Never had a problem till today the guy who brought my car out his name was Eric, the manager knows my dad and how he is these wheels where bought last year and the car they came off used the other lug pattern so these where only used on my dads tires he checks the wheels every time before leaving and was in a rush today the scrapped ones are the back witch was done today the ones without scrapes where changed by Daniel. The only reason there is three stars is cause Daniel always took care of my dads car but these are konig wheels not cheap and this is not right!
Great experience at this Les Schwab location. Carla at the counter is very inviting and helpful, and the store manager Daniel is excellent. He ensures to go above and beyond to ensure quality work is performed and your vehicle is returned in a timely manner.
These guys were absolutely the best I’ve dealt with. Very knowledgeable and when things did not work out correctly they fixed it. They stand by their work. Even though part of what they did for me was not right and had to be corrected I am definitely using them for my tires and rims. The sales person went over all the different types of tires and what they do and explained it thoroughly and for somebody who did not know anything about tires it was incredibly helpful. Then the technician setting up the work to be done also gave plenty of options. And when I had to go back early in order for it to fit in my schedule they were there and opened early. I can’t say enough good things about the staff at this location.
The assistant manager Ryan is great he resolved my issue with my Subaru and made it rite. Very pleased with the service. Great job Brighton Les Schwab. Your team is awesome.
They did an excellent job got me in and out I have a fleet truck and all the other places always forget todo something they did it all I will keep going back there
RV blew a tire on I-76 they fixed me up with new ones. Great bunch of people, who got me back on our journey. Highly recommend
Very nice lady working at front desk, a little kindness gos a long way.
Ive had two separate instances of coming in for an alignment with two separate vehicles and being turned away for questionable reasons. Your tech tried up selling me on inner and outer tie rods this last time. Found the parts online for a fraction of the price quoted. After further inspection my tie rods appear to be ok and my rack and pinion bushing looks to be worn.
Our boat trailer tire blew out on I-76. We were towing the boat for work, and Les Schwab Brighton got us hooked up with new trailer tires very quickly on short notice. Thanks guys, you saved the day!!!
Always get great service here, the work has always been good and great customer service from everyone here.
Today I went into the Les Schwab at 163 S 50th Ave, Brighton, CO. I had a couple questions about tires for my truck. The Manager, Daniel Blanco, was a great help. He answered all of my questions and was very knowledgeable. Additionally, it appeared to me that the young men working there were having a good time, working hard and all interacting very well. I had a great experience at your store and will continue to buy all of my tires there.Thank you,Brock
Always a pleasant visit they gave me a deal on a better tire then what I was originally going to purchase because the ones I wanted werent there at the time I showed i would recommend then to everyone wanting to purchase new tires
Outstanding Service! Great team and we wont go anywhere else!
The customer service is excelente. The team here is well organized and execute phenomenal work. I have come in twice for nails in my tire and both times they have treated me with great respect. They take care of the issue in a timely manner. They are pretty busy, but give you a good estimate on the time of completion. They have definitely earned my business for a while.
Im never let down when I come here. Had a piece of nail in my tire. They fixed it and didnt charge me. Staff is always so friendly on my visits here. Was in and out like that! Thank you!!
Ive been so happy after using Les Schwab to put tires on both of my vehicles recently. They are professional and prompt. I wanted to wait to comment on this review until I put some miles on the new tires. Im happy to report that the tires have been of great quality and have held up well. Very satisfied customer.
This is a great place to work with and I highly recommend them!
They were great and very friendly. Pulled a screw out and fixed the flat for free. The whole thing took less then 30 mins.
From Out of state and I blew a tire. Andres was amazing, he was really professional, fast and thorough. He got us back on the road in no time. Great service for a reasonable price.
Always treat me good.
Great customer service, prompt and love that my tires were rotated with no extra cost! Definitely recommend!
They have gone out of their way every time Ive been there just to mske sure Im happy. Had to stop at a competitor shop due to a nail. They claimed they couldnt fix it and insisted I get all new tires. I aired up drove to my Brighton Schwab dealership and not only did they fix me up they did it complimentary. Ill be back for all my vehicles needs. Wish yhey did motorcycle tires. You have this customer for life.
These guys here are awesome havent had costumer service this good in a while definitely will be the to go tire shop in Brighton 👍👍
A different tire place wouldnt fix the nails in my tire they sent me away. I came here frustrated and upset hoping to have someone help me. The service here was excellent everything was done in a timely fashion I will never go to another tire place ever again. Thank you for not letting me leave and get on the road unsafe.
They did an amazing job helping my mom with a tie rod and then after finding out that it was not what was specifically needed to fix it they helped fixed what the problem. Definitely recommend them they will work with you and get the job done.
The staff was polite and helpful.
They did an awesome job on my breaks and rotors. Even brought my car to my work across the street at King Soopers while I was at work
We received top notch customer service from this Brighton business. From the manager whos name was David and also the mechanic Ryan that worked on our truck. He replaced almost all of our 2005 Dodge front end in record time. He replaced the tie rods, upper and lower ball joints and both wheel bearings. We took our truck in around 2pm and recieved the call a little after 6. He stayed late to get the job completed too. Before we have a major snow strom blow in this weekend. Thank you guys so much this is not the first time we have received that kind of service either. Which is why we will and do continue to come back. YOU REALLY ROCK!!! Ryan you really made our day .It was a pleasure to do business with Les Schwabs and they really do take care of their customers.
Great service done quickly and correctly
I dropped off my car around 9 AM as a walk in. At 12:30 I called to check the progress of my oil change and they told me they would be done in an hour. So two hours later, I went to pick up my car. I was told that they hadnt even started working on it. The girl at the desk told me that they work on cars by appointments, and walk-ins are serviced between the appointments. That bit of information would have been nice when I dropped my car off 5 hours ago.Anyway, just a warning, make sure to make an appointment, and never do the walk-ins!!!
Great place to shop tires or get no nonsense repairs made. Straightforward stooters here.
Love this place! Everyone is so friendly and very great customer service!
Great service, no appointment needed. There was a wait time but that was expected since j called ahead and they let me know. Will definitely be coming back to service my car here again.
First time at this location set up a appointment at 11 for a oil change, which I was told an hour for its now 1:30 pm and my truck still hasnt been pulled into the garage yet. I made this appointment because I figured it would be faster than doing it myself. I could have went bought and done 3 oil changes in this amount of time ridiculous.
Kind, quick and plugged my tire for free
I woke up this morning with a flat tire. I got to Les Schwab a little bit before they opened and was sitting in my car in their parking lot. Next thing I know, a gentleman with a very welcoming smile greeted me at my car (wish I got his name). He took my car in the garage and got me patched up in less than 30 minutes. He was so friendly and welcoming. He really turned my bad morning into a pleasant one! I really appreciate how quick and wonderful he was!
Once again, Les Schwab took care of another one of our vehicles tires. I dropped off after-hours with no notice, due to an unfixable flat tire at 10 p.m. Left a note with my keys in the drop box. They called and already had a couple tire quotes ready for me to pick from. Had my car back within a few hrs. Always, friendly service.
Amazing customer service! They greeted me before I even opened the doors. Asked me what I needed and welcomed me to come in. They charged me nothing for my tire repair and even offered to leave my spare tire out so it could dry and wouldn’t rust my tools. He said to come in a few days so they can put everything back in it’s place. Definitely coming back!!!
I won’t go anywhere else. Hands down the best, most trustworthy tire shop in town. The staff is very helpful and professional. Only place I trust my vehicles with. Have been to other places and have been ripped off. This shop is honest and staff doesn’t try to sell you anything you don’t need. Thank you guys/girls for everything!!
Daniel is so nice and helpful! Dustin rotated and balanced my tires in record time! See you for new rims and tires soon!!
The Service here is A1! Nothing but the best. The guys are super knowledgeable, fast and precise. These guys will go the extra mile to get any job done. I have gone in multiple times for flat repair work, tire installations, alignments etc. I leave with nothing but quality work. Daniel the manager has always stayed as late as it needed to complete any task. He’s literally the last one out every night I have been there for service. Wouldn’t go anywhere else for work. Excellent management. HIGHLY RECOMMEND!!!
I will never buy another tire from anywhere but les schwab staff is incredible fast and friendly
They have always been great with whatever I request. Their hello keeps me and my family safe.
This place always takes care of me. Great customer service and awesome quality. I always know I’m in good hands when I come here.
Fast but good. Loved the hustle
Second set of tires Ive purchased from here, Ive never had a problem dealing with them and their service is always very good.Theyre upfront with their price and have never had a surprise at the time of payment.Ive had tires repaired here as well, always happy to make an adjustment and get me in quickly.Unless things change dramatically Ill always be a customer.
Last three times Ive been there, customer service has been great. I will continue to use them in the future.
I think they did me right but Ive had so much trouble I was afraid they would not.But I think they did good and my tire w as awful. Im lucky I made it to the shop.I recommend them. I didnt give them 5 stars for one reason: I picked out a deal on 4 new tires, then they tried to sell me 2 used, and its not what I wanted, and it worried me.But in the end they did me right.
I was on a time crunch....Our new Brighton location got me in and out quickly for tire rotation. Wonderful experience....they were Friendly and super clean ! I will come back for sure !
Not a good experience. I waited an hour for a scheduled car alignment only to be told the alignment guy was at lunch. Turns out the vehicle needed more than just an alignment, decided to decline services. Wasted almost 2 hours here. Would not recommend.
Very helpful. Cant thank them enough
I came in because I had a screw in my tire and it was causing the air to leak out. It took around 20 minutes and when I went to pay, they said it was free. They just want to gain my business when I need new tires. DONE... I will definitely do that after today’s visit. Plus from when I pulled up until I left, the customer service Andreis (doubt I’ve spelled it correctly) gave me was awesome. Had a friendly smile and made the visit much more enjoyable. I highly recommend coming here.
The manager, Daniel is an excellent individual. He works hard to impress his customers and always puts them first. I appreciate the workmanship that this company offers. All around great service, 5/5.
I pulled in on a busy Friday morning for a flat repair. The staff was friendly and polite. They had me in and out in about 45 minutes. Thanks y’all!
Les schwab is a franchise type business but this location your treated like a small town mom and pop shop. The manager Daniel has help us out on a couple of different occasions now and always take great care of us. This is the kind of place ide be willing to drop my vehicle off and not worried about getting stuck with a big bill on things that dont need replaced. Very good busines!
Above & beyond on customer service! Quick, efficient,professional, & knowledgeable. First off, theyve previously fixed a nail in our tire for free. With only the suggestion to keep them in mind when purchasing new tires. I went into the store to apply for their in house financing to purchase new tires. After the process was completed it was about 15min to closing, so I offered to come back the next day. The staff was very respectful of my time and they did not turn me away Youre here now, we wouldnt want you to have to come back. Tires were installed quickly and efficiently. Very happy with my new tires!
The whole team here is amazing. Tire issues always stress me out but these guys take care of me and always have a smile on their face. Highly recommend!!!
I was passing through Brighton - a cousin lives there - and figured out I had a slow leak. So I stopped in here and asked them to patch it. They had me done in fifteen minutes, then REFUSED TO TAKE MY MONEY. I dont live anywhere close, so there was no long game being played to guilt me into buying tires later. There are just decent people here. Thanks guys.
Ive had the best experiences here! Daniel and his staff are amazing! Every time I go in they go out of their way to help me. They have all of my business from now on, I wont go anywhere else!
I needed a tire plugged this morning. They had me in within 3 minutes had the tire patched in 6 minutes... when complete the young man pulled the car out ..handed the keys to me and said thank you and have a great day.. while I spoke with him while doing the repair he pointed out that I need brakes and he showed me.. I was a Chevy service writer and he was correct thank you again
The staff were very friendly and helpful. They were also efficient and had my tires changed and had me out in under an hour
Even though the staff was swamped with last minute customers, like myself, and were very busy they were very polite and courteous.They acted professionally while helping many customers even when a few were being rude and impatient. Good job Les Swabb
Great service.
I originally went in to have my tires balanced. They were going to charge me for two and do all four until they said they can’t take a bald tire off a car. The tech said I could buy a new tire and they’ll balance all 4 for free. I paid and went in my way to have my vehicle start shaking at 35 mph. I went back and they told me that it was because my wheels were bent. The manager told me that it is not their policy to check if wheels are bent. They’ll put tires on a bent wheel, send you on your way, to find out your car shakes, to come back and tell you they’re not responsible for knowing the wheels were bent because they don’t check. I said I wanted my tire back, so they were kind enough to put my spare on and put the old tire on the bent wheel because it’s against their policy to put bald tires on the car. Not sure if this has anything to do with it, but I am also a woman, and they probably didn’t expect me to know a thing or two about tires and wheels.
They are extremely friendly and professional. Have been going there for a couple years, no complaints.
Good service, good honest information and work. Could use some good coffee for wait. Clean wait area and facility. Fairly guy oriented but to be expected.
Phenomenal service. Their goal was to take care of that customer. Will be back
Been getting 2 front snow tires put on every year for at least the past 3 years. Today they refused to only put 2 on... Les schwab just lost my business and fleet of 10 vehicles. 🤷♂️
Alignment turned out great!
Love this place. Good prices and super helpful. Got 4 tires here in about an hour and a half. They also helped me months ago fix a nail in the tire for free. Great people. Must go to this place
Very helpful staff here! I have a full set of Michelin tires on my motorhome, installed in Oregon. I stopped here for some air in the tires, and the tech spent nearly 30 minutes adding air to each of my six tires. They are so kind and helpful!
The guys here are great. They got me in for a tire rotation right away. They found a nail in one of my tires and fixed it at no charge. I would highly recommend you go here for all your tire needs.
The tech came running out to me as soon as I pulled up as well as every other customer I had seen pull-up. All the employees seemed happy to help and/or assist! Prices are reasonable and competitive. I will continue to do business with them here and send friends and family here as well!
Came in today for an alignment and tire rotation, they took me quickly and were very friendly and professional, helping with all the little details and took care of me well. My car frame was off which should have required more than a basic alignment and they were able to fix it! Thank you to ALL the employees in today!!
Daniel and his crew are great, friendly, and fast! Came running out to the Jeep to help me out right there before I could even exit the vehicle, talk about service! Knowledgeable staff as well and answered all my questions and concerns!
Took my jeep in this morning to have them remove screws in my tires and they had them done within 30 minutes. Did not charge for the work. Brought my mustang in to check the balance for a slight vibration and found out there were 3 tires slightly off. They rebalanced and it rides nice again.Both of these vehicles were done within 90 minutes at no charge! I highly recommend this place and will be going back.
Great customer service experience
I have a land rover disco 2 the lugs are larger than most vehicles. I bought a set of tires at another store no names but their tires are discounted. I had to change my brakes and couldnt get the lugs off as they were extremely over torqued. The store who done it wouldnt help said take it to the dealership. I called and land rover wanted $340 to start. I called Les Swab they loosened my lugs at no charge. Now I can change my brakes. They will have my business from now on.
We worked with Dustin on getting new tires and rims on our truck! They were about to have everything ready the next morning to put on and was quick during the service! We will definitely be back in the future!
Best customer service, hands down. Quick and friendly service. Kyle and staff went above and beyond. Thank you!
I gave this a three stars because there were some issues and because of them I will not come to this branch or recommend my friends or family to this branch. But the manager Dustin did take care of the situation personally, and in the end I did leave happy. Dustin was awesome!
My wife went here for a rotate and flat repair. They said it would be $30.00. She decided for the flat repair only. That was $14. I called 3 other Les Schwab tire centers and asked how much for a rotate and flat repair. All other ones said that is a free service. They ask that in the future you buy your tires with them. Well I will not be back to this store. I will drive a little further and go to another Les Schwab tire center that values my business.
Great staff that is always friendly and helpful.
On more than one occasion, the staff has really gone out of their way to help me out. I would rate this as my number one favorite business, out of all businesses I deal with. This location provides quality service, at a price that cant be beat, with a crew that cant be overdone. Bravo Les Schwab of Brighton for your dedication to the job at hand!
Best place hands down we are from iowa and had a tire come off after having a tire put on before we left. Long story short Daniel drove his personal truck to come get my wife and kids off the interstate 76. Also worked with us on a few parts price wise. If upper management reads this please get a store going in iowa hands down you would have my business and my familys. Thank you again
The staff are very helpful and Andrew is always ready to help and greets us with a smile every time! Great environment.
A tech met me in the parking lot, grabbed my tire and said itd be 20 minutes to fix. I went inside and not even 10 minutes later saw him rolling the tire out to my truck. He put it in the back and came inside with what punctured my tire. GREAT service, fast, friendly, and where Ill be going with my future tire needs. Thanks guys!
Outstanding service. Had a tire go flat and was expecting to buy new tires but the tech inspected the tire, cleaned the rim and made sure all the tires were up to par free of cost. I will be going back there again. Thank you for your help.
Lost a regular customer today! Used to take all of our vehicles here for tire needs since they opened. Until today, went to get tires mounted and balanced and wanted to charge 190! Yikes! So we called around and every place in Brighton and thornton and each will charge 80 for the same job. They jacked up the price because they simply didnt want to do the work.They lost a regular customer today!! I recommend checking around before you trust these people, obviously they arent as customer friendly as they claim to be.
The best customer service I have ever received! Would recommend to everyone.
Great service cheap tires. the rest mew.
Les Schwab tire is the only place Ill go. ..👍
Called and asked of I needed to make an appointment for a tire swap. Was told no just come on in, but when I got there Robert told me no and kept asking me to make an appointment because they only had 2 guys working. I told him I would just go somewhere else and he said ok thanks. I will never use them again and would not recommend their customer service.
Service manager was happy to show me how to install tire chains and even work on the to make sure they fitted correctly
I have had nothing but awesome service. 2nd time was today, first in Stapleton.
Best tire shop in the Brighton area by far! Great customer service, knowledgeable staff and good prices!
Now what they used to be. Service sure has gone downhill over the past few years. I used to be 100% faithful and would not even look elsewhere for tires. Now they are overpriced and more sad, lacking customer service. They dont care about the customer, only selling the highest priced products with endless added attempts to upsell additional brake, shock, and alignment services.
Knowledgeable staff excellent service
These guys are awesome they have helped me out in a pinch twice now and even stayed late to fix a leaking valve stem for me. They always treated me with professionalism and a customer service I have not experienced anywhere else. I would recommend this les schwab to anyone and they have earned my repeat business! Thanks guys!
Thank you to the kind man who filled up our tires when he didnt have to be was kind and considerate i appreciate good people and this store has them!!!