Bought a $12k f furnace and condenser, 1 year later after shotty install low pressure switch went out. No biggie easy fix. We used their recommendations on contractor can’t get them to honor factory warranty. Decided I’ll fix it myself it’s easy 3 mounting bolts and 2 electrical clips but the Lennox store won’t sell replacement parts to consumer add that with horrible customer service from their manager ! I’ll never go back BUYER BEWARE!!!!

Great I work for triad service company and theyre very professional

Wholesale only. Dont even try if youre trying to work on your own.

Kenny has very poor customer service skills.

Good place to get Lennox parts.

Worst customer service ever

Helpful staff.