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Ferguson Subaru Parts Department
500 W Oakland Pl, Broken Arrow, OK 74012, United States
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Ferguson Subaru Parts Department
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Ca
Review №1

Ordered Subaru Oil from this website and the service was awesome and my shipment came pretty quickly. I suggest this to anyone who is looking for Subaru parts.

ry
Review №2

Very friendly! They will do everything they can to work around your schedule. And if the logistics allow it, they have no issues going out of theyre way to accommodate you. They really try to mitigate as much stress from the experience as they possibly can. Other places just do what they do and expect you to just deal with it. I even saw a Karen doing what a Karen does best, and still the employees where kind and as helpful as Karen would allow. Stupid Karen!!

De
Review №3

Went merely for an oil change -- complimentary since we bought our new vehicle there. The staff were very kind and cordial, and the waiting rooms are very pleasant, offering slightly more than average. Along with magazines and a big-screen TV, there are small tables and workstations. Provides comfortable atmosphere for the businessperson away from the office.

An
Review №4

Always great customer service. Fast service for oil changes. Mike always takes care of his people.

Mr
Review №5

I deliver parts here everyone is very friendly makes me feel right at home no attitudes when you come here i love delivering here.

Mi
Review №6

Zach and Shane are the best in town! My business will always be with Ferguson! Thanks fellas

ka
Review №7

After taking my Outback next door to the service department and getting an almost $5k estimate, I decided to do the job myself and save some money. Took about 9 days for them to get the part I ordered in stock (it was 4th of July weekend so that may have been the reason) but other than that, a very pleasant experience.

Jo
Review №8

I did not or could not find a designated handicap parking near the entrance. But staff are friendly and helpful. Thank you.

Do
Review №9

I am sooo glad this company sold me a jeep renegade. Made my very first payment this week

El
Review №10

Very friendly service people, very helpful. Waited tooooo long for my service.

Sw
Review №11

Always a very good experience with Ferguson Subaru. We bought our Subaru in December 2016 and visit this location for car maintenance and oil change. Appointments are recommended for oil change but if you just walk-in, they would still get your car ready within 2 hours depending upon the crowd. The staff is amazing and very helpful. Their waiting area has water and coffee, desks and TV and couch for customers. Subaru Love!

Te
Review №12

Very poorly ran operation in the Kia dealership and service department. If you have any other option to purchase a vehicle or have your car serviced do so. You will get no co-operation from the management.

Jo
Review №13

Ive been rebuilding and upgrading the engine on my 2010 STi Special Edition for the past several months and the parts dept. has been invaluable! Whenever I call in with a specific question about part compatibility they are always able to answer and have given me really good advice on even non-parts general engine build advice that always checks out on further research.

Ja
Review №14

Awesome experience!!! Trever and the rest of the team are absolutely the best Ive ever dealt with during a vehicle purchase. You guys rock!! Highly recommend you buy a vehicle here!!

Mi
Review №15

Service completed same day as appointment, reasonable pricing and excellent customer service

Ch
Review №16

Very efficient and helpful. Overall a good experience.

Te
Review №17

Fast and quality service, Chelsea made everything as smooth as possible!

Ph
Review №18

Bought my car here and love the warranty service provided. I really like the option for appointments.

Me
Review №19

Every single time I have got my oil changed here theres always something not done correct! They give you a discount for buying your car there and its not even worth it honestly. They either skip checking the air pressure in the tires or attempt to vaccum out the front floor boards and the dirt ends up in the seats. They still have yet to patch the slow leak tire Ive asked about every time. They just air it up and say its good to go. On the weekends the staff are usually short and rude with you. They were pretty adequate today and got the car out in a decent time. I recommend you do not waste your time here.

El
Review №20

Cant truly state how this was. I dropped husband off to get a loaner vehicle since one had become available. They must have had the paperwork ready cuz it was only a few minutes when they brought it out to him.

Vi
Review №21

Apologies... THIS REVIEW WAS INTENDED FOR HYDE AUTO SERVICE CENTERThe very best! Hyde Auto Service started many years ago when the father originally opened the business. It is now run by his son Mark. These are hardworking but good and honest people. I used to live across the street from this place and I never saw it when it was never busy. When I needed to use their services, I cannot express how grateful I was when I was worked into their very busy schedule. I know there was a great deal of time spent on this particular vehicle finding out everything that was wrong with it and how to fix it. In all honesty I was prepared for a really big bill and was completely surprised when I was billed what seemed like a very small amount to me. But everything was done thoroughly and time was taken to communicate to me what I needed to have the other party do. I hope Im always close enough to Hyde Auto Service Center if I ever need any auto repair or cares services.

ja
Review №22

After serving my car, the tech noticed one of my tires were about to split. I drove over an hour an a half to get there, I didnt have funds available at the time. They were kind enough to put a used tire on so I could make it back home; at no expense. Gotta love them and for that I am grateful !!

Br
Review №23

Drove to Tulsa which is 3 hours for me to look at a car. I had a deposit down and was told that everything was clean on the vehicle. I got in for my test drive and drove for about 5 min before it started smoking. There was an oil leak on the turbo. I left and didnt buy anything.

pe
Review №24

Great service personnel

Lo
Review №25

Love our new car we got in November 2019! The staff was so helpful. Only spent 2 hours at the dealership if that. We knew what we wanted and no upsale was tried. Was only showed the new Kia souls like we asked.

Do
Review №26

Well run knowledgeable people

Sk
Review №27

Good service. Friendly staff

Na
Review №28

My family recently purchased a 2020 Subaru Forester from Ferguson Subaru. Juvi was amazing! During a time that everyone seems to be stressed and panicked, Juvi ensured that our car buying experience was amazing!! Juvi made sure to show my family all the options that were available and made the process from beginning to end a breeze. Juvi even called up the second day checking on everything. If you want someone that really listens to your needs, really wants in a vehicle, give Juvi and the dealership a try. We love Subarus and will continue to bring our business here!

sc
Review №29

I received the window deflectors I ordered about two weeks back and theyre installed. I dont know why Im still getting alerts today saying just shipped and theyre on the way.

Fo
Review №30

Edit: The following good review was asked by the dealership and not my opinion. Trust me drive to OKC to buy a Subaru. These guys will screw you over and lie to you. One year later and I’ve had so many problems with them. So have my family who I originally recommended them. BUYER BEWARE

Br
Review №31

Ferguson Subaru got us into the perfect car today! This is the place to go!

Le
Review №32

Quick to unload

It
Review №33

Very good saleswoman...but horrible management. Needless to say didnt buy a car here but did find another dealership that took care of everything.

Al
Review №34

Always have had what I needed on hand when I stop by. The service is always fast.

Am
Review №35

Had to do a oil change. Longest Ive ever waited for oil change 2 1/2 hrs. But good service.

My
Review №36

They are always friendly and courteous wouldnt have my oil changed anywhere else

R
Review №37

Always friendly and get the job done.

De
Review №38

The staff were very informative and helped me get my car back on the road

Mi
Review №39

The biggest complaint I have about this place is the turnover in their staff. Just when you get use to one person the next time you go in for an oil change its someone different.

El
Review №40

Good communication and care.

Ro
Review №41

Fergusons in broken arrow Oklahoma has a top-notch from their service writers down to their technician these guys are always on their game I have never been there that I was not satisfied and the gentleman that I deal with the most Bobby Andrews that gentleman knows his stuff hes a one in my books

cl
Review №42

Rob Paine was a awesome salesperson!!?

Ch
Review №43

Service is great, an ETA for service would go a long ways.

Va
Review №44

Very awesome

Be
Review №45

Parts on time as advertised

Va
Review №46

They always do a great job for us.

Pe
Review №47

No comments

Ni
Review №48

Quick service and comfortable waiting area.

St
Review №49

Usually quick service and always professional

St
Review №50

Best best best

Mi
Review №51

Very friendly staff and fast service.

Mi
Review №52

Always happy to visit this dealership and great service

Je
Review №53

Very friendly people.

Ta
Review №54

Hoping to buy a new car!

Le
Review №55

Great customer service.

Sa
Review №56

Great service, great people!

Ja
Review №57

Very friendly and knowledgeable

Da
Review №58

Had us in and out for a warranty job on a Saturday!!!

au
Review №59

They didnt help me...

De
Review №60

Good service

T
Review №61

Nice people

Je
Review №62

Good.

ST
Review №63

Alright

Information
50 Photos
63 Comments
4.4 Rating
  • Address:500 W Oakland Pl, Broken Arrow, OK 74012, United States
  • Site:https://parts.fergusonsubaru.com/
  • Phone:+1 918-317-6297
Categories
  • Auto parts store
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–4PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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