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Hollywood Motors Inc
3637 Woodside Ave, Brookfield, IL 60513, United States
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Hollywood Motors Inc
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Ev
Review №1

They are just the most amazing people! Greeted me and guided me through the whole process. They engaged with me and even made it personal. I love the energy throughout the whole thing. I would highly recommend!

Si
Review №2

You pay for what you get here. Amazing service and quality repairs. Trusted these guys for years and I always appreciate the courtesy snack/reminder when I get my oil change.

Pa
Review №3

Great service they treat you like family they also have free coffee clean waiting room also provide courtesy cars come check them out

La
Review №4

The crew at Hollywood Motors are so attentive to great customer service, and I trust them with act service repair that my car needs. They are available when other local garages are not, and I have always found their prices to be reasonable. Even the waiting area is clean and comfortable if you need to wait. I recommend this place highly!

Di
Review №5

Hollywood Motors is amazing I brought my car in and they took such good care of the car. They have excellent customer service I highly recommend them. I am definitely going to keep coming back to them. They made my car brand new again

Ma
Review №6

Called to get a tire patch, got in right away. They are so friendly and inviting! Being from out of state they enjoyed letting us know what to see and where to go, definitely recommend them for any car needs if you are passing through.

Am
Review №7

You may stop researching now for your auto needs! Hollywood motors: not only very kind and trustworthy, but efficient and the best customer service I have experienced, EVER, while getting my car serviced.. or actually, in general.More details:I called on a whim to see if they had ANY time for a new neighbor (me) to get her oil changed. Cindy, Jeff, Adam and the mechanics were all so wonderful. They worked with me in my 2 hour window for my very needed last minute oil change before a long drive.These types of appointments normally stress me out - I always feel like I’m going to be taken advantage of, or the mechanic won’t have my best interest in mind. Finding a good auto service shop is hard, it’s like trying to find a good dentist. I was put to ease immediately when I spoke to them on the phone. When I arrived - I was slightly nervous I was going to be scolded for my crazy time needs - but no - they were SO very welcoming, friendly, and great to converse with. I never had such a good time getting the oil changed on the car.Hollywood Motors are good people. Go support them. They’re a family owned, local business - their work is reliable, their prices are very fair, and you won’t regret choosing their services. They take pride in their work and treat their clients even better.Thank you guys! See you next time :)

Sa
Review №8

Great experience! There were professional, provided details for the job and reasonably priced. Highly recommended 👍🏼

Ma
Review №9

I just got home from leaving this place, Im m not one to leave reviews on establishments but this one is MUCH DESERVED!!! My car was making a funky noise and automatically knew it was my brakes, not knowing much about cars I Google places and came across Hollywood Motors. Me saying they went beyond and above to do what they could for me is not enough.  When I called to make the appointment I spoke with Ragu, he was amazing from beginning to end . Taking me home so I wouldnt need to be at the shop all day to picking me up so I could get my car. He originally told me my car would be ready the next day but when I started stressing that I had just started a new job and had already missed a day just to take my car in, he and the team worked hard and got my car done by the end of the night!!! If I could give more than 5 stars I would . Thank you so much to Ragu and the employees at Hollywood Motors !!! Would definitely be doing business with them again if I ever need it !!!

ma
Review №10

This place is the best. The staff went out of there way to fix my exhaust system. Adam found the parts that were needed and the mechanic worked a miracle and saved my catalytic convertor. The staff goes out of their way to make a happy customer.

Da
Review №11

By far the best service shop I’ve ever used. Professional friendly and transparent. Honest and up front. Doesn’t try to add on unnecessary services. The computer tracking for your vehicle is a huge plus and allows you to view your vehicles history and see visually Items and areas being serviced and or discussed. Would highly recommend them!

Cl
Review №12

Finally!! A mechanic you can trust in! Adam and his technicians are top notch. I was referred to them by my gf that lives down the road from the shop. I drove over 30 minutes to bring my car here and I could not be more happy to have done that. From the beginning the customer service was excellent. Friendly faces, warm conversation and service with a smile. They took the time to do a full inspection of my vehicle and send me pictures and the status of all the key components of the car. There is plenty wrong with my car as its 10 years old with 180,000 miles on it. However, they did not push me to fix everything at once. They were honest with me and told me what was urgent and what wasnt. One of their technicians even went for a ride with me to make sure that the sound I was hearing, was the same as he was hearing. This gave me so much confidence that they wanted to do the job right. They were slammed but they still made time to take my care the same day and got it back to me that afternoon. I had some suspension issues with a broken stabilizer bar and was in need of an alignment and a few other minor things. I paid a fair price and my car is running smooth again. They didnt scoff at me for bringing them a car with such high miles and in bad shape, instead they told me they could fix it and that my car still had plenty of life to it. I like them so much that I am now taking my moms car to them and as long as I live in Illinois, I will be bringing my car to Adam and his Techs. I HIGHLY recommend them.

To
Review №13

They stand behind their work. The owner takes pride in his business and the product they put out. I have trusted them with multiple high-end sports cars and they always come through.

Ja
Review №14

Who better to lead their team of technicians than the great Jeff Wahl.

Ow
Review №15

Best place for an oil change no doubt. Why sit in a musty Pep Boy’s when you can come here and sink into a leather couch while sipping coffee that doesn’t resemble water?? It’s cheaper too!

Mi
Review №16

Would gladly go back. Pleasant and professional to talk to on the phone, work done promptly and with a good explanation, very reasonable priced for their time and service.

Cr
Review №17

1st time here and I was welcomed by everyone. My new family mechanics to take my cars for repair. Everyone is so happy with big smiles. My 1st car came out awesome and now my second car is in for a checkup. Everything is great.

St
Review №18

They did a thorough job and wasted no time. Will definitely use them again!

cu
Review №19

Customer service is unmatched. Highly recommended!

Si
Review №20

Great people, professional, and reasonably priced

Ka
Review №21

My parents, sister and nephew have been doing business with this business since they had passed away. I had even done business with this business a couple of times.I really would recommend this business for anyone who needs car repair. The staff is very courteous, helpful, and will let you know what is recommended and how much it will cost.I will do business with them again. My girlfriend even loved them when she had to have new radiator hoses put on her truck.

Ra
Review №22

This is my first time visiting this business and the service and courtesy were outstanding! I will definitely be back when needed! 👍

Ca
Review №23

This was my first time bringing my car to Hollywood and I could not be more satisfied! They are professional, friendly, and the shop is incredibly clean. Adam is great and answers all your questions thoroughly, as well as going above and beyond to ensure you have a smooth and pleasant experience. Their sense of care and compassion for their community and customers is refreshing and makes you feel as though you’re talking to a neighbor versus just dropping your car for service. My car is running great now and drives like the day I brought it home!

Ky
Review №24

I have been going to Hollywood Motors for 5+ years now. Adam and his crew are trustworthy and always get the job done right. They are extremely fair when it comes to pricing as well. I brought my car in right before close and they stuck around to help me out. If you are in the western suburbs I highly suggest using them for all your auto needs.

Ar
Review №25

Professional staff across the board. Explained repairs in clear detail, kept within their suggested time of repair, and price came in lower than their estimated cost. Highly recommend them.

Ry
Review №26

Ive been taking my cars here for years and they are the best. Always incredibly helpful and honest about what work needs to get done to keep my cars running in tip top shape.

la
Review №27

Great staff and food Imirra was simply awesome

Do
Review №28

Professional courteous staff. Did not try to impose more work on my car, than needed at the time. Fair pricing for work completed.

St
Review №29

They did a great job keeping me posted and even offered me a loner if I wanted. Very friendly, great service and great prices.

Ch
Review №30

This is now my go to car repair shop. Ive been here twice now and each experience has been nothing bust positive. Adam is amazing and extremely helpful and got my car in and fixed the same day. Honest staff, great vibes, reasonable prices, all around good experiences. I am now a loyal customer. Thank you again Hollywood Motors! You guys rock!

Re
Review №31

I recently was told that my brakes needed to be done by several different local shops. The quotes were outrageous!!! I have an older vehicle and the prices to get my brakes done, were MORE than the car was worth! I was hearing a scraping metal kind of sound, no grinding and the brakes felt okay.......so I had a friend of a friend say it was just the pads and he can change them at his shop for $120. I had it done and was on my way, but the scraping sound was still there, also louder than before! By this time, I had had enough. I feel woman are clearly taken advantage of and it is assumed that we know nothing about cars. I saw the 5 star reviews for Hollywood Motors and called immediately. I spoke with Adam and described the issue I was having. I got a good vibe instantly.....he was courteous and friendly. He told me to come by the next day to look at my car. As I pulled up the next day, he immediately knew who I was. His instinct was that it was NOT my brakes and it was something with the pads or hardware kit for the pads. Sure enough, the put it up and there was no hardware for the brake pads!!! They were scraping on my roters !!! I could not believe this other mechanic took advantage of me like that!!! Adam and Meriano were so honest and professional. They took the time to explain everything to me and actually SHOW me everything! By this time, the owner Jeff heard the story and was so upset about what happened to me, he told them fix it right then and there and gave me an amazing deal!!! No appointment, no waiting. The customer service, honesty and loyalty this establishment provided, was above and beyond!!!! I want to thank the mechanic G, Adam, Meriano and Jeff for the excellent service. Im so glad I found this place. My family and I will never go anywhere else! If I could give them 10 stars, I would! :)

Ad
Review №32

I wouldn’t go anywhere else. And it’s the place to tell my friends to go. Honest, humble, and a shop that actually helps you out. Long story short had to take my car in for what I thought was gonna be a new engine repair, no fun. But meriano worked with me and his crew to find out I didn’t need a new engine, fixed the actual issues and had my car back to me looking and driving great. The owner is a cool guy, straight shooter, always reminds me of talking to my dad. Haha. Take your business here, i promise you will be happy.

B
Review №33

Have only sat down in the waiting room and its already in the top 2 best places Ive ever been to get an oil change.Such a simple idea that sets this place apart.

li
Review №34

Both the Service advisor and manager were very helpful and the mechanic Josh(JJ) did a great job on taking care of my wheel alignment. Highly Recommend Hollywood Motors, A+++

JR
Review №35

Adam and his team are the best! They are courteous, professionals and most of best in competitive in prices. I definitely recommend this awesome establishment to anyone. If you want someone honest and customer friendly, please check out hollywoood motors! PS satisfied customer Flip 👍

Bo
Review №36

Hollywood Motors is as always great. On time and honest, with quality work by great mechanics.

Ke
Review №37

Great service awesome staff pices even better..I recommend.

Jo
Review №38

Hollywood Motors worked with me, and they were very timely. Family ran business, with solid employees. Would recommend!!

Ja
Review №39

I had 2 conflicting opinions from 2 different professional mechanics and didnt know what to believe. Hollywood Motors was recommended to me. I made an appt & brought in my car. Adam called & said l could come see what his mechanic was looking at. So l did. And they proved to me the repair was not needed. I asked the mech if he would drive his kids around in my car & he said yes. That means a lot. Not all mechs let you into their bays. I was impressed they went that extra mile to actually show me. Adam did not charge me for their time, effort & professional opinion. The shop was neat, well-ordered, clean and light. You are in good hands with Hollywood Motors. Definately an asset to our little town!

Da
Review №40

Very thorough!

ju
Review №41

Mariano, Adam & the mechanic who worked on my Challenger were great! Had cold air intake installed & the suspension lowered....AWESOME! Going back for to have a RIPP Supercharger put on....EVENTUALLY! LOL! Recommend them to anyone!

PJ
Review №42

They are the best in town as far as Im concerned. Incredibly fair and thorough with pricing as well as answering any questions I have. Adam and Dave have great people skills and greet me by name.

Cy
Review №43

My Mom spoke highly of the team at Hollywood Motors. I am glad she recommended them to me. Adam treated my Mom like family. I trust Hollywood team with my car, they have taken good care of my car. They are all kind and helpful.

La
Review №44

Love this place! Honest and great prices.

Jo
Review №45

These guys are the best! Everyone should service their vehicles with them.

Da
Review №46

Adam and his team at Hollywood are THE BEST. Theyre always honest about what your car needs and what it may need in the future. If you want good local service theyre always available and complete the job quickly. I have an old 2004 Honda Odyssey and they keep it running like a new Ferrari

Ha
Review №47

They dont push unnecessary repairs on you & really do their best to get you back on the road. I will absolutely bring my car back to them. Top notch!!

Je
Review №48

Great place 👌

S
Review №49

I brought an Audi A4 with multiple issues, not only are they friendly and professional but the workmanship and honesty is incredible, they are able to handle all types of issues with their highly experienced mechanics, i have brought them a Mustang years ago and they did and incredible job yet very honest prices. I dont see a reason to go anywhere else.

Do
Review №50

Adam and the entire team over at Hollywood Motors have been extremely fair and open while I have been using them for my Jeep modifications/upgrades/repairs. I will highly recommend Hollywood Motors for any maintenance needs!

Ch
Review №51

Honesty and quality work. The owners knows your car and keeps you happy. Kudos!

Ar
Review №52

Always treated with respect. Adam at the service desk seems to work my car in around my schedule time and again. I appreciate the effort to get me in when it is convenient for me. Hollywood takes care of my cars service needs and I dont want to say this, but, at much less cost to me than a dealer would charge. Glad I found this shop.

Ta
Review №53

Great service

Jo
Review №54

We brought our Audi convertible in and she came back to us shiny like New, Highly recommend Hollywood Motors

Ab
Review №55

I never thought I would be so passionate about a vehicle repair shop but these guys go above and beyond every single time. Weve taken two vehicles to them over the last year and have been very satisfied. Im shocked at how customer centric they are. From giving rides, offering (free!) loaners for extended repairs, and my favorite, they actually took my car to the vehicle emission testing facility to make sure it would pass, saving me the trip. They are always friendly, patient, and reasonable. Im used to taking our cars to a dealership for repairs but Hollywood is significantly less expensive and easier/more fun to deal with. They also wash your car and leave M&Ms for you when theyre done. Highly recommend!

Da
Review №56

Just wanted to throw a shout out to wonderful staff and A+ work. Ive been going to you guys for many years now and I am always appreciative and grateful for the service I receive. I believe that you treat my car, as if it were your own.... and that speaks volumes to what you guys do. Keep up the AMAZING work :) And Adam... Keep Smiling! :)

Dr
Review №57

Overall, very satisfied with all facets of service at HM. Adam is phenomenal with communication throughout the process and works with you on any issues that arise. Very happy to service our cars there.

Jo
Review №58

Great shop with excellent equipment and clean! Excellent service, the oil change service is over the top with a full car check....29.99! best place if you want someone else to take care of your care for you...and just drive. Oh, and the lounge is very nice.

D
Review №59

Adam and the staff at Hollywood Motors were great to work with. He and the service technician really helped put me at ease with their recommendations regarding the repair of my wifes 2011 Acadia. They both were very courteous and highly knowledgeable. I would not hesitate in going back for all my auto repair and maintenance needs.

Ca
Review №60

Ive been a customer at Hollywood Motors for about 3 years now and every time I need to take my car for a repair or diagnosis, or even just oil change, the service I get is exceptional. They are very knowledgable and honest.

Jo
Review №61

While traveling we had some issues with our car and called Hollywood auto they squeezed us into the schedule on a Friday and fixed our car so we could safely continue our trip. Highly recommend, great staff and great service.

Br
Review №62

Best car repair facility in the Western Suburbs and So worth a drive to visit. Family run and totally customer oriented. I have never been sold any repair that the vehicle did not need, and the prices are reasonable given the quality of the work.

Ca
Review №63

Good and polite techs, owner not nice

Mi
Review №64

Jeff, the owner is a very humble man. Whatever your financial situation may be he will be considerate. His quality service and work is what keeps his customers.

LB
Review №65

Ask for directions as they are a bit off the beaten path but WELL worth the drive. I have an older truck and Hollywood motors keeps it in great running shape. Quality service beats a monthly car payment any time! Adam is the best and the whole staff will take good care of you.

An
Review №66

Ive been a customer of Hollywood Motors for years and I wanted to take the time to let everyone know how great this shop is. An amazing staff. Every time I come in I feel welcomed and leave very satisfied no matter what my situation is with my car. Keep up the great work.

El
Review №67

The guys here are honest and reliable with reasonable prices. Their friendly and helpful and you dont have to worry that they will suggest unnecessary work. Plus, they have a really nice customer lounge with free coffee and snacks, TV, and activities for the kids if you have them with you.

El
Review №68

The service was fast and easy, they took me in even when they were backed up and made sure I got my car the next day at the soonest possible time, when no other auto shop would. Adam and Joshua are great friendly guys that know how to treat customers right and also interact with them. The price is well worth the money because you know you are getting expert service and care. As only a 17 year old, I try to do everything I can on my car myself, but when I cant, I rely on them as my number one shop. Great place!

Ro
Review №69

Hollywood Motors is my new favorite autoshop. The courtesy, care, and prompt service while scheduling the appointment, and during the service visit were superb! I strongly recommend this shop. I especially enjoyed the friendliness and professionalism displayed by Adam.

Le
Review №70

Ive been coming here for oil changes and repairs for over 2 years. The staff is extremely nice and professional. Would highly recommend.

Pe
Review №71

Adam and his team are great.They provide superior honest service and are conscientious to their clients needs

Mi
Review №72

I recently brought my Altima over to Hollywood Motors to get my brakes checked out when they started making noise. The cost and the quality of the work was excellent, but what actually inspired me to write this review was how the staff went above and beyond to accommodate my schedule and follow up with me after the work was done until they knew I was completely satisfied. I know Ill be bringing my car back for any future maintenance!Thanks again guys!

Am
Review №73

Hollywood Motors has been a great support to me with my first car. As a person with very little car knowledge, I can always count on their staff to be honest, hardworking, and informative about the care and service my vehicle needs. Thank you to everyone at Hollywood motors for your outstanding customer service and support!

Ma
Review №74

Josh and crew are top notch. I have a 72 VW Bus and as I am sure you can imagine, there are always issues cropping up on me :) Hollywood motors is definitely the place to take a new car or an old car. They take their time, do excellent work, an even wash your car by hand when they are done. Ive had gear work done, tune-ups, push rod tube seals replaced, etc., etc. I am thoroughly satisfied with the work done and would highly recommend Josh and crew. Thanks Guys!

Ja
Review №75

Last year I purchased new rims for my car. I went to Hollywood to have them installed as they are a recommended installer by Tire Rack. They did a fine job..or so I thought. Last week I took the car in for an oil change and as I was paying my bill, Josh informed me that my tires were on incorrectly. Seems the back tires were on the front, and the front back. Josh said whoever rotated the tires did it incorrectly. I looked at Josh and told him that Hollywood Motors was the last company to touch my tires. He responded by saying nothing. I was quite miffed, and became more miffed when he let me drive away. I went to a friends home over the weekend and fixed the problem myself in 20 minutes. There are other places to take my business..and I will. I hope the oil change was done correctly. You, the reader, decide what the rating should be.

Mi
Review №76

This shop is run by good people. A great place to go for a reasonable price and honest, high-quality service.

Ga
Review №77

Without question, the nicest automobile staff that I have ever encountered. So friendly, reasonable, knowledgeable and HONEST. They have our business for years to come! Thank you!

Jo
Review №78

After searching for auto shops that do oil changes I came across Hollywood motors. Adam was the one who helped me out. The customer service at this place is unmatched. The staff was very personable and made an effort to get to know me while I was waiting. I did not feel pressured to get additional work done although they did recommend some. Their work was clean and fast and theyre waiting room is very at home.They washed my car and even gave me some jelly beans as a thank you.I will be back in the future

Ja
Review №79

Excellent service and friendly staff. Definitely will use their services again.

Ma
Review №80

This is the best repair facility I have ever been to. Courteous, helpful, transparent, and the work was done very well.

Ch
Review №81

Friendly team, reputable for years and mostly very affordable prices.

Ma
Review №82

I would not hesitate in going back for all my auto repair and maintenance needs. They were very fast, courteous and highly knowledgeable.

Be
Review №83

New to owning a car, this has been my second oil change and I dont think Ill be going anywhere else after today. Great service not only for me but everyone walking in. Didnt try to give nor sell me anything I hadnt asked for and gave me a precise and concise overview when I was done. Absolutly where you should be going.

Ja
Review №84

Always very helpful with my niece & sisters car.

jo
Review №85

There are actually good honest people left in this world, and some of them work here at Hollywood Motors, INC. I could not say enough good things about Adam and the staff here. Highly recommend

Je
Review №86

Great serivce. They go above and beyond and give it to you straight.

To
Review №87

Friendly, trustworthy staff. Will do business there again. Thanks for the fast tire service!

Ro
Review №88

I was greeted by the staff upon entering the shop and relieved at the level of kindness & competence I received. It has become a great worry for me, not knowing if a particular shop is going to do a good job on my car. The first thing I noticed, was all the certificates on the wall. That lets me know that the mechanics are well trained and up to date on todays highly technical vehicles. I was given a brief tour of the facility and was VERY impressed at the cleanliness of the mechanics work area. My car was repaired promptly and at a reasonable price. You get what you pay for and I highly recommend this Auto Service. When I went to start my car, there was a thank you card on the steering wheel with some sweets attached, sooo sweet! My car was clean and looked beautiful. My car was in an accident and not only did it look good, but they showed me a printout of the framework, to confirm that the frame was straight. After getting home, already feeling good about my car, I went to put my emergency kit in the trunk and what to my surprise, was all my replaced parts in the trunk. I, for the first time, got to see and dispose of my damaged or defective parts. No other shop in my life has done that. And I am not a spring chicken. LOL

Da
Review №89

Ive used Hollywood a few times for oil changes and A/C fixes. Everytime is a pleasant experience and involves an honest explanation of what needs to be done. Tried several auto shops in the Brookfield/Chicago area. This one is by far the best in terms of customer service and transparency.

Ca
Review №90

Adam and the other gentleman who work here are very helpful and professional. Its the most pleasant mechanic shop Ive ever been too, and I feel like Im saving money instead of having unnecessary work pushed onto my car.

Fr
Review №91

They have great communication with constant updates on the status of your car. Will always recommend.

Lo
Review №92

Friendly staff! Very helpful team. They really make everything affordable.

Al
Review №93

Fair price and they always try to fix it as soon as you can.

De
Review №94

Nice people and very professional...

Ha
Review №95

See Adam. Hes a good guy and will work with you

Je
Review №96

First, they installed the wrong TPMS on my rims after I suggested they contact a dealership to confirm the proper frequency for my specific car. When I took my car back to them to have the proper TPMS installed they damaged one of the rims. At first, I was given the runaround, then they told me they would replace the wheel. I told them I would be happy if they just had my wheel fixed. Adam told me he would check around to find a place to do the work and get back to me in a couple days. That was several months ago. The damage to the wheel was done by accident Im sure but the misleading of a paying customer was done intentionally. I wouldnt trust this place to properly put air in a tire now.

Ma
Review №97

This place rocks. My battery dies 4pm on Friday before holiday weekend. They answer the phone with such cheerfulness and tell me to come on over..I think I might be getting punked. But they get me in immediately and I sink into a comfy leather couch with a full free snack bar and loads of reading material. The price is right and Adam and Josh define customer service. I should have been coming here way before now. So refreshing! Thank you Hollywood Motors!

Ge
Review №98

Spectacular customer service. fair and knowledgeable staff.

Ch
Review №99

Awesome service at a good price. Highly recommended!

An
Review №100

Always great service and a solid waiting room area!

Information
37 Photos
100 Comments
4.7 Rating
  • Address:3637 Woodside Ave, Brookfield, IL 60513, United States
  • Site:http://hollywoodmotorsinc.com/
  • Phone:+1 708-485-9333
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car service
  • Diesel engine repair service
  • Oil change service
  • Tire shop
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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