Great group of people! Every time we take them something we get it back in a timely matter with communication the throughout the job. They always do great work. They are always are first call. Also fair on the price!!
I have over 250 pieces of equipment and am constantly having cylinders and pumps break, leak or fail in one way or another and in our industry time is money. JJ and Justin are always going above and beyond to make sure that our stuff is always fixed in a timely manor. Industrial Hydraulics goes above and beyond to help us get the machine back in the dirt, weather it is rebuilding a pump, finding a seal that is obsolete, machining new parts, or staying late to get the job done. They communicate every step of the way from estimating the repair to ordering parts to finish. To find a shop that is honest, does great work, and also stands behind it is rare to find these days and these guys do it all. Highly recommend these guys
Very knowledgeable friendly NEW owners! Quick turnaround and very fair priced work. Love these guys!!
These guys are the best. Ethical, honest and prompt. Best price in town and very professional to deal with.
New Owners! Same great service! Very knowledgeable team able to handle anything and everything hydraulic related. Pumps, Motors, Valves, Cylinders, Telescopics, actuators, accumulators, ect. Ive seen them do it all. I noticed a few reviews pertaining to Dale, he is no longer there. So dont let that stop you from giving these guys your business.
Very good work and stand behind there quality on time service the ladys in the office are great
The new ownership of the company has done an awesome job for my company. The knowledge and communication of the staff more than exceeds what youre looking for.
Real personal service! Owner operated with a talented crew. Fully equipped assortment of mills to handle everything from the smallest to the largest cylinders. Although we are a large company we have seen him provide as much attention to a walk in as he does us. We have a huge array of cylinders, pumps, motors and valves. Dale works on them all! He is reasonably priced and if your in a pinch he will work with you to get you back on track!
New owners are awesome, very professional and they get it done right and stand behind their work.
Took three times to get my backhoe swing cylinder correct. I had three other cylinders to get repacked, took one of them in and told Dale that I put a seal kit in it a couple of months prior and it isnt holding. I try to fix my own stuff if I can but doesnt always work out. Dale got angry and asked me if I have been rebuilding hydraulic cylinders for 40 years and do I think that I can fix it. I replied that I try to if I can. I have done 100s of repairs to my heavy equipment through the years with no issues. Then he told me that hes not working on my stuff and threw my cylinder on the ground outside. Dale is obviously losing is patience with people and should let his wife at the front counter deal with customers.
The worst customer service Ive ever encountered. They promise good results and turnover time on cylinders and then say they are too busy to take care of you. We are incredibly dissapointed that these people lied to us and costed us a valuable customer due to a much longer turn over time than promised and the staff was incredibly rude.
Ive been in the industry long enough to know that one sour deal does not deserve a review like the one above me. Sometimes a crappy cylinder will never be right, no matter the effort attempted to salvage crap. Industrial Machine & Hyd. has handled ALL my hydraulic work for the last 15 years and their service is excellent. They bend over backwards to complete jobs promptly and its done correctly. Dont let one sourpuss sway your decision, you would be bypassing a good company.
Fast and friendly. Did the job the right way
Excellent place to rebuild hydraulic cylinders fast turn around great people great prices
Never, Never, Never, do business with this company.If you decide to do business with them you will regret it.I know from experience.Save yourselftime and money by going anywhere else.I didnt even want to give them one star.
Worst customer service in the world .dale is the most disrespectful person Ive ever met. Was told they could get us in to fix a cylinder so I drove 3hrs I get there dale says sorry over a week out. Thanks dale
Always fast, on time, and done right