Love the great selection of most diy repairs u can do. Usually the employee are really helpful and knowledgeable. Which is rare now a days. Great prices and u can use thier website to check if they have the part u need. Or order online

I don’t normally write reviews, but had to give some recognition to Abbey. Not sure if she is a manager at this location, but she really should be. She was very knowledgeable and helpful with testing my battery/replacing it. Aside from helping me, she seemed to be the go to person to for all the employees to ask questions because of the extensive knowledge she had of her job (including parts, inventory, the system, etc.) Happy that I had her assisting me.

Went in for windshield wipers while there was no one at the counter. Stood there for awhile to get measurements for the wipers before someone came down and helped me. No big deal! Grabbed my wipers and waited behind two other customers....no one at the counter again, just someone sitting on their phone looking at the line. Not sure if they were an employee or? A different employee came down to the counter and before helping the 3 guests, cursed out the guy sitting by the counter on his phone. Learned he was an employee...just “busy” on his phone. Guy on his phone responded in a not so customer service manner. The two employees argued before anyone was checked out. No apologies, just poor attitudes. Also - totally just a sidenote, isnt autozone supposed to offer assistance with wiper installation? yeah...didn’t get that either. won’t be returning!! and that’s okay! (:

Good no strange zombie masked people and of course car parts. Life is good...

Tony was extremely helpful going above and beyond installing our car battery. Great Experience

Went in to try to buy some oil. Both employees were a bunch of dopes. One asked me if he could help. I asked where the oil was and he responded “over where it says oil.” Thanks. Big help. Then the other one asked what kind I needed - and then told me they didn’t sell oil for cars and to try Home Depot. I just walked out after hearing that. I hope management realizes they lost a $25 sale. Maybe that’s not a big deal - but $25 a day times 365 days x 150 stores across the nation may up. I won’t be going back. I wonder how they would’ve treated my wife or daughter.

This place generally does have the car parts I need.One caution: I have been there a number of times, and from what I can see, the customers (and some employees) dont always wear masks properly, so if you want to stay safe, you might want to give yourself some distance.

The guys here are awesome. Great place.

They always have the parts I need.

They were outstanding! My battery was completely dead. I got to the parking lot and two very nice young gentlemen replaced it in no time. Grateful!

Customer service was excellent!!!

It was ok nothing out standing, could be nicer to the customer.

Ben is a bad employee hopefully you don’t get him

Good discounts, Great service!

Friendly staff, always helpful with finding what i need. Also store is always kept nice

I forget the clerks name, but she was awesome!!!! Very knowledgeable of the product, happened to have experience in my line of work, that involves my vehicle, and gave alot of advice. Very grounded attitude and even attached the product (wipers) to my car. Thanks much lady 😎🤗

They didnt have what I needed then I had to drive elsewhere and waste time gas money

Great local store

Very kind counter associates carried my battery to the car for me . Warmed my covid tired ❤️ heart. Thank you advance auto parts Brookfield, Wisconsin

Very helpful. My salesman went out of his way to assist me.Needed some clean up on the floor. But understandable in this kind of weather.

Great service today. Thanks

Courteous and very friendly staff. I had ordered a part online, and they already had it ready for me, because you can order online and then pick up at a local store. I also got a 25% discount for ordering online. They also double-checked the part for me so that I didnt walk out with the wrong one.

Great products ata great price.

Check your part number matches what they hand you. Ive gotten burned at this store before where they pick the wrong product to match an order.

Friendly and knowledgeable. Helped me by reading the P codes on my car when the check engine light came on.

Excellent service & advice. Added needed brake fluid for me. 1st rate help..5 stars!!

Very helpful got the engine issue codes for free from a nice employee

Went in for a fuse and the nicest old man with the white beard helped us. So polite. We want to adopt him as our grandpa. Thank you Advanced Auto Parts!

Revised a year after first review. Reduced another star as they only had one person working at approx 4pm on a Sunday. Multiple customers in line commented they were frustrated and one mentioned the security risk to that person apparently working alone at that time.Friendly and knowledgeable help. Would be 5 stars but they were out of some wax/detailing products I was seeking.

John and Abby spent a generous amount of time helping me with my battery, and they also helped to determine the probable source of my car issue. I was amazed at their attention to detail and their teamwork. I am very impressed.

Always shop here, never disappointed. I come here for parts so much that they remember my face, lol. Gotta love the parts store 👍🏽

Good selection of the specialized body fasteners I needed. I will return next I have a special requirement.

Not a very knowledgable crew. If they cant google it,they cant help. Went in for simple skid cover screws and they didnt know what I needed.

They helped me figure out what bulbs I needed, found the bulbs for me, and let me borrow a screwdriver to install bulbs. In and out in under 7 minutes. Awesome.

Love this! Always go for parts, advice, or suggestions. They even know me by name. Really good people, try them out!

Went in Saturday morning to buy replacement wiper blades. No one in store. 2 guys seated behind counter. No greeting. Went to wiper blade selection computer, the thing is so old you can barely read the buttons. 1st $55 pair: no passenger side blade in stock. 2nd $50 pair: no driver side blade in stock. Walked by front counter, no one said a word or offered help as I walked out. Lost my $55 wiper sale and any future auto parts needs. Thats how you lose business folks. And why at 11:00am on a Saturday morning that your business is empty...

Kind and helpful

Had the ignition I needed and the other local parts stores didnt. Only issue was the install instructions from the checkout person was pretty far off. Its not really there job though and he was just trying to be helpful so...

Love that they will install wipers for you!

Very helpful and knowledgeable. Just didnt have what I needed

Nice people. always helpful. generally looking to save you money by looking up any discounts available.

Always helpful staff and a clean store.

Quick in and out

First time I had a bad experience at an Advance. Staff wasnt particularly friendly at this location. Im used to other locations that are happy to try to find the right part instead of just pointing to a general area.

Thank You to, I believe I heard someone call the young man Lamont. He was only person up front, had to change a battery for someone and I had a wiper that came off. He came out to try to help me but unfortunately a piece was missing off the end of my wipers. As busy as he was I was not going to make him check if it was a factory part or part of the wiper assembly. I still 7 days later have not fixed lol. As husband assured me he would take care of. Time to make him take my vehicle, that way he will get it fixed lol, as he controls the cash. But Lamont was awesome even with the many people coming while he was alone.

Nice and clean but not enough to choose from in a category to do a job

Great staff...knowledgeable and nice!

Great staff offering great advice on your auto part needs and diagnostic equipment to read engine light error codes.Prices seem fair.

No one in there knows what they’re doing or what they’re talking about. I won’t be back

I had an awful experience!!! Workers were very rude and did not have very customer service. I will never shop there again. Autozone may be more expensive but they go above and beyond for customer satisfaction!

Helpful staff, but very thin inventory in the body repair section.

Customer service is good they seem to be experienced with automobiles and parts associated.

Check the parts they have for defects before you install. Or be like me and blow out your wheel cylinder due to rust and pitting in the low quality casting. They demand that you return the defective parts before they even think about taking care of you. That makes me mad. I am not longer a customer of advance. If I want service Im going to Car questions or napa. Ended up with a betterrible quality part at Auto zone..

Friendly staff but provided the wrong part

Very good service,and Auto products.

Good service

The individual who helped us was very knowledgeable and helpful in picking the right product for our needs.

Competitive prices with a great warranty. The guys there always go out of their way to get me what I need.

Excellent service. Bought wiper blades and the installed them in five minutes.

Helpful employees, great service, good overall experience.

Didnt have what I needed

Very friendly and helpful and honest staff. I would definatly come here again.

I came in for an emergency fix. They got me in and out in a few minutes. Installed the part and everything for me.

Very friendly staff and the service was fast.

Knowledgeable helpful staff & good pricing.

Extremely helpful staff. Huge variety.

Nice auto parts store.

Lots of turnover of staff. Go online and purchase through the website. Can save 20-40% online, and then pickup in store. Battery and wiper installation at no charge. Rent a tool program is a plus.

Kind and friendly people working there.

Put my wiper on my car in the rain. Customer service is 100%

Auto parts and more. All parts take lifetimes guarantee during owner vehicle.

Very friendly service.

Good place for quick visits

They went out of their way to help me

Bought accessories for my car

Good overall experience

Good service

Reward system is worth it

They even put the wipers on

Very good service.

Great stuff

Great store

Easy to run in, find parts, run out

Pretty helpful

Fast and convenient

Helpful

This place is made special by the people who are attending to the clients, very friendly and very volunteer, they care about helping quickly what the client is looking for, thank you