I am a new client of Mike Whatley Honda & I am so shocked with the excellent customer service. This is my 3rd Honda & the other Honda dealerships I have been to donβt even compare. Candace my service rep has been Outstanding!! So helpful & truly cares. Thank you Whatley Honda & Congratulations on your Presidents AWARD !! You all are so Deserving πππ Thank you as wellππ
The service and people donβt get any better than Mike Whatley Honda. Recommend 10/10
Had a fantastic experience purchasing my new Honda Ridgeline today. Melicia and her team were positively stellar to work with, offering great service and fair deals even with the automobile market being white hot. I would recommend the team at Mike Whateley Honda for anyone looking to purchase new or used. Personalized, attentive and non-pushy service from everyone. 5-stars all around!
Terrible service,and talk to you as if you are we being dishonest about warranty claims,will never visit dealership again,Ill do without before I deal with them,hope they see this
The βbestβ interest rate they could get my son, who has no credit, was 19.75%. THEN they had the price SO HIGH and added so many things that we canβt find refinancing ANYWHERE! Our bank would have refined it but this used car loan is $7000 over the loan value. I strongly suggest that you do not go in here without a lot of business experience AND cash. Please beware!The oil light came on ONE WEEK after he got it and they CHARGED him to do an oil change!!! DO NOT GO HERE!!
The employees in the body shop are fantastic at their job. They call and explain every issue that comes up. I would recommend it you drive a Honda, to get it serviced here . Im thankful for fast and efficient work !
We bought a used vehicle from Mike Whatley Honda, and it was a great experience. We showed up at about 5:30, and were completely done and driving away by 6:30. Jonathan and Teddy were friendly, honest, and very low pressure. Everyone was satisfied with the price. Overall, a great experience, and would definitely buy from them again.
I always get great service from Mike Whatley Honda. We bought our 2013 Pilot from them and I make sure I get all my oil changes there. They are courteous and efficient. (And their prices are very reasonable. I am well satisfied with their sales and service personnel. (P.S. I got a great deal on my Pilot from Teddy Washington.)
Excellent customer service. We were traveling thru the area and had a flat tire. They got us right in a changed the tire, fixed a re-call, and a car wash. Very friendly and helpful.
It is a clean and friendly place and they do good work on my Honda Accord.
My experience at Mike whatley Honda was exceptional. Teddy was great Melicia was out and the Saleman that sold us our Honda was the best. He was there from point A to point B. Theres no one mans job there everyone worked together and made our vehicle buying experience amazing. If youre looking for a nice, clean, family filled dealership to buy your next Honda choose Mike Whatley Honda you will not be disappointed π₯°π
I had a wonderful experience at Mike Whatley Honda!! I had a Awesome sale consultant name Melicia Beasley. She was attentive and patience with me. She was very knowledgeable of the vehicles. She helped me pick out my brand new 2017 Honda Accord. I was very satisfied when I left the car lot. If you want to enjoy the Honda experience, please ask for Melicia.
Mike Whatley Honda is a great place to purchase a vehicle. Jonathan Laird was my salesman when I bought my Honda Pilot a few months ago. He showed me all the features of the vehicle and I was not felt pressured into buying that vehicle.
I bought my 2018 Buick Encore from Brady Hedgepeth Sept. 10th. He is one of the most knowledgeable salespeople I have ever dealt with!! This whole dealership is incredible! From the sales manager to finance to sales, this dealership has it right!! Thanks again for a great experience! I love my new ride!!
Bought a Honda Odyssey from Teddy, and it was the best car buying experience Iβve ever had. Unbelievable customer support. Never expected it to be such an easy process. Really appreciative of their team.
I love my CR-V I got recently!! And I had a great experience at Mike Whatley . Jonathan Laird was so helpful and knowledgeable.
We have bought several Honda and non-Honda vehicles from this dealership. We have had great experiences, before and after the sale on all of them. The service department is quick and thorough. I recommend this dealership for your next purchase.
Great place! Really helped us in a pinch when out of state with car trouble. Great service staff!!
If you are looking for a great place to get a great car, this is your place! Go and see Tim Ketchum for an even better experience!
We leased a 2018 Honda Accord Sport in August 2018. The experience with the sales team, and Jeff Alston in particular, was exceptional. No issues, super responsive, and very transparent about the pricing. However, since we leased the vehicle, weve had it in the shop once already for a bad rattle in the rear shelf area. They couldnt find it, and it did it on the way home from the shop the same day. Tried to take it in again, and was told I couldnt make an appointment for that on the weekend. Now we have a second rattle in the passenger door that is extremely noticeable. Again, cant bring it on the weekend. Some of us have jobs, that work longer hours than this service department is open. I told the guy today three times I couldnt get to work if i brought it during the week. He couldnt care less. No offer of a ride to work, no loaner vehicle, nothing. I understand a lot of dealers dont do loaners, for insurance reasons, but most have a courtesy vehicle to take you to work if needed. Last time I buy from a small town dealer. Ill take my business to Bob Boyte in Brandon or Patty Peck in Ridgeland next time.
Charlie Benson car salesman is one of the best car salesman I know and has some of the best cars at Mike Whatley Honda ! He is honest and trustworthy and they have great cars Id recommend them to anyone !
I know three people whose vehicles have been made worse by their service department. You take your car in for service. They change the oil but dont rotate the tires or anything else.
Charles Benson has a heart of integrity that goes beyond the norm. Thank you for having a man of this caliber at your Dealership!
Nice area. Nice place. These places are all the same to me.
I recently went to get a wheel bearing fixed on my car and on the same day I heard the same noise. I went back to figure the problem they told me that he fixed the other side instead the driver side and u would have to pay another $277 parts &labor! Its not my fault he didnt fix the correct one!
Such a sweet and knowledgeable gentleman who knew his information on the vehicles. Thanks Tim Ketchum
Dealer Unprofessional,Would not give a final price until we signed the papers to buy.We bought a car from another dealer that day .they were able to tell me the exact price Ill never shop here again.
Be sure to crawl underneath their used vehicles and check for body rust I found a nice Ford pickup they had a rusted-out rocker panel you can stick two fingers in the hole and the salesman told me because it was a four-wheel drive pickup he would sell it to somebody that dont crawl underneath the vehicle
Experience at Mike Whatley Honda today was a learning experience and what I thought would be absolutely outrageous turned out God had it all ready worked out. Thanks to my service lady and the mechanic for all done on this day. #lovemyhondas.
Purchased a Honda Accord; great buying experience for a first time buyer! Melicia was so helpful at helping me find the perfect car for me..Iβd definitely recommend her!
Just bought a nice truck here and we love it super happy
The service we received was excellent! As out of towners, we were treated with kindness and the service was expedient!
Youll get the best deal on a Honda in Mississippi at this dealership - and the service department will always go the extra distance to make certain youre needs are met!
Had work done here . Great professional service. Beyond the usual
Nice place. very good customer services.
Nice helpful people, purchased 2018 Honda Accord from here with no problems... $0.00 down...
Refused to sell a used car for cash. Crooked car salesmen if there ever were any. Unless you want to finance a new car at an exorbitant price, STAY AWAY!
Factory recalls were handled professionally.
They will work with you very friendly folks. Yes I would recommend this place.
Jacob at Mike Whatley Honda doesnt want to stand behind his sales. My mother bought a 2014 Chevy Cruze from them. It is already having problems with the A/C and Transmission. My mother called him about 4 days ago, and Jacob told her that he would call her back. It has now been 4 days and he hasnt called back. So, I contacted Jacob today, and in not so many words he says that his technicians cant and wont offer any type of assistance or stand behind a vehicle that they sold because it is still under Chevy warranty. I asked him if the car had been wrecked and he said no. I asked him if the Carfax on the vehicle was clear and free and he stated that he thinks it was. I asked him if he would send me the carfax or send it to my mom and he was hesitant, but said that he would. I havent received it yet. I would not suggest dealing with Mike Whatley Honda of Brookhaven, but maybe you can have a better experience.
Always prompt service and professional staff
Dont do business here. Sketchy is putting it mildly...
Sales people were o.k Was ready to deal cash no trade but was turned off by Sales Manager!
Salesman was very rude and acted like he didnt want to sell the car. They just lost a potential customer.
Buyer beware. Dishonest salesmen here. Took advantage of a disabled customer. When she changed her mind within 24 hours, her salesman and the office manager refused to give her back her car and reverse the sale.
Salesmen are polite and friendly.
Rude. Poor interaction with the manager. Took my business out of town.
It is good like it
Great customer service!
Small but neat
Awesome
Great