In store was closed so we needed to order by drive thru. A bit of a line by far faster than Starbucks drive thru. Ordered 1 large black ice tea and 1 large dark roast coffee with half & half. Toasted sesame bagel with chive smear and classic ham & swiss bagel. Pleasant experience all round total $17 something. Gave them a $20 said keep the change. They were shocked by the tip. I suspect no ones tipping or giving lousy tips. Dont forgot to tip if youre getting happy & good services.
The only reason I even attempt to go here (15 min. out of my way) is because of the caribou side, but they managed to destroy that too by getting rid of it altogether. My coffee never tastes right. It doesn’t taste like the caribou I absolutely love. Come to find out they still have the caribou signs up and instead of telling me caribou is no longer a part of Einstein, I order, and they serve me something “similar.” NOT OKAY! Also, Customer service is terrible and everyone working there seems to hate their job. Might as well close for good. I’ll stick to the actual caribou reluctantly found in the new Festival in West Allis!
Went the other day only to find out caribou is now only Einstein. So disappointed. While the bagels are good, they almost never get my order right. The drinks were really the only reason I went here.
Went for the Caribou and once we were finally at the spot to order we learned Caribou no longer is there even though signage is all still on the front of the building. Coffee and bagels were cold. If you are too understaffed to get the work done properly, dont force two poor people to have to run the whole building and get complained at by customers. I blame whatever ownership set up this system
Still soooooo slo Its coffee.... just pout it in a cup. What is so hard about that?
This is not a Caribou Coffee. We waited in line for almost half hour to find it’s an Einstein Bagels, not a Caribou Coffee? Additionally our hot drinks were cold as soon as they were handed to us. Waste of $13
Absolutely terrible customer service. Rude employees.
Sign on the drive thru said closes at 2, and in blue sharpie it was crossed out, presumably by an employee. They changed it to 1:30.Went to the front thinking only the drive thru was closed and the sign said 2 pm close time...Pretty disappointing 😕If the hours have been changed to 1:30, I would think there would be some type of explanation from the management posted both outside and on the doors.Ill have to find somewhere more reliable for my coffee needs.
This place no longer serves Caribou Coffee, PLEASE change your SIGN and update your website.
Not happy...no signs posted drive-thru only operating and then we were told that the brunch for 2 needed to be ordered ahead of time...if your going to change things at last minute please post signs ahead of time and update your website.
Says open at 6am but doors locked, only drive through open and the people working there just act like it’s a chore to get you your order, used to love this place when they opened but now I’m more than happy to pay more for Starbucks which is always open on time for dine in or out.
The coffee here is good. BUT, you guys have got to do so something about the coffee cups. I have gotten regular coffee in the drive thru 3 days in a row and it has spilled all over myself and the car. Its filled too full and the lid leaks.Cheers,
Not very good and it changed to something else
Got a free coffee for a short wait in the drive through
I went here to study with some class mates. Place was good for that as it wasnt too loud and had a nice big table for our over priced math books. Staff was really nice to us and didnt mind that we were there for hours. The drinks were good, and the food we ordered was fresh and filling. They arent open too late by comparison to other coffee shops, but I wouldnt knock them for that. It only makes sense to close shop if you cant bring in enough money to offset the cost of being open.
So youve got signs all over the door saying youre open, but youre not open? No thanks Ill just go over to Starbucks whos doors are open.
The bagels are great but them actually getting my order right would be too much like right. The employees have one job and thats get the orders right, if they cant do that then WHY ARE YOU WORKING THERE!?!?!
They were rude. She totally would not explain why we couldnt get decaf coffee over ice!! We went to Starbucks instead. As we were leaving Caribou we said thank you but we will go to Starbucks. Her reply? Good!
I love this new location, just off of 94. Very convenient place to meet for business meetings. I ordered a decaf vanilla latte and it was good (but they may be well-advised to add a little more vanilla). There is one big conference table in the middle and then a few other smaller tables around, but there is not a lot of space. Some tables outside too.
The service was very poor, specifically from Kirsten. She was busy speaking with what appeared to be a friend sitting at a table and disregarded us customers waiting at the register. When she decided to help us out at the register, she was rude. Once done ordering, we were waiting for her to finish up her conversation with said person before she started to make our drinks. On a good note, the drinks were good.
This place is no longer a Caribou
Unfortunately, this store will soon be gone. The Ding bats in charge of Einstein Bagels decided that they no longer need Caribou Coffee at this location. I dont need Einstein Bagels, I went there for Caribou. I predict this business will be closed within 6 months of Caribou Coffee leaving.
Nice, clean new location. Went there many times since its opening to get something to drink and work on my laptop. Today I went in and found out that they have reduced their hours by two hours and now close at 5pm every day. Not good...way too early to close for a cafe. Wont be able to go there anymore...will have to take my future business down the street to another cafe with evening hours.
Went in for a nice, fresh, strong coffee before church, I asked if the strong coffee carafe was fresh, and she said yes, I could smell it was bad and it was the dregs at the bottom, didnt even fill the cup. I got a large for almost $3 and it was worse than a pot of office coffee, that had sat there all day. I thought Caribou would have been a nice alternative to Starbucks, so disappointed. When I got to church, I dumped the whole thing down the water fountain. I wanted to go back and demand my money back, but I didnt have time. I give two stars because, maybe the bagels are better, I dont know, I didnt try them.
No sugar in my iced coffee after I asked for extra sugar and they gave is the wrong size. Its to bland to even drink.. they just need the job to pay Bills they dont give a hoot
WARNINGCaribou coffee is great I always love their drinks!, but the employees at this specific one we’re extremely rude the manager also very rude
Great service! Nice change of pace
Pleasant staff, good food, good coffee.
Im here multiple times a week and Im never disappointed! Friendly staff, amazing food, coffee is always amazing and on point!
This place makes really good coffee I like iced coffee and it tastes pretty good
Love caribou coffee! They are usually very quick with coffee orders!
Very friendly staff, nice to have a genuine smile in the morning
Went there on a Saturday evening before they closed. Got there and no one answered at the drive through. Pulled up to the window and no one was inside. Called the locations phone number and someone picked up. Asked if they were open and if they were at the same location I was at and they said yes. I drove back to the drive through and honked my horn, still no one was there. All the lights were off and there was no sign of anyone inside but it was 45 minutes before they closed.
Service was excellent and my bagel was perfect.
Worst Caribou in the area. Given them 3 chances; first was left at the order speaker for 10 minutes without any acknowledgement or cars ahead Second time the lady argued with me on how I was redeeming my reward. Third time I recieved an iced drink with all the flavoring just sitting at the bottom; are they not trained on how to first mix the flavoring and chocolate in the hot coffee before pouring it on ice? Thanks for the mouth full of disgusting flavoring!
Excellent customer service.
They close at 5pm on weekdays!! Went to Starbucks instead where they have normal hours....Bye Felicia!
Good hot chocolate
No more decaf espresso!!!. Then no more caribou for me.
Uncomfortable seating arrangements and is freezing inside.
Coffee is good but staff is usually rude
Too slow for morning stop.
Not open