Theyre close to me they did an awesome job I would highly recommend them
Awesome service & fair pricing highly recommend if you need body work or any sort of repairs
Bad people disrespectful curse at me, I ask a question about my car he yelled at me miserable man. stay away
Fast tow service. Our car was handled with care, good customer service.
Excellent business. They go above and beyond. Fixed my car quick and affordable. Straight up no nonsense type of old school spot. Great work city line
Called to ask a question about my car and the man who answered the phone was very rude. Talking to someone else and basically ignoring me as I’m asking my questions. Why bother even answering the phone if you didn’t have the time or he could have put me on hold. Then he proceeded to tell me he does not want to fix my car and what I’m asking for is impossible yet he rarely even hear what I was asking for as he was talking to someone else the entire time.
Got my car back quick better than new.. John and crew are a class act
It’s okay and they are professional
Luca is awesome! Great communication and service. I highly recommend
John used foul language to express himself to a colleague of mine.
The owner of the shop is a lier. He is good at getting the body work done.. But, when you need other parts for your car. He lies and tells you they are genuine(Honda) parts.. Then the guy he gives the work does not even install all the parts.Now the whole job needs to be done again. Absolute nightmare!! Do not bother to waste your time with these guys.
Not known for service, or pleasantries.... Or basic respect apparently. Hung up in the face of a would be paying customer looking for information. Feel free to contact me further as I will be delighted to provide you some courses in customer service and decency FREE OF CHARGE🤦 I wish I was not serious, yet I am. Bridgeport doesnt need anymore business owners that conduct themselves in this manner.
Great service ! John and his crew did excellent work on our 2 vehicles that were damaged by a fallen tree during the hurricane . Will definitely recommend them !
My mother had her car towed. I called for the info. $365 for a over night tow and storage. I asked for him to break down the fee and he spoke so fast I could not write it down. I simply wanted the break down, however he became rude and told me he would tell me when I came down there. He proceeded to hang up. Do not use this company if you can avoid it!
This place was absolutely amazing!! Great customer service great!! So polite and very understanding. I will deff recommend them for any and all auto work. They were very helpful and understanding and even went out of their way to do things that they didn’t have to great people as well as great business .❤️
Some places you go just seem like they have good intentions to help you, in the auto industry but this one is for real. They took such good care of me and my wife, that I would never go anywhere else to get my car repaired again. Thank you guys. Happy holidays.. J..
My experience wad awesome with them but some of you are getting over priced. The regulations are with in the CT DMV site. They can not charge you any price! And i have proof
My Grandmothers car was towed because she exited her vehicle and left it unattended at an intersection. She left her purse in the car with credit cards, money, and her personal belongings. She called me extremely upset and frantic about what happened. I called City Line and explained the situation, the individual who answered was extremely polite and very helpful. Of course, the amount required seemed a little high but because of the sympathy expressed over the phone with what my Grandmother was going through, made me feel better about her having to go there and get her car alone. I was out of state and unable to assist her. My grandmother got a cab to the location and when she arrived the staff there helped her up the stairs and sent someone to the car to get her purse. When she got her purse back nothing at all was missing, which was wonderful because she had over a thousand dollars in it. They gave her directions, helped her to her car, and did their best to help minimize the charges. kudos to City Line for taking care of the elderly, as well as being honest!! Thank you!
Great quality workmanship
I can not say enough good things about City Line. I was in a serious motor vehicle accident recently. Abraham, one of their tow professionals responded quickly and moved my wrecked car out of the way in record time. Even the responding state police trooper commented on the speed of the clean up. Abraham chatted with me in the impeccably clean cab of the truck while the trooper wrote up the initial accident report. Once we got to the shop, the manager/owner advised me to take all of my belongings and my license plates as he said it would be deemed a total loss. This advice ended up saving me another trip back to City Line, as the car did end up being deemed a total loss. The shop and the storage yard were clean and organized. The professional and empathetic employees of City Line made a tremendously positive impact in the direct aftermath of a life altering experience. Thank you.
I have been a City Line customer for decades ever since a friend recommended them. I would go nowhere else to have body repairs or major work done.
Awful man at desk is rude and will take you for all he can. He yells at you and cuts you off and is by far the rudest person I have ever meet. Do not go here ! Avoid like the plague.
Obnoxious and rude. The filthy female peasant that works the counter, the one who looks like miss piggy with a rats nest on top of her head openly mocked us to our faces when we tried to pay for the tow. I tried using AAA in the first place but my tow truck driver got turned away because the city of Bridgeport gets paid by this dump of a place to contract all tows. No wonder they treat everyone so poorly as this pathetic excuse for a business thinks theyre invincible because they work hand in hand with the police.
Went to sign permission for auto to be towed elsewhere. Had to deal with owners belligerent attitude. Heard from others about bad experience.
Horrible. Had vehicle towed after a crash. They then moved it from the main yard to some secret place and all my belongings inside magically dissapeared. Terrible customer service and a complete rip off.
Shady place with a bunch of rude crooks. cash only for tows- do not do business with these guys
Great work!
This place robs everyone that is towed by police strong arming them with unregulated state charges and must be stopped by dmv
This so called company needs to be SHUT DOWN and reporting thief’s and dishonest they have no consistent what so ever STAY AWAY ROBBERS!!
Extremely rude and sarcastic, they should be ashamed of the way they treat customers, they should be closed down and put out of business
Terrible customer service, whoever helped us was a wise ass and i would never recommend this dump
Great service.
John is the best!!
Worse service ever
Rude!!!
Prices too high