Poor quality work and poor customer service. Do not waste your money! I went there because of the pricing and how close it was to my home. The thermostat I had them replace leaked months after replacement and all the other things that I had them fix never stopped the noise that they were making. I have no idea whether or not they did the job right or at all. When I called them to talk about possible replacement for the thermostat he insisted that had been over a year when Im fairly certain it hadnt, and he took forever to explain how busy they were and how great their business was doing and that I needed to just leave my car for days or weeks who knows, but refused to talk about making a deal because they put the thermostat in wrong obviously. I was perfectly calm just trying to ask him some questions and he kept talking over me and saying how he was not trying to be mean. And he rushed to get off the phone. He wouldnt even let me get a word out when I was asking him questions. All because I contradicted him on when I got it replaced. I felt like they never fixed a single thing and thats a couple thousand dollars I will not get back and now Im going to have to pay again to get a new thermostat.

Did a great job on fixing the problem very friendly and very informative. Good pricing.

Very poor customer service over the phone by the owner. I do not know much about quality of mechanic work, but the owner did not listen to me, interrupted, and hung up on me. I assure you I was calm throughout the conversation, he was not. I would look elsewhere for service work based on customer service alone.

Did a great job and saved me a lot of money. I will go there again and will refer others.

Tommy and Randy are great guys, very knowledgeable and trust worthy, had to have coil packs and ecu replaced. Honest good group of guys! Car runs great. Don’t hesitate to trust what they tell you. Very upfront and honest

Absolutely delightful experience, for a woman needing honest input & potential repair. Tom makes you feel welcome & listens to your auto concerns. I was referred to Fellers by my dad & a family friend. It exceeded my expectations & I will schedule to go back for oil change & any needed work. So glad I pulled in. Thank you guys !!!!

Tom and his family offer/do great service and work at a competitive an affordable price. If you dont want to pay dealership prices and get great service. See Tom!

My old truck was having some electrical issues and also suspension issues. They traced the electrical issue and told me my tires were cupping and that I need new shocks to avoid that in the future. I thought this is going to cost an arm and a leg but surprisingly it wasnt bad for the hours they spent on it and the mechanic called and kept me up to date on everything. My tires were indeed cupping since my shocks were original to the truck. Everything was fixed right and I was very happy with the service and prices were fair. Had to replace my old tires but they needed it anyway.TLDR: Good prices, knowledgeable, wont suggest unnecessary repairs to make more money, great communication from mechanic and shop.

Having been here consistently for more than 1 issue on my car. It is safe to say these people know how to do something and make it quick too.Recommended as the place my uncle always goes to when something is wrong, Fellers auto-specialist works with most internal car things. and does headlight assembly. Since i havent had the worst kuck i dont know EVERYTHING they can do. but most things that arent body ican be done here. And really well too.

Outstanding service and patience from the mechanics!

Known for honesty, which is why I went there. Helped me out, despite being busy. Theyve been in business nearly 30 yrs.

Fellers is our families trusted mechanic and the only place I go when I have a real problem with my vehicle. They do a great job every time and we have them check every vehicle before we buy. It seems hard sometimes to find a good honest shop but they are and thank yall for that.

Great shop. They have in broken arrow as long as I can remember. My mother recently went there for several issues. Speedy service and fair pricing .

Had my old truck in there three times now. Each time the mechanic called and let me know what was going on. Price is lower then most mechanics I’ve had to take my truck to. First come first served, prompt service good price.

Very friendly and helpful. Explained everything very well. They spent 30+ minutes testing my air conditioning after working on it! Highly recommend these great people.

Did more than agreed to and charged less than quoted. Awesome results. Fellers auto is an impressive company. They even called me to confirm the quote before starting the work. Awesome place... great staff. If they sold stock I would buy it.

This is a trustworthy place, always the best work and they do not rip you off.

Reasonable prices and charges. Definitely coming back and highly recommend this place to those who don’t want to spend thousands on dealers. Bob is soo friendly and nice. He’s honest. The front desk lady is awesome too. SHE doesn’t give attitude and do not look down as if you have money or not. They really do try their best! Even though they were backed up, they were able to fit me in and am thankful for that. Thanks fine fellers!!!!

Back in April I had a whole new ac compressor replaced along with a few other things pertaining to the air-conditioner. I paid $1800.00 dollars to have the work done “correctly” so I thought. Last week On Thursday the ac started blowing out warm air. I thought I was tripping because it has only been 3 months and 7 days since the ac compressor was replaced “new”. I call and tells the front desk what is going on. She tells me to bring it in and they will look at it. Then I ask her about warranties she said that it is a 90 day labor warranty and a 1 year warranty on parts. So Monday I get a call saying that one of the hoses that is hooked to the air-compressor needs to be replaced and that it would be $680.00 dollars to replace it. My van is 16 years old and I would think that for the price I just paid everything would have been replaced NEW. I go back and I look at my receipt and it said that they repaired the vacum leak not replaced the hose for it. Which tells me that you sir did not replace the hose and knew that there was a leak (not once was I notified about this leak). Then he goes on to say well if I did not fix it then your van would have not been blowing out cold air. I told him It did for 3 months and 7 days. It stop working right after your labor warranty would not cover it. After that he goes on to tell me that I am wrong and that he is still going to sleep good at night then hung up on me. Sir that is not how you do business and I would not recommend their services, also he has poor customer service skills. I will be taking my van somewhere else to be seen. I will also be taking my receipt to have them look at what “ he said he replaced”. All I want is someone that dose honest work is that so hard to ask.

They. Are. Awesome!!!

I was visiting family from out of town and my check engine light came on on the way to BA. My elderly parents who love close by recommended them as being honest and doing good work, so I took the car over there (this was Christmas Week btw!) and they immediately brought it in and diagnosed the issues. Tom, the owner, even gave me a lift back to my parent’s house while they did the work. They were able to get the parts and repair the car that day. Everything is tip top for my drive home and the whole crew there could not have been nicer and more accommodating. If you’re looking for honest, friendly, competent, and professional auto service in Broken Arrow, look no further. These folks rock. Highly recommend.

Polite, knowledgeable and goes the extra mile.

Took my daughters car in for long overdue service, 2005 Impala, which was way too much work for an old guy. From the minute I checked in until I left the lot, treated very well and very polite. Did a great job on the service, plug change, plug wire change, oil change, flush fill radiator. Price was outstanding, I will be a repeat customer.

These people made my old father pay for there own mistake.. I stripped my oil pan bolt out of the oil pan and when he took it in to have it fixed obviously all the oil was drained in the oil filter was off of the vehicle what are they do they fix the problem put the boat back on and don’t check for the oil filter so they decide to put the oil in make a mess and then charge my dad the labor and the oil “they” spilt... this is the most pathetic shop I’ve ever seen in my whole life they are absolutely trash in everywhere I can make a review I will make a review !! McDonald’s would’ve done a better job 😂

My go to mechanic, no BS here, they simply tell you what needs to be fixed and fix it.

Prompt quality service at a competitive price. Much better than car dealers that. try to finance their failing new car sales by ripping off customers with outrageous poor repair service.

My wifes car was leaking oil. I had taken it 2 other shops and was quoted two prices around the same amount. My broker recommended Fellers so i took it in. The receptionist is awesome and the guys did a great job explaining and fixing the problem. Not to mention saving me 300 dollars. Its hard to find good mechanics now a days, but I have and will continue to have all my vehicles serviced and repaired by Fellers!

Thank God for these guys and gals. Ive been using Fellers auto for over 30 years. Oh no thats not right ....that would make me 🤔🙄🤗that would make me??? NEVER MIND.

Great people. Go the extra mile. Much appreciated

Top notch auto repair, experts on virtually every make and model.

My regular mechanic had went out of business and as most people know, its hard to find a great one. Fellers was recommended to me by OReillys down the street from them. I had an issue with my tail light and had replaced the bulb three times and it still did not work. I took it to Fellers and let them know that I suspected a problem with the wiring. They were great about explaining to me the procedure they were going to perform to figure out what the problem was. They even gave me a ride to work in the morning and called me before proceeding to fix it and gave me a price quote. The owner was super friendly and genuine. I have found my new auto repair place. Love them!

Poor service.

I do most of my own work, but if its something important and time consuming I take all of my vehicles here. Ive always found it hard to find a good shop you can actually trust. You cant always please everyone but Ive never had a bad experience or felt like I was ripped off. I still always call around to compare prices and Fellers is usually one of the cheapest. Even though I feel some jobs I would pay that little extra for quality work that will only have to be done once, right way.

Terrible prices. The owner hung up on me and refused to work on my car after simply asking about the prices. He went on a rant defending his prices and talking to me like an idiot. When I said I would like to get other quotes he said I was mean to him, he wouldn’t work on my car and hung up on me. I called five different places and he is even higher than the dealership by over $100. Go here if you love getting ripped off.

I started taking my trucks in there when it was just Tommy and I think maybe one other worker. He is one of the most honest mechanics Ive ever taken my vehicles too.

Great people! Great and friendly service! Reasonable prices, too!

Used them for a little over 2 years! They do great work and make sure its done right! Thank you Tom and your team. Really awesome mechanics

Was great service.

Very friendly, he doesnt talk down to me as a woman, but answers questions. Very helpful and affordable.

Grate service every time the onley people I trust to work on my vehicles awesome work definitely will always have my work done with these guys!

Honest and dependable repairs. Not the cheapest; but, that is a-okay! The job was done right. I wont go anywhere else.

Excellent service. Friendly staff. As a woman, felt very comfortable using them.

Outstanding, honest service on our cars for the past 20 years.

They are expensive but if you want it fixed correctly the first time its probably best just to spend the money otherwise excellent customer service and would recommend them to a friend

I took my 2004 ford focus SVT in there to have them replace the clutch. They did an amazing job. First and foremost SVTs are not easy to work on and even harder to get parts for because for most parts you have to go through ford itself. They had it done in one day but kept it an extra day to make sure that things were working right. Told me if I have any issues to come back. I did have issues and took it back and they fixed it without making a huge issue out of it. I choose them because they are close to my house and I made a good choice. I will be using them for further work. The people that work there are super friendly. I would highly recommend taking your car there

Always professional and honest. Only place Ill take my truck.

Worst place. Rip off.

After another local shop wanted $2000 for a repair, Fellers diagnosed the problem and saved a me over 1800. Fellers is reliable and honest!

Great guys working there !

Nice place and the owner is a good guy with a nice gal to greet you.

DO NOT GO HERE! The owner would not accept my verified check because my bank is First National, and Mr. Feller had some feud with them in the past. As a result, he would not give me my truck and left me stranded. When I told him he was being unreasonable, he began screaming and cussing. The receptionist seemed terrified of him. I never post reviews of places, but I felt like a had to do something about it.

Dennis does awesome work! They are the best in town!

Great service. They replaced my alternator and battery in a few hours without an appointment.

The first mechanic Ive ever been to that ended up being cheaper than his original quote

Quick, honest, reliable.

Good service and ok prices.

These guys are the best!!!

Great honest repair shop.

Great work.

Do not take your vehicle there

HIGHWAY ROBBERY!!! Rack & pinion needed replaced. They were going to charge me 1300 dollars to fix it. Called Fort Gibson Tire and Wheel they fixed it for 430 dollars. Dont use Fellers!!!!

Fellers team went above and beyond my expectations in their service and repairs!

Great, honest service.

Works with their customers

They fix the problems with auto

A mechanic I trust.