This is a terrible business lacking the integrity ro admit fault. Ken ordered and drop shopped me a set of custom pistons with the wrong bore and Orient is refusing to take the return because they were, “custom.” Clearly the senility in this office is only exceeded by a lack of integrity in standing behind their work. Im ashamed to gave spent so much money with them in the past.The kicker is I had to order 2 sets of the custom pistons, which would have been fine, but now im stuck with 2 sets of incorrectly ordered pistons because of Orient’s incompetence. Read other reviews, this shop is a scam.
Out of Stock items dont say out of stock and its been 2 weeks without any confirmation of mailed items. I called them to find out that the item i ordered was out of stock. Had i known that then, i would have never placed my order. Now i have no choice but to wait. Better to buy somewhere more professional.
Great customer service. Very knowledgeable. Ken is a terrific guy.
Decent prices, fast shipping. What more do you need to know?
Back when I was a relatively new track rider, i was told to upgrade my suspension. I came here because it was closest to my house, and seemed legit. Very wrong. I paid for a ktech valving kit, flow adjusters, and fork extender caps for my gsxr forks. After i got them back, they were leaking, and did not have the extenders. I told them them bout it, and they took them back to fix the problems. I get them back again, and still no fork extenders + still leaking. Total jokes. Either too busy to care, bad at what they do, or unorganized. The person i was in contact with eventually stopped answering me, and I decided to cut my losses and just buy a whole new set of forks with som ohlins. I only remembered to write the review today because I finally decided to sell the garbage they gave me, and it brought up nice memories.