It was the best experience for me in 40 years of servicing an automobile. Gabriel was honest and answered questions in detail so that I could understand the performance of the vehicle. Upon checking all my oil levels and topping as require and checking the alignment. He did not charge me a penny. I am forever grateful that we still have honest people like the crew at Christian Brothers Automotive. I pray that the good LORD WILL CONTINUE TO BLESS YOU AND YOUR BUSINESS.
The staff has always been very nice, and very easy to work with. I have been to Christian Brother Automotive now a hand full of times for oil changes and eventually a full brakes replacement. Unfortunately, after my brakes were redone there was still a squeaking noise that was coming about a month or so after they had been replaced. Not pleased about this, I called them, told them what was going on, and they immediately scheduled time for me to come in. Now as we all know, when we go to a mechanic for a problem we are having with our cars, it never seems to replicate itself while we are actually at the mechanic! They asked me to bring it back at my convenience when the brakes were squeaking. I eventually did, and we figured out quickly where the noise was coming from. Then without having to even ask, I was told “don’t worry, we will take care of this, and thank you for letting us know you had an issue”. I was so pleased that I didn’t have to ask what was next, and better yet, I didn’t have to haggle over anything! I scheduled an appointment, again for my convenience. A few days later I brought my car in. I noticed they were pretty busy, but I asked if they could also squeeze in an oil change while my car was already at there. They of course took care of me and my car, and I was able to pick it up later that day. Again, I know they were backed up a lot that day with other cars and appointments, but they took care of me (and my car). I left feeling pleased with the feeling that they did ultimately care about me and my car. That feeling is why will continue to be a long term customer of theirs! Thank you Gabriel and to all the employees at Christian Brothers Automotive in Broadview Heights, OH!!!
My car was leaking power steering fluid from hoses. They fixed me up & I am happy. We have used them 5 or 6 times so far, and we are always satisfied. They are very knowledgeable, friendly, & trustworthy. And offer excellent service at a good price. We highly recommend them!
I threw a serpentine belt about 2 miles away. They took me in immediately and got me back on the road! Highly recommended for any service work.
Very nice and clean place that offers courteous and professional service. Highly recommend this place.
Christian Brothers gave me great service. They very well could have easily told me that my car issues were much more involved and expensive like other places have done in the past. They however were honest and gave me options that saved me a lot of money. Thanks and you now have a new customer for life!
The best thing about my experience was that Jesus led me there. The service was as if a friend was looking out for me. I was offered a complimentary shuttle service and my heart was filled with joy and peace to see the grace of God in the people who he placed in my life that day. What a blessing. Thanks be to God.
Great people, Great service, Great relief. Its always a pleasure working with the staff at Christian Brothers in Broadview Heights, truly outstanding people who go out of their way to make sure youre getting your moneys worth and not paying a penny more than you should. Matt and Gabriel were beyond helpful and informative in todays service, and I couldnt be more pleased with my experience, visit after visit. This shop is exactly how you want your service experience to go, highly recommend!!!
From out of town and needed two wheels bolts and lug nuts replaced… they were friendly, prompt and helpful but their labor rate is way too much! If I had more time I would have called around for a much better rate since the whole repair took less than an hour!
Pleasant counter staff.Very nice wait room and clean.Work done has always been very satisfactory and quick.
Called a left a message on a Friday for an appointment, they didn’t answer. Chose the online appointment option in the hopes that I would be able to secure a spot. Instead it just left a request but no actual appointment booked. Waited for them to call back. No one called all day Monday. Then I received an appointment booked note on Monday at 7 pm for the next morning at 8 am. They never checked if that worked for me. They should have called. I did not take my car there.
The people here go above and beyond. Exceptional value, Very reasonable price!The people are very friendly and helpful. Very clean waiting area and the shop was also very clean and organized. I told them I would recommend them to my daughter and anyone else I know in the area. I will be back!
Fantastic customer service. Very responsive. The work needed was beyond their scope, but their honesty and willingness to determine my needs went above my expectations. I highly recommend.
Excellent experience. Quick, professional, ultra helpful staff. Would recommend.
We’ve used this business three times now. The first two resulted in the car not being fixed and us returning to the shop. The third visit was a routine oil change, and they did not top off any of our fluids. Very disappointing. They did not offer to do it at a later time either. We are willing to pay a good price for good service- guess we will be looking for a new shop!!
Just the best. These folks are consistently courteous, professional, timely, patient. And that shuttle service is a lifesaver. Thanks for a great repair service, once again.
They are very personable, treat you well, and are very reasonably priced.I highly recommend them for all your vehicle needs.
Successfully replaced power steering fluid lines and sensor on 16 year old car. Fittings were rusty, but they waited overnight for penetrating oil to work its magic and didn’t strip the threads.
I was really impressed with everything about this place. The customer service was top notch, the pricing was very reasonable, the workmanship was better than a dealer, plus they have a courtesy shuttle that dropped me off, and picked me up at my office when my car was ready.I will definitely be a returning customer.
The guys at CBA were great. I was at Giant Eagle off 82 &77 and came out to a dead battery. I called my insurance co because I pay extra for towing and they told me it would be 2 hours because it was PM rush hour. I ordered the tow but walked across the street to CBA and they quickly helped me out with a jump charge and then tested my battery to find it needed to be replaced. They had the correct battery in stock and I was on my way in about 30 minutes. I called and canxelled the tow and they werent even on the way.I would highly recommend CBA for any automotive work you need. I plan to use them going forward.Bill CurleyBrecksville Resident
Turnaround time was very fast and I loved how friendly and professional everyone was. They communicated well about my car’s issues. I will definitely be back.
I called for a spur-of-the-moment oil change, and because I had some other concerns. Matt got me in within the hour, went above and beyond to explain everything concerning some additional repairs Ill need, and showed incredible kindness and compassion towards me even though I was a first time customer. Id highly recommend them to any and all!
Matt at Christian Brothers was friendly and easy to work with. They were timely with my service and explained all my option for repairs. I would highly recommend their services.
Wanted to charge me over a grand for a simple part replacement that needed done for my window control on my door. I did it myself for $35. much less than what they charged me for just the diagnostic! 125! what a ripoff. they also told me that my window motor was bad as well and that that needed replaced which was just not true.
Made appointment to replace motor for washer fluid not only was the price quoted $150 more than a second quote I got. I was charge $56 for them to look and tell me what I knew was wrong with it. I was not told there was a charge to to just determine the issue (which I already knew) when I made the appointment on the phone but when I dropped it off no one told me either. So I got stuck paying $56 to know what I already knew. I would suggest shopping around there are places that dont charge to determine issues and prices can be much more reasonable else where.
So before I took my van to Christian brothers I called them and asked if they are knowledgeable on sprinter vans. I wanted to verify so I don’t waste my time or theirs. That being said, here’s my experience with them. I towed my van to them and told them everything that had happened with the van. I told them about the fuel leak from a line, I said they could replace that first and then diagnose the issue. They charged me a $100 diagnosis fee just to tell me my fuel line was leaking. They then claimed “we will replace the fuel line and the van should be able to start”. I needed the line replaced anyways so it’s all good at this point. They got the part after a few days and replaced it and to their surprise it still wouldn’t start. So 2 days goes by and they got nothing for me. I stop into the shop and show them a video of my high pressure fuel pump moving a bit while cranking and further explained the issue I was having to maybe give them ideas where to look. So the next day the mechanic says we need to replace the high pressure pump for $2500 because the gear is chewed up badly and causing a no start. I tell them no, you can just replace the gear at the end of it and save me some money. Why replace the whole pump when even Mercedes told me the gear is what needs replaced? (Yes I called them to verify cause that’s $2500). (You guys are certified in sprinters huh?) So at this point I’m done with this shop because they clearly have no clue about these sprinter vans. They quote me $750 to replace the gear and the broken bolts. I asked him “has the mechanic checked the gear and can you guarantee this is the fix” he says “the mechanic looked at it and the gear is chewed up so this should fix the issue”. So I think about it and finally decline because again... if they were certified to work on these vans like they promised, they’d know that if that gear is chewed up, 99% of the time the other gear inside the head is also chewed and that’d be a several thousand dollar job which is not worth it on this particular van. So I pay them the $600 for the fuel line and the $100 diagnostic fee and I get it towed back home. I then proceed to find that my driver side interior was never put back together like I brought it to them (pictures attached, they needed access to the battery). I then take my high pressure fuel pump out to verify the “chewed up gear”. Guess what?? THE GEAR IS 100% PERFECT AND THEY WERE JUST THROWING PARTS AT IT ON A GUESS USING MY MONEY!!!! Never again will I go here or recommend anyone. This place is overpriced and a scam that’ll happily take your money even when they lied about everything from the beginning and lied about Checking my high pressure pump that they wanted to charge me $2500 initially. Look at the pictures and everything. Such a shame and I wish I could get all my money back besides maybe the fuel line part price $100-$200. Seriously before one of your reps even thinks about replying to this review with their little “omg I’m so sorry what can we do to make it right?” Listen this is real life and real money, wanna make it right? Refund me all my money. That will make it right because you guys did nothing but screw me around and waste my time and my money, didn’t even put my van back together how I brought it in.
Was a great experience, Jared did a great job keeping me informed and the price was fair
I went there on June 15 to fix some problems with my Honda Odyssey. Within SECONDS, everything was fixed at no charge..... To support local business, I have made them my favorite auto mechanics. They are amazing!!!!
If you are looking for an extremely professional and affordable automotive service center look no further. Very efficient, polite and unparalleled service. Highly recommend them.
I stopped in to this Shop randomly in the middle of the work day around 1pm because I had some noise coming from my one of my tires and a guy named Anthony helped me within a few minutes of being in the lobby and then he immediately asked for my keys so that he could bring my car into one of the garages to professionally diagnose the problem for me. It turns out that ABC Motor Service in Akron Ohio rotated my tires the day before and THEY DIDNT TIGHTEN MY LUGS NUTS on one of my four wheels. I could loosen 3 of the lug nuts with just my fingers.With my car up on the lift Anthony inspected just about everything he physically and visually could for me and when he turned my vehicle back over to me he gave me the confidence of knowing that the lugnuts were the only real issue with my vehicle. He didnt ask for any money for his time and he didnt try to sell me on any parts that I didnt need and he even discussed what things I should keep an eye on for the future. Great service from the guys here and I left the shop feeling better about my vehicle than when I went in. Couldnt ask for anything more than that from an auto shop. Thank you for making my day easier!
I really recommend Christian Brothers automotive to all of my friends and family. I go there trusting that I will not be ripped off, and that all repairs will be professionally done. I have always been treated with respect at both the Avon and Broadview Heights locations. I went to the Avon location for about 3 years before moving with my wife. Now that the Broadview Heights location is closer to us, I will definitely be using them more often. I havent been ripped off by a dealership in years, and plan to keep it that way. Go to Christian Brothers Automotive.
To Matt, Charles, The entire staff and the owners of Christian Brothers. I owe you wonderful people for all the hard work and compassion you have for our community.My wife and I have been caregivers for over 40 years. Our car is 14 years old and we simply cant afford a new car. Christian Brothers has repaired our vehicle twice and that has allowed us to continue to get our loved ones to the medical centers that keep them alive.Christian Brothers is more than a name, its a way of life. They help people like us and we cant Thank You enough.Take Care,Stay Safe,Peace and Blessings to all 🙏L.Allen
I used Christian Brothers for the first time after reading many positive reviews. My experience?Easy to book apptReminder of apptExtremely welcoming when I arrivedI felt strongly they were invested in making an honest assessment of what asked them to look atThey completely understood my car,(a BMW). I was concerned about having it serviced outside of the dealership, but had lost faith in the dealership.They called within an hour to let me know their thoughts, explaining “must do” “should do” Could do” prioritiesI made a choice and the work was superb.Now Here’s the best part…That night I told my 91 year old father in law about the great experiences had. He smiled and then told me a story….“I’m glad you went there”, he said. “I never told you this, but one night i went to the gas station next store to them to air up my tires. While I was doing this, I realized I had a true flat tire, and couldn’t drive away. I went to Christian brothers to ask for help. Two of the team members came out to help, and fixed the issue for me on the spot. I was so happy, and when I asked them the price they were quick to tell me it was free. They told me that it was a simple fix, and I was clearly in need. They did not charge me, and I was able to drive home with a safe car”.My father-in-law is the second most important person I my life right now, and his age makes him a mark for anyone who wants to take advantage of someone.Little did I know when I was relating a great customer service experience, that they had treated him even better weeks earlier!Thank you Christian Brothers… you have a customer for life!
There are a lot of things I liked: - I was able to drop off my car without a previous appointment - I was called in a reasonable timeframe with a clear estimate - Work was completed as promised - The itemized invoice helped me to review the work that was completed.
I recently took my car to CBA for an oil change and I was very pleased with the service. They are very helpful and friendly in person and on the phone. I was sent a text confirmation after scheduling the appointment and a service summary after the work was done. Their shuttle service is also very convenient. I will definitely be using them again.
Took my 2017 WRX in for an alignment due to it pulling to the left on the highway after I replaced the struts. To counter the car pulling from the left, the steering wheel would have to be turned slightly to the right when going straight. Alignment should fix all of this.I requested the mechanics take my car on the highway to feel what was happening in the car to simplify the job. Christian Brothers completed the job and when asked if they took it on the highway, they said they didnt. Regardless, I tested it out myself and there was absolutely no improvement. Car still pulled to the left and the steering wheel was still off center. Called them up to ask what I should do and they asked me to bring it in again, so I did. They re-aligned it, showed me that their previous alignment wasnt done correctly and that they had fixed the pulling issue during this second alignment. They hadnt, the car was still pulling. After speaking with again, they said I could bring my car back in for a third time and they would take it on the highway to better understand the issue. Why wouldnt this happen the first time?! At this point I am very frustrated and disappointed with their work so I decide to just take my car to the Subaru dealership. The dealership gives me an alignment and the car no longer pulls on the highway and the steering wheel is straight... go figure...So in summary, if you want an alignment done, I wouldnt suggest going to christian brothers unless you feel like taking your car in at least 3 times to get it done right. Honestly 3 times may not be enough though! Hopefully me losing money there saves you from losing yours there too!
Went above and beyond to fix my car when it broke down on 77. Needed a new engine due to someone else’s faulty oil change. Charles is extremely helpful and pleasant. They even brought my car back to me. Highly recommend!!
MATT, MIKE WHO WORKED ON MY CAR ARE VERY KNOWLEDGEABLE AND HELPED TO FIX PURGE VALVES SO I COULD PASS MY ECHECK. MIKE INFORMED ME I WILL PROBABLY NEED A NEW COMPUTER FOR MY 21 YEAR OLD FORD TAURUS. HE TOLD ME WHAT TO DO ABOUT THIS. MATT PAID FOR ANY FURTHER PARTS THAT WERE NEEDED ON MY VEHICLE, NO COST TO ME. TRULY A CHRISTIAN COMPANY AND EMPLOYEES. OH, AND RICKY SHUTTLED ME BACK AND FORTH TO MY HOUSE WHILE THEY WORKED ON MY CAR. SAVING ME TIME AND HASSLE OF JUST SITTING AND WAITING. RICKY VERY POLITE AND CAUTIOUS DRIVER TO AND FROM. THANK YOU ALL FOR BEING AN EXCELLENT COMPANY PROVIDING TLC WHEN DEALING WITH AUTOMOTIVE REPAIRS AND PROBLEMS. THANK YOU.SINCERELY, MARGARET FROLO
Super honest, polite, and reasonably priced. 👍🏻👍🏻👍🏻
Satisfied with work done by Christian Brothers Automotive, also got 3 years warranty on their work.
What is going to make me a return client for this company is that they made it evident that they didnt want me for a quick one time transaction. They took the time to help identify what the issue was and rather than just come out with the work order, they discussed what my options were and how I could probably get the work done at the dealer under my warranty. I am glad that I went to them and will be back moving forward
Christian Brothers Automotive operates a very professional business. I needed to get my tire plugged because of a nail. I took it there and within 15 minutes my tire was fixed and I was on my way. I was in a pinch to get it done quick and they came through. I will continue to use their services in the future. Thanks guys!
Came in for oil change and brake inspection. Out in less that an hour. Clean, courteous, . Trustworthy.
Matt and the team at Christian Brothers are fantastic! I highly recommend them if you need work performed on your vehicles. Ive been a very happy customer for a couple of years, and recently had front struts replaced (and other suspension work completed) on my Toyota. It now rides like new. They are a very knowledgeable, professional, friendly, and most of all, honest group of people. Matt also took the time to calmly explain (with detailed reports) the issues my vehicle had, so I was never left feeling confused and stressed-out about repairs needed. CB has a great business model. I wish more businesses operated as ethically as they do. Im very grateful theyre a part of our community. Keep up the great work and thank you for all that you do!
My first time at your shop and I was impressed. The shuttle service was a handy perk and every employee I met had great customer service. I have already recommended you to several of my friends. I will definitely be a return customer.
I took my car there and they lied about the work they did took to two other auto shops and they both said parts were never replace.Pkease i beg you find any other place to take your car.They hide behind the Title Christian but dont be deceived im 55 abd never have been si cheated and deceived before.Hope this review saves you from beign fooled and a ton of money i lost over 2500.00 and more than that faith in mechanics get two estimates and maje sure its not from them
The service on my car was completed as requested, on time, at a resonable cost, by a group of very professional and friendly staff.I would highly recommend this organization .to
Great team, quality and price. In the past I have taken my car to the dealership for repairs. Christian Brothers Automotive Broadview Heights has cleaned up their mess multiple times, at a better price, with a longer guarantee. I now go straight to them with any issues.
Top notch service. Courteous, knowledgeable, trustworthy.
We have used CBA for nearly 20 years across 4 states. Love the professionalism and care they give to each customer. Their free check this time saved us thousands of dollars in repair and they caught a potentially dangerous or even life threatening situation before it happened.
I get very nervous to get my car worked on because I am very uninformed on automotive work. I really enjoy CBA because they are so friendly and I don’t feel pressured or confused.
Spent all day at Christian Brothers yesterday and it was well worth it!! Mike did an amazing job on my vehicle. He is professional and truly does care. I recommend bringing your vehicle here, you will NOT be disappointed!Thank you for taking the time to make sure my children and I would be safe!
Great work, competitive price and super nice people.My new repair shop
500 to replace spark plugs, next day car died cause the problem was a bad battery. RIPPED OFF
Very clean and friendly. Preformed repair quick and thoroughly. Highly recommend
This is my first experience with Christen Brothers and I am well pleased with their facility, customer service, work, and cleanliness of the work bays. I had several issues with my 2017 Equinox and all were corrected and now its ready for our next trip. Thank-you!
They replaced a thermostat and thermostat housing and radiator flush had me in and out within two hours
The staff was friendly & accommodating. They dropped my daughter’s car off because she had no ride to get it. They have a good communication system through text with their customers as well. We were well-informed before proceeding with any service.
The staff at Christian Brothers is awesome! They went above and beyond my expectations. We did have major implications to get my vehicle repaired due to unforeseen ceased parts that made the job way bigger and expensive than originally quoted. However, Matt Rentas made the proper adjustments for us to make sure we had a vehicle for a vacation that we had planned during the time my vehicle was stuck at their shop. They gave me a loaner twice to accommodate. I would only expect that type of service from a dealer, however they did that for us. I have brought to them my wife’s vehicle for repairs too. Couldn’t be happier that we found a honest, reliable, and well priced mechanic shop. No need to look elsewhere for a good shop that can be trusted.
Matt was great to work with. They were polite, on-time, and very upfront. Its rare to find an auto shop that is so easy to work with and transparent about your vehicle. They definitely got a new customer from me!
The staff is always very nice, personable, and professional!! They have great service!! I love the fact they are able to shuttle you to where you need to go (within a reasonable distance of course). They take great care of your car quickly and at a great price. I highly recommend Christian Brothers!!
I broke down on the Ohio Turnpike a long way from home. I goggled repair shops and lucky for me Christian Brothers came up. I called them and they were at the ready to help. Once my car was towed to there shop it was less than 2 hours they had me back on the road. I drive a lot so I need auto repairs more than most. I can tell you that locally it would have taken a shop two days to get the part and do the repair. Hats off to this friendly well run repair shop. My 18 year old son thanks you for getting me home for his birthday. Wishing you guys much success. Oh by the way one of the cleanest repair shops I’ve ever been too!!!
The service was perfect. I am very impressed by honesty and helpfulness of this shop. However, I noticed one issue with my car after I picked it up for my road trip (which was the sole reason I brought it there). The cruise control does not turn on anymore and the ABS/Esc Off sign turns on intermittently. This caused so much anxiety while I was not able to use my cruise control which is the main feature I use in my road trips. I look forward for it to be fixed.
Matt, Charles, and the whole team are fantastic! They made a stressful situation a very easy process for me. I would highly recommend them to my family and friends and will be coming back in the future for them to service my car!
Friendly staff and really fast service!! I run a hotshot business and haul freight over the road all over the country and I don’t always have a choice where I get my repairs done. But when I came across this shop because of where I was parked, they helped me with my tire repair and were incredibly generous! Thanks again guys! Very happy customer!!
Efficient service and uncanny honesty. After another mechanic explained my oil plug was stripped the only option was to get the oil pan replaced for a hefty cost. I went to Christian Brothers for a second opinion. Charles kept me updated constantly as I waited for the verdict. He took the time to investigate why it would cost so much. He even led me to the bay to show me the oil plug and its condition. Finally after I was so satisfied that a new oil pan was necessary he agreed to do the work the next. Here is the best part. I received a phone call after dropping my car off at the shop. The mechanics found a way to tap out the plug saving me hundreds of dollars by not having to get a new pan. They completed the work in amazing time and saved me a lot of money. I will be recommending them to any one who needs a car repair.
Very clean and professional. Courteous. Helping to keep our far running. Thanks all
I take my car here all the time. I will still take my car here but was annoyed the last time I took my car here. I took my car in to get my brakes fixed. My wheel was shaking when I hit my break. I told them that. Hours later I get a call saying its not my breaks. So I said oh are you sure? They said yes. So took my car home for the weekend. Brought it back up on monday to see what was wrong with it. Longer story short IT WAS THE BREAKS. I was told that last time he did not take it for a ride to see. I like them I really do Im just annoyed with this one time. All other times its been great.
The people here are very nice, and will help you out when youre in a pinch. They also have fair prices. If you need to drop off your car, and dont have a ride back, they will drive you back for free.
Very nice, prompt, and professional!
Needed quick repair of my exhaust on my F-250 Super Duty Pickup. Matt provides a quote within 15 minutes and scheduled the repair for the next business day. Repairs were done on time and on budget without anything but kind, professional and courteous service. I will bring all of our vehicles here from now on!
This review is long overdue. My wifes car broke down back in November, in which one thing led to a domino effect of other problems. The staff and team at Christian Brothers were helpful, polite, and went beyond out of their way to get her car repaired in a timely manner so we didnt have to resort to a rental car for her in order for her to do her job. I cannot thank you all enough for the level of professionalism and compassion you showed during that time for us. I cannot recommend this location enough. Thank you for all that you did for us.
Had a few issues with a classic car . Was very pleased with everyone there . Car runs great . Big thanks . I will def be back . I plan on having them repair my other vehicle in the near future ..
First impressions are important, and boy did they nail it! Clean, professional, transparent, trustworthy. I wish I started coming to these guys sooner! Having pictures on the record and an easy to navigate report of what needed urgent repair is a big bonus. Just one visit and I know my car better than ever before. Plus, the shuttle service was a blessing since I had to return to work before the repairs were finished. 10/10 would recommend, 10/10 will be scheduling my next appointment here!
Brought my car in. They did an amazing job. Their system is awesome. No doubt about what they are doing. They were friendly, courteous and timely. Will be going back, without a doubt.
I have had several visits for maintenance to my vehicle to the Broadview Hts location and every trip has been a great experience. I wouldnt go anywhere else for my car maintenance and repairs. Staff is over the top friendly and courteous at all times. Love this place and the staff.
My van broke down while I was driving cross-country. I found these guys online and saw they had great reviews. I wasnt disappointed. They were able to quickly diagnose and repair the engine so I was on my way before noon. They were very professional, and good at communicating the issue to me. I felt like they were honest and reliable. Highly recommend.
Their staff is very professional and perform excellent service. My car needed a new battery, but it was stored for the winter. They came to the storage location, jump started my car then took it to their shop to install new battery. I would HIGHLY recommend then to anyone.
I had my vehicle towed there by AAA because starter went out. This was my first time dealing with CBA and I must say it was a pleasant experience. Staff member Matt was professional and pleasant to deal with and prices were very reasonable. Will return for service when needed. 👍🏼👍🏼👍🏼👍🏼👍🏼
Very professional great service
The help and courtesy extended to me (and my 2 younger children) during a last minute unexpected flat tire situation was remarkable. I truly appreciate the support that was given. Most others would easily have used the situation to their advantage. Thanks so very much for living up to your name!
Excellent service, professional, courteous. Called me to get information on my vehicle so they could make sure the parts were in stock. Reasonable wait with a kind offer for coffee. Coffee was good too!
I have had nothing but good experiences at Christian Brothers. They provide fair and honest work, and don’t gouge you with prices. The staff has always been so pleasant to work with as well. They’ve always been happy to help in a pinch, from filling up my tires when the GetGo was either broken or had a long line on my way to work, to very nicely replacing a headlight that was out that they noticed while filling up said tires for no cost. I will always happily give them my business, and highly recommend them.
I had gotten a flat tire earlier that morning. I needed my new tire put on, so I just randomly googled car repair near me. Christian Bros were super close to my work, and they got me in right before they closed at 6! They were all so nice, and I’m so thankful they got me back on the road!
My husband and I are from out of town and our windshield wiper broke. We went in and asked if they sold wipers and they gave us one for free! They were very friendly and kind!
Over 1,200 to fix a squeak in my drivers side back end.... not fixed! Now they want $500+ to fix again? The mechanic made a mistake! Not happy at all.... I feel had! Not very Christian.I spent allot of money to have my car fixed... it is not fixed :(
As always great service and a friendly environment! Everyone always goes above and beyond my expectations.
My truck starting acting funny on the way home from work one day, so I was in a pretty sour mood already. Being new to the area, I did not have a mechanic I knew or trusted yet. A quick search told me Christian Brothers were in my area and highly rated, so I gave them a call. Right off the bat, they were helpful, friendly and positive, which definitely helped change my own outlook on the whole situation. They shuttled me home and had an Uber pick me up the next day to get the truck, they had a detailed report sent by text with the option to approve or decline service, and just overall made the experience pleasant. Obviously no one wants to pay for costly repair service, but if you have to, I would rather give them my business and get a friendly face and welcoming environment. I will continue to use their services if needed. I interacted with Matt and Mike in the office or the shuttle ride, and Steve did great work on the truck; feels like nothing was ever wrong with it!
CBA always tries to save me money, never upsells. Its a great feeling to find a mechanic you can trust! I will continue to use CBA for all of my automotive needs. In fact, I live in Pittsburgh and drive 120 miles for service in Broadview Hts., OH! Ill never go anywhere else.
I thought they did an excellent job. They were very thorough on their analysis and sent a detailed report with very clear photos of all of the problem areas. There prices were very good and they were very helpful on the phone when I called with questions. I would highly recommend them to anyone.
What an absolute great group of guys! I live all the way by Cincinnati Ohio and was having issues starting my car. I stopped in to see these guys and I am so glad I did!! They closed at 6pm which I didnt know until I got there at 5:30 and they were still very friendly and helpful! Instead of telling me to set up an appointment they checked my battery out for me and even went ahead and replaced it for me. It is not everyday that you run into people that are really trying to help you out, but if these guys are going to be this helpful to a complete stranger, I can only imagine how great they would be if I were a regular customer!! If you live in this area I would STRONGLY recommend this automotive shop on just customer service and ethics alone. I really appreciate you guys helping me out today! You were a huge blessing!!
Hands down best quality and attention to detail Ive ever had the pleasure of doing business with. Good people and happy to answer any question you have. Good people and super friendly. Thanks again fellas.
Had no idea this gem was ridge in the neighborhood. After buying an older cash car I knew I needed a great place to take it to and after reading the reviews, I knew it had to be here. They didnt disappoint! The staff and service were both amazing and Ill be taking my car here for all its servicing needs.
Christian Brothers Automotive did a great job addressing a bearing and brake problem on my Lexus RX350. The location was convenient. After dropping off my car, they provided a free ride back to my office and soon after called with a diagnosis and price. The work was done to a high standard at a fair price. And, the service was exceptional. Highly recommended.
Each and every time, I take my vehicle into Christian Brothers, for service. I am given an accurate inspection and estimate. I have not ever been overcharged. They definitely can be trusted. They are a reliable auto service run by moralistic, Christian men.
What an amazing experience. Such friendly, professionals. Politely drove me back to work. Always go above and beyond to help. Recommend to anyone whom wants an honest and above average experience. They dont pressure you to do things you dont need and are upfront and honest with your quote and allow you to choose the best course of action. On the spot service twice now. Couldnt ask for anything better than that
Great auto garage! I’ve taken our cars there a few times now and I’m always happy with the quality of service. They have a shuttle to drive you home or pick you up if needed. The lobby has comfortable couches, snacks, and drinks if you choose to wait. The whole place is extremely clean and well cared for. The staff is very knowledgeable and friendly. I’m glad this new business has come to Broadview Heights! It’s a welcome addition to the community!
We keep using Christian Brothers because they do really good work. They are honest and they stand behind their work. I dont shop around for repairs, I rest easy and just take my car to them for service. They do a better job for me than the dealer.We dropped our car off — they gave us a ride to/from our home — they checked our records, checked the car and figured out what needed done. They keep on top of things, do good work and so we have no worries. Nice!
I have been to different places to have my car serviced and none of them have been like CB. I am so grateful for the ride home and the ride to get my baby after if was finished. They allowed me to be home to take care of things after a long day at work. They were so kind and upfront with everything. They sent me details on everything they were doing. It gave me peace to know my baby was in good hands. I will by far be coming back when ever I have a problem. Thank you all so much!
Good quality work for a fair price. Not cheap, but fair. Focus on high-end services - shuttle service will take you home or back to work if you have to leave your vehicle. Trustworthy.