I used to manage a frame shop in a Michaels. Ive been to any of them,and this one was right in the middle somewhere. The store was clean and well organized, but the associates seemed to go out of their way to be scarce. Also, this is the only Michaels Ive ever been to that did not have a selection of standard sized mirrors to be framed. It makes no sense for a store with a frame shop to not have mirrors. They had an assortment of decor mirrors, but they didnt have any that were frame sizes.
A very very uncomfortable shopping experience....i will never go back. When i first walked in i went to the very last aisle in the store cause thats where the paint was. As i walked around the corner the manager Jacob was coming out of the bathroom and looked at me like i was there to rob him. He looked at my purse then asked if there was anything he could help me find. I said no this is what i was looking for. He walked away and no longer than 2 min later he was back going to the bathroom again he then proceeded to do his rounds as he calls them.... down every single aisle i went down. And when i did need his help and asked him about using double coupons he said i dont know. Try it and see what happens...he made my shopping so uncomfortable so bad that i wasnt even done and had to leave the store. I paid for my stuff and left the store but as i got to my truck i decided i needed to go back and speak to him about how he made me feel..so i found him and started to explain that he made me so uncomfortable..of course he denied it sayin he doesnt know what Im talking about he was just doing his rounds...no apology or anything.je just walked away.
Was not able to buy all the items I had on my list. Caron Simply Soft yarn was only available in 3 different colors. None of which I needed. Did have a very nice conversation with Tina as she tried to find 2 plastic rings for me. Very pleasant person and knowledgeable.
Store bright and full of awesome stuff. Staff were friendly. Everyone was respecting public health measures.
If I could give this place a zero Stars, I would. We were visiting the Brighton Colorado store from out of state and Im not quite sure what exactly it was that made the store manager target us and incessantly follow us through the entire store not only making insanely obvious he was watching us but also making comments to his employees as well as other customers. Jacob was not quiet at all about getting paid hourly and doing this all day if he had to. My boyfriend actually purchased about $50 worth of stuff from the store and I absolutely refused to give even a penny. I attempted to purchase a set of paint markers that were $40 and he actually refused. Im waiting for corporate to contact me I have never been so offended in my life.
I can get lost in this place!. Love how inspired i am to create when i walk in. Anyone with high anxiety and high stress can find something to do to help eliminate some of it during such as messed up time. Plus theres always some kind of sale. The Black History Section was pretty awesome too, although it was almost depleted. Will definitely return!
Always a wide variety of hobby and fun stuff! Fun to walk around and get ideas for projects! Great staff.
So helpful The young lady in the frame department, who helped me today (6/14 afternoon), was extremely helpful and professional. Thank you!
Third framed piece they have done for us and a wonderful job as usual
I love everything in Michaels. Great place to shop.
3 out of 5...I love the essence of the store. Great selections, and reasonable prices. However, the young cashier was very impatient and came across very rude. It was not appreciated and hence lost the other 2 stars.
Cashier was the best. She went above and beyond. Also found a great frame for my picture.
Always clean, friendly staff.
Michael’s not as pricey as Hobby Lobby. Lots of items to choose from. Very friendly staff easy to get to.
It was nice and pretty stuff price is ok
Always love it. Good location, stocked and nice staff.
Friendly customer service. I really wish they had more Halloween and thanksgiving stuff in there. Most of the store was full with Christmas items. But overall it’s a great place to go shop.
Always neat, clean, uncluttered. Nice, helpful employees. Rarely crowded, plenty of cashiers at checkout.
Awesome place. Very friendly workers. I love them
Had everything I was looking for. I was grateful for that.The lady at the counter checking me out was very kind and helpful. I appreciate great service and this Michaels store, delivered!
Very clean and organized. Helpful staff. Manager was super friendly.
Clean bright and festive. Social distancing. good to be out
They had curbside pickup but not staffed regularly. No employees working during a week day and tons running around with nothing to do on the weekend and hiding out in the back.
I always love this store and the sales.
I especially like the Michaels in Brighton. The store is clean and well stocked, and the cashiers are so friendly
If I recommend a place, GO THERE. Because the majority of people are no good to me.If I say they are good - go there.They are pretty good here. No complaints.
Struggling to keep safe but I prefer the organization at Michaels over other hobby and craft stores.
Love this place. A little too cluttered this last time but understand its covid and christmas.
D-19 times: Glad theyre open. Low staff proportionately. Found what I needed. Store has a bunch of things considering the size. Check out guy was not engaging and needs customer nicety protocol. May not be his strong suit. This would have garnered a 5-star.Shop here for sure!
I was shopping in your store for over 20 minutes and headed to checkout when a male employee with a snarky attitude asked where my mask was. I had noticed several other people in the store without a mask and shopping without a problem. If this is yourstore requirement I am fine with that, but there should be clearly posted signs stating that. I will not return to your store..ever!
Always a good experience at Michaels! Helpful workers, great products and plenty of them to choose from and COVID friendly. Plus theyre having mega back to school deals right now!
Typical pricing for bbq places but the food is outstanding. Friendly staff and relaxed atmosphere. Ill definitely be back for more, thank you very much!
They pulled an item I was looking for and held it for me. Turned it to be the last one, so well worth the drive.
Decent selection, good prices, friendly staff!
Its nice
I saw their ad for an art set for $29, normally 85, so I went and saw it was for Thursday only and it was Friday but the sign was still up so I wasnt going to get it. The clerk ask if he could help me and I explained what I was there for and since the sign was still up he said they would honer that price, its great customer service, that will keep me coming back. The only downside to Michaels is their regular items are a little pricey.
I love their curbside pickup service. It has been so handy, since I have little kids in tow all the time, and has made my family feel safe.
Always find what I want there, great prices and awesome staff
Easy in and out great for festive s!
Nice store. Like many others the shelves are not full anymore.
Little bit of a smaller Michaels located beside Target - but selection was still good and the store was clean and organized. Large photo/framing selection near the front. Cashier was very friendly and my Canadian Michaels account was usable which was unexpected but nice.
Very helpful & fruendly staff
Still the go to store for anything to do with crafts. Found everything I needed for my girlfriends scrapbooking hobby.
Amazing store, everything was clean and such a wide variety of so many things. The staff is amazing as well. Hallie although young and seemingly new was extremely attentive and knowledgeable. This store was great right down to the very patient checkout lady. Five stars!!!
Big, clean store with TONS of supplies and very friendly staff
I purchased 4 pictures frames and when I looked in my bag I realized there was only 3, so I called the store and was told I have to drive all the way back
Lots of veriety, but small enough scale that it was fairly easy to navigate and find what I was looking for. And they were having some really good sales on items I was looking for. Also, very clean and well lit.
I love this place, they always have exactly what Im looking for and they have great ideas! The staff is nice and and and knowledgeable, not to mention patient. The prices beat any craft store Ive compared to. I wouldnt shop any place else. The only thing Id change is the classes are only 1 day. I wish they were at least 2.
This store is always so nice & well stocked. Even got a free gift when I checked out, was a surprise but really made me feel valued as a customer!
Selection was average
Good a little bit of everything crafty people are interested in and at really good prices. I was impressed to see so many discounts on very good looking Christmas decor.
My favorite craft store, and not because I previously worked there for years but because they have everything a crafty person could want. ♥️
Went in to do a Make Break crafting event, turns out they had moved it to the day before without telling anyone. Pretty upset I wasted a trip out here.The store itself is on the small side, but it is usually stocked well. If you need help with anything, expect to go hunting for an employee. There regular prices are high, but they do have great sales sometimes.
The store did not have their shelves stocked well.
Great shopping spree! Staff is very helpful and friendly. Loved all the bargains as well!
I visited this store looking for a spool of adhesive felt about one inch wide, maybe three or four feet long. Im not even sure if anyone makes this product. I didnt find it here, at any rate, but I did find a sheet of adhesive felt, about the size of printer paper, and was able to cut that into one inch strips to complete my project. While we were at the store, my daughter needed to use the restroom, which was very clean. I would come here again.
Audrey is wonderful! Great customer service... Five stars for the staff!
Good deals when deals are offered. Otherwise Michaels in general is an overpriced store.Getting rid of Liquitex paint markers and ink/paints was a piss poor move on their part.But they still have cool stuff i guess
Fantastic service
Awesome people amazing stuff I love everything about this store, cleanest Michaels Ive ever been to! Renee is so cool!
I love this store! The employees are pretty good too
Great place and friendly folks. Great coupons for extra savings -- so watch your receipts! They may contain discounts of 40% or more.
😐
Awesome place..extremely helpful, polite, and professional friendly people who work here!
Watch the prices, they might be wrong and if theyre too much of a difference they wont honor them. I had a 50% off coupon that expired today so I went in to get a marker set that I eyed last week for 40$. Its not out on display though, its a card that hangs on a hanger to represent the product and the cashier will have to get it and bring it to the register. So she brought it up and Im expecting it to ring io at 40$. She rings it up at $300. I explained it was 40$ where I pulled it off. She spoke to the manager and they said it was too big of a difference to honor. So I went to the back and met the manager back there and she verified there were multiple of those cards on there and in the wrong location. But she couldnt ho or the price. She said best she could do was 50% and I explained I already had a 50% coupon I wanted to use but wasnt expecting to pay $150 today. A lot of other places no matter the price difference honor the price, its their mistake not mine. I had been in there 2 times previously and they were in the same spot for weeks. I was expecting to come home and use them today, but I guess not today. You cant go in there expecting anything I guess is the lesson, your expectations can burst at the check out line.
Plenty of staff walking the floor to help if you have questions. Plenty of products and hobby related items. My only complaint are the prices. This is a rather expensive place. Unfortunately, I have not been to other hobby places so, I have no real comparisons, sorry. I just feel the prices are a bit on the high end.
Michaels was great as always! Finally used their custom framing service. Got some great advice from Greg.
Always clean and organized. Friendly and helpful staff
The best craft store and art gifts good prices.
I love that I can run in and leave hours later.
Im a huge Michaels fan. I love their organization and they are Choice selections and how many choices they have four different items period a very broad selection keep up the good work. Great employees
Great selection
Very cute boutique hotel. Great location.
Staff is very helpful and the store is clean. They have moved their main clearance section close to the front of the store.
Always has what I need. Helpful employees. Great to be a teacher! You get a discount
My daughter loves it here. Always a good experience.
Always have great stuff, but never get any help when I’m in here and have questions where something is at. Or when I go in looking for a certain item.
Great deals, clean store. Could just use some staff to go through more customer service training... pretty clueless too where anything is or if they even carry things.
Had what I needed for my cricut
Got a grab bag had pretty good xmas stuff on it
Nice place. Has a lot of odds and ends for projects. The staff was pretty helpful. My favorite part was how clean and well organised the store was.
Super friendly staff and great inventory
It was fine, found what I wanted plus a bit more.
Helpful not busy in the am...so nice store practically to self. Always great place.
Good selection for a small store. Its a swing between here and hobby lobby.
Theyve always got great deals on canvas and the staff is nice too.
Good prices, wider range of goods. And they offer a military discount. Had an expensive heirloom oil painting reframed and they did an awesome job.
Have neat little classes for the kids. Today the kids had a blast making jungle slime!
Everything was ready when I got there made it effortless thanks for the great experience
What I expected a, crafting supplies
Probably had the most helpful person ever in any Michaels, and even most others stores, Ive been in.