We had a wonderful experience at Piercing Pagoda today! We went to the location closest to the food court. We had a young child wanting their ears pierced. I had already communicated with a local tattoo shop the day before & when the time came for the piercing the tattoo shop had awful customer service. So I went with my gut instinct and called Piercing Pagoda instead. The woman who answered was very kind & helpful. We drove right over and they got us taken care of immediately. The best part was they were WONDERFUL with our child & that’s the most important detail. We are super thankful. Highly recommend & we will be back! Thank you! The other business totally let our child down but their loss was your gain.

Great place! My daughter got a piercing done by Jayda today. Couldnt be any happier with how she treated my daughter. She was so sweet and had amazing customer service. Thank you 😊

I want to recognize McKenzie for being friendly helpful knowledgeable and most importantly patient. Shes the best!

If you ever go here ask for Mckenzie she is the best!!’ We love her

This was a great moment watching my 1st grandbaby get her ears pierced. Very calm and helpful with process and warranties.

Quick and friendly, I absolutely love the protection plan for the jewelry 😍 I was able to upgrade my girls earrings for $30 🤗

I have been a long time customer, I have bought $5000 with of jewelry and when I came to do an exchange they completely ignored me made me wait an hour just to ask me to come back because they had people who actually wanted I buy stuff and my return was less important. So I came back the next day and same thing. Worse of all the manager of this location directed that everyone not help me.

I just called to say that UPS had mistakenly delivered a box intended for you to me and somebody hung up without even bothering to say thank you or when I might expect you to come get them... Theyll be here until Tuesday which is my next trash pick-up day... You have my address and phone number but dont expect me to be here waiting for you -- call first.

Nice little shop.

All 3 kids got there eats done here

Great

Great

Amazing