The ladies in the store definitely demonstrate unconscious bias. The manager and associates. They didnt carry any ethnic hair products. Paul Mitchell was the only relaxer they had. No professional black products either. No design essentials . They kept positioning themselves to watch us I had a wallet and a pomeranian with me. No suspicious bags just suspicious skin...There were associates at the register but the lady with the tablet in the BACK of the store volunteered to ring us up. It was strange because I walked passed her 3 times already. She never said hi....may I help you or anything. She was the manager she asked for my card in a very condescending manner. I opted to give her my number. Im sure at that point it should have shown Ive been practicing cosmo since 1993. Besides that you must be a professional to shop there🤷🏽♀️. I was not treat like a fellow cosmotologist or client or customer. Antioch is in the hood but they give you customer service before you pay. Unconscious bias is soooooo unfortunate. I wont be back and in salons word spreads like wild fire. Its free to be nice especially while your on the clock. I would give negative starts if it were at all possible.
Great prices and variety must go
Love coming here! Always has what I need!
I have been a customer for over 20 years even with the name change.. the hair colors are awesome.. glad to see a store stick to professionalism
The employees are professional, knowledgable, and friendly. Unlike the cosmoprof in Antioch. Very rude and unprofesdional.
Just bought on Amazon a whole kit what this store wanted to sell me just oil for... and then a license??????Why do you need a license to buy shampoo and hair dye???
Zero mention of needing a license until go to pay. No signage. It is a store front location in a mini mall. Sorry us commoners aren’t up to date on which store can sell to who when it comes to hair dye.
Im so glad for this location, they usually have what I need & its not in the ghetto like the Antioch location where drug deals go down right next to your car!
Has most everything we need
Very good
Very beautiful