I only go to UO for the records and today (7/15/21) they had excellent selections! The person working the register was also so nice! Will come back again.
Katie and Davina were AWESOME!I can in to find an item as a Christmas gift. Only 14 left but could not be ordered online. These two ladies jumped on a phone and made it happen. Great to see customer service is still alive and well at UO’s Brea!!Will definitely shop here again !
Yes I order a pair of Vans leopard slip-on shoes for my sister and it doesnt seem to fit her foot I ordered online can I take it to Brea to exchange it for a different size thank youGod bless
I love that store 😍😍
My online order shows still in KY since December 10th i will be requesting a full refund on shipping costs since another email said my item should have arrived already
Came in store to pick up a few items. first off, when I called in to put those items on hold, the girl on the line said the items were all sold out. I walked in and within five minutes, found those items. Secondly, I asked for a send sale for a cardigan from Sherman Oaks since it was sold out online and in store everywhere else. Neither the sales associate nor manager knew how to do the send sale; they saw that the item was in stock online. I was extremely skeptical since I had just called customer service. They pressured me into just purchasing the item online. Just received item today: it came in the wrong color.Moral of the story: next time, customer asks you to execute a transaction, do it or admit you dont know. Dont waste their time. Also, just go to fashion island.
This store should stay out of politics
Love this place, except the stuff is a little expensive, but very trending and in stock items. Wish they have more sales
Great place, comfy clothes.
Small store with typical stuck up hipster employees. Not a very big selection as far as what they sell. Id rather go to the one in Old Town Pasadena or Burbank.
Great customer service! As soon as you walk in you get lost in all the merchandise all of the items that the hop up in the front of the register its a very very planned out store definitely organized and aesthetically pleasing....
Not 1 person said hello or acknowledged my daughter and I, when we entered the store. Several associates just hanging around doing absolutely nothing? What a waste of bodies in the store, people standing around getting paid not to greet or help others, Even taking selfies!!!!! While the cashiers were working overtime helping and answering questions and directing customers to items in the store! They should be paid double $$ needless to say I will not take my daughter back in to this store ever!
I love the stores style, my only complaint is the pricing.
Great customer service. Cashier went out of her way to check for discounts on certain clothing, didnt even have to ask her!
Good but for someone like me, not really my style.
Everything was neat and tidy. Employees were great as well!
Great aesthetic. A bit pricey
Still a nice store but mostly selling clothes now i like the unusual other thing they sell there
Good customer service, but only complaint is that the store is really small, but other than that it still has a good selection.
Clothes to expensive!
Slight step up on pacsun. Stussy champion fila bdg. Thats it.
Great store. Employees are always helpful.
I started coming back to this store because of my teenage daughter. Prices are outrageously expensive for basic outfits.
Nice
I remember shopping at this store when I was in highschool. Im 15 lbs heavier but still love the store.
Pricy but its what the teens are wearing, great customer service.
Go here for all my trendy hipster stuffs
Always friendly staff.
Love mostly everything that they carry...
Super expensive. Cant find anything under like $30 and I mean, the clothes is nice, its just too, way too expensive
My daughter likes this place, I think its way over priced, with limited selections of current trends.
Awesome cozy store to shop!
Nice cothing
Unban outfitter be cray Cray
One of my go to places
It had what was needed for my granddaughter
Website is very misleading when they say they have things in stock, you call, speak to someone who instead checks onsite inventory, goes to the same website Im using and tells me to come in. Go in, get told by ANOTHER young lady that the item Im looking for is NOT in stock and then sends me off on my merry way with an Im sorry we wasted your time half booty apology.
Great customer service!
Very hip place!
Good selection and staff
Cheep expensive hipster clothing
Great staff
Too expensive for the quality
Good clothes
Good
Over priced
Cool
Excellent
Meh
High Prices, nothing special in products
Expensive
Guys section is little to none.
Overpriced...
Is too $$$
Hipster
Very elegant things I love.
I like that store, super woooow clothes the bad thing is that if this middle folds and apart I do not live in that city where the store is
I dont like the poor selection they have.
Great prices 😊