Great service today.Got me in and out quickly.Told me tires are getting low on tread but didnt pressure sell.

Oil change was fine on my 2016 GMC Sierra Denali - transmission shifting issue was told that is normal with those trucks - paint bubbling under paint was told we live in WI and have a lot of salt and this is normal - too many issues not taken care of to recommend a GMC or even purchase another one. Unfortunate because I like a lot of things on the truck.

Everyone was friendly and professional. Jared was awesome and very polite! Let us test drive right away and made our process as smooth as possible. Highly recommend

This is the absolute best car dealership that I’ve ever worked with. John Doyle went above & beyond anything we could have asked for. Professional & down to earth. Just overall an excellent experience. I would absolutely recommend this dealership to anyone looking to purchase a vehicle.

Tim in the service department went out of his way to help me with my car. He squeezed my tire repair job into his busy schedule and got it done in a very timely manner. Such a professional and caring person. I recommend Mike Juneaus Brookfield Buick GMC any day of the week.

Martinis Hughes is a true professional. Havent stopped in the dealership for a few years and walked in and instantly knew my name. Very Impressed. Martinis and Rick are great representatives for your organization. Extremely smooth delivery and buying experience.Thanks, Kevin

If we could give this establishment a lower rating we would. On Monday June 21st we had scheduled a time to purchase a work van for the business everything was running fine until they asked for an ID, we presented a valid ID, then they asked for a valid license one of the owners couldnt present it and they denied selling the vehicle. We have been in business for over 15 years and we have purchased many vehicles, and even vehicles over 50k and never ran through this problem. The person in charge told me it was a federal law and he couldnt sell the vehicle like that, after talking to our lawyer to get further information we now understand it is NOT against any law. Not only was he arrogant, rude, but also discriminating.

Excellent service and personable staff. Very pleased with my new vehicle. Martinis Hughes went above and beyond in helping us through the process!

As always my experience at Brookfield Buick was A-1, Ive been going there for years and Ive never been disappointed. Their service dept. is unmatched and very professional, as is their sales dept. Their waiting room is clean and comfortable, I wouldnt go anywhere else.

Prompt and expedient service.No wait, on time with scheduled appointment.Courteous treatment with Collin.Car washed after service, but not dried.

They take ( the mechanics) take very good care of my vehicle. Top management is so down to earth and kind.

Could not be happier with the recent body shop experience with Kirk and his team. Incredibly professional, personable, timely communication throughout and an absolutely outstanding result. If you need body work done on any GM model, I HIGHLY recommend!

Alex M. Our salesman was very courteous and knowledgeable. We were greeted like family and the pricing deal but together by Rick the manager was right on the money. I was so impressed with the facility, and I will be servicing my new 2021 Buick Envision there. I hadn’t bought a new car for 8 years and it’s usually a stressful experience, but not there my wife and I were very happy with the whole experience. Now after having the car over the weekend, we both definitely believe we purchased the right one.

Had an amazing experience with the service department today. Had the privilege to work with Tim, the Service Manager, and was blown away by the no pressure, transparent process. Will definitely be back!

The team did provide an oil change day of, great! They were unable to provide me an estimated time to complete a diagnostic, basic scheduling. They were very hesitant in even providing an update on the service through the day. Once the diagnostic was done the only recommendation was to replace the $1000 part, which is not in stock and wanted pre-payment for it. In summary I left with a $250 bill to tell me a $60K truck that is 8K over the warranty needs a $1K part that just had warranty work done it, in which the service person could not answer any basic questions.

Super easy, the front desk team is superb and ensures youre aware of whats happening every step of the way. Much appreciated!

I have purchased 8 vehicles from Mike Juneaus Buick GMC in the past 13 years, that should tell you that I am more than satisfied with this dealership. Sales person Martinis Hughes has been great to work with, very knowledgeable and understanding of my needs.

Always a pleasant, efficient visit to the dealership. No upselling of services, unlike another local GMC dealership. All of the service advisors I have dealt with have been excellent.

Everyone was polite, got right to why I was there & done quickly. I do have a coupon card I couldn’t find that morning expiring by 9/22/21 I’d like to bring in for the tire rotation included! Thank you!!

I purchased a car here on June 28th, the buying process was great working with Jared. On July 5th, a week after getting my car the check engine light came on and there were major issues. The team went above and beyond to fix my car and make me a happy customer.

Easy to make appt onlineDealer suggested tire rotation and wash as part of the oil changeVery reasonable price

I had an excellent experience when I went to have my oil changed.

The oil change and tire rotation was done as scheduled. It was done quickly so my waiting time was minimal.

Excellent service as usual. They have the best service reps.

Routine Oil Change, Filter and Tire rotation. Crew was quick and efficient promptly completed and on my way. Service Dept is great the Service Manger Tim is very knowledgeable, professional and helpful- a great positive situation for customer service!Very Happy GMC Owners!

This was a great experience. Easy to work with and we were in an out with a car we liked.

I had an appt. for an oil change and rotate tires. Colin got my car in on time and the work was completed in a timely manner.

Oil change wait time is always under an hour. Awesome service. New lease purchase signing was less than 30 minutes.

Beware *Went in to purchase a $40,000 vehicle the inspection report noted no leaks. I have been a mechanic over 12 years and I noticed the engine was leaking, the whole bottom was soaked with oil. I asked them to fix it before I were to purchase it and they would not! They said it has a little over 100,000 miles and will sell it as is! In other words to someone who won’t notice the leak!! Bad business

This dealership and its service department are incredible. Every time one of my vehicles go in for service I know I will be satisfied with the service and experience I get. Collin in the service department has always made sure that I am treated with respect, my car is taken care of, keeps me updated on progress, as well as makes sure I am always happy with how my experience was. Thank you Brookfield Buick GMC!!!

Service people are extremely friendly and helpful. Sales team also so helpful!

Very welcoming, respectful, and also received educational information about my car.

Kevin greeted me when I arrived, was very pleasant. He processed the necessary paperwork and then my car was moved for service. All service to my car was done in a timely manner. Mike Juneau’s dealership is number one!

They fixed all the issues I had and in a timely manner!

Martinis was my salesman. Totally low pressure and a great guide thru the process. I was in an out in the same amount of time I spend in target. 😁

This is the second car that I purchased from Kevin. He is excellent and makes everything quick and easy! I also appreciate how tech savvy he is.

Extremely knowledgable and super friendly without any high pressure tactics. Very honest straight forward information and got a great price. Highly recommend if you are going to buy a car or truck to buy from Brookfield Buick GMC

This was hands down the simplest and most stress free experience I have ever had. Jared was easy going and clearly focused on making sure my needs were met in my own time and not necessarily his or the dealerships. Normally the most stressful part of the buying experience is the time in the finance office. Not the case here. In and out and less than five minutes! Who would have ever thought spending $60k+ would be that easy. Definitely a great experience all the way around!

The people are very helpful and polite. Enjoy working with them.Thanks Brookfield for all your help

Jared was an amazing salesman. Lots of nice vehicles to choose from at good prices.Edited: Jared still gets 5 stars but the service center gets 1 star. They dont call back to tell you that your parts came in and then they ordered the wrong parts.

Prompt and friendly greeting upon my arrival. The service person explained in detail the service that was to be performed on my vehicle and showed me to the waiting area. Upon finishing the work he then proceeded to explain that my vehicle had some recall work that needed to be done and that they would be contacting me when the parts arrived to schedule an appointment to have that work done. A great visit I think !!

They were very nice and kept me informed every step. I feel they were knowledgeable and professional. Thanks everyone.

Everyone was great and easy to deal with.

Took longer than expected. But kinda par for the course. They were upfront with prices and what is top priority and what could wait for a bit.

Great friendly people. Fast painless process.

The service on my car was fast, the premises are very clean, it was very pleasant to wait in the waiting room while the work was completed. All the service people are polite and happy to please the customer. Thanks.

Everyone that I worked with at the dealership was friendly, helpful & responsive to my requests. They made the purchase very easy to complete without the salesman attitude that I have experienced at other dealerships.

Friendly and professional staff, free shuttle, and top notch service. Great communication and everything youd expect from a GM dealer. Always willing to accommodate. Get on their mailing list and take advantage of the coupon deals!

Service rep Mike always make sure all needs are met, clear with everything being done & willing to take the time to answer all questions & concerns.

From beginning to the end of sale. We experienced exceptional customer service. Martinis the salesman was very knowledgeable and personable. Randy made sure I was satisfied. Carl was very detailed and the process didnt take too long. I would refer Brookfield GMC to my family and friends. Friendly and customer oriented.

Great experience here. Went to check used vehicles, took one beauty for a test drive, and salesman gave no pressure at all.. very nice & chill. Told him an offer to discuss with manager and he said he would do that & get back to me. I left feeling very comfortable with shopping and would certainly feel comfortable to buy from there.

At Mike Juneau’s GMC they care about the person behind the wheel, you. They want your next car to match your needs, budget and lifestyle. Once the sale is over, it’s just the beginning of your relationship. They stand tall behind their sales with an incredible service department and body shop. The staff is honest, hard-working and professional. Whether you need a new or used car, an oil change or a new body because you spun out on the ice and took down a city light...Go to Mike Juneau’s! It’s where integrity lives.

I like the changes for the social distancing and felt comfortable waiting for my vehicle.Nice Job!As always a good experience from scheduling, to check-in, to work being done, to car wash, to payment, to departure. Mike Riley and the rest of the service staff do a great job and are customer focused. dale

They shuttle me to and from the dealership when my car was in the shop getting fixed great service

On May 6th I inquired about a Buick Enclave that was on the lot which I was told was available. On May7th I worked everything out with my bank to purchase the vehicle. At 11am I called and talked to John and asked him to send a purchase contract to my bank so I could pick the vehicle up on Monday with no issues. John said ok and that he would call me back. At 3:15pm he called me back stating he sold it since I talked to him. I was shocked seeing as I literally asked him to send the purchase contract over, stating I was going to purchase the vehicle. This is absolutely unacceptable. I hope people do NOT do business with this company, they are very shady. How unprofessional.

I had mentioned about getting different tires before next winter, because the tires I have now suck in the snow. While I was waiting for my oil change and tire rotation, Colin had given me the printout as to what tires would be good.

Excellent communicationLoyal and dedicated employees

Professionalism at it best. If your in need of a vector ask for Martinis Hughes.

Mike Riley is great. He is friendly and efficient! I was in and out for an oil change and tire rotation in no time!

Went here to get a oil change and see why my abs light was coming on and off. The service was pretty quick and I wish I wouldve waited because I had a couple hours too spare oppose too the 4 or 5 hours the employee informed me it would be. But thats neither here nor there. My problem is they told me I needed front and rear pads and rotors and a hub bearing. Instead of me paying them all this money I went and got a second opinion. I really only needed front pads and a caliper on the rear passenger side. If I could post the picture on here of how much more wear I had on the rear pads it would make you laugh. Now I ended up paying $50 for an oil change and another $170 just for them too put my car in the air and really not diagnose anything it seems. Very disappointed with the service I received.I also needed tires. After knowing they really didnt look at my vehicle I will not be going there for them. Any other buick dealerships in the area? Or do I really have too go all the way too Racine?

Dealership was expecting and ready for me when I arrived for my appointment. I was greeted as always with warmth, friendliness, and professionalism. Along with my scheduled oil change and tire rotation, I asked for pressure in my right tire to be checked, as Im always receiving notification that tire is low. I was asked if I would like my car washed when the work was completed, I agreed. Once paperwork was complete I was invited to the wait in the lounge. Im always pleased with the service received at Brookfield Buick GMC. Ive been with them since the purchase of my 2014 Enclave.

Kevin was very helpful and kept me informed throughout the entire process.

Always pleased with the service department

Jon was the best person Ive ever worked with on a new car purchase.

Well I didnt feel to comfortable the people were looking at me like something was wrong with me and I just didnt feel comfortable there I was a little unease they didnt seem to want to work on my car I dont know what the problem was because usually I feel pretty respected and good when I go there but this time it just wasnt that pleasant

Great service. Mike Riley is the best.

So far I am very pleased with the service, and I really love the vehicle

In and out with a nice vehicle.

My first time going there for and oil change. Everyone was super nice and friendly. I will be back!!

I wouldnt go anywhere else. I have an appreciation of the Juneau family. Dustin was a great representative. He made it a very enjoyable experience. Would gladly work with him and would highly recommend him to others!

I could not imagine going elsewhere for a vehicle. It is the compete package - knowledge, professionalism and service.

Very one was very pleasant and explained everything very well.

I was having difficulty scheduling car service through my mobile phone. Came into dealership and the service desk scheduled an appointment for the very next day. So, my experience with the service department has always been prompted service. Thanks guys!

Staff were nice and professional. Got the job done & appreciate the free wash. Oil change took alittle over an hour?

Kirk was amazing alongside his body shop team.

Every time we go it’s perfect! The people are friendly every thing is very clean. The guys in service are ALWAYS there for you.

Kevin the salesperson and Carl in the Finance Department went the extra mile to make my husband and I so comfortable. This was by far the best experience I’ve had with a dealership.

My car was there for two weeks due to water damage. I have to say it was a great experience. Kevin in service was awesome in keeping us informed as to what was going on. Great service. Thank you.

Perfect experience, customer service was amazing and as a customer i appreciate the fast service

Great company to work with. Always friendly and easy to talk to

Very pushy was looking at buying two cars and no help

HAD AN OIL CHANGE. I WAITED ABOUT 45 MINUTES WHICH ISNT TOO BAD CONSIDERING THEY WASHED THE CAR.

I have always heard Brookfield GMC is a great dealer that provides great service. They only sell A quality used vehicle. The 3/4 ton I bought was better in person than online. The online photos were great. They answered all my questions over the phone prior to coming in. They fixed a few minor things prior to purchasing. I highly recommend this dealer when looking for new or used.

I had a problem with the hood of my 2020 Chevy Suburban and the dealership fixed the problem without charge. The dealership also changed the oil and rotated the tires, without a long wait. Very good service!

Randy has always been great! Every salesman we have come in contact with has been wonderful. My only issue we have had, is getting through to the service department. My husband has tried several times, with no luck.

I ran to Brookfield GMC Buick due to ‘SERV TPM’ light in my Hummer. GMC ran diagnostic test (for a fee) and found a tire sensor that allegedly failed. Thereafter, they installed the tire sensor ($75+). I left GMC with no ‘SERV TPM’ light but while I was driving, the light turned on again. So, I called GMC but they told me I need to pay for another diagnostic test ($145+). I found it ridiculous for them to ask for another diagnostic fee since it happened immediately after they installed a new tire sensor based on their own diagnostic test — so I just went to Discount Tire. That is where we discovered that Brookfield GMC simply installed the tire sensor in one tire but did not make its air pressure the same as the other 3 tires. If not because of Discount Tire, I would not find out that I was driving with substantially uneven air pressure because GMC left the air pressure on that tire only at 30 while my other 3 tires were at 38!

10/10 WOULD RECOMMEND! Had a great experience from when we arrived to when we left. Special thanks to our sales guy, Jared Martines for taking care of us!

I had great service but was very nervous the whole time due to some employees and some customers NOT wearing masks. I decided to wait outside the whole time but it was too hot. I was forced to stay inside the dealership while I waited.I have received emails from Buick ensuring they are taking steps to protect customers against covid. I was not happy at all.

Joe was my sell men he had nice stories about how long he has been selling car 30 plus years and his beauty wife he went above and beyond to make sure I was comfortable with my new purchase thanks Joe once again 👍

This is my 2nd GMC Acadia Denali. Kevin Gilbert was very easy to talk too and no pressure to buy. Randy Tennies was easy to talk too and no pressure to buy. I would buy another car from Brookfield Buick GMC. See you in 3 years. Thanks again.

I appreciated how efficient the actual signing of paperwork was, everyone was well prepared. Jared and Rick were great to work with!

Collin was very helpful.

Dont listen to a thing Carl tells you about a protection plan when you buy a new vehicle. I was told multiple things verbally when purchasing that they said was not covered all of a sudden when taking it in to get fixed under the protection plan. He goes back on his word and when I confronted him about it all he could tell me was were done here and get out of my office. Horrible customer service here and I will make sure I let everyone know how they treat their customers and will never be back!

Didn’t listen to me about what was wrong and didn’t fix the problem. Charged me for a new battery that I didn’t need. Also, when I bought the car I specifically asked if they had loaner vehicles for service and of course they don’t now because of Covid. What a bunch of BS. Very dissatisfied. It’s very inconvenient for me to take my car in and then to have to take a day off and take it in and have them not even fix it.

Kevin and the service department takes very good care of our company. They get the trucks fixed and out quickly to keep my people working.

Have worked with Brian for over 10 yrs. He is a big reason we use your establishment. Have only used your service teams for services on my Hyundai vehicles and my Yukon Xl. AlwYs prompt, clean and cooperative

Great parts department

The pickup option was very convenient and service was great. Colin addressed all concerns with my vehicle and gave recommendations when necessary. Overall service went very well.

I was able to get an appointment quickly. Everyone was professional. I was impressed with staffs follow-through with pandemic precautions.

Professional, timely and good value