4/5 stars for freshness in produce.0/5 stars for the customer service or lack of from the teenagers that run the store, specifically during the night shift. I highly doubt the corporation hires just anyone and puts them on the floor to represent their company without BASIC training but if their employees are any indication, I suppose HEB does!
Very busy. Ww were waiting to pick up trays for a baby shower but they were running behind. While waiting I got to do some great people watching in the parking lot and who doesnt love that!
Love curbside. Only problem is when they do not include an item purchased.
Seems every time we find a products we like and start buying they discontinue it.and their steaks are so tough.
Geat Texan Institution. Store made tortilla chips that rival restaurant quality. Employees everywhere if you are needing assistance. Produce is fresh and plentiful. Best grocer hands down!
Fresh produce, although the young staff have a terrible attitude in the afternoon.
The pharmacist was very helpful and knowledgeable. The wait time in line was minimal. Store was clean and well organized.
Because of the food I give you three stars but if it was just because if the customer service I would give 1 not one hi, hello nothing not a thank you or have a good day when I leave. And thats every time I go in there you would think for a company that has a very hard hiring process you would have better customer service. The order pullers just walk right in front of you not even an excuse me very poor customer service
This HEB was so accommodating to me! I had a curbside order and a prescription to be filled. I felt they went above and beyond. Thank you!!
The youngsters that bring out the groceries have always been kind, respectful and willing to divide my groceries to put cold stuff in cab of the truck, while dry goods went in tool box, other items in the bed of the truck!! I shop here often because of them!!
Regular customer. Very nice and very helpful. Fast check out and always well stocked.
Cashier at self checkout lane was not friendly at all. I didnt even get a good morning or any acknowledgement what so ever. What happened to greeting the customer. This store is normally very good with customer service ☹️
Beautiful place to shop. Underground if the weather is not good drive over on Shepherd and 29th here in Houston. Plenty security plus just drop on the top level n walk in. Love this store. You will also
Love my local HEB! Always clean, I can find what I need quickly and the staff is absolutely the very best!
I moved here about six months ago and I absolutely love this HEB. The cashiers and the workers on the floor are very helpful. I am disabled and I have to use a handicap cart and if someone is on the floor working they always come over and ask if they can reach the item for me. That really means a lot to me. The only issue lately has been there handicap carts have not been working. When I went in yesterday I had to try three or four of them before I found one that would go and thats very unusual. Maybe someone could check them out. Keep up the good work
Great store, well stocked, friendly customers & a staff that is legally awesome!Yep, its a grocery store. Good variety & selections throughout, HEB is the standard & sets the bar out of reach for the companies that want to compete.Recommended with high marks.
My family and friends love shopping at HEB🥰. We always find great deals and the meat quality is the best 😉. Only place I purchase my meat from. Thank you so much for the consideration for your customers 😊🤗🙏
Professional and friendly staff starting from the front desk to the back at the treatment areas. Dr V has been excellent . She is very caring and has been making sure my partial is the perfect fit for me. I’ve never worn a partial before so it’s been a learning experience. Dr V has been very kind and patient. She always answers my questions and listens carefully to my input. The front desk staff and dental assistants are professional and friendly. I definitely recommend you having your dental work done here. Thank youDr V and Cydney you have been amazing.
Always stop here to get my groceries before heading to Round Top. The employees are always pleasant and helpful.
Great place to shop for the things you need...Always available checkout lanes...very neat store...
I love HEB so I made a quick pit stop to grab a couple things and use the bathroom on our trip through Branham. All I can say is they need to hire some to clean this place better or at least care. The bathroom was so bad had to clean my own toilet. There are only 3 toilets in the ladies room here and they all had bm on them, when I tried to bring it to the attention of one of the cashiers I was given the what am I suppose to do about it look
The wonderful employees are why HEB - Brenham is my first choice. The selection and prices are the best in town. Everything I purchase there is fresh. I need a motorized shopping cart and HEB works to have them available and ready to go. I appreciate that.
I drive from Sealy to this location! They have alot of speciality items from Louisiana foods that are super delicious like i am back home!! The store has stocked items and i always find everything i need. Fresh meat department is great also! Im not so pushed about staffing, the store is one of the better HEB i know because of the VAST food select available! Whoever buys for this store, please keep the Louisiana specialty items you carry!! I dont mind the drive at all for what i want!! I 👍💯😁
Great store to shop in! All staff does a great job, theyre very considered of their customers! Jerry
I found a used panty in my shopping cart I think it was one of the workers there. Nevertheless I kept the panty and never washed it to this day. Great experience shopping here!
Delicious healthy fast meals you can cook in the microwave 😋
We love HEB, the employees are very friendly and helpful when looking for things.
Love this store. I appreciate the organic, non gmo items at affordable prices. Its always clean. And well stocked.
Did curbside..very good all items in stock and no subs. Staff and wait time was great.
Love HEB my favorite place to go food shopping 🛒
I really appreciate how fast you can check out at H.E.B unlike Walmart
Cart pusher associate Tucker, was very polite and professional tonight, asked to take our empty cart for us, and said, have a goodnight. Need more employees like him, reminds me of my self when I first started working retail. Guys like him need to be moved up and put into a more expressive position. Thank you Tucker for your kindness sir. Keep up the good work young man!
Almost always well stocked, friendly staff
What I Absolutely love about HEB ... I don’t have to check myself out! They have plenty of cashiers !!!
I feel I am given the best customer service every time I come .keep up the great work.thank you .
Love HEB.cigs are to high.but food is nicely priced.meats r decent.i wish caldwell tx had one
Amazing how quickly they brought out groceries, nice and friendly, thank you HEB Brenham
It says I visited 4 days ago. I was there again today (and Ill probably be there again on Saturday). If I dont like a place, I never go back. Actually, there is one HEB I dont like. Only one, out of all Ive been to.
Always have shelves stocked and the people are super friendly
This particular location is ok. Mask wearing is not enforced, and it seems like the local community thinks the pandemic is over. So, lots of people without masks, and lots of coughing and sneezing while I was at the store. Hope the employees dont get sick from all these selfish types.
Best grocerie store in brenham (almost only one)
The curb side service is horrible they are rude and I have never received my order right quit using it because i hated being disrespected and talked to with harsh words
Thanks to God doc and his fellow employees will help you out get you what you need and go the extra mile
Nice store, had everything you would want and then some. Great beer selection.
The employees were very helpful and the store was clean despite being very busy. They had run out of several items, such as Easter candy. But, it was the day before Easter.
My favorite store to shop at. Great sales and deals all the time.
Almost two weeks since my last grocery trip and I was so happy to see toilet paper. Buying for my elderly neighbor as well as myself I checked the sign which read one per transaction. If course, I get through all the hassle of gathering everything for two lists and waiting in line just to be told they can only sell one pkg. I get rationing, but dont set me up thinking I can get one per transaction then change it at the last minute.
Parking sucks, but great selection of goods and friendly people.
I love HEB! The HEB brand products are great. Many of them better than the name brands. Plus, whenever I shop there I feel like Im flexing my Texas pride!
Allways the preferred place too shop for groceries
I’m very happy with the way Curbside has help our family cope with COVID-19. Even with a state wide mask mandate, not everyone wears one inside the store and I’m thankful H‑E‑B has the convenience of curbside pickup that is no contact. It’s safer and faster for those of us who don’t want to risk going into the store.
A great place to shop
Always seems to have more selection than Walmart
Always great service and prices.
Kind and helpful. Usually packed with people.
Love HEB. This store is getting a little snug for the size of the town, though. It felt cramped and crowded, especially considering this is a time where social distancing is important. However, the lines moved quick, people were nice, and they had most of what I needed in stock.
Great store!! Excellent customer service!! Happy checkers!!!
Great store! Wonderful employees! Vey friendly & clean
Found my cotton candy grapes here. store was immaculate.
Nice clean store, still ask you to wear mask. Stocked good.
Quick and courteous curbside service. Love the efficiency they have and the friendliness of their employees.
HEB always has smiling people at the Entrances. They also have people knowledgeable, on various locations, in Store to help find items.
They seemed to be out of a lot of their HEB brand products that I normally buy, but the store was clean and the staff were still friendly and quite helpful in finding replacement products.
A shop here all the time it is easier to find all my grocery items and very friendly cashiers
Expanding already awesome existing space. Another gem of Brenham this HEB.
Usually have whatever you want.
This store is located in a easily accessed spot, its clean and has most of what youre shopping for.....
Absolutely Awsome as always.....
Best selection in town
Great service with Curbside!
Fresh seafood yes it at HEB nice people and all plenty of handicap parking go shop
Ive been here once to get some hair gel, 10/10 would shop here again.
Carry a lot of items for a smaller grocery store. Always busy but fast check out.
This place is great! They are well organized and friendly.
They are covid compliant. They have quality products at decent prices. Handicap access, parking and electric carts.
Very clean store with friendly employees.
So the pharmacy was closed and I went there try to get a coverage shot but they closed a little early cuz it was Saturday
HEB never fails to satisfy. Good prices too.
None.... buy with phone andhave delivered
Old but big. very clean. really like it
On yesterday I went shopping and looking for some dog food... And a lady attended me and help me with special attention.. thank you for everything Kenna...you are so great...
Always clean and helpful employees
HEB is awesome. Friendly staff, great selection of items and locally sourced produce!!!! It is mostly located in Texas so the money stays in Texas! Please support them.
Nice and clean. Well stocked. The only negative is too many folks without masks in the store.
I live in Austin and this is the only major grocery store on the way to visit my relatives! The parking can get a little hectic but for the most part, this store rocks! The employees are always very courteous. The bakery is a great place to pickup a cake on the go and the floral selection is always fresh, offering new floral arrangements for all occasions. Great pit stop on my road trip! Thank you!
HEB!!!👍👍 Two thumbs up!! Hard workers, teamwork, and dedication to serve the community regardless of any forsaken circumstance.
The one in Brenham Tx. I didnt like, the employees kept pallets on the end cap. Which made it hard to avoid others. Also had electronic jacks in the isle. The only good thing was good service at the register. Very nice....
Love HEB... Or used to. With the mask mandate I cannot shop for fear of passing out halfway around your store. Now I cannot buy online unless I wait TWO days... Or pay your shopper $4.95 for the inconvenience fee?!? Thanks... No thanks. At least Walmart doesnt charge 3 percent fee on every damn thing. BOYCOTT UNTIL YOU BURN THE MASK LAWS!!!!
Fantastic produce and vegetables anchor this well run store. They have lots of products not found at the HEBs in Houston. Prices are excellent and lower than most grocery stores. The check out staff are always friendly and make shopping here a pleasure. Their bluebell ice cream selection is unmatched since this ice cream is made here in Brenham.
HEB over Wal-Mart any day, please build one in Sealy
All of the employees are helpful and seem to convey the seriousness of the state of our nation. They help me as a shopper feel welcome while also feeling safe. No complaints. Thank you for your hard work.
Love it but not as good as wal-mart
Great place to shop!
HEBs curb service was much better yesterday than a week ago. Could be that we are getting more comfortable with their procedure. But we arrived a few minutes early and were on our way home even before our scheduled arrival time. Thats pretty good!!
Nice big store. Fairly clean. Good prices on almost everything.
Great selection and variety. Great service. Really nice seafood counter, with a great variety of fish, shrimp, etc.
HEB has got to be the greatest grocery store on the planet. Quality food, quality associates. Great meat and seafood selection. Just a great experience.
Went shopping there today and we are in the middle of the COVID-19 deal. All the staff was very very courteous and helpful and pleasant. I salute the employees for constantly going above and beyond. You can even tell that they are smiling under the dreadful but requires mask. Keep up the good work and thank you for.taking pride in your job and making all the experience good. Thank you!!!