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Public Storage
1351 W Brandon Blvd, Brandon, FL 33511, United States
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Public Storage
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St
Review №1

Megan has such a nice disposition. It makes every trip to West Brandon Public Storage an absolute delight! I highly recommend wearing a mask and giving her your business from a friendly 6 feet away.

Da
Review №2

Honestly i went in with no idea what i was looking for, besides needing a storage unit. I didn’t know there were so many options. Noah did an amazing job explaining the differences and also provided his own opinion which was greatly appreciated, since it helped me make my decision. I feel highly valued as a customer! i will continue coming back to this business and also refer Noah to all my friends and family!

Th
Review №3

Megan was very professional and knowledgeable. She was patient with us as we tried out each storage.

Ja
Review №4

I had a wonderful experience with Silvi today. She was extremely helpful, informative and upbeat. Ive rented with Public Storage in other states, but this by far is one of the best. Thank you for all that you do.

me
Review №5

Getting older so the units seem more worn but its a decent storage facility for what I neededEdit:The clerk in charge at the desk on Monday when I had to go back was cold, rude, and had no sense of compassion nor customer service skills. This person had the audacity to be rude to the mother of my recently deceased friend whos stuff we were trying to get out of that unit. She did not give us any options but we figured it out on our own so if you ever need to get into public storage just know the code or dont go on a Monday when the same woman is working. I base feature business on people that have good business practices and Ive been let down by lack of compassion from public storage and I will not be using them in the future.

Sq
Review №6

Megan provided exceptional customer service. She took the time to show me each unit by size so I’ll be worry free with my purchase and that I made the right choice also she showed me how to use the app which is a great abstract for me since I’m very forgetful. Thank you again for all your help today Megan!

Ju
Review №7

I was very curious about some things with my capabilities and uses in a unit for my business and Noah helped me solve all my issues and even helped me get a comfortable unit for my access and needs to the unit. Good down to earth people helped me assure using this property for storage was worth the investment for security

Be
Review №8

Omg I luv public storage the help that they have there is hands down the best service. Had a small is issue I went to the office and when I walked in I got all smiles welcoming me. I asked her name and she said ( Silvi). I recommend anyone needing a storage please go see Silvi. Thanks for all your help.

Ro
Review №9

I would like to commend Megan for the exemplary service she showed me today! She was extremely knowledgeable friendly and extremely helpful. Major kudos to her, give this girl a raise and keep her happy. She’s a super employee.

An
Review №10

Megan was amazing!! The property was beautiful and the unit is just what I needed! Megan was knowledgeable and knew the answer to every question I had. Thank you for your help Megan!

Jo
Review №11

Megan was awesome! She knew every answer to all my questions and was able to get me into the perfect unit. Thank you so much megan!

De
Review №12

Megan was awesome! She helped me get my unit quickly and efficiently. Property was very well maintained as well. Thank you Megan!

Sa
Review №13

Nicely located in accessible route location.. Site Mgr is pleasant, friendly and accomodating to clients....Good rates....

Is
Review №14

Noah was a real help and new what he was doing ❤️

sa
Review №15

Staff is attentive. Helped me get discounts for the first month - 50% off, plus an AC unit.

Co
Review №16

Im very grateful to Megan and the rest of the staff for helping me get my familys belogings back after a death in the family. They were so helpful and above all KIND. I appreciate the hard (and sometimes surprisingly emotional) work they do!

Le
Review №17

Their units are okay its good that they have climate controlled but the last time that I went I noticed that they had no garbage and no public restrooms for their guests so overall I guess I would give it a three star.... Oh and the lady is never in the office when you need her shes never there

De
Review №18

Great and very nice come see her immediately got a unit

ma
Review №19

Bait and switch on pricing! Reserved at $173 a month for 10×20 and after almost giving my unit away to the customer in front of me I finally go to see the unit and leave my brother to unload what little I brought over, then get told its going to be $234 a month. Spent 3 hour in this dump and get told theres nothing that can be done, come back tomorrow but youre gonna have to get the stuff out of the unit. Left and went to Extra space storage for $40 less then their quote. Will be speaking to district manager and filing BBB complaint on the obvious bait and switch.

M
Review №20

Meghan was awesome! Very professional, and helpful. She made the process of renting a space enjoyable and less stressful.

Ed
Review №21

Ian was super helpful, I was having difficulties signing onto the app and Ian made it his priority that I was able to sign on and get squared away

Jo
Review №22

Megan was awesome we had a great conversation will answering all my questions while getting storage unit

Ma
Review №23

I went in to the office to get information about renting a space in a couple months. Nessa was very helpful and answered all my questions!! I definitely will be storing here when the time comes.

A.
Review №24

Ian was great at getting us our unit quickly and everything was in order :)

La
Review №25

Megan was awesome! Very knowledgeable and helped us with everything we need. If you need storage go see megan!

Va
Review №26

Megan was awesome! Helped me get moved in even with the power out! Thank you so much megan!

Sy
Review №27

Megan was amazing at helping me get a space that I needed. She was efficient, helpful, and knowledgeable about the property. The property is nice and I am happy with my space. Thank you Megan.

Je
Review №28

Megan did a great job with help out and getting me what I needed quick and easy set up

Ha
Review №29

Need grease rolling door storage. Thnjs

Ch
Review №30

Great location and great service!!! Megan is awesome and the service and cleanliness! Highly recommend!!!!

Ka
Review №31

Megan was very helpful and accommodating with excellent customer service! She deserves a raise! (ANd she is anime fan to boot)!

Ju
Review №32

Megan and Ian have been very helpful. Also the lady from the call center was very helpful. I am impressed so far.

Se
Review №33

Today I needed help she was very helpful EXCELLENT customer service skills

Li
Review №34

Megan and Nessa were awesome and extremely helpful. I fully recommend this place if you have any storage needs. Thank hou ladies!

ma
Review №35

Megan provided exceptional service. She answered all questions and provided all information we needed. Thank you Megan.

Ly
Review №36

Went in the West Brandon Blvd Office to get prices and the young girl Nessa helped me out. She really knows her stuff. Have gotten lower prices from other places but because of her customer service, I will go with your company.

Th
Review №37

Very positive experience. Megan was very helpful with answering all my questions and setting up the storage rental.

Da
Review №38

Super friendly and knowledgeable staff. Megan is awesome!

An
Review №39

Megan! She is awesome! She was so fun to talk too and she helped us amazingly!

Ev
Review №40

Jessica was great! Was very helpful and thorough. She answered all my questions, which I always have a ton. Having to put your stuff in storage is almost always stressful but the experience was so smooth. They even abide with all COVID-19 guidelines. Definitely some of the best customer service I’ve ever had!

ch
Review №41

What a great manger you have at this location MEGAN IS AN AWESOME PERSON.... CAREFUL WE MAY STEAL HER FOR OUR COMPANY...L.C.MCCOY

Ia
Review №42

Megan waas awesome great renting experience thank you Megan.

Jo
Review №43

Megan gave Super fast service! Amazing customer service. Happy with my overall experience.

Be
Review №44

Megan was awesome!! Very informative, friendly and funny! Also has great taste in anime! Would recommend this location.

Re
Review №45

Megan has been great for my move and needing storage units.

An
Review №46

Megan was awesome!! She was very helpful and everything was clean!! 10/10

Wi
Review №47

Megan & Jennifer we’re so so great!! I was able to get a change of space with no hesitation. Thank you so much for having fun and energetic people in your business

N
Review №48

Megan was awesome! Thank you so much for your help!

Ar
Review №49

Great “contactless” experience! Simple I went online, found a unit, reserved, paid and moved in. Upon arrival gate code was texted to me, along with storage unit. Went directly to unit which was sealed, we popped like instructed and keys and lock were inside. Unit nice and clean.

El
Review №50

Megan was very helpful and fast with her service. Thank you!

Ka
Review №51

Great experience. Jennifer was great at getting us moved in and Megan made the move out process a breeze. Definitely would recommend.

Jo
Review №52

Very professional service! Megan was great!

Ma
Review №53

Ian was very helpful and thorough when helping us. Definitely recommend. Thanks Ian

Ga
Review №54

Jennifer, i believe, was her name, was hugely helpful, accomidating,,. Arrived just before closing. She had to clock back in to set me up. I had a

TE
Review №55

I called looking for prices of storage units. I spoke with Annessa. She was very friendly and helpful. She had all the answers to my questions.

As
Review №56

Talked to Nessa, she was very helpful and polite. She answered all my questions I had.

Jo
Review №57

Megan was very helpful and pleasant to deal with.

Jo
Review №58

Megan was amazing, did a great job explaining things

Ri
Review №59

Megan was very helpful and informative about was to be cost effective in choosing a unit greatly appreciate her customer service and attentiveness to the consumer.

Li
Review №60

Malik Great Service Gos bless u❤❤🙌

Ja
Review №61

I’m trying to buy a house so I need a place that looks and feels safe to store my stuff. Guess I’m just ocd on how I take care of my things. Well the gentleman that runs this place is doing a great job. He advised me to downsize from what I reserved online to get and it benefited me on space and it was better priced per month. He keeps the place clean and safe which is what I wanted and his rules are simple and reasonable for any common sensible human being that understands Jeff Epstein didn’t kill himself. Highly recommend this place.

Sa
Review №62

I thought Megan was super. Understood everything. Place i so clean

An
Review №63

I am Anthony I dealt with NASA at public storage I appreciate the time she was beautiful she took care of me in the proper fashion appreciate the public storage and that’s it have a great

Ta
Review №64

Only rented a month but very pleased with the service

s
Review №65

Megan was a very helpful and great attitude,I will not go any where else..

He
Review №66

A BIG (SHOUT-OUT) to Danielle for helping me (in a hurry) with my storage needs due to having to leave suddenly because of the sickness of my 90 year old dad 1000 miles away. Thank you Danielle for you kindness and your professionality In my time of need. I truly recommend Public Storage on 60 in Brandon Florida.

Ra
Review №67

Annessa from the West Brandon location was very nice very helpful and through the pandemic still had a smile on her face!!💜💜thank you so much ANNESSA happy holidays to you and your family

Cy
Review №68

Megan has provided excellent service for me today

Jo
Review №69

Thank to Megan I got a great price for the unit I wanted.

Mi
Review №70

Megan was amazing, she helped me to get the unit that i actually needed, I highly recommend her.

Ap
Review №71

Magen was awesome . had a great experience. Would recommend them. To my friends very friendly .

Sh
Review №72

Jessica was amazing, she was very helpful and very patient throughout the whole process. Definitely amazing customer service. Thank you, Jessica!!

Me
Review №73

Debi and her team are so incredibly kind and accommodating! The professionalism and attention to detail made me feel like I was working with true experts. I thought I needed one size but Debi helped me get into the correct size and offered me products to protect my belongings while I store. I feel like my stuff is safe and secure and I have peace of mind which was a concern of mine, never having stored anything before. I highly recommend this location and if I ever need to store anything again I will surely return! Thank you so much Debi!

Fr
Review №74

I had a awesome service, with Meagan. I recommend her anytime!

Di
Review №75

My key broke off in my padlock and Megan tried to get it out, to no avail. I was worried that Id have to purchase a new one. Megan checked our records and found a receipt showing we had purchased the padlock from them and replaced it free of charge. Now thats customer service!!! Thank you, Megan!! You made my day!

Ja
Review №76

Megan is the bomb tour guide and Jessica is EXTRA THE BOMB SHE was quick and accurate the girls at this office

Cr
Review №77

Megan Was Amazing, Great People Person😊Great Experience

Ja
Review №78

Megan and Jennifer were super helpful! Our experience here was easy and pain free.

Gr
Review №79

Just want express how kind and helpful Megan and Jennifer were during my time at public storage.

Mr
Review №80

Megan is the best!!!She makes life so much easier when dealing with moving (we all hate moving I’m sure)customer service is phenomenal!She is very nice and answers any questions patiently and honestly.I love the place!

Ja
Review №81

Megan was quick and helpful before I even asked a question. Great service!

Ro
Review №82

Jennifer at the front desk is very helpful! Thanks Jennifer!🙂

Da
Review №83

Excellent experience. Jessica was extremly professional and helpful.

Cr
Review №84

Excellent experience! Jessica was so helpful throughout the whole process. I just made a big move from georgia to florida and couldnt of met a better person to assist me with anything I needed. You go Jessica!!

Mi
Review №85

Great facility. Very clean. Jessica was very helpful. She’s great. Friendly and knowledgeable. Great location and affordable.

Te
Review №86

Megan was awesome! Great service!! Definitely recommend!!

Ga
Review №87

Megan was a very personable employee.Very knowledgable and helpful.

Ju
Review №88

This is the most wonderful storage I have ever had. Debi I the absolute best! Plus the facility is very clean and quiet. I had an easy process getting my unit. I had an issue with the string on the door to pull unit down and it was addressed and fixed in minutes.

St
Review №89

Debi did a great job assisting me. Quick and fast and efficient. Excellent person to work with. Debi was excellent at the front desk and helped me with reservation. She did a great job. Quick and efficient. Was kind to make sure secured my reservation with follow up phone calls. Great job Debi !!Place is easy to get too and clean

So
Review №90

This place is so good very clean and the staff is professional at all time. Thank you Debi.

Mi
Review №91

Debi and Alex are extremely helpful and helped me out any time i needed it. Great customer service! Always answered any questions i had. And overall just awesome. Best storage unit in town. Been here for over 4 years. Clean and accessible!

Ta
Review №92

The property manager, Debi has a good attitude and provides good communication. We stopped by to look at a unit and she worked with us on pricing to upgrade the unit which would have been more beneficial in the long run. Public Storage is lucky to have someone that is customer oriented and sales focused.

ch
Review №93

Debbie & Francisco took care of my reservation with no problems they made me feel very comfortable and took care of all my needs. My reservation was easy and smooth. They were very helpful I would recommend public storage in Brandon. It was a very pleasant experience,

Fe
Review №94

Megan was extremely helpful! Took good care of me and my storage needs!

Ju
Review №95

Megan was great 5 star service the best

Ma
Review №96

Debi and Amy made my stressful situation less stressful. Since i have made my reservation yesterday they have helped my move in run very smoothly. They are both very knowledgeable in what they do and very professional. Thank you Debi and Amy for being so awesome to me! Will recommend to everyone.

Je
Review №97

Talked to Anessa. She helped me with prices. I will rent from her when I start moving. She helped me figure out what size unit I needed and how much it will cost.

Je
Review №98

Megan was Very Courteous and Efficient. Made the whole process very easy.

Ho
Review №99

Megan was a great help!!

Ti
Review №100

I visited this location on May 8th, 2019 and the manager Debbie was very friendly. Debbie greeted me when I came though the door, answered all my question and concerns I had. Debbie has very good customer service. I also seen a new face at this location and her name is Amy. She was friendly as well. She also has very good customer service. When I left Debbie and Amy both told me to have a good day. That is good customer service I like. I will be recommending place to all family and friends and any one that asks for a good storage place. Thank you Debbie and Amy for everything.

Information
33 Photos
100 Comments
4.8 Rating
  • Address:1351 W Brandon Blvd, Brandon, FL 33511, United States
  • Site:https://publicstorage.com/self-storage-fl-brandon/473?pid=pslocalsearch
  • Phone:+1 813-445-8229
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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