs to fix Lasheena was so nice i will be coming to see her for all of my ATT needs

David & LaSheena are really great and helpful

I thoroughly enjoyed my experience. The McComb location is horrible but sammie and sheena were very professional and knowledgeable about their products. I appreciate my experience and will definitely be sending friends family and coworkers to the Brookhaven location.

Nice phone selection but if youre looking for help with any issues other than sales this is not the place...

David, author, Jena were all extremely helpful and even stayed after hours to resolve all my issues. They were very informative and extremely professional and polite. I am very thankful for there services and will be telling everyone about how amazing they were! Thank y’all!!!

Laklynn was amazing and more upfront and honest than anyone Ive dealt with through AT&T. She explained things in depth and did not rush while helping me. She also cleared up several issues on my account that I have not been able to get definitive answers from other representatives about and gave suggestions for me to try to rectify any issues she didnt have authority to resolve. If you need to get questions answered, problems with your phone solved or get a new device, go see Laklynn! Im so glad I did!

GREAT CUSTOMERS. ANTONIO IS THE MAN. THANK YOU LOVE

Sheena helped us get 2 Series 6 Apple Watches. We walked right in and she got us taken care of in less than an hour. Including setting it up too! Thanks so much!!

He was awesome and helped with a problem we were struggling with for days so helpful

Chris was very patience and helpful and solved our problem

Lasheena Taylor is amazing she offered me the best customer experience!

Mrs Lasheena is super friendly and so helpful. All the employees are so nice. I would recommend everyone to go and see AT&T of Brookhaven.

Very friendly.love the halloween costumes

My service at this location for great!

My boy Chris got me right with the IPhone 13 pro max !!go shop

Jeremiah was great. Excellent customer service. Thank you

My man David had no business being that nice😤😤 ‘twas an immaculate experience

Very helpful and nice service

Great Customer service, LaSheena was very professional & took care of my needs.

I have no stars for the rude employees at the Brookhaven AT&T store they where extremely rude Not knowledgeable in the products they sell. They lost a sell and a customer I would not return. The only reason I put a star so it would post.

Lasheena was the best!! 5 stars

AJ and Jeremiah were so very helpful and friendly. Answered all my questions. Great service always at my local AT&T store!

Staff was very helpful and patient with us. Thank you Jeremiah for the great service!

I had a great pleasure of customer representative David to wait on me. He was extremely helpful and knowledgeable about all aspects of the services I needed. He walked me thru everything I needed to know. He was respectful and courteous and a great asset to AT&T in Brookhaven MS.

Great Customer service

This place has one employee who is trash. Jeremiah injects into other employees conversations with customers. Without enough information to solve the problem. Everything is funny to him. 2x this person has given me incorrect information because he just has to be talking. If he opened his ears more than his mouth, that would be helpful.

Great Service

Telephone, cellular phone, internet services

Service was excellent just not enough staff working

Lasheena was very friendly and professional

I went there to change our phone service from Verizon to AT&T. The people working at the store were all very friendly and knowledgeable. I will recommend them to my friends.

This place is horrible! Nothing more to say about it it really sucks they gave me the wrong phone and then wanted to charge me 50 dollars to get the one that I ordered in the first place so I will never return here again and the employees are not helpful at all

Nice people

Didnt get no help at all. They do not help people . they are only there to sale not to help

Helped very quickly as well as helping other customers at the same time.

Helpful and patience

Mgr Marcus has an awesome personality!!! He is very helpful to his staff.

Oh my goodness! Laklynn at our Brookhaven store is absolutely THE BEST! She not only took her time to help me with my phone issues..she also fixed something that I hadn’t even asked her to do to make my life way less complicated! She is ALWAYS sweet and friendly every single time I go in and she REALLY needs a promotion! Just not to another store...😉Many thanks to Laklynn and her crew who are very helpful and very sweet! —Amanda Rawls

AT&T has good phones and good coverage, but their Auto pay can be a real pain. Do not get under a contract with AT&T go phone plans only. Also their TV service is below par.

I tried to get WiFi with at&t but was told I was right out of the loop. But I wish I could post a screenshot of all the ATT wifi I pick up from my phone on the recliner in my living room. Its at least six or seven of them. I think the techs were just being lazy that day. I will never do business with at&t again.

The lady Sharhonda was excellent she was polite courteous and very helpful! 5 stars for her as well

Terrible! I paid upwards of $120 up front and got an installation date of April 25th. I waited at the house all day until 4pm and then went down to see why the technician hadnt shown up yet only to find out that for some reason my order had been canceled and nobody has the slightest idea where my moneys at. Ill be checking my bank account. I better have my money by Friday!

I hate going into the Brookhaven location. The customer service is horrible, and employees have horrible attitudes like they think they’re better than you. From now on, I prefer to just drive to the McComb location. The entire store needs to be restaffed starting with the manager.

Called to order internet service and was told I could get 10mb up and down. After the tech arrived to hook up our service we were only getting 1.4Mb down and 500Kb up at best (currently getting 430Kb down). Called the US tech support used by at&t technicians to explain my issue only to be transferred to Asia where the sales tech asked me if I wanted to upgrade to the service I originally asked for. I then asked to be transferred to a regional manager for my area, they sent me to a non used phone. After listening to it ring for 3 min I hung up and tried again with the US tech support. Was asked again by the US tech this time if I wanted to upgrade to the service I originally asked for.If you use at&t do a speed check to see if you are actually getting what you paid for.I am now in talks with Cable One about running service to our area. Cable One has been very helpful and honest unlike at&t.Would give negative stars if I could for lying to customers to make a sale and having an outdated unsecured network from 2001

Purchase My Daughter a new iPhone for Christmas. It was fast great service

Good phone service, but high. Cricket, IS cheaper.

I came in yesterday, was greeted within the first 5 seconds of auto-browsing to give the manager and their coworkers time to finish helping their current customers. Its apparent that this store has a functional and driven team.Ill have to update my review (if possible) with the name of the professional that helped me. He started working there at the Brookhaven location in 2010.I told him that the headphone jack was messing up and sometimes would clip in and out with faint audio when it was turned up 75% of the way. He listened to my phone with some in-store headphones and plugged them in. Then he tried his; they only worked in his personal cell. Again but now with the Beats brand mini boombox plugged in - the line was running hot as he touched his finger to the tip of the connector. For my phone, it didnt respond at all.Sadly, we discussed that my phone has had a pretty long bill of life for a piece of electronic equipment. Although I know now that Im going to need to buy a new phone, no one should put blame on a store associate b/c they didnt get exactly what they wanted like this previous review about a check not being accepted. Im sure theres more to this story/experience.ALL IN ALL: basically, he worked to troubleshoot all of the ways he could to find out if anything beyond what we both pretty much knew was the case. And that means a lot. He couldve just told me what he and I already knew, but I imagine he sensed that I was coming in to get that last bit of reassurance that it was time to get a new phone.He also told me to wait until September (if it was possible) when Apple will launch their new phone so wont go into contract with a phone I might not be fully happy with, which meant a lot too.Like I said before, he couldve chose the simple route to try and sell me a phone ASAP, but he didnt. And because of this, Ill always go to this location for my business needs and personal cell phone questions. I felt listened to, I got my questions answered, learned a few new things about the future of cell phones, how cell phone reception towers work, and felt like I could go back into the store with really any concern and theyd go above and beyond to get to the bottom of it.Word to the wise too: it also helps if you have a positive and pleasant attitude. Think of it from their point of view, isnt it the toughest when you cant fully help a customer at YOUR job because they might be a little bu=it frustrated or rude? Would you put in the bare minimum and try to help your next customer as soon as you could? OF COURSE!Be considerate and realistic about your situation and cell phone needs; I have an OtterBox case, and its probably been dropped 40+ times in the 3 years or so that Ive owned my iPhone4; thats a lot of bumps and bruises for the audio headphone jack to keep truckin on through until now.Thanks again Brookhaven AT&T! :)

Upon calling your Brookhaven MS AT&T Corporate store, before driving a distance out of my way, I was informed that I could pay for my purchase with a check and that I would also be given a $25 itunes gift card with my purchase. I arrived at the store and proceeded to checkout; however, I was then informed that their system would not allow me to pay with a check because of the gift card promotion that I was being offered. My complaint is that this store clerk, April, should have known her job, as that is what AT&T pays her to do. The particular item I was trying to purchase was for my childrens fathers day gift to their father who was going out of town and thats what they knew he has been wanting. I was told to either go cash my check or come back another day 1. I would have been charged by a bank to cash my check as the bank i bank with is not located in Brookhaven and 2. he was going out of town the very next morning so coming back another day wouldnt help us either. I am very upset that I was told one thing and then upon arriving to the store, something totally different took place and my children were unable to give their daddy his fathers day gift before leaving for our of town.

Great customer service

Tribble store I am a truck driver I was passing through so I paid my bill there cash after I paid my bill I found out they summit my money in some other account and when I called this store to fix this problem store manager was so rude and she dont want to help im so pissed off screw then I will discounting my service soon

Very rude employees. Broken phones inside. Will not go back to this location unless I have to.

I got great service

Not friendly, but accomplished my needs eventually!

Good service

They can pick up service in many places

To many people not enough employees

They are very unprofessional

Good people

I love AT&T

Pay bills customers waiting in line

My favorite

So unfriendly

Ok

They did not rinse me at all, they told me to call 611 to help you, I do not like it

Unfreindly