Quirk Kia
280 Quincy Ave, Braintree, MA 02184, United States
Quirk Kia
Review №1

Going to a dealership can be stressful and overwhelming. Unlike countless others, this dealership was the best! Jorge greeted my family and I with enthusiasm and walked us outside. He took us out for a test drive and showed me the features the vehicle offered. After the test drive we went inside to talk numbers, which usually means going back and forth for hours. NOPE! This was the easiest process. After 1 hour the deal was done. The next day I came to pickup my car and it was spotless. Garry pulled the car up front and reviewed all the safety and tech. Extremely happy to have found this dealer and recommend it to anyone who wants a smooth experience buying a vehicle!!

Review №2

I have done my research for months and prepped for almost a year for when I went to make my next vehicle purchase. Crossing one vehicle off after another. I have had an SUV for 9 years... my last sedan was a Kia Forte!During my browsing of vehicles online I came across the new K5, which replaced the Optima. My lord... beautiful... and the new Kia Logo on the 2022... breath taking!After careful consideration I knew that I wanted the GT with the GT1 package (I think its called that lol) my preference in color choice was red. I knew these vehicles were rare... but to find out their was one available and ONLY ONE.. and in my color choice... it was a no Brainer to travel the hour it took to get to Quirk.I made sure to schedule the appointment through their internet department... as I know they get paid for me showing up.. everyone should do this! Tough times people!When I came in I met with Mike (Sales Manager). The K5 was on the showroom floor. I asked if I could test drive it.. and since I didnt know the area if I could have someone with me during the test drive.. that is when I was introduced to Gary.. a Product Specialist.Gary was great... Mike the Sales Manager made the process of me getting into the vehicle I wanted very easy. Therefore I would highly recommend Quirk Kia!

Review №3

The best experience I have ever had at a dealership.Jerry was personable and very knowledgeable. He went out of his way to help us with the lease of a new car.Would highly recommend this dealership and Jerry in particular.

Review №4

We knew the car we wanted and how much we were willing to pay. Frank was very helpful and willing to negotiate (slightly) but wasn’t at all pushy. Our new car was driven out of the showroom and plates were exchanged. We were in and out of the dealership in under an hour. Seriously. No all night ridiculous battles to make a deal. Car mats, registration, and inspection sticker were ready on Monday. Couldn’t have been easier.

Review №5

I was extremely happy with every part of buying my car. Frank was fantastic as well as the rest of his staff I was on and out in 2 hours and they walked me through the entire car to make sure I knew how to work everything. That was amazing and never had that done before. I have been raving about everyone and telling everyone to go here. Thank you so much.

Review №6

This review is long overdue. I signed my first lease through Quirk Kia of Braintree with Ali in 2018 and have since signed my second lease with him! Ali is thorough, accommodating, and always patient with my endless questions! He really took the stress out of the car leasing process for me and was very helpful even after close of the sale. Ali has been diligent and accessible to guide me through any questions or concerns I’ve had over the past 3 years, which is not easy to come by. It has been a pleasure working with Ali and I highly recommend him for your car leasing or purchasing needs. Thanks again, Ali!

Review №7

People say its near impossible to find a good price during the pandemic and with the chip shortage, but this is not true at Quirk Kia. I chose to email this dealership first due to reading many amazing reviews. Natalias professional correspondence online convinced me to go in. When I entered on the day of my visit, Franks welcome made me feel at ease and confident about my choice of dealership. Then Jerrys outstanding service earned my business. I also want to thank the Accounting department for helping me with my purchase. You are the dream team of car dealership!- Chloe

Review №8

Needed a part for my Kia, called, they looked it up, had it in stock, went and picked it up. They parts guy was very nice and polite got my part and went home to put the part in the car so I could go to work next day. Would recommend Quirk Kia for parts didnt talk to anyone in sales so cant comment on them, but did talk to someone in service department he was talking to someone who brought there car in and he sounded nice and polite, I asked him were parts department was and told me exactly were to go.

Review №9

I had the best experience for now the second time at Quirk Kia. Jerry and Christopher were both extremely helpful and made the process super easy and understandable and I left the dealership within a couple hours with a brand new car. I will be recommending this dealership to anyone looking into getting a new car. I’ve been to many dealerships in my lifetime and have by far had the best experience on both occasions at Quirk Kia. I am very happy with my car and will be returning in the future undoubtedly.

Review №10

Garry BautistaI had the best experience with Garry . He was so professional and the best

Review №11

Bought our first Kia! Great experience working with Christopher Lomax. Can’t say enough about his knowledge and customer service. Chris is the best!

Review №12

I brought it my 2013 Optima SXL for a diagnostic and these guys are One of the best Kia dealership I’ve been to around so far, they really go above and beyond to help here and the employees are awesome. They were very helpful and the tech mechanics are great at what they do! Highly recommended!

Review №13

Chris was the reason I purchased from Quirk Kia! He was my delivery specialist . His customer care was OUTSTANDING both when I initially arrived at the dealership and the day of purchase. He knew important aspects of the vehicle / very knowledgeable but understood what I needed. I had some initial disappointments based on car model availability and he turned things around totally! Chris is a fabulous asset to Kia!

Review №14

What a great experience I had here. Saw the car I wanted on their website. Mike was so helpful, he made the lease process so quick & easy. And Christopher the Delivery specialist was so helpful and went over everything in the car and helped me set everything.

Review №15

Mike Edwards made our experience seamless. He was efficient, and met all our needs. After making calls to quite a few Kia dealers, it was a no brainer to deal with Quirk. We had a few extenuating circumstances which restricted us, and Mike was so incredibly accommodating. Overall a fun experience . Thank you Mike.Purchased the vehicle and looking forward to delivery today.

Review №16

Ali and Gary were terrific. Service was tremendous! I wouldn’t go to any other Kia than the Braintree Kia. Service was quick and efficient and they went out of their way to accommodate me and make sure I was completely happy with my purchase! I highly recommend this dealership!!!!

Review №17

I couldn’t recommend this dealer enough! All of my research led me to wanting a Telluride, but after visiting a different Kia dealership closer to home I was SO turned off. They had a very “if you don’t buy it, someone else will” attitude and didn’t really seem to even care enough to even explain the car features to me. When buying a car, I don’t want someone giving me an over the top sales pitch, but I still want you to talk to me and help me make the best decision. I decided to check out Quirk Kia the next day and couldn’t be happier! I was still a little unsure, but Chris took SO much time explaining the features of the car, showing me comparative models as well as used options, and ultimately going through all of the settings with me to get the car set up exactly how I wanted it. He was down to earth, knowledgeable, and very patient with my indecisiveness! I also felt like he really knew the features of the car inside and out. Jerry was also very helpful with my transaction. I’m not exactly sure how their jobs are separated (I was told in the beginning that they don’t have traditional sales people) but together they made a great team and took a lot of the normal anxiety out of the car buying process. Honestly, even the guys not working directly with me were so friendly…something I can’t say about any of the other three dealerships I visited lately. Overall I felt very well taken care of, but at the same time didn’t feel like they were giving me any sleazy sales pitches just so I’d buy the car. As luck would have it, I drove my new car home that day, and wouldn’t hesitate to recommend this dealership to anyone! I very rarely find the time to write long reviews, but these guys totally deserve it!

Review №18

I cannot say enough about the ease and high quality of service I had at Quirk Kia in Braintree, thanks to Frank B., Chris L., and the whole team. Its my first car and I was very nervous. They were tremendous and answered all of my questions. I LOVE my Kia Seltos!

Review №19

Bought my car from them salesman was nice didnt try to pressure me gave me a good price the person who closes the deal tried to up sell it with things I didnt need very over confident person but didnt work got what I wanted service department very nice

Review №20

Fast and friendly staff. Muhammad was easy to deal with and very helpful.

Review №21

After dealing with the runaround at Dan OBrien Kia, faith in humanity was restored when dealing with the wonderful folks at Qurik. The no BS approach to sales, matched with great communication made the process extremely easy. Dealing with Frank was an absolute pleasure! He would reach out if he needed info to move the process along or to update us on the status of the car. Frank wasnt to only person deserving praise. The whole team knocked it out of the park. Each team member cared and was in the loop enough to answer questions. So Happy we went with Quirk.

Review №22

Hands down the best experience Ive had at a car dealership. Jerry is awesome! Walked me thru the entire process of leasing a new car with patience, knowledge and a sense of humor. I live about an hour away and was able to easily complete all the paperwork without having to go to the dealership. Picking the car up was so much fun thanks to Chris the delivery specialist! He knew everything little thing about the Sorento, and made us laugh while he helped get everything set up. Im thrilled with my new SUV, and I highly recommend this dealership.

Review №23

We recently traded in our car and purchased a new Kia Telluride from this dealership. Ali Tubaishat, our salesman, was incredible throughout the entire process. Communication and willingness to help was outstanding. Gary Bautista and Mohammed Dehmane walked us through every feature of the new car and helped to install plates. They were incredibly helpful and we are so grateful for the experience.

Review №24

The people here are so friendly! I feel so comfortable and safe in their hands. I will be sticking with Kia and this specific dealer forever.

Review №25

I picked up my new Telluride today. The experience at Quirk was flawless. Ali was our salesperson. He was knowledgeable and professional every step of the way. Our “tech” guy Chris walked me through every single feature until I was comfortable enough to drive away. We met the service department as well. I would highly recommend Quirk Kia.

Review №26

I have leased several vehicles from Quirk Kia and my latest experience was just as positive and seamless as the others. Jerry was patient with me as I was undecided on my next vehicle. After a few test drives, I decided to stay with a Sportage. Chris delivered my beautiful, new Sportage to my home; he was personable and very knowledgeable about all the new features. Quirk Kia is highly recommended as my experience with the sales/service teams has always been a positive one.

Review №27

Unbelievable experience at Quirk Kia! Both Ali and Christopher were amazing to work with. Ali had all paperwork ready for me to sign and I walked out of there with a car in less than 15 minutes. Then Christopher spent time with me going through all of the features that were offered in the Kia. I’ve never owned a Kia and I love it already! They also had great trade-in deals for my Chevy traverse.I highly recommend!!! Thank you to both Ali and Christopher!

Review №28

Had a great experience at Quirk Kia in Braintree when leasing a new vehicle. Frank Bisch, Sales Manager, was there to greet us at the door, showed us current inventory, walked us through financing options and handled everything perfectly so that we drove our new vehicle off the lot. Gary is incredibly knowledgeable and walked us through all the features of the car and answered all of my questions with in depth answers. I give Quirk KIA 5 Stars!

Review №29

Was one of the best experiences I’ve ever had at a car dealership. Frank helped me get into my new Kia Seltos very quickly it was unbelievable! And Chris did an amazing job giving me the details on the ride, and how everything works. Both were very professional and are awesome to do business with. I highly recommend going to see them to see what they can do for you.🔥

Review №30

This place is terrible I cannot wait to get my car from being serviced here. Or lack thereof I should say. They dont take the Kia warranty coupons and I wanted to get my car inspected and none of the totally rediculous reasons for not passing made any sense. I understand that they have a state inspector and that is fine but at least offer what you can to help customers pass. I drove all the way from Seekonk to take my car here because friends recommended it and because I had never been here its like your treated like a outsider with no history and they dont want to help you.

Review №31

My friend and I stopped by Quirk Kia in Braintree just intending to take a look around the lot. Christopher Lomax was extremely helpful to us, answering all my questions about the different Kia models and features available on each. He even let us test drive a Seltos. He was extremely knowledgeable and not at all high pressure. Thank you, Chris!

Review №32

I recently purchased a new KIA Seltos. The people at KIA in Braintree were fabulous. The salesman, Michael Edwards, was terrific in helping me choose my new car. The top dog at this dealership though is Christopher Lomax, Delivery Specialist. When you pick up your new car, he is the person that goes over all of the features and shows you how everything works. He spent a long time explaining everything and was very patient answering all of my questions. I never felt rushed. He was very thorough with his explanations and I left the dealership with a fairly good knowledge of how everything worked. There wasnt any feature that I asked about that he couldnt answer; he certainly knows his vehicles. Christopher always repeated that if I have any questions feel free to contact him. He was very professional, courteous and extremely friendly. He understands customer service and Kia Braintree is lucky to have him on their team and would be doing themselves a great disservice if they let him get away. Thankyou Chris for being the consummate professional and making my car buying experience a pleasure!

Review №33

Okay so I Had a 2021 Kia telluride Ex and had been interested in upgrading to the nightfall package for A WHILE. They sell too fast to go look at one on a lot so i picked one out online. I Got intouch with Jerry at Quirk and let him know that my family (wife and 3 kids) didnt have the patience to travel back and forth multiple times to go over paperwork and I wanted to set everything in place so that we could make the trade-in go smooth and quickly as possible. Thats exactly what happened. Jerry emailed me all the paperwork after making sure the car had exactly what I wanted. The car was supposed to come in 2 weeks, the car came in 6 days. Got the phone call and drove to Braintree and literally pulled up, Jerrys team switched the plates for us, swapped the carseats and left. It was like a carwash except you leave with a new car. I cant even imagine doing this any easier. Thank you Jerry and Quirk team!

Review №34

Have now purchased 2 Kias from Quirk Kia Braintree and both experiences have been great. Most recently took delivery of a new Sorento and Chris L was my delivery specialist. Not only did he know everything about the vehicle he also clearly explained all the features in a user friendly manner. I was on the road fast and am loving my newest Kia!

Review №35

I came into the dealership already knowing what I wanted. The team at Quirk Kia were very attentive and the whole process was so fast. I know I truly got the best deal after shopping around at other dealerships. Thanks for the help Frank!

Review №36

What a great experience I had with the dealership and Jerry who helped me out with the process. I live about an hour and a half away from the dealership and they had the car that I was looking for. They gladly worked with me through phone calls and emails allowing me to complete the whole process without even have to come down to the dealership. I was a bit of a tough cookie but they were able to get me the pricing I was looking for both on my trade in and the new vehicle. They even quickly shipped some accessories I decided to add on last minute onto the car directly to my home that they didnt have in stock at the time so I didnt have to drive back down there to receive them. Nice finishing touch they had someone walk me through all the features and tech in the car. You need to check these guys out!

Review №37

Great experience at this dealership. They took the time to listen to what I needed and found the perfect car for me. Jorge made everything easy to complete and Garry made sure that I knew exactly how to use all of the features in my new Sportage. Ill definitely be a return customer!

Review №38

It was a daunting task to restore my faith and confidence in the car salesman but the guys over at Quirk Kia in Braintree have done just that. Jerry Hunter was my go-to-guy who somehow managed to exude a level of transparency and honesty not typically akin to the car selling/buying experience. And it didnt stop there. I found myself engaged with almost everyone in the dealership by the time the papers were signed and what a pleasure it was to have done so. Chris, Ali, Frank and all the rest of the fellas had me feeling the perfect combo of relaxed and entertained! I cannot say enough positive things about the guys at Kia in Braintree. Go there to see for yourself. They truly are the best and the new Kia Sportage LX is a serious force to be reckoned with as well!Thanks to you all :)))

Review №39

I suggest working with Christopher Lomax! Just purchased my first new car and walked in with all types of nerves that come with making a big purchase. Although a Delivery Specialist, Chris approached and was able to not only calm those nerves but also provide me with all the information I needed to make the best fiscal decision for my family. Hes straightforward with great energy. So happy with my Kia Sportage!!

Review №40

Great buying process. No time wasted and everything was smooth! Mike Edwards and Gary helped me out and went above and beyond!

Review №41

On Saturday August 14th, 2021, My two daughters and myself went to Kia of Braintree.We are black females.We approached the service desk wanted information on a specific kia carThe black male with whom we spoke with was totally unprofessional and dismissive.His behavior came across to us as if we were wasting his time.Needless to say we left feeling very disrespected and never to return to this dealership.This is not the type of behavior that should be displayed by any sales person.

Review №42

Save your time, go to another Kia to be taken serious. I had an apppointment, arrived about 10 minutes early, was ignored the salesmen were standing around talking (okay cool it was the end of the day so I didn’t think much of it) when I was finally assisted they took my ID asked me what I was looking for and then informed me they no longer had the item or that trim level in stock (PLEASE KEEP IN MIND, they called me and emailed me for the past 3 days including this morning to confirm my appointment.) They could’ve informed me they no longer had what I inquired about in stock oppose to wasting my time.

Review №43

My wife and I had a great experience at Quirk Kia in braintree leasing our new Kia Seltos. Mike worked with us in the numbers and made things easy to understand and tools care of all the communication with our insurance company. Gary took us on the test drive and after we purchased the car took his time to explain everything about the car. He treated my wife and I like royalty and made us feel like we mattered. He then made sure to get us an inspection sticker and get our plates on for us. I highly recommend doing business here.

Review №44

Today I went with my brother to Quirk Kia as he wanted to purchase his first car. Upon walking in, Michael Edwards (Sales Manager) was there to greet and assist us, there was no hesitation at all. He made the car buying process such an easy and smooth process for my brother. He answered all of our questions and gave us great insight. Another person that I would like to recognize as well is Christopher Lomax (Delivery Specialist). He was also attentive and showed us the 2021 Kia GT-Line. We felt as though he was lighthearted and very knowledgeable about the car. I cannot express enough our satisfaction with these two employees as they have exceptional customer service skills. Thank you again to the both of you and for making this location the best of the best.

Review №45

Went here for my first car and i must say i am very pleased and happy with my purchase:-) big thanks to jerry hunter who helped me with everything i definitely recommend them if your looking for a vehicle.

Review №46

Christopher Lomax was amazing, he answered every question I had and taught me all I needed to know for when I took my new Kia Sorento home. I needed help the following day with a tech issue so I sent a text, he responded and helped me within minutes. He made the entire experience from test drive to purchase so easy! I highly recommend Quirk Kia!

Review №47

I’m traveling from Florida with my family on my awesome Kia Carnaval only 3 months old. During our way here I reached the 5 thousand miles oil changed and I called them on 7/8/21 to schedule an oil changed and of course I explained I was traveling and was returning home on 7/12/21 and the person who answered said sorry my next oil change is only 7/19/21. I called Kia on Norwood and they understood my situation and took me in the next day. Way to go and help the ones in need Kia Braintree!!!

Review №48

Frank Bisch was amazing. Worked the whole thing out in 5 minutes on the phone, signed my papers online, showed up later in the day, left my trade, and drove home in the new one. Its never been more simple. Garry did the delivery and went through EVERYTHING on the car and really knows his stuff. Thanks so much guys!

Review №49

Frank and Garry Were awesome the buying was great definitely recommend this place

Review №50

Browsing for a car for my daughter I met the best delivery specialist named Chris. He answered all of my questions took the time to show me around, he didnt rush me . Great experience great guy he made the entire experience easy.

Review №51

I just bought my new Kia seltos thanks to Mike and Garry you guys are great

Review №52

Great Buying experience Jerry and Garry are both great definitely recommend this place to anyone

Review №53

Thank you to Jerry for making the purchase of my vehicle seamless and easy, as a solo parent with home schooling and working full time, buying a car was the last thing I wanted to do. However not only was the purchase easy but Gary was nice enough to deliver it to me so I didn’t have to pack us into and Uber during a pandemic to get the car!! Thank you

Review №54

We had a great experience with Frank and Gary. They were both very professional and educated on Kia cars! Our process of purchasing a Telliride went quickly and smoothly! Thank you!

Review №55

Christopher Lomax was amazing! Very thorough, friendly, and professional. It was a great experience

Review №56

The whole process was very smooth and fast. Thank you Mike and Christopher for making everything easy.

Review №57

Bought my car here had a great experience with both Jerry and Garry are great people thanks on the help guys

Review №58

No issues here. Its a car dealership. Its what youd expect. Its clean. The people are friendly enough. Its a car dealership people. Its fine.

Review №59

Wonderful experience here at quirk kia. Came in to get some information on new kia lineup. Spoke with Chris and Garry about the telluride and Sorento both were a wealth of information and went above and beyond to answer all my questions. Even getting trade info and monthly pricing from Jerry was a breeze. Nothing like the other dealers I visited who wouldn’t even give me a number with a credit app. Great team over there!

Review №60

Frank and Garry were great Love my new kia seltos great buying experience and Fabulous Delivery experience

Review №61

I got a SX Telluride here the buying experience was great Garry and Ali were great Garry showed me all the features in the car and answered every question I had I would definitely recommend this place

Review №62

Jerry and chris were over the top amazibg best service ever many people could take lessons from them for customer service thanks guys you are the best of the best

Review №63

Jerry Hunter was terrific and got me into my Telluride in an expedited manner. Garry Bautista was terrific and showed me all of the features of my Telluride. Great team at Quirk. Above and beyond.

Review №64

Garry helped me out and is very knowledgeable on the vehicles and did an outstanding job, Jerry my salesman was very helpful. Overall great experience and made buying a new car very smooth.

Review №65

Chris was so well informed!! (Real car guy) changed my mind on KIA for sure

Review №66

Absolutely incredible operation from top to bottom. Garry is fantastic to work with, and makes buying a vehicle totally painless.

Review №67

I would like to thank Ali Tubaishat and Garry Bautista for the great customer service and attention to detail. Garry was personable and very passionate about explaining the details and all of the great functions and features of our new KIA Carnival. He made it easy to setup and made it hassle free. Ali was awesome. He was a jack of all trades, which my wife and I loved. He not only took care of going over the numbers with us but also listened and did not try to push anything that we did not want. I loved that all documents were electronic, quick and easy to read and sign. Ali too was professional, courteous and demonstrated great customer service skills. This was our first time buying a KIA and visiting Kia of Braintree. I will certainly be back to visit Ali and Garry for any future vehicle purchases and would strongly recommend anyone looking to buy a KIA to ask for both of them. Great service, keep up the great work.

Review №68

Thanks to Jorge at Quirk Kia in Braintree, MA for getting me into my new Kia Forte GT2 when my Ford’s engine died at only 67,000 miles. Love the new car smell!

Review №69

Garry and Jerry were both great they helped me out to get my New Kia Sorento SX Garry was very Knowledgeable about the vehicle and answer every question I had Jerry was wonderful and straight forward and gave me a great price

Review №70

Chris lomax was a huge help and Mike was awesome!

Review №71

Sales manager was good to work with however the website price information is misleading and the online representative was either mistaken or lying about the web advertised pricing.

Review №72

Its a dealership you got to end up paying more because of the dealership

Review №73

Can’t say enough great things about Quirk Kia, and especially our salesman, Ali Tubaishat. Had test-driven the Mazda CX-5, Jeep Cherokee, and Ford Escape before trying out the Kia Sportage. No comparison! The 2020 Sportage drives beautifully and handles turns seamlessly - absolutely love it! Ali Tubaishat was a pleasure to deal with - no gimmicks, no high pressure, no having to sit down w/a finance person — he did it all and got the deal done quickly and professionally! He emailed us the paperwork, we sent it back - and within 2hrs the car was registered and inspected and ready to drive home! It was so nice not to have to sit around for hours haggling over things - easiest and best car buying experience we’ve ever encountered!!

Review №74

Ask for Ali Tubaishat of Quirk Kia Braintree if you are looking for a quick and painless new car transaction over email/phone or in person. I have an autistic daughter and needed to do an at home transaction via Docusign. From start to finish he lead the process from estimating my current vehicle trade in and figuring out monthly payments that would not break the bank to including every fun amenity and perk possible on my new 2021 Soul EX. He is extremely knowledgeable of the vehicles and differences in trim. He will make the numbers work for you to get you what you want on your budget. Ali also dealt with my registry paperwork in record time the day after I signed the contract so I only had to miss two hours of work, and had the car detailed within that time frame to ensure the car was spotless and ready to go. I will be a returning customer, and when I do, I will be sure to ask for Ali!

Review №75

UPDATE TO REVIEW: Went to a different Kia dealer in the area (Kia of Attleboro) and they found me the same exact car (trim, exterior color & interior color) for $5000 less than Quirk Kia had it for sale. Legitimately the same car (2020 Kia Stinger GT1). They didnt have it in stock, but were awesome about locating it at a dealership in Connecticut and having it delivered in just two days. Purchased the car there for more than $5000 less than Quirk was selling it for and was actually satisfied with the service I received. If possible, take a drive 35 mins south to Kia of Attleboro. Not only to save you money, but to have a good car buying experience.------------I had an extremely disappointing experience recently at the dealership, followed up by a second poor experience with an employee via e-mail.I visited Quirk Kia in Braintree in late April to inquire about a car and take a test drive. The dealership was completely empty with no customers in sight, as the MA stay at home order was in effect due to Covid-19. I ended up working with a salesman named Jerry Hunter who, throughout the entire process, I found to be short, rude and completely uninterested in treating me like a customer. Throughout my entire interaction, Jerry treated me like my being there was an inconvenience. He often spoke to me like I was a child and didnt know what I was talking about. At no point did he show that it was his goal to help get me a new car. To him, it was only about selling the car and making his profit. At one point he even told me not to waste his time and to just tell me what I expected out of the visit. When I inquired about a different dealership in MA that had the same exact car (make, model, year, trim,) at over $3,000 less, Jerry told me that there were no other cars like that in the state. I told him that I was talking to another dealer about the car in question (for $3,000 less) so I know that there are others available. After that, he simply told me to go to the other dealer if thats what I was interested in. Again, never tried to earn my business or treat me like a customer. I left the dealership that day for two reasons. First, I didnt like their price for the car when I know it was available for less elsewhere. But mainly, I left because there was no way on earth I was going to give my business to a salesmen who treated the buying experience so careless.Two days later, I reached out to the dealer via e-mail as I wanted to have an opportunity to share a detailed review of my experience with Jerrys supervisor. I was contacted via e-mail by an employee who simply gave me an e-mail address that I could contact. After looking at the e-mail address, I got suspicious that the person I was told to e-mail was the salesman I spoke with. So I responded back asking for this persons full name and title. I received an e-mail back stating that the person I should contact was named Jerry Hunter & he was the sales manager. I was very surprised for find out that Jerry Hunter was a manager at all, based off his selling technique. Realizing that this person & the salesman I worked with were one and the same, I responded again with my concern. I stated that my experience was with Jerry Hunter, so obviously sharing my thoughts on it with the same person who gave it to me wouldnt do much. I politely requested contact information for his supervisor. The response I received was there is nobody above Jerry Hunter. Really? So Jerry Hunter owns the dealer? There absolutely has to be people within that specific dealership that are above the sales manager. I immediately responded with my concern and that it was impossible that there was not one single person at the dealer that was above Jerry Hunter. I requested to please be given the contact information for the General Manager of the dealership, but received no response at all. Quirk Kia is clearly not interested in learning of experiences their customers have, unless they are positive. Just an awful experience. Stay away would be my recommendation.

Review №76

Called in originally looking to buy a Tellurides. The sales manager Ali helped a ton to keep me updated with what was on its way in (these are impossible to get). He texted me from his phone with all the details for the car I wanted and let me know when it had arrived. Brought my family down and ended up buying it out right, leaving the same day with it. This was the best business transaction I’ve had to date. Everything was too easy and we got paired with the right guy. Not to mention this truck has everyone in my town breaking their necks when they see it. Get one while you can it’s worth the money!!

Review №77

Went to Quirk for the Telluride and left with not only a new car, but an outstanding experience. Dan was awesome! He even sat in the back with our screaming toddler and tried to comfort him, while we took at test drive. He was overly nice and answered all of our questions. We also had a great experience with the sales manager Matt. Everyone went above and beyond to make us feel welcome and comfortable with the car buying process. We will be back. No one attacked us at the door or made us feel pressured into purchasing.

Review №78

Easy, quick, and pleasant. Not something you would expect from buying a car. Jerry was amazing, and frankly so was everyone else. Also they don’t harass and threaten you like the folks at Dan OBrien, go figure! Thanks!

Review №79

Quick and efficient service every time

Review №80

I am grateful to Francisco, our salesman. He worked with us to get me into a car that I could afford, and made the process so easy. I recommend Kia to everyone I know! (Guess how easy it is to find my car in the parking lot?)

Review №81

Came for a preventative maintenance and an emissions recall . Team did great, especially Cierra who was very friendly and did a good job explaining things .

Review №82

My service advisor Matthew Jay was great very helpful and professional. Address problem and will be getting it fixed next week when part comes in

Review №83

The sales guys are nice. Service dept.need to communicate with customers a little better Through out the service.I have been going there for 10 years.Not bad place.

Review №84

Seamless, painless, wonderful experience! I went in to Quirk Kia to browse different cars, with no real intentions of making a purchase that day. However, salesman Clayton was so helpful and genuine. Even with my pushy father in tow, Clayton remained patient and flexible. I love my new Kia Sorento and will definitely go back when its time to trade up! I was comfortable enough with Clayton that I will be able to leave Dad at home next time! Ladies, you can rest assured that you will have a great, respectable experience and not feel swindled!

Review №85

This week i had the pleasure of leasing a car from this dealership. It was a pleasure because of Ali Tubaishat, the sales and leasing consultant with whom i met. Ali was great.. He was so personable, knowledgeable, and so helpful. He worked with me to find the right car and leasing plan that best suited my needs and budget. I would highly recommend this Quirk dealership and Ali in particular. I had never leased before, and Ali made the whole experience positive.

Review №86

Pretty friendly staff. Easy to communicate with!

Review №87

What more can you ask for when getting an oil change?

Review №88

Ali Tubaishat was the Salesperson that my wife Ann and I were so fortunate to get when we walked in unannounced to Quirk Kia in Braintree. We told him we needed the lowest lease cost possible but at the same time both Ann and I are car people so we wanted a car we could love for a long time.. Ali recognized what kind of people we were and what we wanted and was immediately in tune with us. Ali showed us three Kia Optimas extremely well equipped for the cost. We drove one and a smaller Kia model for comparison. We settled on the Kia Optima in Silver. However, there was a strict limit to what we could pay and we could not go above that amount - so Ali had his work cut out for him. All of the back-and-forth was handled in a most pleasant and professional manner. Ali brought in Sales Manager Jerry who continued the discussions with the same tenor of good feelings. Thanks to them we finally struck a deal that worked for Ann and I, because Ali and Jerry made it happen.We love our Kia Optima. The drive, steering and cornering performance is exceptional. If you are into safety and electronic features, it has them all.Most important in life are people you can trust. Call and make an appointment with Ali and you will experience exactly what I have described here. I write this about Ali and Jerry because it is true and they should be credited for the fine people they are and their professional ability to make you a very happy new car owner.

Review №89

I have nothing bad to say about this store. Ive leased two vehicles now from Kia and both times were very easy and the staff was very helpful and informative. Ask for Sean Conway. He did everything to make sure I was getting the best car for what I need and the best deal that I could afford. He showed me all the ins and outs of my new vehicle which made the switch a lot easier. Service is always prompt and straight forward. Ive never had a bad experience here. Highly recommend!

Review №90

I needed to get into an affordable lease and my husband and I decided to visit Quirk Kia and see what they could do for us. Our salesman was David McCarthy and he worked diligently on our behalf to get me into a vehicle at the monthly payment I needed for my budget!! We are now the proud lessees of a beautiful 2020 Optima!! I cant say enough praises for David as a salesman!! I highly recommend him and this dealership!

Review №91

Just got my second lease with quirk Kia! Leased the optima 3 years ago and just switched to the Sportage yesterday. Both times I mainly dealt with Ali, who was always super helpful any time I had any questions. Even throughout the entire lease, if I had any questions, I would text him and he would get right back to me! Mostly dealt w Ali but also Jorge and Mike.. all worked together in this most recent lease and they are a great team! Would recommend

Review №92

Great experience at Quirk Kia in Braintree.

Review №93

Excellent service, and sales staff

Review №94

This was HANDS DOWN the best car shopping experience of my life. Ali, Jerry, and Frank were awesome. I got a new Kia Sedona and the entire process took 50 minutes. and I got the price that I needed. HIGHLY RECOMMEND!!!

Review №95

The sales people are cold and slick. They embody all of the negative stereotypes of car dealers. I understand when you are in sales, your livelihood depends on commission and time means money. However, you need to be decent and at least pretend you care about customers. This isn’t my first bad experience with Quirk. The first bad experience was in 2003 when I tried purchasing a Mazda. Quirk just has a cold and impersonal business model. If it works for them, then good for them. But bad for customers who want more of a personal interaction and save some money.

Review №96

Great Service, theyll try to accommodate your request

Review №97

Have to say that this was the best car researching / buying experience Ive ever had!! Met the salesman Ali and he answered all my questions and let me test drive the same car as many times as I wanted to make sure I was comfortable. Not at the least pushy and it was very simple to come to terms. The EV Niro is such a value for what it is!!! Im loving it!!!

Review №98

This is my first Kia and I simply love my New 2018 Horizon Blue Optima LX. I bought it for a 2 year 12k miles per year lease and I am delighted with both the price and the car. I especially love android auto/apple carplay, blind spot monitoring/alert, rear camera park assist & cross traffic alerts.Clayton and Jerry were very professional and got me the lease for an unbelievable price. After my Honda Accord was totaled when someone rear-ended my car, I thought it would be a stressful few weeks to get a new car. But they both made it very easy for me. Jerry even joked that he was in a very good mood and so would offer to lease it for the price that I was ready to pay. I was a little disappointed that the car I got did not have the power seat(convenience package) while the tester car had, but I can live with that. Frank too was very helpful and explained all the features when I went the next day to pick up my new optima.Thanks Quirk Kia and thank you Jerry, Clayton and Frank.

Review №99

It truly does pain me to write this or rather these reviews however in this situation I find it cathartic for myself and maybe helpful to the consumer who may purchase a vehicle at this location. I’ll all start with finding the model and price that worked for me at Quirk and figured this would be an easy transaction considering the pandemic and the fact that Quirk Kia promotes E-sign which makes purchasing a car fairly simple. Well:The first gentleman I spoke with presented me with a“true price” higher than what the website advertised. He also wanted to know (via text) my credit score, money down and if I’ve ever owned a Kia before. I had no issues giving this info and was told to come in and “we could make a deal” what happened to contact tracing and doing the process online?Next, after expressing my frustration with this associate I was given a number to speak with Frankie who I called but had to leave a message because he was unavailable but he would call me back (neither of which happened).Yesterday Dec 1st I was texting the dealership regarding my frustration, one I lost out on Nov incentives and two lack of a professional business model. I later received a call from (unsure of name) who I described the situation to. This salesman was willing to try to make a deal however he couldn’t locate the car and seemed to think it was sold. I was sitting at my computer with the vehicle still listed on the website as available. I expressed my disappointment professionally and stated that I’m considering writing a review about my experience. Well:This sales agent became verbally HOSTILE and asked if I was personally threatening him, I said I’m threatening to write a review (big difference). I was also referred to as a coward who sat behind his computer and acted as an internet gangster!Let me be clear, I own a large truck with awful mpg and wanted this model of kia (that I have purchased before and was very happy with). I need a car like this because I am a CRITICAL CARE NURSE who cares for Covid patients in the ICU and traveling is a big part of my job. For many front-line workers and especially ICU nurses like myself in direct contact with Covid-19 patients, we live in stressful times during the pandemic and it’s only getting worse. I work extra hours to help with the shortage of skilled ICU Nurses and find great satisfaction being part of the solution battling the virus. The last thing I need is someone belittling me and showing profound disrespect.One thing I am not is someone who sits idiley behind their computer wasting my valuable time writing reviews for no good reason. Another: I have never had anyone disrespect me such that this associate did, I place my life in jeopardy everytime I go to work and try to make a difference and to be treated like this its incomprehensible.My father used to purchase his Buicks from Mr. Quirk back in the late 80s and always had a positive experience. It’s discouraging that this practice no longer exists and one can be so verbally berated over the phone. I figured being the consumer, a bit more respect would be expected.Pease and health to everyone during these times.

Review №100

I have been very happy with the excellent customer service provided at service department in Quirk Kia. Most recently, I worked with Patrick who was very knowledgeable, patient and understanding in working with me and discussing my car issues.

73 Photos
4.3 Rating
  • Address:280 Quincy Ave, Braintree, MA 02184, United States
  • Site:
  • Phone:+1 781-848-2900
  • Kia dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
  • Oil change:Yes
  • NFC mobile payments:Yes
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