In word...WONDERFUL! The workmanship amazing. The office staff/receptionist, Jennifer, OUTSTANDING. Due to covid, parts to repair my car after the accident took longer than usual to come in. Jennifer was quick to update me with almost every step if the process. On a scale of 1 - 10, 10 being the highest, I give them a 15!!!Thanks for getting me and my car back on the road. ๐๐
This shop is awesome! Thanks Scott for your time!
The first time I came I came pre covid and was able to have my car looked at same day. No more then someone coming out to appraise the damage. Now post covid they asked me to come back 2 days later when I was already outside which is understandable post covid. I ended up 5 mins late as I work overnight and accidentally fell asleep so I called at 10:05 she told me they had left for the day already And told me to schedule for next week and was uncooperative when I asked if they would return today. The receptionist is rude and hides behind covid as a reason for their poor customer service. Im going to make it a personal mission to make sure no one deals with this business whatsoever. This place is not worth your money or time. There at more auto body places with bigger and better staff. Save your money. You will thank me later.
A super clean shop with an involved owner (Scott) and knowledgeable person up front (Jennifer). First time here, but will be back when needed. Good communication makes the difference.I stuck my head in the back and saw a wide range of high end vehicles as well as some classics too. Thats a good sign.Just know that if its an insurance claim, you should know the insurance company dictates to the shop what brand of parts are used... meaning aftermarket. But if you are not happy with the results, let them know and they will make it right.
Nice people very knowledgeable and helpful
I couldnโt have asked for a better experience. Scott is personable, professional and efficient. He and his team were really easy to work with. They had my car in and out quickly while I waited with my 1.5 year old son in the office (Leanna and Jennifer are the best office staff - super friendly and even put Zootopia on for my son), and they even washed and dried my car for me. I will definitely use them again if I should need to. Highly recommend.
Will definitely come back again! Personal & professional, Scott and his crew did an outstanding job and I am extremely satisfied with both the customer service and the work done to my car! I highly recommend Scott & his team at Westlund Auto Body!
Quality automotive body work by professionals that take pride in their work.
If you want your vehicle fixed by the best, this is your place, Scott and the crew do amazing work. Highly recommended!
Nice place to be, they treat people so nice and ready to assist.
Great team clean very courteous.
Ok