Always a pleasure shopping here, very friendly staff. Store is clean and neat, arranged very nice. I will def be back for more bags, selection is excellent!

I love boxlunch. Everyone is so nice at the brandon location and are very informative. Thank you boxlunch

Lots of really cool pop culture stuff in here. One of my main stops when doing Christmas shopping

The options and cleanliness rock this store, always put together very well. The employees are super nice and are very well informed.

Good variety of pop culture items.

Excellent for finding some old school disney clothes, bags, some baby onesies. just a little cramped when going in with other customers. It would probably make it difficult for mothers with baby carts to maneuver around the store.

Lunch Money is the best. I have gotten many a Loungefly half off because of stacking my their promos. Love the selection of Disney merch. Also a lot of Studio Ghibli products. Prices can be a little high, but worth it to me.

Make sure you go to the store. Do not order on line. Ive been waiting for something to ship for two weeks and keep getting the run around on line. I am not even able to cancel the order to buy the item in the store. Every time I go to the store they are always friendly and helpful. I have a collection of over 50 Loungelfy bags and this is one of my favorite places to go. But once again GO TO THE STORE do not shop on line.

Love BoxLunch!! They have some of the most amazing Anime gifts and items!

My sons favorite place! So I had to visit for stocking stuffers and I have to tell you I was not disappointed. Cool little shop.

Cute little store

Always find something awesome and that brings me back to my childhood. Plus I live my loungefly collection

Very friendly employees. Great merchandise!

Definitely pricey compared to similar stores with a unique selection of merchandise.

My wife and I are usually the oldest people in the store when we shop there but we love it Earth friendly merchandise and they give free lunches to the needy

I racked up on Poohbear stuff so happy!!

A lovely little pop culture shop. A wide variety of products, from figures and pins, to t-shirts, jackets, umbrellas and other paraphernalia of popular shows, games and other sources. Their shirts are incredibly soft. And pricing is similar to other shops that share the same product base. Ive only ever come across two of these, the other located in Florida Mall. I would love to see more locations pop up.

A great stop if you want nerdy and pop culture related clothes, bags, and other merch.

Whimsy galore! A Mandolorian crockpot, sailor moon sweatshirts, home alone merch. A nice spot to fangirl. Decent prices and they gave us a 25% off your next visit coupon on the way out.

Fun Store and always a helpful staff!

My fav store in Westfield mall! Always organize and clean, and awesome Customer Service

I ordered two shirt online. I wanted to return them because of the quality wasnt as expected. I drove 50 minutes to this location to avoid having to mail the return. Which I should done in the first place. Of course there was a new employee on the register who couldnt do a return for items ordered online. Fine, I get it first timers. The manager however couldnt do it either. The sku numbers werent registering with the system. The manager did what she could to manipulate it so she could complete the return but she did not want to give me cash back. The system was telling her to give me cash back (I paid with my debit card which is basically the same thing). So she gave me store credit. Fine (not really). I did not see anything in store I wanted so I went home and ordered this cute purse to be sent to the store ONLY for the free shipping. I NEVER received an email that it shipped. But I did check online and it did shipped. I NEVER received an email OR phone call from this store to let me know my order had arrived. I basically forgot about it. But get this...I did get a phone call letting me know they will cancel my order because my order had been sitting there for a while. I let her know the same amount of time it took her to call me about cancelling my order she couldve called to let me know that the order was there. She says you shouldve received an email. I told her I never received an email, she replies oh yea sometimes customers dont receive their emails.🤔 So if they know emails arent being delivered to customers, would it not be good customer service (or better yet a good store policy) to call customers directly to let them know their orders have arrived? 🙄 Sighs. My two experiences have let me know its not worth the headache or drive.

Went for the first time, very clean store, very nice associates. Also they donate to feeding America whenever you spend money there, what’s not to like? :)

Great customer service! Always willing to help. Cute nerdy merchandise!

Amazing place to go get gifts for others or gifts for yourself. They have a variety of genres when it comes to their merchandise, some popular, some popular for older folks. Reasonable prices on all their products, always have some sort of deal going, and the employees are always helpful and explain everything thoroughly.

I absolutely LOVE this store for their Disney section. They always have different odds and ends and different Disney themed book bags, shot glasses, wine glasses, you name it. The staff is always very nice and helpful. I go online and order stuff they dont have in store and have it delivered there for free and pick it up also.

Could be better, I’m a guy and they seemed to be geared to women and younger people who spend a lot with out thinking. All items can be found cheaper online or better selection of pop culture items can be found at other retailers in Brandon. Hot topic should redo the concept of this store . management doesn’t seem to be happy and la me knowledge.

A nice store to shop at! I love all of the nerdy merchandise, and have never been pressured to buy anything at all. The staff are great to hit up with a nice conversation as well.

This is a super cool store! Lots of pop culture stuff sold here..the staff was friendly and very helpful! I wish there was a location closer to me. Id definitely be a more frequent shopper

I like to peruse the merchandise here, but the staff is SO OBNOXIOUS. They follow you around, nag you to buy stuff and spout memes and stuff related to the items you’re looking at. It’s EXHAUSTING to shop here. Employees need to stop trying too hard and hide their power levels; I love the pieces of pop culture within as they do, but sometimes, I just want to browse in private and talk with the people I came with rather than listen to them talk at me every two minutes and trail me about the store to do so. If you like to have a casual shopping experience, skip this joint.

Best store Ive been to in years. Hot topic but better, cuter clothes, cuter merch, more versatile gear to buy. They not only have Fandom related clothes: ie my hero academia, Disney, Animal crossing, but they have reasonable prices and good quality as well. They also had a decent figurine collection, something Ive rarely seen in physical stores before. Friendly service too! Full package place.

Welcoming staff store is a little cluttered, but is categorized fairly well between the different items and genre of items they have for sale. I like that all new releases are stored by the registers for ease of finding and purchasing. I like to visit this store and hope they open one in Tampa eventually.

Great fandom store. Great selection. Good prices. Good rewards. Friendly, helpful staff.

I love the entire staff that works here - they make it truly hard not to buy anything when you walk into the store. You always find something new and fun to enjoy when you walk in - wallets beware!Whatever your pop culture fandom is - theyve got something for everyone.

Absolutely LOVE this store. The staff are always kind and helpful any time I am in there. And I go often. They have new items every time i visit and I love that. They have merchandise for almost any popular movie, show etc. I am a huge disney fan and they have such an awesome selection of disney shirts, purses, wallets, mugs, etc. I have many a t shirt from this store and they are all super comfortable and well made. I tell so many people about this store. I am a HUGE fan.

They have lots of really eat stuff here. My wife loves to get tshirts, I like the wall hangings. The staff are friendly and love to geek out about the various franchises that is represented in the store.

Awesome store full of awesome items and gift ideas and every 10$ purchase goes to the LOCAL food bank by feeding America so every 10 dollars is 1 meal donated, you get stuff and help people get food, and theyre customer service is fantastic a tall young man named Christian help me with my purchases he lightened my shopping load and helped me get some merchandise and I left with a whole bunch of awesome things thanks to him, definitely recommending this place for anyone doing some fun gift or shopping for a good time this place doesnt disappointed. 10/10

A little to pricey for my taste but they have alot of cool things inside from pops to anime shirts

Great items. Annoying sales tactics. I thought stores understood by now that customers do not like to be hounded. Stop scaring customers away. Greet them and let them shop.

Feels like the products should be updated more often

Cool little store for gifts, it is easy to buy a bunch of stuff if you collect things.

Overpriced, and not much to look at

I used to enjoy going to this store, but more recently, the salespeople have become so overly aggressive that I dont even go in anymore.Im fine with being acknowledged when I walk in, but do not need the same sales pitch thrown at me every three feet when it is clearly posted outside of the entrance.This type of salesmanship makes the already cramped store feel claustrophobic.

Love box lunch! My boyfriend and my brother love their items. I always stop in there anytime Im in the mall.

This place is awesome.

This place is definitely overpriced. It is a brighter version of hot topic with plenty of Disney, superhero, Harry Potter, and pop culture merchandise. I regret going in there because the employees are always so nice that I feel obligated to buy something there.

Nice store 😀👍

Love this place! Got exactly what I wanted and the employees are really friendly.

Completely cool place

Employees are great at helping you find that perfect gift. Tons of variety, amazing selections.

Love boxlunch. A part of the sales goes to help feed people in need. They always seem to have the best gift options and my kids love shopping here. Favorite part of the mall.

Great merch but its all pretty pricey

I love going in here and I usually end up buy so many things. The stuff is friendly too.

A pretty cool little place with some neat anime and some hipster stuff. The Ponyo merchandise is very cute.

Awesome fandom stuff, anime, marvel, star wars, video games, disney. Tons of cool pins.

We love Boxlunch. Hannah and Bella were so sweet to my son!

Place is awesome if your looking for teenager related items weather you are a teen or your a parent looking for a Christmas gift

Where do I begin?With Edwin. I’ve recently stumbled upon Box Lunch and have been visiting many different locations through multiple states as I have been traveling for business the entire month of August. But on this particular occasion, I stumbled upon the show stopper Edwin. I was greeted as I entered the store and showed the deals. Fantastic. Great service. But it didn’t stop there. I was confronted by this man almost every two minutes. He would talk about obscure references and memes that could only be found on the dark parts of Reddit. He wasn’t taking social cues at all. Eventually I picked up a shirt just to see it was Barney and was placing it back down when he came over and started singing the classic “I love you” with a weeb twist. It was the show I never wanted. He performed the entire thing and I swore I saw the same thing on a straight to VHS high school AV club special. I did have a few things I was going to buy but I unfortunately put them back because he made me so uncomfortable and left a sour taste in my mouth.

Way over priced, hot top owns this place . Might be better to just make hot topic bigger and close this store. The energy and vibe isn’t great . Didn’t feel the love for the stuff they were dying to sell.

Such a cool place.

Nice store, staff could have been a bit more in tune with the customers, didnt seem very friendly

Too crowded cant move around

Love this store. Always a great experience.

Always somthing new to discover here. So many toys and jewlry that is unique and i honestly cant even find half the stuff on amazon that i find here.

Go to hot topic instead. . They own this store but it’s not cool . The people lack energy and the items are over priced

Not as great as it’s sister store hot topic . they need better workers

Lots of cool pop culture stuff in this store. So much fun to shop there!

Great place to shop if youre looking for retro shirts, especially things you enjoyed as a child growing up.

Cool spot.

Cute little place to walk through and look for gifts

You never know what you will find in box lunch. Disney items, Game of Thrones, Harry Potter, and many more.

I absolutely love coming in here after work and especially on the days when I know Im looking for something in particular. And other times when Im not even looking for anything. All of the staff are always so nice whenever Im in no matter what the reason. The store never seems disorganized or messed up whenever Im in there. Maybe its because I come in late, but most of the time theres nobody in there so its just the staff and I left to joke around. The store itself is for select type of person that collects things from TV shows and movies. And yes the things may cost a bit more but a portion of the profit goes to feeding the homeless and just hungry in general. So go ahead and hate on them for having higher priced goods, but at least they are doing something with some of the money.

A quaint little gift shop with a variety of geeky goods from themed toasters to t-shirts to Funko Pops. Definitely a cool little place to visit.

Love getting my purses there. Great service too, everyone is always helpful.

This place needs better management and customer service . they don’t no anything and the items are over priced

Its ok

Sales people don’t know a lot . the items are cool . I feel like it’s a trendy gift shop riding the pop culture band wagon. Over priced items . an the store is empty a lot.

Every time I come in here its always the same thing. Amazing service amazing items amazing sales and of course my personal favorite amazing Associates

Great items for all the franchises I love.

Wide selection of stuff for nerds. Cashier was funny and witty.

I rarely shopped in this store to begin with, only stopping in to look for Funkos. That stopped and the ordering online started thanks to Edwin, who couldnt take no for an answer and just made shopping in store uncomfortable. My latest headache started this past month though. Went in a few weeks ago to look at some exclusive lounge pants they had. The box for the size I needed was damaged and the person had been kind enough to look in the back for me for another one. Im assuming shes a manager because shes in there all the time and speaks with authority so this is the worrying part. She comes back out and says that they dont have another one of the size I need but since all the boxes are the same shed swap them out. Didnt even bother to look at the boxes. So was she offering to peel off ALL stickers (upc, size) to switch or did she just not care about correct numbers? If I was corporate Id be worried that this store does this constantly and what could they possibly be stealing and getting away with by doing so?So I ordered the pants online. On December 1st. As of December 10th, they still hadnt arrived. I go into the store and ask. Cashier mentions that no, the order had been on the 7th. I ask if shes looking at my Hot Topic order as I had ordered something on that day from them. She lies to my face and tells me that they cant see Hot Topic orders. I say she lies because I have been to Hot Topic when customers from Box Lunch come in saying that they were sent there because their BoxLunch order had been sent there. I myself had been in BoxLunch to pick up an order in the past and they actually call Hot Topic to ask about an order that had been delivered there. My Hot Topic order I had picked up that same day. The same manager than says that probably it took longer to process because they were out at the warehouse. Would the website then not have said Out of Stock? Or maybe Id actually get an email for once saying sorry, would you like a refund? Which neither happened. Was charged just as fast for them as past orders so I find it hard to believe that it took a week to process an order. The manager just kept making excuse after excuse, saying that they have no control over emails and she keeps contacting main office anytime someone complains about lack of emails. She even asked for my number to give me a call when it comes in, but didnt bat an eye or apologize when I pointed out that I had done that with my last order and still never got a call. I will have to admit at this point I was not pleasant with them whatsoever. But its frustrating when you are facing people who just dont care and lie to you with no remorse.These people at the store just dont care about their customers and products. There is no excuse for them to lie to customers. No excuse for them making excuses. I really hope that the rest of the stores arent like this, but as this is the only one for where I am, BoxLunch has just lost my business for good.

A store that has nice items but cost to much for what It is .

Save your money and look elsewhere like Amazon. Way cheaper.

Love box lunch for Disney goodies and love that the provide box lunches to those in need

Love getting pins and new lounge fly backpacks!!!

Love all the Disney products but their computers dont calculate totals accurately and their staff cant calculate simple math.

Is the best store I love it ❤

Excellent selection of pop culture products and friendly staff!

Really nice people and cool items only issue is the price of those items

Employee was a blast and helped out without hesitation

Staff was extremely helpful, and the site was very clean.

Great gifting store, a go to for holidays and Birthdays.

Overpriced and to small. Cant navigate through store well.

Loved unique gift ideas.

Love this store and all the Disney stuff

Not handicap friendly at all

Got my Bowser tee here, definitely good service

Fun store full of pop culture goodies. Sadly they are severely lacking in Star Trek stuff.

Hot topic should be ashamed for letting Their creation of a great business idea become such a horrible one . the items are generic and can be found online . the customer service was horrible . No smile, no hellos or anything . Hot topic main store so cool this not so much .

Cool place to find syfy or fantasy items