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Brockton Cycle Center
2074 Main St, Brockton, MA 02301, United States
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Brockton Cycle Center
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Aa
Review №1

Scott is nice guy and an honest salesman, which is often hard to find. The guys in service are great, they got me in and out fast and solved my problem first time.I would highly recommend stopping by for a new to you motorcycle, some service work, or winter storage.

Na
Review №2

Very helpful and accommodating; bought my first bike here and they were super helpful. Made me feel welcome and safe.

Ke
Review №3

Love this Dealership, They gave me a chance with a good credit to buy my dream bike, Steve is dope !!

Br
Review №4

Steve and GM Scott were a big help in my process of purchasing the motorcycle I wanted. Jordan their technician did a great job getting my bike road ready for the summer and couldn’t be more happier. Definitely recommend this place.

Ch
Review №5

I went in to Brockton Cycle center looking for a Road Glide and possibly trade in my bike. I met with Jim and Scott ( the GM) great people really easy to deal with. They had me financed and out the door on my new bike in a little more than an hour.They made it seamless and any issues I had were very quickly dealt with. The tech Jordan is amazing. Great people great service.

Ke
Review №6

Went over to this place 2 weeks ago and bought an 09’ Honda shadow, Steve the salesman was super helpful and a cool dude. Picked up the bike this last week and it was cleaned up registered and ready to go. Thank you guys for your great service! Will most definitely come back sometime soon.

Ad
Review №7

Melinda, Steve and Scott were all awesome. Walked me through the process and worked with my bank and insurance to get all my papers in order. Absolutely love my new bike and had a great experience.

Ka
Review №8

I purchased a 2019 r6 from Scott in March of 2021. Waited months for it to be registered, which was promised when I purchased it, but that never happened. I sold the bike and asked Scott for a refund on the money that was charged to me for the registration, he said he could do better than that then never got back to me.The service was great while I was physically there and purchasing the bike, but any follow up falls very short with inconsistent sales reps.

Ke
Review №9

Bought a Harley Dyna in March of 2020, my first motorcycle. John has continually followed up with me to make sure everything is all good, and providing sound advice on modifications or adjustments. Even going as far as clutch and brake adjustments so the bike responds better than ever, and taking care of an electrical issue cause by a short. Thank You for making me feel at ease with my first motorcycle purchase!

Br
Review №10

Awesome business I definitely recommend them to anyone very good customer service honesty theyre in it to make their customers happy

Ch
Review №11

Steve helped me buy the bike of my dreams, great service through the whole process, gave me the best deal in town.A++++++++ highly recommended.

Ch
Review №12

Bought a 2014 Harley Sportster 1200 custom in September 2020. Bik was in great shape! Jim and Scott were very helpful along the way. Bike was delivered to my house with no issues. Only comment would be it took a while the day I went to pick up the bike, as they were short staffed.

Ed
Review №13

We had a bike that needed service that we had bought here, so we had it towed and they refused to hold it until they could service it. I told them it didn’t matter how long it took because we plan on selling the bike, we just wanted it serviced before hand. The girl I spoke to said they would not be able to take in any more bikes because they only had one technician and they were behind ! I explained that I did not need the bike we had no plans on using it we were going to just service it and then sell it, and it did not matter how long it took for them to service it . I asked to speak to the manager not only did he refuse to keep the bike, he was rude to myself & my friend that towed the bike. Very poor customer service!!! We brought it down the street to Bettencourt‘s they could not have been nicer!!!!

Re
Review №14

Couldn’t have had a better experience! If your looking for a quality motorcycle this is your spot.

Ma
Review №15

Great people, very knowledgeable and helpful. Currently enjoying my Sportster.

Jo
Review №16

Awesome. Getting ready for my 🏍 license.

SJ
Review №17

Waste of time. Came by to look at a bike that they said was for sale. When I got there they said it was sold. Then 5 minutes after I got there I found the bike and they said it wasnt for sale. Had to deal with a kid sales rep that didnt know what he was doing. Bad enough this kid is the one they trust to answer the phones. Heres a quick sales tip: dont hang up on people that want to buy your bikes.

Da
Review №18

Tried to call to get tuning info for my Aprilia.Main service knew nothing about the topic and the lead Aprilia tech had to Google everything while on the phone. Was told no Aprilia dealer can do tuning, yet seacoast has no problem doing so.Absolutely NO help and the tech hungup on me before I could plan any service anyway.Definitely not bothering with these guys again. Protect your investment and go to real professionals.

Le
Review №19

Scott was great. One stop dealership

To
Review №20

It appears that this establishment has a mechanical problem with most of their used motorcycles which are sold at this establishment. As my brother has purchased his bikes from here an one more than one occasion has had an issue with the motorcycle had several issues with each that he’s purchased here. These are the reasons behind the low rating. I would like to see this issue resolved and hopefully not continue happen in the future.

St
Review №21

Brockton Cycle Center has treated me great, ty to everyone!

Ga
Review №22

These guys are great! Best dealership around! They really work with you to get a bike that you want that is also in your price range. Would definitely recommend to any future motorcycle buyers!

An
Review №23

I just wanted to say I met a gentleman named Scott at brockton cycles, and believe me when i say he was more than helpful to me, even with poor credit I was able to purchase a beautiful motorcycle there, put it on layaway and make monthly payments, I dont know anyone else who has a program such as this place, a superb gentleman willing to help out in any way he can, if your like me and are interested in buying a bike Brockton Cycles is the place for you, just tell him Tony sent you,

Ja
Review №24

Just bought a helmet for my father for $149 and I was a little big for him came to the store to return it and they wouldn’t take it back, after 2 days of purchasing bs store!

Ke
Review №25

Customer service in this place is excellent. They have great deals and are willing to work with you to get you EVERYTHING you may ever need on a bike. Bought a bike not so long ago and got updates on every single thing before delivery. HIGHLY RECOMMENDED

jo
Review №26

Great customer service from Scott, i’m from NJ and was able to work out a great deal over the phone, fast service when I was at this dealer, was able to close the deal in less than 30 minutes, competitive prices !! Definitely recommend.

Ke
Review №27

Just walked in and was completely ignored. In fact one salesman looked right at me and then turned around and looked the other way and there were no other customers in the entire show room. there’s absolutely no customer service there.

ch
Review №28

Just had my bike in for service and the customer service was great. Bike is just like new, thank you for the great care.

Vi
Review №29

The workers know what their talking about as well as a very courteous staff

Jo
Review №30

Excellent customer service. Mindy helped me and was terrific. Very patient and very accommodating. Highly recommend!!!

30
Review №31

Great service. Will return!

ri
Review №32

Wonderful people to deal with. Alex and JJ were excellent and so respectful and kept a smile on my face. They are so easy to deal with and will make your motorcycle experience so smooth with no headaches. You should definitely save a hassle and come here for sure!!!

Kr
Review №33

Thank you for a smooth transaction I love my new honda rebel.Other places in the past have made me feel pressured and dumb.Im sure there are ladies out there that can relate.Not this place!!!I will be back😀

Ro
Review №34

Called ahead of time to make sure they had a better selection of helmets than last year, was told to come down there was plenty.They had about 6 different bell styles and a few ion?Drove 30 min to get here for 2 min of wasted time. Noone inside asked me if I needed help, the one person I spoke with basically blamed 508 for going to Plymouth, so I suppose thats where Ill be going next.Avoid this place.

Ja
Review №35

Recently purchased a used bike through them; worked with JJ, straight up, clean cut, enthusiastic, positive energy, no hassle.Important to recognize that when buying used bikes, especially sports bikes, they will come with some nicks and dings. Turns out the bike originally had some damage to a Side fairing that was not repaired properly; I hadn’t noticed when originally checking it out and came across it when really going over the bike back at home; and to be truthful I truly don’t think they as the dealer knew of it either. And that damage is no reflection to their business or my trust in them as a dealer to sell an honest product. They are making a living too and will be sure to get you on a gorgeous bike at a fair and honest price. Don’t hesitate on working with them!!They are my dealer of choice bar none and that’s with many purchases under my belt and my FIRST with Brockton Cycle Center. I’ll be back for sure. 10/10

Da
Review №36

This is a great place to buy any form of bike and the staff is super helpful. I recommend them anytime 👍

ga
Review №37

Best motorcycle place ive ever came to in my life!!! John was amazing and made my experience so nice and smooth!! I will definitely come back here and bring many of my friends!!!! My suzuki is running great with no problems at all, will definitely come back!!

Ir
Review №38

No acknowledgement when walking in,no parts,no oil. They dont know if they want to sell you a car,truck,or bike. Not for me. Miss 508 cycle.

Ja
Review №39

Easy way to buy a motorcycle. Great customer service, very helpful and informative.

Fr
Review №40

I bought my Harley Davidson road glide from brockton Cycle Center. Alex and J.J were extermely helpful. They walked my through the process, It was stress-free and gave me the best deal ever. I highly recommend this place if you looking for the best deal on the market and great customer service. Thank you guys.

Ja
Review №41

JJ and Alex over there at Brockton Cycle Center are GREAT to deal with-not pushy, friendly and very knowledgable and fair. I highly reccomend this place for ALL your motor-bike/ e-bike and even car needs all at 1 spot...and wow, inventory difference from when they opened to now-wow! All I gotta say is go check out these neighborhood-next door type guys and let them show you a great deal or any knowledge you have been looking for! Highly recommended!

Le
Review №42

Great people . Always straight forward .A great experience and satisfied with a price

Dj
Review №43

I inquired about a Fz BCC had for sale and JJ was very quick to answer my questions . When I arrived at Brockton cycle center JJ already had the bike pulled out and ready for me to look at . He was very professional and very transparent throughout the entire transaction. This bike shop really cares about making their customers feel like they are the only ones in the shop and they really appreciate your business. Great customer service by JJ ! Anyone looking to purchase a bike this year for the season needs to see him at BCC ASAP . What usually is a horrible haggle game was a very pleasant experience and cannot recommend this place enough . Great pricing and wonderful staff . Nuff said

Jo
Review №44

Nothing but great service when I bought my bike with zero hassle. A very friendly group of bike enthusiasts. Will definitely recommend to friends and family.

An
Review №45

Went there to pick up a used atv and it was falsely advertised and not even running

Ga
Review №46

I have used them for a 94 vmax and a 05 YZF600 for parts. Parts usually arrive in a week. Twice they have messed up the parts, once I called and for no charge (as it should have been) I got the correct ones a week later.Customer service is not necessarily the friendliest, but they are still very helpful. Would definitely recommend. They allow you to pick up in store or ship to your house.

Je
Review №47

No go

Ma
Review №48

The staff were great. Helpful without overselling. They listened, and we talked like people, and figured out what I needed to solve the issues I was having. They were, above all, nice and welcoming. And prices are good! Even on new bikes! Totally reasonable. Will be back, probably a whole bunch. (I talked to Scott mostly while I was there)

Information
100 Photos
48 Comments
4.5 Rating
  • Address:2074 Main St, Brockton, MA 02301, United States
  • Site:http://bcyclecenter.com/
  • Phone:+1 774-223-7213
Categories
  • Motorcycle dealer
  • Bicycle Shop
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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