Took my desk top to Scan for repair. Needed a new hard drive. Chris not only installed a new hard drive but was able to save 92% of the info on the old hard drive. He cleaned all the components and made sure everything was in working order before I picked it up.When I picked it up, Chris spent about 45 minutes explaining everything to me.As an old guy with very little computer knowledge it was quite helpful. He explained how I had to download AOL again. Everything worked perfectly. I was however not able to print. When I called for assistance I was informed I had to reinstall the printer software. Once I did that everything worked. What a pleasure to do business with Scan Corporation. The front desk young lady was beyond helpful.I highly recommend this company for all your computer repairs. Better than 5 Stars.
Very nice and professional business. I seen an ad on marketplaces and purchased 2 brand new fire tablets for both of my children for a great price, plus the owner let my children choose 1 toy from a bucket. Great customer service!
My 95 year old dad, a WW II veteran wanted to upgrade his laptop. I contacted Scan and they had a 17 Lenovo i7. We drove over from Polk County to check it out.What great service! They gave him a decent trade-in on his laptop that had a damaged keyboard, completed the Windows installation and customized it for him.Cant thank the entire staff enough for the patience and time spent with us to make my dad at ease.By far, the best experience I have ever had with a computer purchase and will definitely return to Scan for any tech needs.
If you have any problem with your computer this is the place to go! The customer service is outstanding! Their techs have always been able to fix my computer with reasonable prices. I will continue to come back with my computers!
Customer service and quality is not dead!! These folks still remember how to treat customers and what real service excellence is all about! Professional, IT savvy and creative solutions that are outside the box unlike what most of the others do today. Genuine kindness and caring going on here.... Highly recommend!! I will be taking my IT needs here for sure. Thanks
I discovered that my work laptop was splitting at its seams. Very strange. I took it in to ScanCorporation as soon as they opened in the morning because I couldnt afford to be without my laptop for very long. Chris, the owner, dropped what he was doing to address my problem. I received a call a short time later that my battery was expanding and could potentially explode. In order to get my laptop promptly back into my hands Chris had a replacement battery expedited in. It took just 5 hours total and I was back in business. Also, Mykayla, who works the front office, was exceptionally polite, professional, and very responsive with frequent updates to the situation. I genuinely feel like they treated me as their most important customer. Thank you Chris and Mykayla for saving my day!
I purchased a used computer from this company on Tuesday. It was an emergency purchase because I was having issues with my laptop. My initial contact was on FB Marketplace with Sammie. She was super quick to respond, answered my questions promptly and offered a suggestion on how I could get around something that was missing on the used unit I was inquiring about but was necessary for my daily use.My second contact was with Chris, when I entered the store late in the day. He was also extremely polite and helpful, even though I came in close to closing time. He even took the time to take a look at my laptop with suggestions on possible solutions to repair my laptop.My purchase transaction was very smooth and pleasant.I will most certainly be using them again for my computer and accessories purchases as well as repair. They are a little out of my way but their professionalism and ability to make an aggregating situation for me much less stressful is worth the drive.
Great customer service. They fixed my laptop really quickly. Explained things to me so I could understand it. Most definitely will be back if I ever have issues with any other computers or laptops.. I also will tell my friends and family about their great service.
Fantastic place, friendly staff and very professional.
Best I.T. service in town! Chris and Diego were the techs that helped me with my Laptop. Havent had any issues with it since. I love that they have a warranty on the work they do and there not like big companys that charge you an arm and a leg for every little thing they do to your laptop. They explained to me everything they did and I had it back within 2 days! Most places keep it for 2 weeks or so. Will definitely recommend to anyone. Also they ve got a variety of things they sell in their store. Top quality electronics, appliances, printers, speakers and all at super low prices! So you can shop while your unit gets serviced.😉
Great and professional service. Best IT service in Brandon. Thank you for accommodating my request closer to your closing time today and let me test the docking station. Absolutely will return to you in the future for such professional service. Thank you.
I went in because my external hard drive was no longer communicating with my computer and I thought that my external hard drive was bad and that I needed him to extract the information off of the hard drive however it wasn’t.The connector was bad he ordered me a new case and I was good to go! The staff was exceptionally nice and very professional. I would recommend anyone who needs computer services to patronize this business.
If you have problems with your computer, this is the best place to go and have it checked. Chris is very accommodating and knowledgeable. I give them a 5 star and highly recommend them.
I couldn’t have asked for a better experience! I explained to Brian what problem my computer was having and within a couple minutes he knew exactly what needed to be repaired. Within a week (during the holiday season) my computer was fixed and ready to be picked up. I am happy I went searching and did not just stop at the first place I landed upon. ScanCorporation has a happy customer and someone who will be returning in the future! Friendly staff, reasonable timing, and reasonable pricing! If you want quality service I suggest you come here!!
Came here the other week looking at a laptop they had posted online. It was exactly as described. They were very knowledgeable and great to deal with. Will use them in the future for computer needs.
I have always gotten excellent service from the employees in this company. They take wonderful care of my laptop. They are never to busy to take care of my computer needs and never to busy to answer questions. I would not want to go anywhere else.
I have been a customer for many years and ALWAYS impressed with Chriss knowledge and product info. His inventory is full of interesting gear and his pricing is always better than any of his competitors. If he doesnt have something in stock, he can get his hands on it in very short order. He has solved countless hardware and software issues for our family. Highly recommended!!
These guys are the Fixers! I took my computer to Best Buy, they wanted over $200 to wipe it clean and start over. They didnt even want to try and figure out the issue. But, I wanted and needed my data. Chris was able to not only save my data, but FIX the issue for less than half the price!! Im still blown away by that. Plus, they have great prices on other merchandise in their store. Will absolutely return.
Was referred to Scan by a friend, one of their satisfied customers. Found Chris to be a careful listener and he showed concern for quick resolution of my problem. Chris understands folks need their computers back up as soon as possible, what with all the business we now do online. His staff was equally pleasant and helpful. My computer was ready to go in 24 hrs. Another time I had a connectivity issue. I called and his staff walked me through to resolution. My new computer/IT guys: ScanCorporation.
Knowledgeable and courteous. Great place to look for my budget pc builds and upgrades.
Just purchased a used computer from them after reading the google reviews. If you need computer repairs, used equipment or a custom build give them a try. You wont be disappointed. Very reasonable and knowledgeable.
Best prices and customer service you will find anywhere!
These guys are fast and very fair on pricing. Used for over 10 years and never disappointed. Excellent personal service. A+
Very honest, straightforward diagnoses.
Chris is very professional and is very helpful whenever we have questions regarding the equipment that we have purchased from him. He and his staff are prompt at getting back to us. Excellent!
Great service. Finally have a working computer again! Very friendly and efficient service and very reasonable prices too.
Great people! Great deals!
Weve been customers for quite a while and have always been more than pleased. Theyve fixed issues when other places said it couldnt be done. Weve referred several others and everyone has been treated honestly and fairly. Cant recommend them enough!
I had a problem with an old computer, visited and got terrific advice and was offered a solution for a fraction of what I thought it would cost to replace my old computer. While there, I mentioned that my laptop was misbehaving. Chris S said to bring it in and his team would fix it. When i picked that up, it was better than brand new, junk ware removed!
This company is great !Updated 1 computer & 2 laptops so far.This guy can put anything you want or need together for you !Great customer service !
You can not find a better place to get your computer fixed the staff is very helpful and knowledgeable and very friendly trust me you are leaving your computer in good hands i have had many home base computers and laptops fixed by this company and never once have i had a problem they are top rated service all the way and at great rates.
Fantastic customer support! When the other places couldnt help, the people here really came through for us. I will not go anywhere else from now on! Cant recommend highly enough!
Great work, reasonable rates. Thank you so much.
They are so friendly and genuine! Love them
Great experience, very honest and personable.
Honest fair pricing. Knowledgeable Techs. No games. Ill be back
FAIR AND HONEST AND THEY KNOW WHAT THERE DOING
Great PC and laptop service center. Best Ive found yet in Brandon!
Very fair pricing, honest, professional. Beats the big name stores hands down!
Friendly enough people, just cant really rate their skills because they were not able to fix my hard drive