The staff are always helpful. Very comfortable experience.

Walked in, grabbed what I needed and had a speedy checkout. No complaints!

Theres always an issue when they have to refund ur money for a defect part... they give you a ticket and told you come back when manager is there... you come back for months and the manager never there.. but wait.. whos the manager?... and cones the point you lose your money

I always come here for a majority of my parts. Customer service is great and are always helping everyone. Dont go to the central islip location.

Its to go spot in my hood /lol you have to sign up for their rewards plan it comes in handy ....

Very knowledgeable and helpful guys...excellent service.

Great prices but long lines...

Great store theyre always willing to help

I am always able to get what I need and have no problem with getting someone to help me out with what I need.

The young man who help us was incredible in the pouring rain he was outside and showed us what to do. He was completely right my car is working. Thanks again.

Very expensive store,watch out

Potential, Effective & clean store Brentwood

I always have a great experience there in Brentwood NY. They give me military discount.

Super empty in the afternoon and it was pretty fast I was there no longer than 5 minutes

Absolutely AwesomeWide Variety of all Essential and Accessory parts, all under one Roof.I am Frequent Visitor.This time I was looking for Catalytic Converters CleanersTo pass My Inspection.

I have had good service there, and good experience with workers to help me. The guys in Brentwood store are great!! Sorry the ladies are as well.😜

Good Parts and they offert the life warranty of it breaks just bring it in and get a brand new one

Had what I needed.

Really friendly staff. Very understanding and helped me what I needed to get. I got my car fixed and they made sure I had everything I needed. I was along my way in 10 minutes with everything I needed to get done. I highly recommend it.

Fast and friendly especially this one employee Antonio... Keep up the good work

Great service / prices to high thou

Had what I needed

Staff were friendly and knowledgeable. Keshawn helped me and was very professional and courteous.

Its okay. Always have what I need.

Great customer service

Any parts for you car you can fine in this place

This AutoZone is awesome!!!!! Everyone here is very nice and pleasant. Also they are very helpful. I would highly recommend this AutoZone to everybody to go to. This one and the Commack one are the best!

My hubby loves to shop here. The staff is knowledgeable, friendly and aim to satisfy.

Great staff. Keshawn was very knowledgeable and helped us to find the best part for our car.

Go here if you have time to waste. The waited an hour only to have the staff totally ignore me and not help me resolve my car problem. So truly only go here if you have nothing to do for the rest of the day and you want to fight to get your car looked at.

Not a good experience, I was there today to get a battery it took me 45 minutes in line in order to get a new battery.. this store need a better management crew, service is horrible.

Very slow!!!! So many people working their, but it takes forever to either pay for a item or look up a part. This is every time I go their. If your asking why I go their its simple. Certain parts (brakes pads, etc) I get from auto zone are has a warranty and I dont have to pay to replace them.

Good store, always has the parts I need at a reasonable price.

They are really good super helpful really recommend.

I need jelly there

Always has what you need the problem is they are always short staff you can be one of 2 customers in the store but if the other customer is at the register having a part looked up you can be waiting for a very long time. Yes it is great that they take the time to look up parts for the customer but they should have a 2nd register for someone looking to make a quick purchase.

Helpful and friendly staff. Other than that, dont expect to find anything other than cleaning supplies and overpriced parts.

Stopped by here with my fiancé after our car battery died, all employees were helpful. Let us borrow some tools to change out the battery, stayed after they closed to make surw we were all set. 10/10 would recommend

Its best to know the part you need but they are very helpful

Kind staff

Good price I would say low but affordable and convenient

Didnt find everything I needed but service and people friendly

They great nice they help you in your car needs. Highly recommend

Great help

They ripped me off. I should have checked online first. The same part I bought at AutoZone was almost 20 dollars cheaper with free shipping. Oh well, you win some you lose some ☹️

Very clean helpful employees. Good location and they aldo recycle oil at this location.

12/25/2015 Shopping at Auto zone seems to be like shopping for stuff at a very well stocked old time general store run by people who have been doing business with you and your family for years………YOU CAN TRUST THEM TO DO THE RIGHT THING! THEY HAVE REASONABLE PRICES AND WILL NOT RIP YOU OFF! THEY HAVE GREAT BRAKE PAD WARRENTEES. They replaced my pads 4 times since buying a set for my car 10 years / 100,000 miles ago for the price of the first set of pads.They have great warranties on every part they sell.The Bentwood Store Manager Frank V. and staff are bi-lingual and seem to be dedicated to helping the range of car owner who knows little about auto repair to the well experienced “shade tree mechanic” like me. YOU MUST BE WILLING TO WAIT YOUR TURN ON LINE. IT IS WISE TO BE PATIENT AND POSITIVE WITH STAFF THEN THEY WILL BE THAT WAY WITH YOU. The AZ counter women and men are very good at advising you to figure out what you need to complete a project. The will get you a variety of price/warranty selections for the parts you need and they will print diagrams of the auto project you are working on and will lend you good solid advice on what you need tool wise to do the project. Most Tools, auto parts, and supplies are right there in the store. If you purchase things you end up not needing, just return unused stuff for refund WITH THE RECEIPT) They even rent for free expensive tools you only need one time and refund the entire rental fee upon your returning it. The staff will even come out to your car to scan check engine light codes, help install wiper blades, diagnose troubling sounds and situations.Needless to say, I am a long time AZ DIY customer who appreciates their customer service efforts. So I took time to submit this positive review on this web site amidst all the negative reviews. AZ will serve you well and won`t rip you off!

Wanted to say that even though they were about to close, Vincent took time out of his day to change my low beam headlight of my Benz. Thanks for helping me

Went for windshield wipers. Good service inside. Had little help with the installation as technician was busy with another customer.

This place has two check out options, but one line for parts and one for paying for whatever you want to purchase. But you dont know which line is for which and sometimes a person gets on the wrong line and have to get on line again. This is frustrating because a simple sign that indicates whether you are online for parts or checking out would solve the issue.

I went there this morning to buy some stuff. I paid and the person did not give me a bag i had to ask for a bag for my stuff i must have put my wallet down when i bagged it did not realize it until i got home and was looking for it. Called the store they put me on hold for about 10 minutes. Turns out they had it. But when i got there they had taken all my cards out and moved them somehow my debit card was gone and also a $2 bill. Not really good customer service either. It was my f*** up for placing my wallet down but they could have just left everything alone just out of good faith.

Dont go there is never enough people working. The store makes enough money to have more people working and provide a better service.

Clean....they are very helpfull...good variety

If you have a car and you live in Brentwood bayshore are and dont know much about cars this is the place to go

Great Rewards Program! Great warranties! Excellent service!

Brentwood Autozone is the shop that does the job right. Bilingual Spanish speaking staff that is friendly and helpful. You might have to wait for service, but its totally worth the effort. Check out Brentwoid AZ, they are in The Zone.

They have everything I need with no problem

One of the best service the I have I when on sunday morning and this spanish young tall kid deserve the 5 starts.

Nice helpful people, friendly atmosphere, which is rare at autozone

Great customer service when you finally get to the counter.

They have all Auto parts they great

Best autozone great staff found what I needed fast!!

Good employees help you when you need it

You have to wait on line that customers are ordering parts. Must of been 15 people waiting to order parts. So I would have to wait an additional 20 minutes to pay for self service goods . They should have a cashier for customers . Had to go to AutoZone in and out in less than 5 minutes

Helpful. Employees store clean

Horrible customer service.. not enough workers to check people out on registers... and the only 3 people that works there are so rude and arrogant and they dont have a good presentation.... I dont recommend you to go there because you will wait more than 20 minutes just waiting in line to pay at the register.

They had everything I needed and the service was goog

They have to order alot ot the parts as opposed to having what you need when your car is already in pieces!!!

Good. But slow.

Clean

Well stocked fast service

Only come here because it’s close to my job. Place is a joke. Takes a half hour to buy one item even when there’s not many people on line. Employees don’t care or know anything as usual with autozone but this one is the worst

Theres always a line go to Advance Auto or Parts Authority

Ok

Slow service

Employees are polite and helpful

Long wait...always under staff

The prices are a little high an the wait time for party when ordered its a little long.

Informative and friendly service

Fast and good service

Always short staffed and horrible customer service

Good service!!👍

You can get anything for your car or truck

Understaffed was stuck on 2 lines for 40 min

Good Autozone

Lines on weekend are from here to Timbuktu.

Long lines to checkout and no one seems to are

Cheap car parts

Not enough staff to help you and you wait for help for a very long time

The place is busy most of the time

Not help no sign where to pay or get parts cashier rude if you go on wrong line

Excellent attention

Horrible customer service, merchandise with the wrong tags.

I was given the wrong product

Slow service

Fast service

Auto Zone customer service is extremely horrible no one pays any attention to you the drag their feet and the wait is forever I had to put down what I was purchasing and leave.

Nice people

Good place

Fast service