Great customer service. Really solid business. Great selection of gear. Great prices. Hard to go wrong with that combo.
Love working with them. Great equipment and I live locally so I can pick up and drop off. I always rent before I buy and Lens Rentals are always so friendly and helpful. All top quality and well maintained equipment as well. 5 Stars Plus! RED
Wow, absolutely terrible company. I rented a DJI handheld and a Nikkor lens, and both items were to be at my address no later then 4/9. Main reason for 4/9 is we leave on our vacation today, 4/10. Now FedEx advised it will not be delivered until 4/12! Haha, of course that is no good as we will be half way around the world by then! Tried to call company on Friday 4/9 to advise of this late shipment and got no answer! What a joke!!! This is the worst case scenario. I can not believe they would even try to cut this rental so close to our departure date. This completely ruined part of our trip as I was relying on the equipment for our trip. Complete disaster. Avoid renting from this company at all cost!!!
As a commercial photographer, sometimes I need a specialty piece or additional lens. Lens rentals has been prompt, friendly and easy to work with. I highly recommend them for any of your rental needs! Shop local!
Wonderful Company to Rent from! I have worked with a lot of people who have rented from them and always positive feed back. I rented the BlackMagic 6k camera, and ended up loving it so much that I bought it! Will be doing more rentals with them in the future! Highly recommend!
Ive rented from them about 4 times now, and its always a great experience. Customer service is some of the best Ive dealt with, very prompt and honest. Equipment has always been clean and fully functional, though Ive only rented lenses. Cant speak for the other gear, really. But they make it very easy to rent what I need, and theyre close enough I can drive by and not worry about shipping costs. I do wish they had some kind of weekend arrangement, like an extra charge for weekend pickup, but I can understand why they dont. I just have to make sure I time the pick up right so I dont miss out before a weekend gig without paying for unneeded days.
Always fantastic.
Horrible experience, they cancelled my order the day before a wedding I had to shoot. Hard to trust them again after that.
Beyond having some mold in the lens hood, this was the best rental purchase I have ever had. Quick shipping, hard case included, return label and even tape to seal all included.
It is so clear that this company is committed to its customers! I had an issue with an incompetent delivery driver who took it upon themselves to deliver my rental wherever they saw fit. Their decision meant that I didnt receive my rental in time for its intended event. As soon as I realized what had happened I contacted LensRentals to see what could be done. They were so responsive, understanding, empathetic, and prompt with every step of the remediation process! They followed up with me and the delivery company and made sure they were clear on every aspect of the situation. Now Im not a big dollar customer, they did all of this for a customer who rented a single lens. I was blown away. Im confident that I will have no reason to be borrowing lenses from anywhere else! Outstanding service guys!
Great all around. I was nervous at first about renting equipment for a wedding shoot. But this place made the whole experience so easy for me. Great equipment and customer service!!!!
Love these guys. They do more than just give you your order; Justin especially was great about showing me the basics of how to use my gear. Definitely hope to work with this location in the future.
I absolutely love using lens rentals. The prices are always reasonable, even for longer rental periods. The website is easy to navigate and my rentals have always been on time whether I pick them up or have them shipped.
I have rented from them five times now and have had nothing but a positive experience. Their rentals are well packaged, arrive on time and perform well. I’ve bought 2 lenses from them as well. Their customer service is where they especially shine. Highly recommend!
This is by far one of the best places I have rented gear from. They are not only quick, but supper awesome to work with.The guys at the store are always super friendly which makes the experience with using Lensrentals even better!
Hands down the best camera lens rental customer service I’ve ever experienced! I’ve been a pro photographer for 11+ years and have rented from all the major camera rental companies for years. This company is unmatched and unparalleled in comparison. Do yourself a favor and rent through these guys 🙂👍🏻
I LOVE LOVE lens rentals. Not only are they easy to rent from and have good prices and reliable equipment, but their customer service is OUTSTANDING! They have assisted me instantly anytime I have a need or question. I just cant say enough about their customer service. You dont find it in many companies these days like this.... every person that answers the phone goes above and beyond. Thank you!
Great experience. We took a family vacation into the smokey mountains and wanted a better camera than my iphone camera to capture the memories. It was extremely affordable and easy. I didnt have a memory card with them and they were able to find and provide me with a memory card last minute. The staff explained everything and helped us in selecting exactly what we needed. I also forgot to return the battery charger and they kindly allowed me to drop it off afterwards without charging me a late fee.
Top Of The Line Gear! They have everything I need in Canon equipment, plus the fantastic prices & Awesome staff with great personalities make it a real pleasure to do business with!
Always helpful and quick, always on time, and I can always count on them to have the right gear for the job (at a fair price, too!). Its a steal when you can pick up locally for free, too. I wont go anywhere else!
Fantastic...Why? Fast, convenient ( i live 5miles away from one of their outpost), great prices, and the lens are perfect. I strongly recommend renting any lens before buying...and Lensrental is the place.
Went to South Africa to study abroad and needed a wide angle lens for my 5d mark iii. Good company especially for locals.
My flight was late and there was an accident on the way but sure enough someone was there past closing to make sure I got my gear. I love Lensrentals.
Love this place for all my photography equipment needs.
Horrible customer service. Needed to rent equiptment for wedding shoot. They wouldnt let me because I have a gmail.
Great set of people! Always helpful and willing to let me test lens before I walk out! (GH4 wit Metabones Ultra Speedbooster)
Fast, amazing clean cameras and friendly staff 🙌🏽
Friendly and great selection/prices!
Always love that place great customer service
Somewhat difficult transaction when dealing with their home office.
This place has been a dream to rent from. Awesome service, fair pricing, and they have a lot of options to choose from. Thanks Lens Rentals!