I recently purchased my third Subaru from Wallace Subaru of Bristol. The same salesman I had for my first two cars retired. I received a phone call this past June from salesman Kaleb Cretsinger inquiring about possibly making a new vehicle purchase. I agreed to meet with him. My current vehicle was leased and due to expire in December of this year. Upon arriving and meeting with Kaleb, I expressed my desires on payment amount, etc. Kaleb then proceeded to do everything he could to meet my expectations and he did! I was blessed to be able make another purchase of a beautiful white 2021 Legacy. Once my purchase was made, Kaleb thoroughly explained everything to me about my new car and set everything up for me. He told me if I had any problems or questions to call him and he would help me in any way he could. From start to finish, I found this young man to be very professional and sincere. He was extremely knowledgeable of the vehicle he was selling me and was very patient with my numerous questions (I am not very tech savvy). As for Wallace Subaru, I have been pleased with all 3 of my purchases and would highly recommend them. With all of my cars, I have returned there for all my service needs which were completed in a timely manner and serviced well. Thank you again Kaleb for making my most recent vehicle purchase a pleasant and easy one!!

None of the online prices are correct. They are adding 5000.00 to the online prices due to the supply chain hardship going on right now quoted directly from Brent Morris Internet Sales consultant.False Advertising and Misleading consumers.

I brought my mother over to Wallace Subaru of Bristol on Saturday to look at a Subaru Ascent. Bobby Campbell came out to greet us. He is a very nice person and showed us a couple Ascents. He helped us learn about all the features and got us a great deal on it. Buying the car at Wallace was the easiest car buying experience I have ever had and highly recommend everyone to give them a try on their next car.

I went to Wallace Subaru at Bristol Memorial Day to look for car. I met a Salesman named Tony, I told him what I could afford and the payment I needed and he went beyond my expectations to get me a car. I left with a brand new 2021 Volkswagen Jetta and I love it. No hassle straight up. Tony is the person to see if you want to buy a car. They were supposed to close at 6 for Memorial Day that he had no problems staying late get my paperwork done. He is great at what he does, so like I said if you need or youre looking for a car call Tony at Wallace Subaru in Bristol.

Alex was wonderful! He made the car buying experience exceptional and seamless.

I may not have purchased a car but man if I could have afforded a new Passat I would have hopped on it. Glad Jeremy decide to work here because I now have a good buddy that is ready to get me in one. Good guy and great service. Glad he helped me keep my pride and joy.

Teddy was so great to work with. He made sure my daughter got what she wanted and was happy in the end. He understood what she wanted for a payment and did everything to get it for her. She is totally satisfied with her purchase. Thank you Teddy!!

Alex was wonderful. Best car salesman I’ve ever worked with.

Go see Alex Keith, he was amazing and really kind.

Go to Wallace and ask for Alex Keith. He the best thank you for everything

Jeremy Fisher was amazing, very helpful throughout the whole process of leasing. I HIGHLY suggest this sale consultant to anyone who comes here.

Curtis Sparks at Wallace Subaru was amazing to work with. He went out of his way to put us in the vehicle we wanted. So thankful for him and everyone at Wallace Subaru!

Teddy was the best to work with! He was friendly and willing to work with us. He made sure I was happy and satisfied with my purchase. I would highly recommend him to anyone who is looking to buy a vehicle.

Teddy was absolutely fantastic! I have always been a fan of Subaru cars and this experience has made me a fan of the Subaru experience as well! Teddy found the perfect car to fit my needs, answered all of my questions, and helped tailor everything to my needs! 10/10 would recommend to anyone looking for a fantastic car buying process!

Thank you Alex Im in love with my new car!

Alex was very helpful, kind and considerate.....love my new carThanks Alex

Jeremy has been the best sales person I have ever dealt with. Very professional and courteous. I looked at 5 other dealerships and bought a car from Wallace because of him.

Wallace is the best place to buy a used car in the Tri-Cities! Robbie is an exceptional salesman who is very accommodating and trustworthy. He really knows his stuff! I recommended anybody looking for a nice car for the best deal, go talk to Robbie!

Came in on June 16 2021 because my car overheated. The mechanic said I needed a new radiator $800 or it might blow up on the way home. After a panic attack over spending that money I agreed they replaced the radiator and I went home. It over heated the next day again. Now that I got it back up to the dealership mechanics recommended new head gaskets and that would cost me $2200. I guess they’re here to take advantage of people who don’t know much about cars!

We went here for a new car, were told we wouldnt have a payment for 90 days, when we got our papers that was not true, when we called about it we were told they couldnt do that it would make our payment go up, I would not recommend them to anyone, they tell you anything to get you to buy and dont stand by their word, shame on you thanks for nothing, Jeremy

Two weeks ago, the 5th of March, husband Michael and I drove the 60 miles to Wallace Subaru to drop off my beloved Kia Soul at Service. For the first time in my 136,000 miles of driving my Kia, she had to go into the shop. A man named Bobby Campbell welcomed us to Wallace and escorted us to the Service Department. While we were waiting for the diagnosis on the Kia Bobby showed us some new Kias and Subarus. They were beautiful, especially the Subaru Forester, but I wasn’t in the market for a new car. The Service Department said they thought it was a simple fix, a coil, but that they wanted to put some miles on the Kia to make certain. Sure, we said. We’ll be back next Wednesday to pick her up, our first chance to get back down to Bristol.So on Wednesday, the 10th, indeed, it was a coil, and I was ready to go home. Then, two things happened. One, Bobby Campbell had listened to everything I had said about the Forester, down to the color, and he had one waiting for me to test drive if I wanted. Two, I drove it and bought it, right then and there, on the spot. Unprecedented behavior for me. So, how did this happen, you ask? I give all credit to Bobby Campbell. He wasn’t trying to sell me the car. He just wanted me to drive it. His no pressure manner and utter honesty in approach left me to make up my own mind. The Forester, of course, has no flaws. But I looked for them and asked Bobby a million questions. He gave me knowledgeable, straightforward answers. I bought my Forester because I trusted Bobby Campbell.And at the risk of sound schmaltzy, the whole operation, Wallace of Bristol, from Steve in service to Bobby in sales to Polly in finance to Teddy in product specialty, who taught me how to drive the thing (and how to let it drive itself, surprise!!!) is a connected, customer-centered team, wanting only to earn my satisfaction.Thank you, Bobby Campbell! I love my Forester! And I couldn’t be happier. Amy

Alex was great! Very personable and thorough. He made this a pleasant buying experience.

Car buying is stressful, finding the right car and the right place, but at Wallace in Bristol I was never stressed, my salesman Cutis Sparks made it so simple for me. I work nights and did not have a lot of time so he found me the right car and had the paperwork ready for me to sign when I got there. I was in and out of the place in about an hour. Hands down the best experience I had ever had buying a car. All the people that helped me with the process were super helpful and friendly treated me like I was somebody and not just a number for them. I will return to them for my next purchases.

Teddy is the best car salesman ever!!

Robbie Blevins is awesome! When my husband and I first started playing with the idea of purchasing a new vehicle, we had a very specific one in mind and a budget to work with. After thinking it over for a couple of months, we decided to get in touch with Robbie and he found the Subaru with all the features we wanted and within our price range! And he was willing to work with our crazy work schedules and was always available to answer questions. I highly recommend Wallace Subaru of Bristol and I definitely recommend Robbie Blevins to assist you!

Thanks to Brian for putting me in the 2021 forester! He’s a good dude and will do his absolute best for you! Thanks again man!

Great experience at Wallace. Went in basically browsing and walked out same day with a brand new Kia Sorrento. Super happy with my choice and it was nice to have an experience buying a car where I didn’t feel pressured or forced into buying. Tony Turner was helpful, knowledgeable, and patient as I made my decision and did NOT make me feel pressured. It was a pleasant car buying experience and I would recommend both the dealership and Tony for your car buying needs. Plus, my Kia sport version is super sharp and working great for my needs.

Anne in the service department is phenomenal. She was helpful and informative every step of the way getting my 100k mile check up on my wrx.

Jeremy Fisher was our salesman and he was excellent to work with. He got us a good deal on a new Outback with no fuss. We simply told him what we could do and he made it happen. I highly recommend asking to talk to him. He is respectful, helpful, and kind.

Alex has stayed in touch with me even after my purchase. He has made it a pleasant buying process.

Alex was very kind. No pressure to buy a car. He listened to what I wanted and needed. He help me pick the perfect car

I had a fantastic experience working with Alex Keith at Subaru. If you’re looking to buy a Subaru he’s your guy! Highly highly recommend!

I was in the market for a new vehicle. My fiancé recommended a Subaru so we set out to Wallace. Jordan Pierce assisted us and let us test drive a forester. He went over all the features of the vehicle. He was absolutely amazing to us the entire time. I have never had a new vehicle and this would be my first big girl purchase. I was so nervous about driving something brand new but I bought a 2021 Subaru Forester Sport! I absolutely love the vehicle. Couldn’t thank Jordan enough for all he did for us that day!

Subaru Service Department: I had an issue with my older Subaru and had to have it towed to this location for service. I called them the next day and they had it repaired within 2 days. Swift and reliable service. Id recommend them to anyone with a Subaru that needs repair.

Our daughter bought her first Subaru last night from Wallace. David Difillipo was our salesperson. He is by far the best Ive dealt with. I highly recommend David if you are looking for a vehicle. Hes not only a good straight up salesperson, hes a great person. Our daughter loves her car. Thank you David!

Alex made my car buying expierance simple.

Magic Mike Greer lives up to his name. We have bought several cars off of him over the years and he always makes us feel like family. He fights for you and gets you into cars you never even thought you would be able to get into. Would recommend him to any one looking at car needs.Thank you mike

My wife and I were looking for a new car because we not happy with our current. So we went down to Wallace Subaru to look around after a few minutes Teddy comes out to meet us. He apologized that he didn’t get out there earlier but he was in a meeting. We told him it was no big deal. Now Teddy is a ball full energy and super enthusiastic about his job. We told him our situation and he started helping right away. I will say he knows his stuff. Any question that we had he was able to answer for us. He helped us pick a car to test drive my wife fell in love with it. I got to drive and see how it felt and I liked it. Then it was time to get down to brass tacks and hammer some numbers and I will say Teddy worked for the sale and we are very satisfied with our purchase. Overall experience he was straight up with us and I really appreciate that. We left the lot with 2021 Crosstrek. We are very happy with our purchase.

Jeremy Fisher was great to work with while purchasing my new Subaru! He knows all about the vehicles and was able to answer all my questions. Highly recommend Jeremy when you are looking for your next vehicle!

Brian Long helped me buy my car and was super friendly and so helpful.

I love Wallace Subaru in Bristol! I’ve purchased 2 vehicles in the past 3 years and I’ll keep coming back! Brian Long did a fantastic job from start to finish. He is very knowledgeable and easy to work with and very friendly. He made sure we understood everything about the Forester Sport and answered all our questions without hesitation. Thank you Wallace Subaru for your professional staff and great customer service!

Thank u Alex, thank God 4 u, pray God helps u to prosper. Thank God 4 u

Wallace Subaru of Bristol was a wonderful place to buy a car. The staff were friendly and knowledgeable and helped with me with anything I needed even after the fact. Nick was especially patient and kind to us during the experience. I would recommend this place to anyone.

Our salesman Curtis Sparks aka Curtapotomus went above and beyond in helping us find/buy our new crosstrek! He made the whole process fun and stress free- we reccomend him to everyone!

Jordan Pierce hooked us up with a 2019 Outback last week. What a sweet ride, we are definitely enjoying the creature comforts of this vehicle. The heated seats are awesome. Its tight and responsive and just right for these raggedy mountain roads. Looking forward to snow now.

Jeremy Fisher was great. He didn’t make us feel pressured and explained every step of the process. I would highly recommend him and Wallace Subaru of Bristol.

Alex was very knowledgeable, friendly and attentive, and Im very pleased with the experience of buying a Subaru with Wallace!

Came to Wallace subaru of Bristol to trade in my 2016 Forester for a new 2020 Alex Keith was very helpful he went over all the new features of the Forester he was also very helpful in getting my payment near where I needed it to be he understood what my needs were

Alex Keith was amazing! He helped me with my new purchase of my Chrysler 200, very friendly!Walked out with a new car on my birthday☺

Ask for James!! He was the best. The guy sold me a car when I wasn’t even looking for one because He worked his tail off to get the price exactly what it needed to be. So grateful for all of his effort. He goes the extra mile and then some!

Greatest buying experience ever. Thanks Alex!

Thank you Alex, made my first new car experience pleasant.

Jeremy Fisher was awesome! He was a straight forward guy who also did everything in his power to help us get a new car and a reasonable deal! We had had a bad experience at friendship Jeep not but 30 minutes before we came to Wallace! I was looking at a car and he approached me not as a sales person but a human being and that one on one respect made the difference! I really enjoyed the kindness the staff showed me!

Thank you Mr McCall from the finance dept....couldnt have asked for any better experience....John and Robin

Bought a subaru for my daughter today with Alex K. He was wonderful will definitely send people his way.

If you’re looking to buy a Subaru, go see Kaleb Cretsinger! My wife and I just purchased a new Crosstrek and couldn’t be happier with our experience with Kaleb. He is so personable and goes above and beyond to make sure you get the best deal. I’ve never felt so comfortable or sure in such a big purchase than I did at Wallace in Bristol. We will definitely be going through Kaleb for all future purchases. ASK FOR KALEB!

Jordan Pierce did a fantastic job helping me find my new Subaru crosstrek!

I went to look at a car to just test and look around but with the help of Mike Greer I found a great car I was looking for thank you to all of the help

Enjoyed working with Alex Keith

Alex was a huge help! I was unable to make it to the dealership and he was able to work everything out for me to get my new car. The best salesman I have ever worked with. I will say he truly cares about his customers as he took time out of his day to drive an hour to bring the car to me after my purchase!

We recently purchased a Subaru Ascent from Bryan Long. He made us feel very comfortable. We did not feel pressured or that he was being anything but totally honest with us. He assured us he will be there assist us and answer any questions we have in the future.Thanks Bryan

Mike Greer was awesome! He got me the car I wanted and an all around great service!

After leasing my Subaru Forester for 3 years, I am so happy with it and ultimately decided to buy it. Jeremy Fisher assisted me through the process of purchasing it. He was very friendly, helpful, and considerate. He went out of his way to make sure I was taken care of. I would highly recommend him and Wallace Subaru of Bristol. 🙂🙌

I just bought a new Outback from Brian Long and it was such a pleasant experience, couldn’t ask for better service. I was dreading buying a new car because my last car buying experience had been confusing and overwhelming with pushy sales people and tricky finance guys. Brian was great, very honest and didn’t try to push me in any direction- just answered my questions and shared his expertise. He also helped us get a very fair price on the new car without a ton of back and forth. Financing (I think with Charles?) was also so much better than my last go-round. I was able to follow the math and understand where the final amounts were coming from. Didn’t try to force an up sell of additional services, just explained everything to us and answered all our questions. We will definitely be back!

Jeremy Fisher gave us five star service!

Teddy is so helpful!!! Charismatic, knowledage! High recommend

I want to give a huge shout out to Brent Morris, I called and spoke with him before making the 45 minute drive and explained the situation we are in and he guaranteed he would get me in a new car or pay my gas for the trip. He diligently worked and focused on meeting our needs and got our trade in with negative equity all the way down to 500.00 and in a new car in 4 hours on a holiday. I have been to almost every dealer in the area and this dealership is the best around in my opinion. His management is excellent and flexible and finds solutions to your financing issues. Brent is the greatest salesman in that building and when he gives you his word he holds true, please ask for him if you go to this location. Thanks again for everything buddy!

Excellent service from Alex Keith. Hes the man at getting great deals on Subies!

Alex got me into a new Subaru forester I love it thank you so much!

Me and my husband decided to look for a new vehicle. We have been to other dealerships and this was by far that best experience I have ever had. Austin Wright was eager and ready to help get us in our new car. I will never shop anywhere else for a new car again. You guys are the best and my family thanks you for all your efforts and hard work. Treated like a valued customer really means a lotFYI...we absolutely love the Jetta.

Nick helped us buy our new Subaru and handle our lease trade in. The people here will do their best to get you in an awesome Subaru.

Austin Wright was a fantastic Sales Consultant! He was extremely knowledgeable, listened to what I wanted and delivered. I couldn’t be happier with my purchase. Austin was kind enough to even check in a few days after my purchase to make sure all was well. I really couldn’t have asked for better customer service, and I’m sure I’ll love my car for years to come.

Came to Wallace today to see about the radio ads I had been hearing recently. Talked to Brian Long, told him what I was considering, and he found me a great new vehicle, a 2021 VW Jetta,that I like very much! Brian did everything he could to make it a great experience and find me only the 2nd brand new vehicle Ive ever had. Kudos to Brian Long and Wallace VW! The whole process was easy and relaxed!

We will definitely buy our next vehicle from Wallace Subaru, and Tony Turner will absolutely be our sales guy for the purchase. No doubt about it! He was awesome to work with and got us a great deal on a Subaru Crosstrek.

I went to Wallace only for an oil change for a lease that wasn’t up for a year. My husband and I walked around the lot just trying to pass the time, when we were approached by Teddy. We mentioned looking into a WRX and why. Soon, the Doug DeMuro of Bristol (Doug’s on YouTube, look it up) had us convinced that he had something I’d enjoy more. Then, I honestly can’t remember how it happened (Imperio, perhaps?) but the next thing I knew I was test driving a 2021 Subaru Legacy Touring XT. Teddy then asked to appraise my lease just to see how long I’d need to wait before I could get this fantastic spaceship. He came back with a cheesy grin and said, “I think I’m going to sell you a car today.” And he was right.

My experience with this dealership was amazing. Dennis was incredibly friendly and knowledgeable and the definition of a professional. If I’m ever buying another vehicle, I’m coming back to Bristol.

This was my 3rd Subaru purchase from Wallace. As always, very pleased with the transaction. Alex was very knowledgeable about the car and he took his time to answer all of my questions. I never felt pressured to make a quick decision. I love my new car! Alex was top notch!

Had a great experience with Tyler and Tony getting a great deal on a reliable car!

Nick was the best salesman I’ve ever had! Great experience from all the staff at Wallace! If you need a Subaru see nick!

Dave done so much getting my wife in her 2019 Subaru Crosstrek..... very easy to talk to and super cool guy..... truly knows the art of the deal and will do everything in his power to get you the #s you want.... will be lifelong customers of Wallace from now on..... ask for Dave he is the real deal!!!!!

Jeremy Fisher was a great salesman and recommend working a deal with him!

Jeremy Fisher did an outstanding job. He was very knowledgeable, and helped me every way he could. He made getting a car as easy for me as possible. Best car buying experience I’ve had.

Robbie Was awesome took time to get me a good deal and was very polite and respectful. Will defiantly look here in the future if I ever decide to get another vehicle they made the process easy

I cannot say enough good things about Alex Keith. He went above and beyond in assisting my 16 year old (with an extremely small budget) purchase his first vehicle. He is an asset to Wallace Imports and we thank him for his help and patience.

I had a very good experience at Wallace Subaru of Bristol. Tommy Turner was friendly and very accommodating to help us find the car that was right for our family.

Alex, thank you so much for your help at the very end of a long day!

Hi my name is David and I would like to tell you about my experience at wallace Subaru in Bristol Tennessee I had talked to Brian long as my salesman and had agreed on a crosstrek and had every intention of buying the crosstrek but after arrival I saw a blue wrx so here I go putting my great salesman through switching cars Brian (5 stars) long delt with it then during my appraisal I felt that I was getting low balled on my evaluation on my jeep so Im feeling insulted on their offer Im leaving by now But again Brian and the appraisel person talked me down off the ledge and informed me the wrx didnt carry the same incentive that the crosstrek had so being the professional Wallace Subaru is the gave my the incentive any way so I hope Brian Long Continues to work at Wallace Subaru Because an sti might be on my radar and I want a great salesman Like I have in Wallace Subaru so Brian long thanks for patience and expertise when its time to turn in my lease I hope your still employed at Wallace so to Brian and all the staff take care and God bless

Fantastic and painless experience! I had been to numerous car lots in the Tri-Cities and no one could help but Dennis went above and beyond my expectations! Thank you, Dennis! I will always come to you for vehicles! :-)

David was extremely helpful and so patient with helping me buy my first car! Everyone there was super nice. I will definitely recommend them to my friends and family.

They are very nice and they make sure that you are happy with your purchase. I love my car it was what I wanted. Thanks to Nelson Sarge Shortt

Go see Alex at the showroom. He is great, friendly and quick. Best experience I’ve had buying a vehicle.

Dennis foster was very kind a helpful for this being my first time buying a car

Alex worked with us and got us a good price on a 2012

I purchased my second Subaru crosstrek on 1/25/2020. I am very pleased with both of my vehicles. But most of all Gary and Ron have been amazing at helping us work everything so that I could go home in the car of my dreams. Even better its blue. Thank you all so much and for the great service. Thanks Gary

Alex is the best highly recommended!

Jeremy Fisher was wonderful helping us get our Subaru !

Austin Wright was great!! He was very helpful and answered any and all questions!!! His customer service was spot on Wallace is very lucky to have him!! I love my new Kia!

From the moment I walked into the showroom I felt welcomed and comfortable. My sales person, Kaleb Cretsinger, saw to my every need in finding me the right vehicle. It was apparent that Kaleb was very familiar in the product and believed in the quality himself. After driving Jeep’s for 30 years I was hesitant to switch over, but because Kaleb was thoroughly schooled on the finer points of the Subaru I switched over with confidence. The entire experience was smooth, pleasant, and professional. Thanks to Kaleb on helping me own a 2020 Subaru Outback!

Wallace Subaru in Bristol is a great place to shop and have service done. They have been up front and honest. The salesman Teddy worked with us to find a vehicle that matched our needs and wants for a family.Thumbs up!

I have purchased new cars from around the country. This operation is terrific and Alex Keith is the best salesperson Ive ever had the pleasure to work with. Great dealerahip