My name is Zach and I just purchased my very first new car the other day! Brand New 2022 Toyota Camry TRD! I started out my experience with the salesman Jacob. He was extremely knowledgeable and helpful from start to finish. I couldn’t be happier with my purchase. I highly recommend anyone looking for a used or new car to head over to Toyota Brookfield and start your journey there. Jacob 100% deserves a pay raise for all his hard work. You can tell he is very passionate about his job and cares about the customer. I am now loyal to this brand!
Was very pleasant to work with. My wife and I were not sure on the price and budget. Marcus advocated for us. He was able to meet us with a affordable payment and end price. We didnt think we would be able to get what we wanted for our price point. He made it happen and now we have a great vehicle for a great price. I highly recommend this salesman and dealership for fair price and service.
SERVICE DEPARTMENT REVIEW- I’ve been pleased with the service I have received over the years here. Marylou has been the BEST service advisor I’ve worked with in a long time. She’s professional, personable, knowledgeable, helpful and friendly! I trust her to make sure that what I need done is done right and that she works with the team to accomplish that.
We worked with Brad for our vehicle purchase, and he was so informative and such a pleasure to work with! He listened, introduced us to the staff and gave us a tour, showing us everything that the dealership has to offer. He went above and beyond! It was a wonderful experience!
Brought my car in to the service department and Bella was just WOW! Great communication, super helpful and didn’t try to sell me anything I didn’t need. I got my car back earlier than promised which is fantastic. I will be coming back for HER! Best experience I’ve had with Toyota yet!
Dominic was very patient during our extended test drive and very courteous. He was able to help get a deal done. We encouraged some dealer process improvements to speed up the car buying process overall for all customers.
Louis was a great salesman and almost had the deal, if it were not for his sales manager, Gill who was not customer friendly at all, and let a sale walk for dealership fees and lack of communication/sales skills. Will be guiding anyone I know AWAY from this dealership. Sorry Louis, wish you the best luck!
I came here to Toyota after visiting multiple car outlets and I must say, your new rep Taylor is great. She really took her time in helping me find a car. Everyone always seems like theyre rushing me to just get he sale, but I didnt get that vibe from her. Please keep her around!
Louis provided me with great customer service in my car search. I’ve been looking for a new car for a whiles and he showed me great options. Once I find the right one, I will be coming back and calling for Louis for making sure I get the right car to fit me.
I had a GREAT experience purchasing a vehicle here! Dan went above and beyond in every way checking in daily and making sure I was able to take home the vehicle I wanted. He was very responsive and helpful with all logistics. I would highly recommend Dan and Toyota Brookfield. The process was seamless. We will definitely be back! Thank you!!
Dominic was great. Appreciated the service and honest answers. No questions about it, I made him work for the deal. In the last three months I have bought 4 cars for the family. MANY salesmen have chased me through their lots, few have earned my respect. Most b*l*s*t their way through a conversation when they didnt know an answer. I appreciated that he took the time to find the answer if he did not know it... That said, he was very knowledgeable about Toyotas Products. Young guy and I feel he earned my trust...Good job and good luck.
Kevin Rhiel was great to work with when we purchased our used Toyota Highlander. He was kind and courteous and offered to stay way past his usual hours to accommodate our schedule. I would highly recommend requesting him at Toyota of Brookfield if you are in the market for a vehicle.
Zach Z. was great to work with! He is incredibly knowledgeable, answered all of our questions, was patient and resourceful. He really listened to and understood our needs. He was great at communicating expectations and reaching out to us when they got new Highlanders off the truck (a hot commodity during this shortage!). 10/10 customer service, would absolutely recommend and work with again!
I purchased a new 2022 Toyota Camry. The salesman Dominick Ferrel was amazing! I seriously enjoyed the whole experience of purchasing my new car. Dominick was very kind and very knowledgeable about explaining everything to me. Also, Chris in financing was such a pleasure to work with. Way to go... Toyota of Brookfield!!!
Good service, good vehicle, overall good experience. Erika and management were very friendly. Not pushy, willing to work with me to meet my needs. Even in a tough car market, this is a place to check out.
I usually dont like to write review. But this time I decide to share with other consumers. I had exceptional car buying process. I did enjoy being there. My sales representative Riley did take care of me. Riley and his manager Tim did understand my situation and we come to concensus very quick. I definitely suggest anyone to do business with this dealrship!
Luis really helped me with the whole process and was 100% clear with everything. I am 16 years old in the process of getting a new car and it was very quick and easy. He was not only a good sales guy, but also a cool person too. I cant wait for my manual 2022 Corolla Hatch and who knows, maybe Ill ask Luis to teach me the gears. Me and my dad are very satisfied with our order and 5-6 months cant come soon enough!
Met with Kevin while looking at several vehicles. Kevin was professional, quite helpful and very knowledgeable. He was able to answer all of my questions I had with regards to the options available on the vehicles I had looked at.
I was lucky enough to be helped by Marcus Love from the sales team. He did an excellent job in helping me find what I needed/want. I strongly recommend this dealership, as well as going through Marcus from sales. I was afraid that I wasn’t gonna be able to leave with what I wanted, but Marcus made it happen!Very much appreciated and strongly recommend!
Just bought a new Tundra. What a beautiful truck. Zach Z and Chris M were my sales people. Zach had great knowledge about the truck and was training Chris, who seemed to be a quick learner. Two great men to have on your team. Great experience and would highly recommend this dealership 👍
My salesperson Taylor was absolutely amazing! She was very kind and patient. She was adamant making sure I was completely comfortable buying and was able to answer my questions. I definitely recommend Toyota of Brookfield!!!
I came in to looking at a Camry, worried about staying under budget but needing a new vehicle for a commute to work. Dan was so helpful in staying in my budget, making sure that every feature i needed was on the vehicle for my commute and making the experience very easy. He was quick, honest and very personable. I have received a 500 dollar voucher I will be using at this dealership and coming to Dan for all my buying needs.
Louis was the ideal salesperson when it came to my next vehicle purchase. While I did not purchase a car...yet. Louis was extremely knowledgeable and willing to work with me to understand the car buying process. I have never bought a vehicle through a dealership in the past, but thanks to Louis I am now extremely comfortable and stress free when it comes to my next car purchase. I would highly recommend him for anyone looking to get a new vehicle, but especially for first time buyers!
This dealership is the most professional and well put together place I’ve ever been to. I was in a jam and they went out of their way to help me. I was assisted by Kevin and Marcus when I went in and all of my questions we’re answered and I could tell that they both care about their job and care about the people they help. I will definitely be back in as a repeat customer and those two deserve more credit for the effort they put in. Thank you Toyota of Brookfield for all your help!!!
Really appreciate working with Luis Ferrer for our new purchase. Luis is a kind and caring person that really worked to meet all our needs. Highly recommend.
We were very fortunate to work with Dan Masarik. He was thorough, organized and very efficient throughout our purchase of a Rav 4 . He kept us updated on the anticipated arrival of our new vehicle and shared in our excitement when it arrived. He was prepared when we arrived to purchase the vehicle and the entire process went smoothly. We would definitely choose Dan and Toyota of Brookfield again. Thanks!
Chris M was a great help in looking for my first car. I unfortunately wasn’t able to find a vehicle I loved but Chris made the process very comfortable. He was very upbeat and had great work ethic. Definitely recommend him to anyone else who is looking into buying.
Made an appointment, showed up and was promptly greeted. My sales person, Riley, was quick to the floor to help me out. He showed me the car I came to see, but was not interested in it. I told him what I was looking for and wanted and he made some great recommendations and we ended up finding a car I liked a lot more than the one I had initially came to see. Big props to Riley.
Marylou Valdez is amazing. Last minute emergency with the car and she got it handled. Her technician Jason is Top Notch also!!
Louis was very helpful the other day when I was looking for a new car. I’ve always been more of a Honda guy, but Louis opened my eyes on how reliable and what Toyota has to offer for their cars. I would surely recommend him as much as I can and I’m sure sure my next vehicle will be with Toyota.
Kevin helped me find the perfect car after my accident and was super helpful throughout the whole process! He kept me updated along the way and did his best to get the car as quickly as possible! He and Brad helped me out with an affordable price and I’m so grateful for their help! Highly recommend! (Trying to post a picture but for some reason this app won’t let me so I’ll try later!!!) the car is beautiful! 👌👌
This is the 3rd 4Runner I’ve gotten from this dealership. My salesman this last time was Suni and he was awesome. Very personable, answered all my questions very thoroughly and followed up with me after the sale. My financial guy was Chris and he was great too. He was easy to talk to and helped me understand all the paperwork better. Both these guys made the process of leasing a vehicle more enjoyable. Thanks!
Enjoyed working with Marcus. He was great to work with. Everyone was super nice. One piece of feedback for who does the advertising on cars.com the price you list on there is not the price you are actually selling for. I have never bought from a dealer always private party in my past so that was a surprise to me. I get tax title and license but there are other additional charges for items that have already been done to the vehicle that you are paying for. So for instance the vehicle is advertised at 19k but by the time all the additional items are added in it was almost 23k.
Brad Flak was absolutely a huge help to getting our family a new vehicle. He knew so much about the car we were purchasing. We are confident in our purchase and can’t wait to get our car home. Toyota of Brookfield helped get us the financing we needed in order to get the car we needed. We are very grateful!
Brad was very thorough and knowledgeable throughout the process and made me feel confident about my purchase. He walked me through each step and offered his professional opinion which ultimately helped guide my decision. Making a car purchase is a long process, but it was great to be able to walk in and walk out with a car with ease. I would recommend doing business with this dealership.
It was a great experience. Brantavius did an awesome job. The whole experience overall at Toyota of Brookfield was great!
Jacob in sales was perfect! He will always be the salesman I go to. Answered all of my questions in a timely manor. Recommend him to all of my friends and family.Toyota of Brookfield is the place to buy a car
Dominic was very polite and kind to our needs and enjoyable to work with during the long process of purchasing a vehicle.Overall a nice experience
The service on my vehicle was done in a timely manner, the service writer, Bob, was so knowledgeable and helpful and made sure that my car was taken care of. Highly recommend them.
I bought a 2016 Highlander LE from Aaron. He was very helpful and cooperative with us. He worked hard to help us get the right price for the car. My wife and I really appreciate Aaron for his hard work and quality customer service. We appreciate Gil as well; he helped us to get a turn signal light bulb replaced with no issues. Were also thankful for Alex who replaced the light bulb quickly in the service area for us. Great overall experience, would highly recommend this dealership.
Sam C. Was very polite and helpful, answering any questions I had about the highlanders. Highly recommend going to Sam when looking for a new car!
Pat Duket, Tony Rebich, Matt Huff provided A++ customer service yesterday and today. This is a huge improvement since July of this year. Everyone was pleasant, helpful and continually kept me updated throughout the 2 days of servicing both my cars.....Im ready to buy another Toyota from this great establishment
This is a great place to get a car Taylor was very helpful and understanding and I appreciate the time she took out to help
Brantavius was great to work with purchasing a Venza. Brant really knew all the details about the vehicle. Brant’s best quality is that he is authentic.
Loved Taylor she assisted me in many ways and was very nice and knowledgeable had a great time she definitely deserves a raise.
Luis Ferrer was very helpful in helping me to find my car! He went above and beyond to ensure I got the vehicle that I wanted at the best price! Nice facility and friendly staff! Overall a great experience!
Dan was awesome to work with! Fast, easy to deal with and knowledgeable…..highly recommend! Oh! Shout out to Riley who followed us home to pick up the extra key fob and save us a trip back in the next day!
Interested in purchasing a used car Rav 4, I would ask for Brad or Pat. We did this purchase over a few days got to take the car for several hours, they both were patient, never rushed us on our decision which in return helped us make up our mind. Brad wanted us satisfied in our decision and helped set up my phone in the car, and everything else I needed he delivered.
Brad Flak was my dealer in buying my car. Brad had tremendous knowledge of the car I was looking for. My family and I are very grateful of how Brad made the car buying experience so smooth. Thank you Brad and Toyota of Brookfield for a great car buying experience!!
Luis Ferrer was fantastic to work with. He helped us buy a very nice used car and was flexible to meet us late to finish the deal on his day off. I would highly recommend working with him. His knowledge of cars is superior and he is a great guy. Thank you Luis!!!
Great experience overall at this Toyota dealership. Christopher Marshel who assisted me on my visit was very helpful, kind and knowledgeable on the vehicles based off of my preferences. With polite manner and high energy to sell me on a car, Chris exceeded all expectations of a car salesman and I will be recommending family and friends to this dealership to see him. 5/5 stars from me!
Dan was very knowledgeable and helpful. Great experience.Thank-you,Tom
Jacob did a great job showing me a 2021 Rav4. Will definitely be going back when I am ready to purchase!
Worked with Jacob, and he was very nice and helpful. He took my questions any time of day, even if he wasnt at the dealership working. Appreciate what he did to get me my new Corolla. And I know that my car care will be in good hands with Matt Huff in the maintenance department.
Had Nick T. As our salesman and my daughter was in search for her first new car after just starting out in her career. She fell in love with a car and Nick explained all the features and really sold us on the car. He took us on a tour of the entire dealership (which no other dealer has ever done for us). He was very friendly and knowledgeable and not pushy at all. Mike in finance was knowledgeable and friendly. This was by far the best car buying experience I’ve had.
Brayan was very awesome and fun to work with. He made purchasing my first car a fun one!
Chris M was a great person to deal with. In the end we were not able to work out a deal but he was pleasant to talk to and was willing to put in the effort to get me what I was asking for. Wish everything would’ve worked out
We worked with Brad and he was very helpful through the long process of buying a new car.
Daniel Erickson was so helpful and super friendly. Will differently be back to have him service my car.
Great to work with Jackson Mueller. Very responsive and courteous. Made the process process smooth and very enjoyable. He always made sure to respond to messages during the whole process as we waited for our sienna to arrive. Great buying experience for sure.
Marcus was excellent still haven’t made a decision yet but he was awesome
I always thought I was more of a Hyundai guy, but Sam showed me around the used Rav4s and really brought be around! Super helpful!
I was in the market for a car for quite some time when I found the perfect car for me at this dealership. When I arrived I was immediately greeted by friendly faces. My Car-salesman, Bradley Flak, was extremely attentive the entire time I was there. He offered me a drink right away and even offered me another when I was finished with it. He was thorough and explained every detail of the paperwork. Bradley was patient with me, and made the time go quickly by keeping the conversation going! My Financial advisor Christian was also extremely helpful and made sure that I got everything I needed. He made sure I understood all the financial details and I’m happy he could help. I highly recommend purchasing a car here and meeting with both Bradley and Christian.
Tyler was a wonderful sales person! He was friendly and worked hard to get me into a great vehicle. We drove from Green Bay for our car, and glad we made the trip! We will definitely check out the inventory at Toyota of Brookfield next time we are in the market for a car and would recommend to my friends and family. The only thing I would have changed was that the car was not clean when we looked at it, so we had to wait for it to be cleaned before leaving. I also would have liked to have discussed financing options before driving down. We were here over 3 hours from start to completion. There was a nice waiting area with beverages and snacks to keep my five year old busy. Overall a pleasant experience.
I feel so lucky to meet Toyota of Brookfield specifically Nineveh and Suni. Their friendly behavior, sense of responsibility and honesty really impressed me. A few days ago I bought a used car there. I am completely satisfied and happy. Even now, occasionally they call me and ask if there is any problem with the car. You will be impressed by all those respectful people working there.Thanks a lot Toyata of Brookfield
Bought a certified Rav4, limited from this dealer. Price was competitive and experience was first class. Brad Flak was the salesperson, he exhibited deep product knowledge and professionalism. Highly recommend dealership and especially Brad when shopping for a new vehicle!
Basil at Toyota if Brookfield was great at listening to what I wanted in my ideal Toyota and was very knowledgeable about all of my questions. When the car I wanted wasn’t available, he looked to see the cars that were coming in and found exactly what I was looking for and helped me to put a hold on that car for when it came in. The showroom is clean and everyone is friendly when entering. I would highly recommend Basil and this Toyota dealership.
Service was excellent, highly recommend to everyone! Bella was extremely professional in every aspect!
Just bought a car from Brantavius Gilmore at Toyota of Brookfield. He was exceptionally knowledgeable about the 2021 Venza I purchased and made the buying process an ease. He is very friendly and courteous. I would highly recommend asking for Brantavius when you stop in Toyota of Brookfield.
Thank you very much to Brad from sales for helping me find the car, I was looking for. I bought a 2015 Toyota Corolla LE with low mileage and a wonderful price. I would recommend Brad to anyone looking to buy a car from Toyota of Brookfield. He helped me through the whole process and made me feel excited about my new vehicle. Thank you very much.
Was so happy when I finally found the car wanted at Toyota Brookfield. I worked with Kevin who was very understanding and helped me get the car I wanted while I was still waiting on my insurance. Kevin was very friendly and wasn’t pushy offering all the extras they could add.
Super cool dealership, snacks were great. Marcus was perfect
My wife and I stopped in Toyota of Brookfield to look at a 2021 Highlander. We were met by a salesman named Zachary, who was very knowledgeable about the Highlander and other models. Zachary and his sales manager were very helpful, and their professionalism was outstanding. Never once did we feel the typical vibe or pressure you tend to get from salesmen, which was refreshing.Thank you.
Marylou is amazing. If you need service to your vehicle see her! She knows exactly what I need because she is so attentive and listens. I always know my cars will be done correctly and timely. Thanks Marylou!!
Tony was a great help answering some question I had on my phone!
If you want someone that is patient, knowledgeable, and overall super friendly and honest....see Zach!!! He sold my friend a Tacoma today and she could not be any happier !!!!Also the young lady working in the finance department that helped us out was very professional, friendly, thurough, and super cute!!!
Got my recall done in a couple hours with no hiccups thanks for the help Tony
Basil was really nice and helpful from the very beginning. He made sure that I was okay with everything that was going on. Very informative during the test drive. Help me set up my own insurance. He gave me a tour while I was waiting. After the tour he even went and bought me some dinner because it was getting pretty late. Overall a great experience with Basil
Marcus was great. He was patient with us, answered our questions and really worked on getting the price of the vehicle to a place we were comfortable with, along with the price for our trade in. We didn’t feel pressured into it and while we weren’t planning to purchase that day, we are glad we did.
Louis did an outstanding job helping me. He was so personable and got me all of the information I needed super quick! I would recommend working with Louis to anyone!!
Brad was super helpful throughout the whole process of test driving and choosing vehicle options. He was forthright about the expenses associated with purchasing a new vehicle in the current high-demand climate, and patient with me as I mapped out my budget and plan. I recommend him, and I look forward to working with him again in the future.
Zach is a great Salesman definitely makes you feel welcomed and tries to do everything he can for his customers! Natalia is a great finance lady explained everything you need to know and answered every question I had. She also made it as quick and easy as she possible could. I definitely recommend this dealership 10/10
Chris Marshel really explained everything i needed to know about purchasing a vehicle. I didn’t buy one today but will definitely be back at some point. Very informative and was also very kind and made sure we would get the best deal possible
We had a great experience with Dominick! He was helpful and made the buying process so easy. It was a busy thursday afternoon but he still made sure to have a smile on his face and pushed things along best he could. We would def recommend going in to see Dominick!
Dominick was very helpful in my experience at Toyota he guided me thoroughly so I could be financially comfortable, cars with longevity etc. I would refer family n friends. Good customer service.
Nicholas Teranova was great with helping me purchase my 2018 RAV4.
I am so happy I ran into Marcus. I he was very conscious of my time and made sure I picked the right selections of vehicles to research. Everyone’s car search is different he made it so much easier than any one else could have.
Yesterday I went to buy a car at Toyota of Brookfield. I was paired with a sales consultant named Brad Flak. He was awesome! I’ve been shopping for a car for weeks and have met quite a few car salesmen and none of them impressed me the way that Brad did. He was extremely knowledgeable, very personable and really did lead me thru the car buying process. He went with us on our test drive and explained different features of the car and answered all of my questions. Not all sales people do this! Unfortunately, the car was sold while we were test driving it. So I didn’t get a car that day. If I have another opportunity to look at a car at Toyota of Brookfield, I will be asking for Brad. Five stars!
Kevin was very helpful. It was my first time leasing and making a big new car purchase. Kevin made the experience comfortable and was patient with me despite having difficulty making a decision.I feel that I got a good deal on my 2021 Tacoma and look forward to working with Toyota of Brookfield.
I’ve been in the automotive industry for several years and I’m dealing with service advisors on a daily basis. I’ve now had the pleasure of working with Zach Reed and this young man goes above and beyond his duties to ensure his clients are well taken care of. The moment I met him, Zach treated me with a level of respect and professionalism that you do not see that often anymore. Keep up the great work Zach and thank you for all you do!
We had a great experience with Riley! He was helpful and made the buying process so easy. It was a busy Friday afternoon and we were there for what felt like longer than normal time (why 4 not 5 stars), which wasn’t his fault, but he always had a smile on his face and pushed things along best he could. We would def recommend going in to see Riley!
Kevin Rhiel went above and beyond to give my husband and I the best buying experience. There were enough options that I kept going back and forth. I never felt pressured to get a certain vehicle. Kevin was patient enough to let us take the ones we were interested in for a test drive. In a matter of 2 days of looking, I narrowed my search and Kevin was able to get all the paperwork, approval, and everything all within the same day. Im so happy with our new car. It is absolutely phenomenal. Kevins enthusiasm and help, made it possible for us to know that we are always in good hands at Toyota of Brookfield! 😀
Great service! Brayan Alanis was very professional. Thank you.
The sales staff have been very professional. Lots of follow up and communication. Dominick F has been very attentive and though in helping me find a car for myself. Great job.
Was looking to just see what we could find in our price range. Not expecting to actually get our price. Worked with Basil and he hustled and worked hard and didnt back down to get us to that price. He made everything stress free and it all ran smoothly. Basil was awesome!