Its OK ..went to get my sons car ford 2010 mustang a tune up and other stuff..1st you have to make an appt then when appt arrives the staff tells my husband they no longer sell cars at this location Only service cars..OK..but then he gave him the quote they wanted a crazy amount to service an American car ..their prices is MORE than Volvo which is crazy to me..I didnt think it would be cheap...BUT at least cheaper for maintenance than a foreign car...becuz of their crazy prices and no dealer discounts like Volvo I opted out of the $1000 diagnostic im not sure if its just this location and them tryg to make up for covid losses but crazy...My son is now having another issue and Im going to the Milford location so we will see hiw much they cost..and if its the same amount I will be disappointed ...he should a got a Volvo like I told him but he wanted whated he wanted

It’s a long story. But, needed a new f350 while traveling and pulling a 5th wheel. This is during the chip/vehicle shortage. Just happened to stumble upon a 2022 that just came in. Stan was fair, succinct, and great to deal with. Can’t say enough good about our experience.

So far so good .. Brought two company trucks in for service and I will say Im not disappointed (Keith) has been keeping me updated with everything going on work progress and almost ready to pick up trucks by Thursday 👍🏾👍🏾

Service advisors are friendly and informative, never had an issue.The parts department was my sole source of OEM parts for my 2015 Ford Police Interceptor, and they were always generous and offered me wholesale pricing on parts. After waiting on hold for a bit on the phone to confirm they had an outer tie rod in stock. I was informed they had it and to mention when I get there the wholesale pricing. After arriving and waiting outside for 20 minutes for a parts representative to be available, I finally got in. After another 5 minutes or so waiting to be helped/them locating the part, I was informed the best he could do was retail price.Im not as disappointed about not getting the discount as I am that I was told I would receive it on the phone, then drove all the way to the dealership and after essentially a half hour left with nothing.Taking my business elsewhere. Learn to set reasonable expectations.

My wife and I had a great experience purchasing a new F-150. Roberto Rodriguez was a friendly, knowledgeable, and caring salesman, and wasn’t overbearing at any point. The whole staff was helpful and kind throughout the whole process. This is what it should feel like to buy a truck. We will gladly go back when my wife needs a new car! Thank you to all of the staff at Park City, we appreciate the work you put in to make this a comfortable experience!

All Around Good People...!

I had problems with the alarm control, I had already changed the battery and it didnt work, I came to this Dealership, I was very well attended, I could imagine it would take time and be expensive to change the control, but I have an employee named JOHN, believe me, it solved the problem in less than 1 minute and for free ! Thanks John you are the best.

Spoke with John in parts about cab mounts for my 2011 Ford F250. He was quick to get back to me and very professional, John explained the back orders and what mounts he can get to me quickly. As an Automotive Shop owner I know a good parts team when I talk to one. 5 stars.

I just recently purchased a 2020 Ford F-150 here, and the experience was amazing. Since I knew what I was looking for and had test driven something similar, the salesperson I was dealing with, Shaun, knew that we could get right down to the money aspect of it. There were no hidden gimmicks that usually come with internet pricing, and the price on the website is what I got when I was doing the financing.Overall, I would happily purchase from these guys again, as they have been consistently good even since 90s when my parents bought a vehicle here.

Park City Ford has always been a place that I went for service, due to my prior place of employment being close by. The service advisor Brad has always been helpful, kind, and courteous. Great guy!The only complaint that I have with this place now is that the service department RARELY picks up the phone. I mustve called 6 times a day for 3 days straight, and did not get in contact with anyone. They never have been like this before. It recently started about 2 years ago. I literally had to call other departments of the dealership in order to reach the service department. When discussing this problem with a few salesman there that I know, they confirmed that it was a growing problem that people have been complaining about.If I did not physically go down to the dealership twice over 10 days to find out some information on when my car would be completed, I probably wouldnt have heard.On the upside, the work that was done turned out GREAT! I never had a problem with physical damage, or poor results with this dealership.Just...pick up the phone.

Excellent service & staff

I really like the service team here. Nice guys and very accommodating

Had an appointment to get a recall done at 10 AM. Called to say we were going to be a couple minutes late and they said no problem. When we got there my wife went in and they said we do not have the part for the recall and then it will not be in for two weeks and there are 27 other vehicles ahead of hers. The service department seems unwilling to help at all.

I bought a extended warranty from Park City Ford for over 3500.00 and they refused to take my truck in for a oil leak that they tried to fix three different times. I tried to get away from park City Ford and have Stevens Ford work on my truck, Stevens said they would not work on something that Park City worked on three different occasions for the same problem a oil leak, and that they were hacks there at Park City Ford. The reason they wouldn’t take my truck is because I wrote a honest review about them that they didn’t like. The review was sent to me by Ford Motor Company. And I really didn’t even want to go back to Park City but ford warranty told me I had to. Funny thing is that when they refused to take my truck at Park City, the service writer said the Service Manager would call me back. Well the grumpy service manager never even had the nerve to call me back. Just like whenever I called to find out the status of my truck when they were working on it and left messages they would never call back. The customer service here is the worst I have ever seen from a Auto Dealership. I would tell anyone who needs service or a new car to go elsewhere because of the way they do business at Park City Ford. It’s a miracle that they are still in business. Also there is no excuse to refuse to work on my truck that they were never able to fix with three tries just because I wrote a honest review. I thought the reviews were supposed to help them better there services, and they always said to be sure to take the review when the work was completed. I just wanted to share my experience with Park City Ford so others do not have to go through what I did with these people.

First time we have gotten a car here, staff was nice and treated us as friends instead of clients. A very nice atmosphere with nice cars

Great service and helpful

Very knowledgeable service department and A well-stocked parts department thank you John calzone for invaluable information I needed to repair my vehicle

I had a great experience purchasing my F150 . Jasper made the buying of my truck very easily, from negotiating to pick up. I had some issues with timing on picking up my new truck. Things kept coming up at work and had to change a few pick up times and Jasper was very patient with meuntil i finally got my truck. And Finally Jasper Stayed late that night to explain everything to me and handed me the keys. Thanks Jasper for all your patience

My experience at Park City Ford had mixed emotions Im grateful for the work that was performed on the vehicle however the customer service could use Improvement upon entering the customer service department I literally stood at the desk to drop off my keys Etc and It took about 8 -10 minutes before I was even acknowledged. There were gentleman working in the service department at the time and they were talking you know to themselves and walking back and forth Seemingly doing other things even coming up to the service desk to use the computer but no one said are you being helped or we will help you in just a moment to where I had to say excuse me Im here to drop off my keys for a recall on my vehicle after I said that the gentleman said Oh I thought you were already being helped and he apologized making a little joke about it that they had the worst customer service ever. The gentleman was very friendly when I was finally acknowledged.

The service guys took great care of my Mustang GT during two separate warranty work visits. The morning shuttle is also a terrific feature to get to work or home. Much appreciated!

Took my 2014 Ford explore for service Monday morning at 7am. I can honestly say Monday mornings are not peoples favorite. Let me tell you, a gentleman by the name Bratt was such a professional and diligent with all the information that I needed to know about my vehicle. I appreciate his care and customer service! Definitely will take my car back. Outstanding!!

I had the pleasure of working with Evan and Jenn. They were wonderful!! They were both very knowledgeable and made what can be a daunting process simple, easy, and they both made me feel very comfortable. If your looking to purchase or lease I highly recommend you go see Evan and Jenn at Park City Ford!!!!!! I love my 2019 Fusion!!!!

Great experience with both leases from Park City. Jasper helped me with my most recent lease and was excellent. I would definitely recommend him and Park City Ford. Going to lease or purchase a vehicle can be a stressful experience and I anticipated it would be but, thankfully it wasnt at all. They didnt pressure me like other dealers did. And Jasper actually followed up with me just to see how I was doing. Im happy with the service and will go there again for my next vehicle.

My review would have been 5 stars; however, I made an appointment for an airbag recall/replacement and Park City did not have part in stock. I had other work done, which was fine, but I have to go back again for the airbag replacement. Not good planning on Park Citys part.

I just picked up a used Focus. I worked with Joseph who made the whole process smooth. Everything from the test drive to a minor fix before purchase was no pressure. This is the second car that I have purchased from Park City and everyone from Joseph in sales to Gary in service is awesome. They want to have a good relationship with their customers long beyond just the sale and that comes through all my interactions with them.

Don’t trust them, they had my vehicle for a month and they didn’t fix it!!!!!!

Great, quick service. The online appointment process worked perfectly. My car went in at the appointment time as made the night before. Service personnel were friendly and answered my questions honestly. Thanks for the excellent customer service!

My experience purchasing a Ford Escape at Park City Ford was beyond any expectation I’ve had.The whole process was great. My salesman Evan was very knowledgeable, patient explaining the vehicle to me considering how advance the features are. Again I am very happy and I would recommend Park City Ford to anyone looking for a great deal and great customer service.

10/10 would recommend! Parker is by far the best door greeter! 🧶🐈 We love our new Escape! And bought a focus 2 years ago. The sales staff is incredibly helpful! (Shoutout to Tyler H!) The service department is great as well!

Shaun and Jasper are great to work with. Fair pricing and they are genuinely concerned that the vehicle meets our business needs. Shaun and Jasper make buying a vehicle easy and stress-free. Air Associates will continue to buy vehicles from them.

I had a great experience purchasing my vehicle. After a general query on the net, I received a contact from Shaun. He was very patient throughout the shopping, negotiating and purchase process. Shaun and the team took care of all details, so I just basically had to show up, pay, and get a thorough tour of my new vehicle. Highly recommend the team at Park City Ford.

I was having an emergency with my Escape, which was just over a year old. It was a computer problem, which caused the cooling fan to fail to turn off when the can was off, thus running down the battery. I called several dealerships, but Park City was the only one that was willing to take my car the same day, AND I DIDNT EVEN BUY IT THERE! The service department was short staffed that day, but you would never know it by the courtesy and professionalism displayed by Brad and Dave. My problem was solved that same day. In this day and age, I was pleasantly surprised with such wonderful service. I will be taking my car to Park City Ford for service from now on!

Do a great job and are honest. Very long wait for work getting done.

Me and my Dad visited this dealership to buy a 2019 Mustang. We had the pleasure of having Joseph Moonrose as our salesperson. From setting up an appointment, to the whole process of purchasing the vehicle was enjoyable and fast. He knew how to get they job done, was professional and courteous. The car was ready when expected and as expected. Very knowledgeable and friendly. What more could a customer ask? Hats off to you Joseph!!!!

Jasper went above and beyond to satisfy and out of town customer. Despite parts department being closed, he still went above and beyond to meet the need of the customer. Quick and efficient. Great Service!

I had the pleasure of purchasing our used Subaru recently. Shaun and the team were so helpful and transparent with the whole process which I really appreciated. I drove from NJ to CT to purchase the car. They went above and beyond to help us and make us comfortable. I would definitely be coming here again and look forward to working with all of them in the future. After buying many cars this year today was the first time I could confidently say this was the easiest and fastest transaction I have made. Also Parker the cat was very pleasant and welcomed us at the door. Thank you again Shaun and Park City Ford!!!

Dropped off car for oil change. Service guys explained everything over the phone and answered all my questions. They were polite, caring and everything went smoothly. Will definitely be back in the future! Thank you for taking care of my Ford!

Second time we have dealt with Park City, in particular super-salesman Shaun and fantastic finance lady Jenn. And again they both hit it out of the Park!!! :- )Between the 2 of them, they had answers for all of our questions....and even threw in a few things we didnt think to ask!!LOVE our new EcoSport, rides like a dream, easy to use controls....and love the color, too!!THANK YOU Park City for employing such GREAT people....just please keep them both there until the next time we go car-shopping!!!!Todd & Deb Brown

LOVE Park City Ford! I’ve purchased my second car from this place and the staff wonderful. Jasper and Shaun are THE best to work with. They are so attentive and do all they can to meet your needs. Even after purchasing your vehicle, you are still welcome to stop by and bug them with any questions/ concerns you may have. I can’t see myself going to any other dealership! Even Brad and the other maintainance department people are great!

Car shopping here at this dealership would have not been easy if it wasnt for Jasper. He was great on helping me buy a new car and didnt pressure me at all. His customer service was amazing. I highly recommend him to anyone who seeks to purchase a vehicle. Thank you so much again Jasper !

Buying a pre-owned SUV from them was a very pleasant experience overall. Special thanks to Louis (sales) and Jenn (finance) for making it happen. Highly recommended!

Shaun at Park City Ford provided excellent customer service and provided us with all comfort, professionalism, and information to make me feel incredibly comfortable with purchasing our new 2020 Mustang GT. It was a great experience. Thank you guys so much!

Amazing experience!! Being a first time buyer and unsure of what would best fit my budget and style, I had no trouble here! Jasper definitely made this experience a breeze. Jasper offers such amazing customer service and advice. Make sure you ask for him!!!

Everything went smooth from setting up appointment online, to greeting, to getting me out in about an hour (I waited). One minor point - I got 3 separate text reminders of my appointment. One on the day before is sufficient

I came in looking to finance/lease a new car and was quickly approached by a salesman. Jasper was a great help and really went into detail about every little piece of info I needed in choosing the right car. I highly recommend not only park city ford, but jasper as well. He really takes his job serious and was nothing short of a great help! Amazing experience overall

I worked with Evan and Jen they were very helpful and Evan even came in on his day off to finish the process of getting my vehicle I love my Ford Explorer.

Service dept courteous and are gearheads who know their stuff= informed auto enthusiests. Tŕuly pleasant, polite great customer service

Every in the service was kind and friendly. I was able to get out in a reasonable time frame. The cashiers were very helpful and patient. Thanks everyone at Park City Ford for your kindness.

We ended up finding this dealership after having an extremely bad experience at a nearby Ford dealership. David Flint and Jason Flint are both amazing and genuine people! They both took great care of us. If you are looking to buy a Ford vehicle you definitely need to go see them. You wont be sorry!

Brad was extremely helpful in setting up my appointment at my convenience. He kept me updated on the progress of my car’s service. The whole staff at Park City are wonderful.

We used Park City Ford to lease a car for my husband and are now in the process of buying that same car. We had a great experience with Dan P. regarding the purchase of our car. Dan took the time to go over all of our options for purchasing our current car or leasing a new car. He answered all of our questions and made the process so easy for us as people who were new to the whole leasing process. I have recommended Park City Ford and specifically Dan to many friends and family and will continue to do so in the future.

Since the day I purchased my Fusion from Park City Ford to my second service visit last week I have had nothing but positive experiences! I am so relieved to be part of the Park City Ford family after 5 years of pain coming from BMW! From sales to service, they are a breath of fresh air to work with!! Aces all the way around.

I had a great experience purchasing a car here. Everyone there was helpful, especially Jasper. He was very professional yet friendly. He made the hard process of choosing and buying a new car so simple. I will definitely come back and refer anyone who is looking to purchase a new car!

My girlfriend purchased a car from Dan P a few months ago and he was phenomenal in explaining the new features on her car and the made the whole care purchasing experience extremely comfortable and easy going. He accommodated us after work on a Friday and stayed late to finish going over the car in detail. I highly recommend Dan P and park city ford to everyone and for those skeptics out there, this dealership is not like any Ive encountered before.

I bought my SUV here and bring it in for servicing here too. Great customer service, nice staffs.I like that they offer a shuttle to bring you back home when you drop off your car for servicing.

Bought a used car from here and I was surprised at how well it drove. Jasper explained the Ford certification to me and it is very great. The owner and business manager helped smoothed out my needs I just want to thank everyone thats there. Im sure anyone who goes there would be just as excited and happy as I was. :)

While I hate the fact that my truck needed urgent repair -- while I was out of town on vacation (!) -- I will gladly concede that Park City Ford was a pleasure to do business with. Their small 2-man service department is outstanding. Exceptionally friendly service from John Calzone, especially since I was on a time crunch, no appointment, desperate, etc. Again, while I would have preferred NOT to ever be in for surprise service, I will gladly award great KUDOS to all the folks at Park City Ford. The repair was expedited, and I was treated fairly, and feel like MY needs were of paramount importance. John kept me well informed, and had the vehicle ready when promised. Great work, highly recommended.

We had a great experience. Jasper was awesome from start to finish. We were able to take our SUV the same day. Jenn in finance was also great.

I recently bought a Ford focus from Park City ! The service was amazing ❤️ Jennifer in finance made the process so smooth, it was my first big purchase since my divorce and Jennifer made it stress free!!!! The salesman Jasper took me to the lot and for a test drive normally I would be nevous driving a car that was not mine, we took a ride we chatted he told me about all the features and I have to say I couldnt be happier with my new car and the service. Thank you Jenn and Jasper

I very much enjoyed the experience of buying my new 2017 Edge at Park City Ford. The service was excellent and there was no pressure to purchase additional products or services. Dan and Jenn were especially helpful and informative. Will definitely be back when I need my next vehicle! Thanks.

Jasper helped me buy my first car! he was so helpful & informative. I felt very at ease while working with him

Just Purchased my new vehicle from Jasper. He was amazing! I would definitely be recommending him to my friends.

Park City Ford has been so great to me! I absolutely love them! I got the best customer service...I walked in with a question and they worked their magic and I walked out with a brand new 2016 Ford Escape. Its been 3 months since and I am absolutely still in love with my car. Thanks a million Park City Ford!

When I came in for an oil change a few months ago, I asked Brad for a quote for the cost of a new carpet/padding for my Ford Escape as well as a quote on the cost of carpet/padding and installation. He gave me a quote for about $500 bucks for carpet/padding and a little over $1000 bucks, for carpet w/ install. I came back a few months later after we determined we could remove the carpet and install the new one ourselves fairly easily. I brought the car in to fix a leaky sun roof and while I was there ordered the carpet from Brad. When I went to pick up the carpet, Brad explains that the cost would be over $750 for the carpet/padding. I reminded Brad of the quote and what he said and he stumbled and suddenly had memory issues. He explained that he would talk to the manager and call me back. He never called back and when I went the next day to pick up the escape and expressed to me that he still needed talk to Mark the parts manager. He then proceeds to tell me that it was marked up since he quoted me which is a total lie. Ford is not going to do a $250 mark up for a part in two months. I was beside myself and told him that he could keep the carpet. He then went an talked to Mark again and then modified the cost to $600 for the carpet. I will no longer be going to Park City Ford for my oil changes and/or any other service. This is not the only issue I had with them today. I went to bring my sunroof to get repaired and they left the rubber weather stripping on the front seat of the car and completely forgot to re - install it. How did they test the sunroof to see if it was leak free if they never installed the weather stripping around sunroof frame to make sure it sealed properly? I am thoroughly disgusted with the quality of service I received.

I made an appointment with the service department for an airbag recall. They were friendly, professional, courteous and most importantly quick and efficient. I would definitely use their services again.

My car shopping experience has been tough so far, however Park City Ford helped me a lot when it came down to my ultimate decision. i was so pleased with the ease of things, especially from the salesman Jasper, who was there to help me when i had any questions or concerns. If youre looking for assistance in getting a new car, i definitely recommend Park City Ford.

Jasper in sales was great. He worked to get me a good deal and the exact car I wanted. I would recommend him to anyone buying a Ford.

Dan and Dave at Park City did a fantastic job of meeting my needs. They did a great job of listening to what I wanted and made sure that the car I chose fit exactly what I needed. They presented me with multiple options, gave me ample time to decide without pressure, and once I made a decision they made sure I had my car as quick as possible. I highly recommend Park City.

I needed to purchase my first car and my experience here was awesome. Shaun was the salesman who helped me and always went above and beyond to help me. He was very insightful and helped me find the perfect fit. Everyone is super friendly and helpful. Had a great experience.

I just bought a car three days ago from here and it was very smooth and fast. I had a wonderful time being there. Jasper who is my salesman introduced me to the rest of his staff and his managers and even the service managers. I am excited that I am actually driving my new car and it is my first car I ever bought. Park City really did help me every step of the way.

My experience has always been great with Park City Ford, but recently they went above and beyond for me after I got into an accident and needed my car repaired. They scheduled me for the same day got the work done in that day and I received a very good price considering the accident was not covered by my insurance. For a dealer this surprised me the most. And I must say if you go there for an oil change or any kind of service be sure to ask for Paul because he truly is the best.

I recently had the smoothest car buying at Park City Ford. The salesman, Dan, made the whole process of trading in a lease and purchasing of another seamless. I appreciated that he was informative, professional and friendly (without being pushy!) Dan and all the members of the team were more than flexible with my schedule, staying open late on a Friday evening! I would highly recommend Park City Ford to my friends and family

Park City has lost my business!I made an appointment and brought my vehicle in for an oil change and brake service on August 8th.  I was told that I needed new brakes and the rotors turned.  Almost $900.00 I paid for a so called professional brake job.  As I drove the car home, I noticed right away, the brakes werent right.  I called Brad Tobin, my so called, service rep who supposedly cares, and told him there was a problem.  He told me to bring the car in on Friday.  I drove my half hour to your dealership and Brad had my brakes checked.  As soon as the tech came back with my car, I was told that they werent right and needed to be fixed.  Brad could not tell me why the vehicle was not test driven after this brake job.  I was also told that there was NO bay to get my car in to fix my brakes that day and I would need to once again bring my car back on Saturday to fix the brakes on my $900.00 professional brake job.I brought my car in Saturday at 9am and waited for it to be repaired.  I waited, as a matter of fact, for 2 hours for the brakes to be fixed.  When the car was done, I drove it home but after driving on the highway, something still was not right.  I looked at the rotors that were supposedly turned again and fixed and found deep gouges in my rotor.  I called in and spoke to Brad again who told me to bring the car in Monday.I brought the car in Monday and was met with, what I describe, as an attitude by Brad when I asked him to see the service manager.  The service manager looked at my rotors and knowing right away that not only were they damaged by the tech but were dangerous. See the photos below!Nick Service Manager took very good care of me and fixed the problem, even giving me a vehicle to use until the work was done.  When I picked up my car, the brakes were finally fixed.  It is the job I should have received in the beginning .Then, trying to give Park City one more chance, I sent Brad an email on August 21st asking to get an appointment with Dent Wizard for my vehicle.  He wrote back and said the guy usually comes on Thursday but he would have to check.  I wrote, no problem, please let me know.  I heard nothing.  I wrote a follow up on the 23rd and had still heard nothing .  Im not so sure why Brad has always taken care of my appointments in this manner and now nothing.  Even if he was going on some type of vacation after the 21st, he could have taken care of it that day and simply had someone check with Dent Wizard and given me a date.I am disgusted that I have been treated this way, even after I have been put out by the poor service.Although Park City may have an honest Service Manager, dont take the chance of a dangerous situation by letting Park City and Brad Tobin get a hold of your vehicle!

I had a 13 mustang, and tried to change a recall airbag. However I went to their shop like 4 or 5 Times, every time they said it would be there next week but no.Also, I tried to do a brake work because I haven’t drove it for like 4 months. And also oil change and battery change. They said everything include labor would be under 700 bucks but actually they charged me almost 1k without changing the battery. Also they told me the water pump was broken and they replaced that as well so they had to charge me like 300 bucks. However the water pump was totally fine and they haven’t done anything on that. They talk, they get money.Did have all the receipts so please don’t say “you are not in my system”.Tired of that and already sold my mustang.However people here are at least friendly. So if you know what you are saying about the car and are confident that you won’t be ripped off, just have a try.

Did a trade In for a brand new 2019 f150. Worked with Shaun and Evan. They didn’t try to rip me off or harass me through several phone calls like the other ford dealerships in Fairfield county. If you don’t buy from Shaun or Evan you’re not going to get the best deal. AND you’re going to regret it. The rest of the team at park city ford are awesome too. If you’ve read this far, just drive there already.

My familys Ford Escape has been a very reliable daily driver but we have put a lot of miles on it over the last 5 years. I came in not too long ago to start scoping out a replacement car and Jasper was a great help, finding the right vehicle for my commute and I would definitely recommend this dealership to a friend.

Great dealership, love the service department here they are very knowledgeable. Loving the edge we got from here, its a great truck in the snow. Will be back!

I had a great experience buying and servicing my new Focus here. Service has always been great and they even sign you up for the ford rebate with oil changes. I love going to see Parker the cat too!

I had a pleasant experience shopping for a used car for my daughter. I dealt with Salesman, Dan. He was very knowledgeable about his inventory and got my daughter into a car that she loved and can also afford. I would recommend Park City Ford to anyone looking for a car and ask for Dan P.

I was recommend to this dealership by a friend, I was a bit skeptical at first because while being on a tight budget I wanted to make sure I got the best deal possible. I met with Jasper who seemed very knowledgeable about each car whether it was the focus, or even an explorer. He was very open to negotiating, due to my financial situation and helped me to be able to afford the car I wanted. Very satisfied with his service.

The team at Park City are simply great. Easy to work with and they take great care of my car. I couldnt ask for a better experience.

Friendly staff and good stock of cars. I would recommend this dealership to anyone. Thank you Jasper for helping me get the car I most wanted. Im so happy!

Great experience on two separate warranty issues on my 2018 Mustang. Tech and service adviser were the best and took the time to explain all of the work involved.

Service is very poor at this place and Milford took 5 days just to get back and tell to bring truck to bpt to honor warranty

Park city ford is a great dealership. I have used their service department many times and they always get the job done right the first time. Ive also worked with Dan Perreault in sales and he was very knowledgeable, professional, and took the time to make sure I understood everything I had a question on. I would recommend anyone looking for a new car to go to Park City Ford and ask for Dan.

Great experience at Park City Ford. I purchased a 2019 escape. Salesman was easy to deal with and no pressure.Jason found the color along with all the options requested. The car was ready for pickup a few days later.I definitely Recommend Park cit ford this is my 3rd car within the last 4 years and will be purchasing my next from Park City Ford!

My experience at this place was phenomenal. I did not pressure to buy a car. They made me feel really comfortable, jasper was a great help in finding my new explorer.

I had great and transparent service, however was misquoted prices. They were still reasonable, but was told cheaper prices on the phone for items that hadnt changed in forever. Really no excuse but otherwise top notch.

I ordered a part for my truck and we brought the truck to make sure it was the correct part. I came back to tell them it was the wrong part. John at the parts department was very rude, told me several times he really does not care and and used the F word. I asked to speak with a manager and was told that I could call Ford they cant do anything because they are privately owned. Very rude, disrespectful and they refused to give their last names. Do not go to this parts store, find another.

Oil change and tire rotation for a very reasonable price. I made an appointment for 8am and left by 9am. Park City made this very convenient.

Park City is not getting my business anymore. Terrible service. In one situation, I had to bring my car in 3 times because they told me they had the parts, then suddenly didnt have the parts. It was a recall. So I guess Ill just keep driving around in this death trap, eh guys?One of the service guys said hed call me as soon as those parts came in. Guess who never got a phone call?Brought my car in many months later, for another slew of recalls. Got my car back making an annoying rattle noise. They had to fix it, then tried to blame me. Nice.At this point, my Ford will just be traded in when the time comes.

Knowledgeable staff with Great Attitude, Purchased a Used f150, Jenn the Finance Manager and Sales Rep Shaun where Awesome ... Highly Recommend these two if you in the market for a new or used Ford .

Purchased new Transit van and nonstop problems, broke down on the side of the road 3 times within first 20k miles. First time was 2 weeks after purchase. Service was rude, condescending and not helpful. Will be going else wear for our fleet.

I love their mustangs there an their prices are great go down an check them out!!!

Not a lot of truck inventory. Pickup trucks are very expensive. Not a lot of discounts.

Had a great experience buying a car at Park city ford. Shaun was very professional and knoll gable about the vehicles that were sale which made it very easy to coose. Thanks again Shaun.

My salesman Shaun understood exactly what I wanted and respected my needs. Shaun and the entire staff at park city ford was a pleasure to work with. I love my new ford and would recommend this dealership to anyone.

The service department is Outstanding!!! Paul Bialy went above and beyond to help. The gentlemen are professional and personal. Being from out of state they made sure that the car was fixed properly. Thank you.

My car buying experience was wonderful. I was able to get the car I needed thanks to help of sales associate Shaun. He was professional, helpful and pleasant.

My car was damaged and I was told to bring it to a ford dealership to have it repaired. Being from another state (here for college) I was pretty hesitant about bringing it anywhere that my peers had not been to. I made an appointment online and when I got there the service was great. I was never talked down to and everything was explained to me in detail. I ended up having more damage than expected and the mechanic kept me up-to-date every step of the way. If I had to say anything critical its that every time I called the service department I got the generic all phones are busy and I had to leave a message. Once I left a message though, I always got a response within the hour. All-in-all a great experience and my car is as good as new!