If I could give less than a 1 star I would. WCT Outdoors kept my golf cart for almost 2 months. They would say it was fixed I would drive 16 miles each direction to pick up and try to drive it and still encounter the same problem I took it in for.. They replaced coil, fuel filters, RPM governor, carburetor, spark plugs etc. I was quoted 450.00 to repair after all was said and done I spent 1200.00 and it still runs terrible. I spoke to the service manager and after the 3rd time I returned the cart he said he would send someone out to pick it up as a good gestor. Guess what? they have still yet to come and pick up nearly 1.5 weeks later, they even had the nerve to suggest that I pay several diagnostic tests. This group of so called technicians and managers are a joke. They guess their way through everything and never repair anything. I would highly suggest taking anything you need repaired into Houston, Austin or San Antonio as in the long haul it will be worth it.JeffStill waiting for someone to reach out to me but that hasn’t happened, go figure it is now June 8,2021. More then enough time for someone to do so. As I said go anywhere but WCT all talk but nothing done.
I would not take my equipment to WCT Outdoors. Just wanted to get the word out that I took my mule in to get some thing checked that was not working on it for me. They told me my fan motor was burned up and my light bar was broken/burnt out, estimates cost would end up to be around $1,600. I then went to pick it up to get a second opinion and they charged me for and oil change I did not ask for and refused to refund me the money. The second opinion told me that everything they claimed to be wrong with my mule was incorrect, that the fan motor simply just trippin a breaker cause it to stop and my light bar ended up having a cut wire that I am blaming the employees and WCT Outdoors for doing. They other guy fixed everything for a sixth of the price that WCT Outdoors cost me. Main reason for the post is to let the public know that there is other places in Brenham to go besides WCT, always get a second opinion.
Good people always take care of you
Very friendly and helpful people
Had the exact part I needed for the chainsaw. In and out within 5 minutes. There gentleman that helped me also was friendly and knowledgeable.
I went into WCT Outdoors to try to locate a fuel tank cap for a machine I have. Ive previously tried the tractor places with no luck. WCT said theyll search all of the mower brands to see if jitney find a match. Im game. They will call me.
The guys are very knowledgeable and kind to those who need help.They helped me with finding the right parts for my riding mower.
Excellent service from knowledgeable personnel. I have been a very satisfied customer for 30 yesrs
Wish the services offered a year ago had some sort of warranty. Had a robomower installed and was ultimately told to dig up the line and bury a new one myself given the equipment needed would need to be borrowed. When the job was new and being paid for, they ‘found’ a tool to lay the line. Now the system shorts my home down every time it’s plugged up and dig from the onset.
Service Department is wonderful, the employees are very helpful. Top notch Customer Service
Bought a BadBoy from this store and had amazing customer service. Our BadBoy was even delivered to our door on a Sunday. I would highly recommend this store for your next purchase.
Service sucks
That have a great customer service and a large number of out door a t v s
Want it need it these guy know their business
A rip off tried to charge my $2500 and some to fix my bad boy zero turn said it need a motor but I took it to Mike Cook in Brenham and it only cost us $500 motor good as gold
Excellent service