user
Lexus of Brookfield
20001 W Bluemound Rd, Brookfield, WI 53045, United States
Appearance
Lexus of Brookfield
Comments
Ro
Review №1

I had the absolute best experience buying a car. Michael took the time to test drive everything I asked and walk me through all the details and comparisons. Once I chose which car I’d buy, Verbie was amazing on the financial side making sure everything went through smoothly. Then Wade spent an hour in the car with me making sure I knew how to work all of the technology. I felt supported and at ease the whole time and now I literally have the car of my dreams. I cannot recommend these guys enough.

Ar
Review №2

Best car buying experience we have ever had!! Ask for the dream team, John and Verde!! They answered all of our questions, worked to meet all of our needs, and gave us a great deal on the price and the financing of the 2019 Lexus we purchased at Lexus of Brookfield. Ask for John and Verde, they will give you the red carpet treatment and best deal around!!

j-
Review №3

John S was an exceptionally helpful throughout the buying process. He clearly has a high level of knowledge regarding the product line and was very informative. Would come back again for the great experience!

Ca
Review №4

Great customer service from John S., Andy and Joe! I love my car, and the purchasing process could not have been more welcoming, efficient, helpful and comfortable. The service department is great as well!

Mo
Review №5

Great experience working with Max Barry. Always kind & courteous. He was very patient & knowledgeable with answering all my questions and showing me the all different features.

Ka
Review №6

BY FAR BEST EXPERIENCE AT A CAR DEALERSHIP. I was helped by John Schloegl & Joe Palmisano, both made my car buying experience quite effortless, professional, & smooth.I was very impressed with John’s knowledge about the cars and matching me with exactly what I was looking for.PHENOMENAL service. Great Professionalism. And NO pressure. I will only go to Lexus of Brookfield from now on. They have perfected the “VIP” experience, and they offer it to every customer that walks through those doors.

Je
Review №7

Very friendly and professional service with great prices! Thanks Scott

Ke
Review №8

This dealership is very clean and has amazing staff. I did not have to wait long to get assistance. Devan was the employee that helped me, he was incredibly nice and very helpful. He seems very knowledgeable on his job. 10/10 would recommend this dealership and Devan’s help to anyone!

Ma
Review №9

It’s always a VIP experience at Lexus of Brookfield. John schloegl and Joe Palmisano are a dream team. They helped me find a car that was in my price range and also was the color and style I was looking for. Everyone is so welcoming and this dealership is not like any of the rest. They deserve more than 5 stars!

Ja
Review №10

Great Hospitality! And Great Service Guaranteed! Hats off to the whole Lexus of Brookfield staff, I wouldn’t want to go through the car buying process with anyone else!

Mi
Review №11

Walked in today unsure of what I wanted. Brandon made the experience enjoyable and helped me realize that I could too afford a car from here. He really does care about his clients and tries to help out the best he can. Awesome customer service, definitely recommend!

Mi
Review №12

Lexus of Brookfield is unfortunately one of those dealerships that will pull the old trick of applying useless, overpriced, non-negotiable add-ons that nobody asked for to their used cars which accumulate to thousands of dollars added to the advertised sticker price. Do not reward these business practices (read: scams) by giving Lexus of Brookfield your time or money. By avoiding dealerships that do this, you can help make car shopping a less predatory and stressful experience.Normally Id end the review there, but what I found the most egregious and what has to be mentioned was the so-called sanitation service, which not only costs hundreds of dollars and preys upon peoples fears of an ongoing pandemic, but would also logically be rendered pointless every time a new customer takes the car for a test drive. Remember, this is a pre-installed (and therefore non-negotiable) add-on, not something that gets done once youve already agreed to purchase the car, and certainly not done between each successive test drive. Makes one wonder if such services were even performed at all.If you have the misfortune of dealing with him, pointing this out to finance manager Christopher Zilvitis will be met with snarky quips along the lines of were not going to go into the car and cough on it for you and were not going to dig out the old cabin air filter from the garbage and put it back in (referring to the HEPA cabin air filter included in this sanitation service, which is a $20 part on the vehicle in question).Youd probably expect these kinds of tactics from a shady high-volume Nissan or Kia dealer, not a Lexus dealer, and especially not in a car market where dealerships can get away with blatantly marking up new cars far above MSRP and still not keep inventory on the lot. If youre going to charge more for a car, just be up front with it without wasting anyones time.Of course, under these market conditions, the car will be sold anyway and Lexus of Brookfield will have again scammed somebody out of untold sums of money for goods and services that nobody needs, but if even one person takes the time to read this review and decides to not purchase a car from Lexus of Brookfield, buying a used car will become just that infinitesimally less painful.

Se
Review №13

Devan was great, answering any question I sent his way immediately. He was straightforward and kept me informed throughout the process. Devan took a normally stressful occasion and made it simple. I would highly recommend reaching out to him.

su
Review №14

5 Stars for the Team! In late October I had the pleasure of working with Jim Janowski at Lexus of Brookfield. I was interested in buying my very first Lexus, the NX300 model. Throughout the process I met with Jim to discuss my options, time frame and finances. He was able to secure the vehicle I wanted with the color choice I chose in a timely manner. Working with Jim was a pleasure and he seemed to share my enthusiasm. I feel like I received a very fair trade-in price and never felt rushed or pushed into anything I didn’t want. The car came in as promised and when I went to pick it up Jim had everyone ready for me to work with. Wade the tech guru was amazing. He was so easy to follow. I left feeling I actually knew how to use the technology on my car. I was happy to also know I can contact him at any time for further help. The finance manager Josh was so precise in his numbers and at no time did I feel pressured into purchasing extra maintenance plans that I didn’t need or want. I drove away feeling I was a valued customer. This was a very good first impression of how Lexus of Brookfield treats its customers. The bouquet of roses was a nice touch also. I would highly recommend you see Jim for your car purchase. He made the entire process exciting and fun!

Za
Review №15

Had the pleasure of working with Devan B. On purchasing my new vehicle! I couldnt be happier with my decision to work with Devan and Will in finance, super communicative and informative throughout the whole process! Would definetly recommend!

Do
Review №16

Lexus Wade was fantastic. He was more than happy to spend the time showing me all the technology in the car along with giving me his YouTube channel for more information.Our salesman Dale was great. You can tell he loves his job. No high pressure sales. He let me take my time to decide what I wanted. I will recommend Dale to everyone.

Ma
Review №17

Lexus of Brookfield is the best dealership I’ve ever worked with! An all star group working there! The best customer service in the industry with people who take pride in their service! Joe Palmisano is one of the nicest guys you can meet and he strives to share his exceptional customer service skills with everyone he interacts with. All in all I couldn’t be happier working with these guys!

Ri
Review №18

I worked with Max in my search for a new vehicle, he was very friendly and knowledgeable and makes the car buying process a breeze

Na
Review №19

Everyone was really helpful they answered all my questions about my car and other things.

Lu
Review №20

Max Barry is awesome. He was very helpful with my car buying process.

Ka
Review №21

I was in the market for a new Lexus after I’ve purchased my last 3 from Lexus of Brookfield. I won’t ever go anywhere else. Every time I go back looking for the latest and greatest models, they seem to hit every base!I was helped by John Schloegl in sales, JJ Klein In finance, Wade S. in tech, and Sam Aly.Every step in the process goes so smooth!I am loving my new car once again and will continue to keep coming back to Lexus of Brookfield!

Ja
Review №22

Horrible experience. We purchased a Land Cruiser through the Internet and it was a nightmare. The “manager of Internet sales“ promised me no surprises. After driving over eight hours from Northern Michigan, we were asked to wait and till they finish detailing the car. When I finally insisted on seeing the car they were touching up paint chips on the door . The interior roof had a tear, even the interior was a different color as from pictures we received. I was told a transfer from the bank was acceptable for payment, and this was not the case after several hours of negotiating they finally allowed me to write a check. Then a big surprise of a $250 processing fee was added to the price. To add insult to injury, they assured me the gas tank was filled and ready the car was ready to go. Enroute to Chicago in the dark, I discovered the car was almost out of gas, and the Bluetooth was not working. The floor mats in the vehicle were in very poor condition and they promised to send new Land Cruiser mats to me. Never received. After several phone calls, no one responded. Now, after several years after purchase I have come to find that the entire right back had been heavily damaged and was not responsibly, professionally repaired. Full of Bondo. Never in 1 million years would I recommend buying from this dealership.

Ma
Review №23

My husband and I cannot say enough about Wade Schumaker. He has been so helpful and understanding when it comes to taking time to show us all the different applications on our new Lexus. He is so knowledgeable and so very very helpful. Thank you Wade for being such a kind and caring gentleman!

Ad
Review №24

I was extremely impressed with everything. From the presentation of the showroom to all of the smiling faces, my entire experience was great. Devan has very good instinct for being young in the business. He was very easy to work with and has a bright future. Sam was very cool and informative and i could tell he brings a lot of energy . When i got to the final table of signing all of the paperwork i sat down with Josh. 1st things 1st, he is very calm and intelligent. He was extremely thorough with explaining everything. He applied zero pressure and answered every question possible. The cherry on top was receiving a dozen roses and a complete recap of all the bells and whistles that the car has. Ive been to hundreds of dealerships in my life and im putting this one in the top 1% when it comes to overall experience. Go treat yourself and test drive a new car there!

Br
Review №25

Max was wonderful in helping us with our search of a new vehicle!

Da
Review №26

Matthew took great care of us! We bought our Lexus RX350 today, August 31, 2021. The buying experience couldnt have been better! Honest, courteous, knowledgeable, and efficient. We REALLY LOVE LEXUS of Brookfield!

Ji
Review №27

I walked into Lexus at Brookfield, Wisconsin with no intention of bringing a car home but I ended up doing so all thanks to Davin! He was the first sales person that ever spent 4 hours going over things, doing paper works and most importantly, willing to fight with his manager for the best deal for me! I truly appreciate his time and effort in assisting me with purchasing my very first car!

Er
Review №28

Thank you Lexus of Brookfield for working with me and going above and beyond. I worked with Maxwell Berry who was very attentive to my needs and even gave me roses 🌹 after I signed papers. Maxwell helped me get my dash window fixed as well free of charge. I would highly recommend this dealership and especially recommend working with Maxwell Berry!

De
Review №29

Beautiful dealership! Love the cars! Dealing with John Schloegl was so helpful. He was so nice and helped us learn more about what Lexus has to offer! Thank you - nice to have a dealership that is amazing.

TM
Review №30

Just bought a new SUV. Wonderful customer service so far. Al was a very helpful salesperson during and after the sale along with various followups. Had an appointment with Lexus Wade who provides an amazing tutorial walk-through of the vehicle’s technology. Wade also offered above and beyond continued support.

Er
Review №31

I gave this dealership a months notice of myself deploying with the Army Reserves and that I’m using the Servicemember’s Civil Relief Act to release me out of my lease. I came in a couple of days before I was going to be shipped out and the dealership didn’t only research how to fill out the paperwork they didn’t even know what it was. So for myself to get out of my lease, they took over $3,000.00 from me and I had to call Toyota Financial for the next couple months well I was overseas to get my money back. I would suggest if you are a veteran or a reservist to stay away from this dealership.

Lo
Review №32

Very enjoyable experience. Jim Janowski, sales Manager, went out of his way to make sure it was a smooth process. Lexus Wade, delivery specialist, is so knowledgeable and available. I can’t imagine ever knowing all my new car can do.

Di
Review №33

I had a wonderful experience at Lexus in Brookfield. Kevin, Devan, Lexus Wade, and Verbie were all phenomenal. From the moment I walked in the door, I knew I was in good hands. The facility was clean and everyone was knowledgeable and friendly. I’d recommend Lexus in Brookfield over and over. 10/10!

Ka
Review №34

Devan helped me out, he was truly a pleasure to work with! VERY helpful and informative. I will refer all my friends to him! Couldnt ask for a more positive experience. I wish I could give him more than 5 stars!Thank you again, Devan!

Jo
Review №35

Devan made what I expected to be a nerve wracking experience, into me feeling like I chose the perfect car for me. Hes is personable and honest. Couldnt have asked for a better salesman.

Ja
Review №36

I asked for information on a vehicle and Max was very knowledgeable on what I was looking for and gave recommendations based on what I was looking for. Very eager but not pushy. Very refreshing!

Wi
Review №37

Max Barry was a pleasure to work--very professional and knowledgeable. I will highly recommend to family and friends.

Ja
Review №38

Had a great experience with this dealership. The young man we worked with was out stand. Thanks for everything Max! You’re one of the good ones!

Sh
Review №39

From the time we walked in the door Isaac and the staff were wonderful! Start to finish the process was easy. The finance person was very informative and nice. Also Wade the tech guy have me a whole tutorial on how to use all of the features and electronics veggie I left. He made sure I had his contact info and resources for additional needs as well. Red carpet treatment here for sure. Highly recommend if youre looking for a new vehicle.

Ki
Review №40

As a female in the market for purchasing a car i just wanted to say that Max Barry has been the best salesperson Ive encountered thus far. Hes extremely friendly as well as professional. He exceeded my expectations with how well he listened and how his honest feedback made my experience more at ease. I would recommend him Everytime!!

Ja
Review №41

Max was a very professional and easy to work with. Not high pressure at all. The dealership is a beautiful facility and I would recommend Max and Lexus of Brookfield to anyone who is in the market for a new vehicle

Me
Review №42

Great experience. No pressure at all and felt right at home. John Schloegl helped me out and he was simply wonderful!

je
Review №43

I came in to get service for my car, upon entering I realized I was not in the service department. A very nice young man came to greet me and told me his name.. I asked him for directions to the service department and he helped me find my way. I have to say the next time I purchase a Lexus, Im going to ask for Devan B!!

Am
Review №44

I recently purchased a preowned vehicle and couldn’t be more pleased. The entire team understands the customer service side of the business and made my decision and purchase easy. I would highly recommend this dealership to anyone looking for a vehicle!!

Ke
Review №45

Good service but bad on paperwork and communication. I was charged with optional packages/services without first communicated to me and I am talking about few thousands dollar extra. The dealer did not help with register the car and getting the plates. Now I end up have to wait for the title from the dealer from 6 to 8 weeks in order to register the car. Car selling without a title from a well known Lexus dealer of Brookfield is not a way how you do business. I hope the general manager can contact me and get this resolve or I will use social media network to bring this matter to attentions.

Ma
Review №46

Very professional dealership; I recently purchased a RX350 there. Bob Hill in sales was excellent to work with and helped to push to get my car delivered once it was ordered. I also brought my mother with me to the dealership- she bought a NX300 at the same time I bought my car. My wife bought a GX from the same dealership about 1.5 years ago (the 3 of of are pictured with our vehicles). All of us are happy with the vehicles as well as the sales and service at Lexus of Brookfield. I wont hesitate to return in the future.

Je
Review №47

Devan Biersack was extremely helpful throughout the whole buying process. He listened to everything I had to say and knew exactly what I was looking for. All in all very professional and friendly. I would recommend that anyone who is looking to buy work with Devan. It will be a great experience. Also, the dealership is very nice and clean.

Ni
Review №48

As a female buying a car for the first time, Devan exceeded my expectations as a salesperson. I came in with my partner, and Devan did an excellent job including me in conversation, asking questions, and getting to know me and me needs for my next car. Devan was very knowledgeable about the type of car I was interested in and was also able to give me information on other cars I had asked about as well. He was attentive and thoughtful and took his time with me to make sure I was happy with the car I was purchasing.

Mo
Review №49

I bought my car on December 2019. Although it has been since then, Wade Schumacher has been very responsive to all of my questions regarding car tech. He is sincerely dedicated to his job.He is really amazing that he ALWAYS respond with in an hour. Thanks a lot Wade I truly appreciate. Keep it up 😃

Et
Review №50

Highly recommend to come see Max Barry as your sales rep! He answered all of our questions in a professional and friendly matter! I will definitely be returning to Lexus of Brookfield.

He
Review №51

Devin helped me get in and out faster than I excepted, not only was he efficient he was super professional. I recommend going to this guy to get a new car

St
Review №52

Mr Dowe is great to work with. They didn’t have what I wanted but I will definitely be back in the future to work with him when I buy for my husband. Answered all my questions with no pressure to buy!

Ma
Review №53

Wade @ Lexus Brookfield WI, is super knowledgeable about all the Lexus features and explains everything so clearly. Great to get thorough answers to my technology questions! Lexus Wade Youtube videos are fantastic too!!

D
Review №54

Lexus of Brookfield is one of the finer dealerships in the area. They are very customer oriented and they have a large selection of vehicles. We have worked with Dale Roeglin on multiple occasions and he does an outstanding job of taking care of his customers.

Pa
Review №55

Amazing service. Got helped by John Schloegl, super professional and knows his way around cars!! Highly recommend stopping in!

Ca
Review №56

Love your dealership. Working with John Schloegl was so easy. He is really knowledgeable and helpful.

Jo
Review №57

We wanted to share that we had an excellent experience at the Lexus of Brookfield. Dale Rogelin greeted us at the door and very quickly found a beautiful GX460 that met all of our requirements. From the new vehicle search/find, establishing a fair value trade, transaction transparency and through the final delivery, Dale work tirelessly and professionally to answer all of our questions and keep us informed. In addition, I needed a brake controller for a special towing application and Dale handled all of the details with the Service Department. Thank you!When we picked-up the vehicle Chris Weness reviewed the vehicles features in detail and assisted with all of our personal settings. We were not left on our own with a manual to figure it out! We really appreciated the thoroughness and patience combined with the easy to follow explanations.We would highly recommend Dale and Chris to anyone that his looking for an excellent vehicle purchasing experience.

Ja
Review №58

Isaac was fantastic to work with and was extremely accommodating. The whole experience was great and I highly recommended purchasing from Lexus of Brookfield.

Ni
Review №59

Max was excellent in helping me in my car search. 10/10 would recommend him to anyone.

Ni
Review №60

Service dept is top notch. Master tech Matt is the best in the industry. It’s special when the tech working on your car is the only LFA certified tech in the area!

St
Review №61

Incredible experience with the entire staff at Lexus Brookfield. When I say they CARE that’s a huge understatement. They treated me like family and made my buying experience comfortable, easy, and stress free. Everyone who I worked with from Aleksey (manager), Isaac (salesman), Verbie (finance manager), and Lexus Wade (Product/IT specialist) we’re absolutely terrific. Aleksey worked with me and made sure that I was getting a great deal that was right for me. This place has no sales gimmicks and that’s what I appreciated the most. Honesty goes a long way but unfortunately in car sales it’s hard to find. I’m glad that this place has such amazing people who actually care about their customers. After our purchase we had a hour long session with Lexus Wade. He is the master tech guru who showed me everything my super computer on wheels could do. This man is absolutely brilliant and is amazing at his job. If it wasn’t for him I probably wouldn’t know I had half of the features that the car had. Please, if you are in the market for a new or used vehicle come to Lexus of Brookfield and let their amazing staff take care of you the way you deserve to be.

Ti
Review №62

I am not happy with the service that I received from This dealership. I gave a 5 star review when asked to review my experience in October. I was treated beautifully!!! Since then I have been trying to get the spare key to my truck that the salesman dropped and broke before I picked it up. He assured me it would be no problem to get it, they would even pay for the replacement key since it was his fault. It’s May, I still don’t have my key! He’s barely ever at work when I reach out to him. The finance lady and manger both no longer work there. I’ve talked to three other people who couldn’t help or referred me back to the guy who won’t help me😣 I went in to have an oil change the little guy there refused to service me. If you can buy an automobile from any place else...do it. This dealership absolutely sucks!!! Not enough complimentary cookies in the world for me to refer them to anyone! Not what I expected from a Lexus Dealership 😤😤😤

Jo
Review №63

Folks could not have been more polite and professional! Devon and Aleksey did an excellent job. Would recommend Brookfield Lexus to anyone!

El
Review №64

Devan B was a great help in giving me the information that I asked for. 10/10 would recommend.

An
Review №65

Hello, I just wanted to share my experience on here with anyone willing to listen. Although I did not buy a car from here, Just a little out of my price range, I have never had such a wonderful experience with a sales person! Isabelle, my salesperson at Lexus of Brookfield, was very honest and helpful in my experience at Lexus and her personality shined bright! I assure you that, although I didn’t buy a car from her now, the next car I get will definitely require her assistance! Please see Isabelle at Lexus of Brookfield if you want or need a car today! I assure you won’t be disappointed! 5 stars all around!!!

Ro
Review №66

Outstanding customer service! Everyone was so pleasant and welcoming. My experience was exceptional, from the time I walked through the door until I drove on the lot in my new vehicle.

Lo
Review №67

Wade was AWESOME!! I recently purchased an RC350 Sport and with Wade’s patient assistance I learned how to use some of the technology features my car has to offer. He went over all the questions I had during the two weeks I’ve owned the RC350 and offered additional tips and tricks for further enjoyment of my car. Even better he stated I could come back again with additional questions as I continue to enjoy my new Lexus!! Thank you Lexus Wade

To
Review №68

Everyone and everything was amazing here! Highly recommended. Salesman Andy Ratner, finance guy Chris, along with tech guy Chris were all wonderful to work with! Such a classy place, to send us on our way in our Lexus with a bouquet of roses for my wife and a full tank of gas! Well be back in the future!

ta
Review №69

This is by far the best dealership i’ve bought a car from 100% recommend you to buy a car from john best salesman out there and everyone i’ve talked to that works there is very nice i wish i could give him 10 stars

Tu
Review №70

I came in to look at a 2018 RDX that was just posted but ended up liking the 2019 model way better. Of course the car was much more expensive than my initial choice. Al Zinda in sales was patient with me while I looked over both cars and made the newer car work in my budget. He provided great service and I would highly recommend working with him.

Mu
Review №71

Dale Roeglin assisted me with all my automotive needs. Extremely knowledgeable, zero pressure. Highly recommend.

Lo
Review №72

I have never had such a delightful experience. Even though I didn’t buy a car at Lexus... I had to hold off due to a family issue, I will definitely be going back to Isabelle at the Brookfield Lexus once the issue is takes care of. I really appreciated how understanding, non-judge mental and patient she was and has been with me through my crises and want to make a shout out to her as a thank you. Isabelle you are the best!

Ht
Review №73

Great service. Quick and easy. Great people working there. Best service in the area

An
Review №74

Service was impeccable, the attitude and professionalism was superb! Highly recommendDevan biersack

Ta
Review №75

Lexus of brookfield is one of the nicest dealerships Ive ever been to. They have some really great people! Devan and Max are Solid consultants and would recommend either of them!

Be
Review №76

Everything went incredibly smoothly. Devan was super knowledgeable and personable. I would highly recommend coming here.

Va
Review №77

Ive leased and bought from this dealership and could not say enough good things. Top notch customer service and honest individuals - will absolutely be a life long purchaser from this dealership. Big thank you to Kevin Bell and the Lexus of Brookfield team on my most recent purchase - exceptional!

Do
Review №78

Service is great! Salespeople are very helpful and responsive. Training by Lexus Wade is wonderful! Love my Lexus!

Ca
Review №79

The team at Lexus were great to work with start to finish. Max Barry was the easiest and nicest salesperson to work with throughout the car buying process.

Su
Review №80

This is the second Lexus that I have purchased from this dealership. I would not go anywhere else for sales and service! Buying my new “ 2003 SC430” was the best experience I have ever had! I have owned Mercedes, BMW’s and other Lexus’s! Nothing compares to a Lexus!!! Everyone made this experience the best ever! If you’re looking to shop with a dealer who is Christian based, and has integrity and honest... look no further!!! Thank you once again for my beautiful car, the beautiful 🌹 roses and the personal service!!! Sincerely, Susan Kealey

Me
Review №81

It was a car buying experience like no other in the best way possible. All of the staff members were so polite and willing to help with all my questions and help me find the car that fit all of my needs. They really went above and beyond to help me out. Cannot recommend them enough.

Ke
Review №82

Devan made sure I was taken care of. Great experience

Bl
Review №83

Brandon was very helpful while I was researching a new car. I live about 5 hours away and he was responsive and sent me everything I needed to make an informed decision regarding the vehicle. While I ended up going with a car that was located closer, I am appreciative of the services provided remotely and would be interested in pursuing a vehicle form this dealer in the future.

Jo
Review №84

The entire staff was wonderful., The entire team went out of their to make our experience the best car buying experience I have every had. I would highly recommend this dealership to everyone!

Ja
Review №85

Max Barry was a nice salesman and very professional and helped me find what I needed.

De
Review №86

Adam was awesome! I would definitely do business again with them! Thanks again! Dennis.

Ma
Review №87

I started working at Lexus of Brookfield earlier this month and in the short amount of time I’ve been here I have felt more appreciated, and significantly happier than I have been since starting in this industry. Joe and the management have done an amazing job making me feel welcome to the Lexus of Brookfield family.

Mi
Review №88

Joe and team are complete pros. From beginning to end they handles every detail with attention to detail and a focus on client experience. I would highly recommend this dealer for your car buying needs.

Ol
Review №89

Max was very helpful with our search for a car, would highly recommend!!

A
Review №90

I drove 2 hours from Illinois to buy this car from Lexus of Brookfield. Their staff is the best I have ever dealt with. Robert Hill, Virginia Duffie and Lexus Wade were awesome! Will be buying more cars from this dealership in the future.

Is
Review №91

Unbelievable experience. Fantastic price on my brand new ES300H. The entire staff was very friendly. Will be getting all my new cars from here for the rest of my life

Ch
Review №92

Lexus Wade is the absolute best at vehicle deliveries! VERY knowledgeable and entertaining! Thank you Lexus Wade!!

Ma
Review №93

Wade is very knowledgeable in assisting me to understand the features of my new Lexus. Thank you Wade for your support!!!

Jo
Review №94

Max Barry is an awesome car salesman and I would recommend him to anyone!

Ro
Review №95

My experience was wonderful questions were asked . And also answered very polite would highly recommend my salesman in the dealership to my friends my salesman name is. Deven Biensack

Qu
Review №96

This review is from my parents Wayne and Kathys experience with the dealership.It was exceptionally loving and were happy we went and purchased a car from them and we dont regret one minute of it at all ! Since Joe Palmisano and Bob Hill and the rest of the employees at the Lexus of Brookfield treated us like extended family, we loved and look forward to coming back for future purchases! This is the first time that buying a vehicle has ever been a pleasure for us and not a nightmare! Thank you very much once again to the whole crew at Lexus of Brookfield for the wonderful experience!

Si
Review №97

Just slightly bothered that the used car i purchased from them had some smoker damage in the headliner that i had an going to have to pay to repair, when I was told the car was non-smoking before i bought it. Not a major deal though, and the salesmen were great.

Ch
Review №98

Max Barry our sales person was top notch and very personable!

Ci
Review №99

I have never felt so welcome at a dealership. I normally hate car shopping! Jim Janowski picked out the perfect car for me! He really listened to what I needed in a car. JJ in finance was efficient and delightful. Wade spent an hour with me going over all the bells and whistles with me, set up my iPhone and preferences, got me on boarded with Lexus and even set the perfect seat position!! And gave me uTube links (in case I forgot something). This was more than a great service dealership! Its a luxury experience! I know my new Lexus NX will be my fav car ever!

ha
Review №100

Great experience here! Professional, knowledgeable, and friendly staff, and a wide variety of inventory. Overall a warm environment with great staff members!

Information
87 Photos
100 Comments
4.6 Rating
  • Address:20001 W Bluemound Rd, Brookfield, WI 53045, United States
  • Site:https://lexusofbrookfield.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 262-797-2000
Categories
  • Lexus dealer
  • Car dealer
  • Car detailing service
  • Car leasing service
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–6PM
  • Sunday:7AM–5PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations