This is now my 4th vehicle either purchased or leased from Brandfon Honda and wont be the last. Customer Service from sales to service to finance have been 10 out of 10 every single time Ive visited. I have no need to shop elsewhere. The consistency, value, and comfort level in purchasing from Brandfon is second to none. Thanks again for the latest new whip pictured here!! #2021Passport. Now I just need the tent attachment 🤔🤔🤔 Thank you, again!

Just got a Santa Fe hybrid 2022. Jim was great! Answered all our questions and went above and beyond to help us out. Will definitely come back

Dale Steeves Is the GOAT!!! Change my car buying experience for life!! NO bs straight forward and honest. Thank you so much for getting me into my Audi !!!!

Joanne Panzo is the best sales person they have! In three years she’s sold me two brand new cars and is always so nice and helpful! I’ll never shop for new cars anywhere again after the incredible service she gives! HIGHLY recommended!!

Chris Donofrio was tremendous with assisting me in the purchase of my first vehicle. From the time I pulled into the lot he was there to assist me in finding exactly what I was looking for; while making it a priority to assure everything was affordable and accurate when it came to pricing. Even a full week after purchasing the vehicle, Chris was only a phone call away to answer questions that I had. I was able to tell Chris takes his role of assisting others seriously throughout the whole process. I recommend Brandfon Honda for anyone looking to purchase a car! Do yourself a favor and recommend Chris Donofrio while you’re at it!

Driving through West Haven and our Pilot started to have issues. We called the service center and they saw us right away, no questions asked. They weren’t able to fix it but they helped fix the car enough to get back home with our three kids. They helped us get home safely. Thank you to the mechanics and staff working the service center. I wish I could give a 10 out of 10 recommendation to the folks that work here. Life savers.

The service Center ROCKS!!! They helped us out of a very intense car repair situation on the fly while we were traveling through the area to relocate our family. They were kind courteous & knowledgeable. Would totally recommend them to everyone!

Dale Steeves was amazing to work with! She was right there with all the options, information, and answers making the decision not so hard. I felt she was honest and gave me the best deal she could.

First experience financing a car. If I knew what I know now... I would’ve went elsewhere! No master key and the lies that was told during the sales is like he said she said at this point!!! When you know better you do better!!!

Dale was incredibly helpful and kept me in the loop during the whole process.

I am not going to start off by saying I have had a ton of experience buying new cars. In fact, this was my first time. Brandfon Honda set the bar extremely high for any future experiences I may have at other dealerships.Everyone in the dealership was very helpful and attentive. Our needs were looked after every step of the way from the moment we walked into the showroom. We met with Julio because we had family members enjoy their experience with him and we can honestly say he went above and beyond our expectations. He was prepared to answer any question and provide quality information in regards to each step. He knew the cars top to bottom and helped get us into the right eco-friendly hybrid we were looking for. Julio has a great mind for what he does and a caring heart that looks to help others.The rate that they were able to provide for us was within our ballpark and perfectly reasonable for a brand new hybrid vehicle. The market for electric and hybrid vehicles is robust and they were able to locate and deliver the car I wanted within a week or so.Again, I cannot stress enough how much I recommend and how highly I rate both Brandfon Honda and Julio for my first experience buying a vehicle. I wholeheartedly give them a five star rating and look forward to many years of potential business.

Great experience at Brandfon Honda! Big shout out to Chris Daniels and Chris Augur for making the experience a great one. We love our new ride and we couldn’t be happier. I highly recommend this dealership given the excellent customer service overall!

Dale Steeves was amazing and got me in a brand new car right away. Was hassle free and quick!

Oil change took 45 minutes with an appointment. While waiting, I spoke with sales about inventory. Everyone was nice and my wait was a breeze.

Please see JOEL DEMARCO!!!! Purchasing my car today was a phenomenal experience. I appreciated that Joel took time and patience to listen to me. I told him what I like and what I didnt like from color of the car, the interior to my payment. I got exactly what I wished for and I got an amazing care/protection package too.I love the fact that I didnt feel pressured to buying my car. Buying my car today was absolutely meant to be. Joel truly is an amazing sales person and his finance director Chris P. is just as amazing. Thank you so much Joel.

I had the best experience buying our new family vehicle this past weekend. Joanne made everything so easy for us and we couldnt be happier. Also a shout out to Chris for getting us the best deal possible. You guys rock!!!!

Came in looking for a new lease and was helped by Dale. She was professional and worked with me to get exactly what I was looking for in a vehicle and a payment. Highly recommend.

Thank you jonna Panzo for helping me get this car. When I was in Situation. I would highlyRecommend anyone here. !!!!!!!!!

Update: engine cover was removed during servicing and has not been returned to us.Beware of financing scam: My husband found the car he wanted very quickly, credit score is in the mid-800s and knew we wouldnt have an issue with financing. While we waited for the title, it seemed like our financing wasnt a priority. We got a call that the title finally arrived after two weeks and our loan would be a 6% interest rate.We went to our credit union and without a cosigner he was offered a 2.5% interest rate, meaning we will save around $4,000 over the life of the loan.We also found out the dealership contacted the credit union for the loan, but didnt provide their loan to us as an option. One has to wonder... why go with the super expensive financing when there were more affordable options Brandfon? I dont know if this was intentionally screwing us, or just basic ineptitude. But this stuff isnt hard. Steering us to an expensive financing option unnecessarily and not being transparent with the options available to us was obnoxious. The response at the time was that the CU hadnt gotten back to them fast enough. Flimsy at best. I had an answer within 12 hours when I applied. Somebody is either not doing their job or wanted to make some fast cash off of us. Not appreciated.Their vehicle checklist also missed that some lights were out, meaning we have to go back for servicing because they missed something. It makes one wonder again.... what else was missed?Love the car, the service and communication left a LOT to be desired. Not looking forward to going back for the light servicing, but what can you do?

The lady we dealt with didnt really have a clue. Didnt even try to see what our warranty covered. She said she couldnt get the paperwork pulled up from when we bought our car in the Watertown Honda. We didnt know what services it had when it was bought, figured it was the same everywhere, and if not, at least pull it up in their system.***She also was very open about not believing the whole covid thing from the start. She only wore masks when necessary, she rolled her eyes about the dealership and mentioned not having a vaccine a couple times. A lot of places mark the employees somehow if theyve had their vaccine. I was very upset about her not having it and blatantly saying she doesnt even try.***And also it was her who said she wasnt vaccinated, not the company.She said they would put it through the car wash, which they did not.Definitely not going back here again!!!!

5 Stars plusThe Service team delivered in every way. Valet Service, Service Agent Randy, Technician Lead Memo, Car washing teamLeft me really impressed by how they coordination every step. This is what teamwork, at its best, looks and feels like.

Bilal at Brandfon Honda was amazing. I needed a car quick and he did everything in his power to get me into a car quick! The rest of the team were also amazing. Again, Bilal was an awesome sales person to deal with. Thank you Bilal!!!

Joanne was the easiest salesperson I’ve ever encountered. She has a great personality, she made sure she went through all options to meet my needs, she communicated with me well and there was no pressure. Chris assisted in wrapping things up, they both worked together to get me in my brand new 2020 Honda Civic. I love this car !

A nice selection of new and preowned vehicles

I live in east haven for over 12 years but never ever found a chicken leg in the fan were the cabin filters goes this happen in branfon honda i told my wife just oil change but they said that it need a new cabin filter she told them no thanks it was because i had buy a K&N filter i just didint have time to do it my self but after that oil change wen she use the air condition starting making a big noise and smell really bad i told her that wen they took out the filter they maybe didint put it right that probably the noise but what about the smell so a month later i changed the filter i tested and the big noise was still there i take everything out again and found a chicken leg in the fan i was liked no way i told my wife and she said i told you that was from were the smell came from i was like why someone do that just because we didnt change the filter with them this happened on 2020 summer i know its late to tell the story but hopefully they pay more attention to there workers i just think that person said if i live this chicken leg they will come back and finally change the filter because the noise was big thats why now i have cameras for my own safety now.

Buyer BEWARE!! Do not ever finance a used care from Brandfon Honda!! I financed my 2015 Honda CR-V just under 2 years ago. Was supposedly in “mint condition” at 9,000 miles. I have had nothing but issue after issue with the electrical. It’s completely unsafe and I have spent so much money fixing it!! Not only am I paying almost double what it’s worth, the car is a freaking lemon. Of course since it’s been almost 2 years Brandfon will not take responsibility of the cars issues. But tell me how a perfect car (supposedly) can have so many issues within 2 years of getting it! I take perfect care of it. I get it maintenance regularly and make sure it’s perfectly taken care of as it’s my only car for my family. The only way to get out of this car is to get put in a new car with higher car payments!! Do not trust them. They wanted to make a quick sale and rushed me and shame on me. I’ve learned my lesson. But please, buyer beware!!!

The place and service is good, Luis Cintron of Customer Service is great, hes always very professional and attentive with his service, he treats you with respect and honesty, he cares about understanding your needs and then he gives you options to repair your car, besides being patient and he speaks English and Spanish too.Thank you Luis, because of you I bring my car to Branfond Honda

1.) Refusal to discuss out-the-door price until you disclose your finance plan.2.) Zero negotiation of fees that are pure profit (e.g., $599 doc fee, $10 accessories charged at thousands of percentage higher, etc.).

Thank you Cory and your team.I sent in a good friend and they had a fantastic experience on the certified Honda purchase. We have been sending in our friends and family for years and have never had anyone with a bad experience.We have been dealing with Brandfon since New Haven in the early eighties and they are surely one of the best dealers around!

Great experience for a first time car buyer. Patrick was very professional and made the process easy. I was a bit apprehensive about going to a dealership because I assumed I would be pushed into buying something, but that was not at all my experience. I found the car that interested me and I am very happy with the Honda Fit. They did everything they could to make the experience simple and straightforward. 10 out of 10 would recommend.

Very clean place and amazing staff!

Great dealership. Professional and friendly staff

Glad to do business with Brandfon and Dale my salesperson.. No hassle..

Great place the people are very professional and they do great work

Guy roaming parking lot says its his parking lot. Rude.

I cant believe I managed to obtain a WONDERFUL new Honda Fit with the help of Joel!!! I literally upgraded from my grandmas old 1998 Honda Civic that was croaking. Something about the storage options and mileage of a Honda Fit spoke to me, and Joel walked me through all the wonderful ways you could fold seats to fit things. I was a bit clueless at the process of buying my first car but I appreciated Joels patience. I also appreciate the whole dealerships patience with my dads various concerns.

If you did not buy tires from them do not ask them to service them. Which as a whole, if thats their policy is fine. However, you must clearly tell this to people who book service regarding their tires. I also feel that if they do not have confidence in their mechanics to assess the safety and installation of tires not purchased from them (even if the rims are Honda purchased) then I dont understand how they can trust them with more complex problems. Heaven forbid you had to emergently have engine work done somewhere else, who knows if theyd help you. I have switched to a different dealership.

Chris was great! He didnt oversell. He was very patient with all my questions. He walked us through the car functions very thoroughly. He was very personable. We worked with Gary for financing and he was also thorough and patient with the many questions I had. The showroom is beautiful. I received a call from the owner congratulating me on my car purchase and to see how the buying process went. That was a great touch. I would definitely buy from them again!

I have repeatedly return to this dealer for almost 20yrs. This is due to the quality and respectful treatment I have received over the years.

I have been buying cars from this Honda dealership for 30 years and I have never been disappointed yet. They have always been exceptionally professional and have always gone the extra mile in order to help out when Ive had problems. Based on my personal experience I would recommend them to anyone looking for Hondas

Their secretary will tell you anything to make you pay more for your cars maintenance. Got an engine replaced and not even a month goes by and I had to replace it again. While not allowing me to Source my own motor. Then not trying to honor their warranty.

My service adviser was great she explained all the services performed and the ones recommended ..No pressure and no up selling like the other Honda dealership in the neighboring town of Clinton

We have bought four Honda vehicles from Joel DeMarco at Brandfon; An Accord Coupe, a CR-V, a Fit Sport, and a Pilot. Joel is an exceptionally helpful sales consultant. He knows the product well, and if he does not know he will find out. Joel is honest, friendly, and patient, but thorough. He has always made time for us on our numerous visits to check out the latest models, never exerts any sales pressure, and remembers our preferences so he knows when he has just the car we would want. Thank you Joel for looking out for us and hooking us up with our beautiful new Honda Pilot. We love it. If you want to check out Honda, definitely go to JOEL DEMARCO at Brandfon. You wont regret it.

Ask for Julio Gomez he is the best 👌 we have got 3 vehicles from Branford Honda and let me say the service is top notch.

From the moment my wife and I walked on to Brandfon Honda we were greeted by the masked man. His name was Julio, and he waved to us from 20 feet away and did not approach us until we gave him a smile and then he walked over. Didnt run over to us and hover like most sales people do, he basically asked for permission to speak with us, which we did want to speak to him. After all, going to a car dealer can be a daunting task, so people are always on their guard.He took his time assessing our needs and desires for the vehicle we wanted to purchase. Without any pressure he walked us thru the process of choosing the best vehicle for us as well as what we wanted for options and I cannot say Ive ever had a better experience at a dealership before.We got to meet the Manager, Bob Szymanowski as well and he was very personable and kind as well.Even spoke to Mr. Brandfon, this was the last day of the month (which Im told is a very stressful day for dealers) which was extremely busy but Julio took all the time we needed to fully completed the delivery of our new car. We are in our 50s so we have been to many dealers before but with Julio, and Gary Secula helped us pick out our options to protect our new vehicle I cannot recommend this dealer enough.RW

I took my vehicle in for service and I have to say that if you have a Honda, you should definitely be bringing it here!Quicker and cheaper than their initial estimate over the phone and the initial estimate was already much cheaper than other shops I had called.Not only was it quicker and cheaper the service was also fantastic! Everyone I spoke to was knowledgeable about the maintenance schedule, the actual parts and assemblies and what these do in the vehicle. They definitely are not trying to have you do unnecessary work, and they throw in a number of free services to build confidence in the state of your vehicle.All in all I was very satisfied with my service here and plan on coming back in the future!

Good service. Reasonably priced. Social distanced and covid safe.

Clean spot, down to earth staff.

Awesome experience!Highly Recommended!Bought a New Honda Fit from Chris Donofrio and the whole process from start to finish was extremely smooth.

I went for a oil change and a tire rotation the mechanics broke 2 of my studs and then theyEven told me i had to pay for it then i told them to fix it i just want it my car back so the guy daniel told me it was gonna take another 40 min witch i waited and then 40 min later i go ask daniel about my car he then tell me they did not had the parts to fix my car so i had to take my car with only 3 studs really mad this happen never going back

My wife and I were in the market for a new car to replace her 2007 CRV. We worked with Chris Donofrio, who was fantastic. He didnt pressure us to purchase, and we were able to make a deal. However, his sales manager, whose name I didnt catch, was quite rude and unprofessional. When in the finance managers office, we noticed a discrepancy on the value of our trade in. There was some miscommunication, and mistakes happen. I wasnt thrilled, but chalked it up to an error and was ready to move on, except that when this error was pointed out to the sales manager, he was exclaiming in a fairly rude manner, loud enough for us to hear since we were only 2 feet away, that there was nothing he could to because he had already lost $1,200 on the car. Even if that were the case, there was clearly a breakdown in communication somewhere, so youd think that in the spirit of being customer facing, thered have been some offer of concession as a gesture of goodwill. Instead, we get scoffed at from afar, and I honestly would have walked out had Chris not been so great and had my wife not fallen in love with the car. If the car was for me and I was alone, Id have taken my business elsewhere, because if thats the reaction that a mistake over $400 gets, I can only imagine how rude he is to others.Id recommend buying from Chris in a heartbeat, but I cant imagine how it must be for him working under someone like that, who was talking to another colleague and I heard F bombs as we were walking into the office. His overall behavior really turned me off.

Three weeks ago I had purchased a used 2011 Honda CRV for roughly $13,000 after taxes. The other day I was driving and the check engine light came on. Sure enough the catalyic converter is bad and needs to be replaced. The job itself costs over $ 3,000 to get fixed. I bought the car as is but come on. Thats bad business if you ask me. How do dealerships do that to people!? I mean, i paid cash!!!

Chris was wonderful made sure to speak to my wife who was buying the car. Found us what we were looking for and went over everything. Set my wife at ease. Thanks Chris.

Chris was the best. We couldnt have asked for more. He explained all of the car functions with much patience. It was a great car buying experience!

A good experience. Helpful and attentive salesman. Chris D. was great.

They couldnt be nicer to work with! Chris Donofrio took care of everything to do with my choosing a car and explaining all the bells and whistles of the new car, while Manny handled the financial ins and out of the lease. They were friendly and patient and personable. This is the fourth car Ive gotten from Brandfon, and I cant think of any reason to go to another dealer.

Good service, nice people, good prices.

Not looking forward to going back for any kind of servicing.

My husband and I visited Brandfon Honda to test drive a vehicle we found online. During our visit, the staff was polite, courteous, and professional. We bought the vehicle! We’d like to recommend their service. We’d like to specifically suggest the services of Cris Donofrio. He answered every question we had, and offered a fair price on the vehicle.

With just over a month with my car I feel like it’s the best time to leave a review. I walked in and was treated better than as expected with the entire team at Brandfon Honda. I had the pleasure to work with Frank Williams on the purchase of my Honda Civic Si. His customer service and personable personality was phenomenal. Safe to say I will do business here in the future! Thank you to Brandfon team for everything!!!!

Clean, professional atmosphere. Honest salespeople, honest finance guys, good cars. I toured several dealerships looking for my next car, and this place was the best by a mile. Definitely give them a look.

I visited Brandfon Honda to test drive a vehicle I found online. During my visit the staff was polite, courteous, and professional. Although I didnt purchase the vehicle I looked at, I would still recommend their service. I would like to specifically suggest the services of Ed Mealey. He answered every question I had, and offered a fair price on the vehicle.

Awful customer service and sales people. Didnt believe that I had purchase price offers from other Honda dealerships that were better than theirs. And then insulted my family and integrity. Awful people.

I brought my 2016 Honda Civic in February 2019. I absolutely love it. The entire staff is outgoing, kind and extremely professional. I want to specifically acknowledge Joel D Demarco. He was the sales consultant who sold me my vehicle. I would highly recommend Joel to my friends and family. He is down to earth and up front. The greatest thing about Joel if you buy a car from him hes defiantly there for you. I had an issues with my vehicle, but Joel took care of everything. His main goal is to make the buyer happy. I am very HAPPY! Thank you Joel you are the BEST!

Had a great sales experience with Eddie M. He was easy to talk to and realistic about the sale. I took home my new (used) car yesterday and I couldn’t be happier with how the process went. Eddie M and Ed the sales manager were welcoming and accommodating and took the time to answer all of my questions. Next car buying experience we will be back! Thanks Brandfon!

I recently was in the market for a new car so I decided to try out Brandfon Honda as I have heard nothing but great experiences there. I went in one evening from work and left with a brand new Honda Accord. Me being a first time car buyer, Julian made this process a very easy one. He was informative, patient, and understanding of my situation. I would definitely recommend Brandfon Honda for an unforgettable experience.

I made an appointment two weeks beforehand, but I still had to wait almost 4 hours for them to change my tires.

I have been to a multitude of car dealerships in my time, and I can truly say that Brandfon Honda values their customers and works hard to build relationships with them. They will go the extra mile for their customers when other Honda dealerships wont. I especially want to commend sales representative Joanne Panzo. She really cares about her clients and always goes above and beyond to ensure that they have a memorable car buying experience. She is very kind, patient, and has a great way with people. I would recommend her to anyone. She sold my mother an amazing vehicle, and got her a phenomenal deal on it. Joanne was there every step of the way making sure everything went smoothly. I feel that everyone in the car sales world could take a page out of Joannes book. Brandfon Honda gets an A++ from me. Go check them out! :)

I have been going to Brandfon for years now and each time I am very pleased with the customer service in both the service center and in the sales department. Joanne Panzo is so awesome to work with. She got me the best deal and I drove away in a beautiful brand new HR-V. So happy!

Everything went well just a few things when I first started going to them when I bought the car there was something wrong with the one of the rim of the tires and I had it on document and then when I went in for my first they said that the something was wrong with my rim thats making my tire lose air and I told him that there was something wrong with Tire in the rim when I bought the car needless to say after a while I got my tire for free and then just recently I have three things that need to be done with the car and thats fine I started getting the things done and then I noticed something underneath the car so I wanted them to check cuz I thought I was leaking oil from when they lasted the oil change maybe they put too much but it wasnt it was just that he said everything was fine that Im missing my shield and I think the last time I got my oil changed they forgot to put my shield on to protect the engine so now I have to pay a hundred something dollars to get a shield for protection when I had it on the car cuz I never lost the shield I dont remember losing a big piece like that I never got into an accident with the car anyting but besides that I like coming to Honda and I always come to Honda

Was told that I can buy a car and that they’d fix the issues with the car by Chris at brandfon Honda. Tried to buy a 2013 Nissan with issues that I was told Would be fixed. Fix your communication skills cause I don’t know who in their right mind would buy a car with a leak that isn’t fixed have fun selling it. Manager said he wouldn’t do anything after taking my money. Thanks guys will never recommend anyone to you and you lost a customer. By the way fix your employees attitudes. While I was about to buy a car was told”I’m busy” very rudely by Chris. The communication and management is just awful here. We bought a car from here in 2010 and will NEVER EVER think about returning.

Great people at the service department.

Have been with this dealership since 1982 purchasing new cars. All staff are knowledgeable and helpful. They care about your car. Prices are fair and trading in a car is easy, including negotiating the price. I will continue to buy and service my vehicles here. Very happy customer

First of all, Brandfon Honda, you will remember me as Jacqueline Smith, my legal name. Im sure you remember me well as I just left your dealership for the third time and left there furious. Without putting my personal financial portfolio here, I will keep it simple. I was completely lied to by the salesman and the sales manager. Long story very short i purchased not one but two cars a little over a week ago...or i thought I did. All the figures, of course, were worked out prior to me agreeing to them and asked multiple times, Is this all correct and all set? I was assured by the salesman that it was. I took the first car home from the dealership the same day again being assured that as long as I spent the ridiculous lease buyout inspection fee of $850 and purchased a nee seat of tires for another $500 that we would be all set. I did all promised and showed up today to finish up the sale paperwork (third time there)...to my surprise and dismay they presented me with paperwork of a payment nearly $85 higher per month than agreed on and was told to me. Oh no, Brandfon Honda, you will not do this to a Grandmother that just lost her 4 year old granddaughter and has enough on her plate. Tell the truth!! I left it with Jack will do what he can tomorrow and call me. Well Jack you better figure it out before you call me. It is your problem that i was lied to. Figure it out!!

Joel DeMarco is the most awesome car salesperson! He works hard to make sure that you get everything that you need and always delivers. He is a pleasure to work with and makes you feel like you are part of the family. We love Brandfon Honda.

I have worked with Joel Demarco purchasing two Hondas in the past few years, and it was a completely positive experience. He is honest, knowledgable, and puts 100% into his work. He cares about his clients, and Ill go back to him when I buy my next Honda.

I went in, wanting to trade my car in for something more reliable. Joel DeMarco greeted me warmly, worked with me in finding something within my price range, was open and receptive to my wants and needs, and worked hard to help me get the car I fell in love with. He handled everything with the utmost professionalism and sincerely wanted me to go home with a smile on my face. Left with a brand new 2019 Honda HRV. Go see Joel! He is the best!

Easy sales process, likable salesman. I did take offense to one of the receptionists in the service department for her attitude. The Service Manager is good though; identified and explained the issue we were having quickly and in a way we (not mechanics) could understand. He sent us on our way quickly and worry free. I would buy here again.

The staff are so friendly and give you all the information you need

I had the pleasure of working with Manny at Brandfon Honda and let me just say...unlike any other experience at a car dealership. Manny was very informative of my choice in car, he didnt pressure me into other vehicles just because they were on sale. I am no finance expert and Manny was able to explain my lease payment and how it can vary it ways I was able to understand. Manny got me this car over a year ago and I had a question a few days ago and he was supportive and able to help. If you want a Honda, do yourself a favor and go see Manny at Brandfon Honda. You will be very pleased.

I have been seeing Joanne Panzo at Brandfon Honda for over 10 years now and she has never let me down when it comes to our vehicles. We just purchased a minivan for our growing family and she worked with us within our budget and needs to find us the perfect fit! We have worked with her on both financed vehicles and leased vehicles and shes gone above and beyond to help us every time. All the dealership staff are courteous, friendly and helpful so I would absolutely recommend Joanne and Brandfon to buy or lease your next vehicle.

I drove over to Brandfon for the sole purpose of confirming that they had a Honda Pilot in the color I wanted. I had trusted another dealer over the phone but when I arrived to check (at the other dealer) I was told they could order it. Not what I had in mind.It wasnt my intention to buy that day, just to visually confirm the car was in stock. Well, not only was it in stock, but I sat down with Julio who proceeded to tell me that I could buy the car AND hand over my Civic whose lease was up, the one I had driven over in, all in the same visit! Julio was able to quickly match a low price quote I got from another dealer, which was very nice to hear. The sale was almost scuttled when the financing terms they quoted werent as good as the quote I got from AAA, but a quick visit by Julio to the financing office was all it took for them to match my quote in full. I had no reason not to pull the trigger. Julio even helped me clean out my Civic because, remember, I hadnt planned on turning it in that day.In short, Julio bent over backwards to get me everything I wanted and the process was amazing. Maybe it shouldnt be this easy to buy a new car? But Im very glad it is.

My wife and I recently bought a car a couple days ago and while our salesman Jeff was extremely nice and helpful and respectful and completely knowledgeable the finance manager was extremely rude and short with my wife and father in-law and also didn’t offer all warranties available just the most expensive one which I think is dishonest and somewhat greedy plus we are repeat customers this is our second car from there but possibly our last once again our salesman Jeff was great and one last thing after spending 20 thousand not even a congratulations from the finance manager or thanks for your business.

Very bad customer service They not helpful

This was by far the best and easiest car buying experiences. Not once did i feel any pressure to buy a car. Joel was my salesman and he couldnt have been more polite. As soon as i got in the car he described in detail all of its features. I visited other dealers before this one and i was lucky if they knew where the key was. We wrapped up the transaction in a couple of days and i drove off in my Civic. I worked with Al when i finalized my paperwork and he was great as well. I would recommend Joel to anyone looking to purchase a new Honda. By the way i love the car as well. It has a nice quiet ride and very comfortable. Thanks Joel!!

Careful and took time to explain the issues involved

Eddie is a really nice sales person. Super friendly, willing to listen, not pushy at all. I didnt end up buying anything yet, but I had a good experience here and probably will be back at some point.

I came here for some service work done - and Dan, the employee who helped me, was great. He was clear as could be with what needed to be done, and answered every single question that I had whenever they cropped up. Overall, couldnt be happier with the experience, and next time I need service work I plan on coming back here.

I was extremely pleased with my service. I was interested in just learning about some of the cars and was not ready to buy. Joel was wonderful. He completely understood that I was at the research phase of my car buying journey and took the time to help me find some good options in my budget. He knew his stuff and never pressured me into buying, which I greatly appreciated. Definitely recommend this dealership if you are looking for a Honda.

Worst customer service I ever experiencedI was on hold and going around talking to all people at the service center AND dealer trying to get to a right person and yet wasnt successful.And the last person who picked up the phone, who wasnt the one I am trying to get even yelled at me when I expressed my frustration.WORST!!!

Having purchased two vehicles here I can safely say that Ive had nothing but consistently excellent service at Brandfon Honda. Both sales and service departments are staffed with folks who always treat the customer with courtesy and respect.Their service department is very efficient and the personnel are very clear and precise. They help you understand what exactly will be done with your vehicle and repairs are completed in a very timely manner.I cannot say enough about the sales staff as well. In particular Manny and Matt get top marks for their patience, helpful attitudes, and respectful people skills. You just get the sense that the people who work here have a philosophy that vehicles will sell themselves. This translates to a sales staff that doesnt use the kind of ploys and pushy techniques so common with most other car dealerships. It makes buying a car a real pleasure, which is just what it should be.Brandfon Honda is also committed to supporting community based programs. For me its important to shop with those businesses that support the local community.

We got all our cars from Brandfon Honda and we are super happy about everything they offer! The people there are very nice and friendly and the service is great.For our last car (2016 Honda Odyssey), Rick helped us and we definitely suggest to ask about him when you go to Brandfon Honda. He is very professional and knows a lot about cars. He immediately understood our needs and suggested us the best option. We love the car we got and we have to thank Rick for this!

My husband and I had a great experience with Brandfon Honda. Joel Demarco is truly a great guy to work with. Very personable and real. You dont get that when walking into many dealerships. He worked with us through the entire process and even stayed until after hours to make sure everything went smoothly. I appreciate how hard he worked to have our car ready and waiting for us when we went to pick it up. If and when we purchase another vehicle, I would not hesitate to walk into Brandfon Honda again. Hopefully we will be able to work with Joel again in the future.

Before I brought my car in for a flat tire, I called to verify tire is still under warranty. When I got there, the advisor told me otherwise... Left with no choice, I had to purchase one tire. After everything, my car wouldnt start, the battery died. Tech was very honest he left the car on the whole time of service and it drained the battery. The Service Manager stepped up and replaced the battery for free. Exceptional service. Keep it up.

This my 3rd lease from Brandfon Honda they are super nice! Especially my dealer Maria Madina. She was great and checked up on me.

Those people and the dealership. They are very cheap you cant even get water. Even if you send 60,000. Thousands dollars]

Just trust me on this, they wont acknowledge your issues and theyll just push you out the door as fast as possible. And if they try to tell you they will look at an issue if its still happening after driving it a bit, it wont be covered. Even if they say the term certified 8000 times. Your issue, I guarantee, wont be certified or else it wouldve been fixed before you left the place.Dont buy from Brandfon.

Terrell was my service advisor today and also in the past for my last few service appointments. He advises me what my vehicle needs in a way I can understand, clear about the cost, and is always so helpful in any question I have. The whole staff is great and pleasurable to work with, including sales which I had the pleasure of buying my civic from Luigi. I look forward to continuing my business with Brandfon Honda for my current and future vehicles!

Brandfon Honda is a very nice dealership.Everyone that took care of me were very friendly and pleasant.They do their very best to sell you a car, there is no doubt, andthey will suck you in every time. But I didnt mind it because Igot the car I desired at a much lower cost than even theywanted to sell it for. Tiffany was the sales associate that tookcare of me and Matt was the business manager that helpedmake it happen. The used car they sold me was detailed,topped up with gas, in mint condition, and came with a 6month/6000 mile warranty to give me peace of mind andreassurance. Matt was very agreeable and laid out everythingI was getting and not getting on the table. He seemed veryhonest and trustworthy. Overall I was satisfied with theirbusiness and would go back to them in the future foranother car.

I just bought a Jeep there yesterday and I love it! Joanne was so helpful throughout the entire experience. This was my first car purchase ever and she took the time to walk me through every step. She was so easy and fun to work with! Matt in finance took care of our final paperwork. He was so nice and made the final paperwork effortless. Overall awesome experience!