Good fireplace was very reasonable considering that its digital and has automatic time & degree settings!

Good selection at a good price. Whenever I am looking for something that is over $50 I always stop at their competitors just down the road first to price it out. 9/10 times I get a product of equal quality for cheaper at menards. Should probably save myself time and just go straight to Menards.

I was purchasing a pole barn but the blue prints didn’t have the right codes and the county rejected it.

Facility clean and organized. Staff extremely friendly and courteous. Professional assist when need excellent

Mark in lumber was wonderful. He was patient, polite and helped me figure out my project.

Sadly my service animal was unwelcome. I was confronted and even had them fight with my documents proving he is a service animal. If you do not allow service animals take it off your door. I will shop at local stores that have no issue with my service dog. He is well behaved and trained to do a job please allow him to do so. I will contact cooperate. Sadly even the girl Molly got in my face arguing she has a service animal and understand the rules and laws? If that’s the case how come you work at the door at a retail store? Sadly respect is what should have been shown.

The staff here is always friendly. They always ask if you need help. The store is never disorganized. Register lines are typically not long. I have been going here for years and will continue to do so.

Terrible wait times plus 3 hours. Understaffed. Employees did there best temained calm and polite but too many people needed services.

Its a hardware plus.staff is great . Have most everything you need and more our favorite Menards.

A great place to shop all you need plus you get 11% off to get more merchandise.

I didnt think I needed a cart, only went in for a few small things. I was at the back of the store and ask Paige if there was an extra cart back there. She said no, but she would go get me one. She did bring me a cart and helped me load it with everything I picked up. Paige went above and beyond her job. This happened in Bradley, Il.

Itll be nice to get stuff back again at reasonable prices

They had what I needed .For a thursday evening, I was in & out quick. Its nice they still have people running Cash registers.

Always find what I need and way more than I need too

Great place to save on supplies. Five stars 🌟

Very helpful hardware retailer and great service for what I needed yesterday.

Menards is no Home Depot. Most people that work there are kids so if you need advice your not going to get much. HD has more people that work there that actually perform the trades. Place is fine if you know what you want. High delivery prices.

It took us a moment 2 find what we needed bcuz the 1st clerk we asked had no idea what we were talking about, but my daughter found another clerk who knew what we were looking for

The lumber yard associates didnt help with any of lumber I bought. Asked one associate and said I dont have a radio or cutters to help you. No other workers were out there.

Customer service score poor. Prices score average. You have to ask customer service to find best price. And if you forgot customer service is ZAZA POOR.

I have a compliment for a Young guy named Jason that helped me in the blinds/shades aisle tonight. I needed a couple shades trimmed down and he was there to help. I know it is a standard thing anyone in that dept should be able to do, but as a person that works with my hands every day it was refreshing to see a young guy that was skilled with using his tools when Ive seen so many young people today kind of fumble through tasks.

Was struggling with some plumbing issues. Jeff, you are a life saver and so kind. Staff took the time to explain and help me for a handfulof time, saving me lots of money. Thank you so, so much.

Very nice on how it displays are set up and how well-stocked and supplied they are I have always liked that.

Light bulbs very good

Love this Menards.Its our home away from home.Staff very friendly took us to find what we were looking for.Always is well organized.

Its my go to place for what ever i need. My wife and I just love it. Most of all their rebates.

Dont waste your time with vegetables here...Theyre pretty much all brown

Fairly easy to find everything with people that are willing to assist when asked but are not pushy!

Great selection & also if you need to buy or refill a propane tank they have you covered! New tanks are $29.99+tax (empty) & to fill new tank or refill existing tank its $18.99.

We have been shopping there for years we love your store

Had to return some items. Quick friendly service.

Bought vertical blinds They dont open completely Went to Menards Was told I could but replacement parts for blinds I just bought

Waited 2 hours for them to find an item that inventory showed over 500 ea of, but they actually only had 4!! Very unhappy!

Have found whatever we needed

Purchased an American made Maytag 20 cu ft upright freezer for over a $100 discount. Service went smooth and quick. Freezer up and running. Great buy, great service.

Excellent service but what really blew me away was the carry out i believe his name was Billy he was so strong and smart, handsome too. Really helped me when I needed it 10/10 will come again. :)

Checking out gazebo was really nice. Had a man help me get what I wanted and went the distance to assist me with getting things that didnt come with that gazebo.

I like the helpful, young people at the Bradley Menards. Got exactly what went for. In & out in 15 mins!

They constantly press wearing a mask and are rude about it even small children. When you literally can be 12ft apart. Then you go into the bathroom. Let me tell you there’s more than Covid in there. The wall tile, floor tile, sink area is absolutely disgusting. Probably hasn’t been sanitized since Covid started. I can’t believe how rude the workers are about Masks and they use those bathrooms!!! How much sense does that make? I’m sticking with Lowe’s!

Manager Vinny is extremely rude and has no problem discriminating against his fellow Americans. Menards has forever lost our business because of this mans poor behavior.

Much better now that the mask nazis arent there

Gentlemen in the paint department was very knowledgeable and very helpful and I appreciate it.

Was a pleasant experience. The workers there were very helpful and polite.

O out of stock for anything gutters downspouts fittings hangers probably like all the other stores nobody to help and nobody to look to see if they have anything anywhere else

Had everything we needed for our Landscaping needs

The price are wrong and dont do it nothing to fix the prices

The staff was very helpful

Nice summer deals stop by and see for your self . The parking lot is full .

I grabbed the wrong trim boards and exchanged it with no hassle

Michael in Flooring Dept was great and Jessica took care of me when I came in for a follow up. Great customer service!

Nice store everything well displayed staff very helpful

I have never had a bad experience with any employees.every time i visit they make sure i am totally satisfied.

Pro: cheaper than lowes.Con: they are mask nazis

Ask me if I needed help twice, that was nice.

I really like our Menards. It was very busy so many items were out. Had to go to the garden area while there to get a hose and bricks. Had to walk all over the place to find what I was looking for. Not many associates around to ask or help. So I was a bit disappointed. I am disabled so it was a challenge. Wish they had more w/c carts. But I do like this store. Just current circumstances causing the hiccups.

I went for energy efficient light bulbs, but they were too expensive so I opted for a different type. I wasnt happy with leaving without the exact product, but I did find something else I needed.

Great place to get almost anything. Nice people to help you get in and out quickly.

Invest in yourself got my daily exercise for 4 hours or walking around getting things that I needed for the household I enjoyed but Im tired 10 p.m.

Bad customer service

Definitely bypass them.Lowes is right around the corner.

Thank you, cashier, Matthew! On 4-17-2020 4:47pm! You were awesome!Thank you Menards! I highly recommend this location. What I enjoyed the most was the customer service and friendliness of staff.

Great place

Whats a good everybody was so helpful

Waited/walked around in plumbing for over 15 minutes for help this morning. The screen showed 4 associates on duty but only saw one the whole time. He was with another customer...not his fault. Im not a contractor or specialist so maybe the big stores just arent for people like me that need help. Ill stick to ace, those guys understand that not everyone knows what theyre doing or what theyre looking for.

My son couldnt go inside Menards today because he doesnt have an ID to prove hes 16 years old. He doesnt have a license because he has a seizure disorder! No school ID with his age on it. He had a mask on. I have nobody to watch him and he cant be alone. Thanks for nothing. I really needed some stuff in there. Also I was just in the store yesterday. They didnt question me about MY sons age. Hes going to be 17 years old!

My husband had a heart attack while in the door dept. An ambulance came and as I was following the stretcher out the doors I grabbed a bottled water. I was stopped and made to pay. Cold hearted

We understand that the climate of today is different than it was even a few short months ago. We understand that tension and anxiety is higher. But, is there no longer such a thing as common courtesy?Menards management (Bourbonnais, IL), please be aware that not everyone is cut out for customer service or dealing with the public. Perhaps you should vette your potential new hires with these qualities in mind; basic manners, kindness, compassion, willingness to help. Just a suggestion.Sometimes being treated like your business is appreciated is worth the drive.

Love this place. Always have something I dont need and I always come home with more and more spares.

Its menards. A box store warehouse has what you need for a price.

Best Contractor Supply Company... Best Customer service...

The best

I like it because it has staff that take care of you very well and they help you quickly.

In and out in 18 minutes with custom cut carpet.

Our favorite menards store

This store is always very clean and organized.

Worst customer service, wasted hour to pick up online orders, no one knows where the order is.

Great Good assistance. Got everything we needed for this trip.

This place is always packed. Few of the customers are observing social distancing. You won’t let children in but there are elderly people everywhere. Maybe you need to limit how many customers are in your store for the time being. I feel bad for the workers who have to be there exposing themselves every day. There are also never sanitized carts. The last time I was there the sanitation wipes were empty.

Very disappointed with the service I received from Luke the assistant manager

Idiots blocked way out and closed registers for some reason

Got some 7K lumen shop lights, furnace filters and a humidifier, couldnt find the humidifier,staff was very friendly in finding it

Lumber prices are really high and supply is low. Welcome to Bidenomics

I want to extend my deepest gratitude for Jeff in the plumbing department and Luke from the Front End. I live a half and hour from any Menards store, and after battling of inches of rain that our storm drains in our town could not keep up with. They both helped me get a utility pump quickly. The store was almost closed and the only solution was to send my father (that lives 10 minutes from the Bradley location)there to pick it up and meet me in the next town over. I had to drive through flooded streets in my pickup just to get to him. Thank you to you both for saving me thousands of dollars of damage to my basement!!!

I had the most terrible experience today there. I was followed outside by two men who asked me for a drill bit they thought I didnt pay for. ApparentlyI must have looked really suspicious in my wheelchair while shoppingthat they had to actually use security cameras to follow me around the store and see if what I was actually picking up. I will never return to the Bradley Menards again.. if I ever even return tile Menards at all.When I ask to speak to the manager he told me to leave. Because the security guard was just doing his job. I said if he was just doing his job he would have asked for a receipt not a drill bit.

Really helpful and friendly staff. Although the guy in the lights /chandelier department wasnt really helpful. I asked him some questions regarding a product. He didnt even bother to help me further examine the product I was interested in. He just pointed me to it without opening the (unsealed) box to at least check things out for me. If he had opened the box, he couldve answered the few questions I had regarding the product. His response was I have absolutely no idea while walking off from where I stood.Its always such a great convenience to have full understanding about a product before purchasing it so that you are less than likely to return or exchange it. Other than my customer service experience with that guy, every other employee was very friendly and helpful. I ended up purchasing a great product. I really really enjoy the quality of it along with the price. I am very satisfied with my shopping experience at this location. Will definitely recommend to a friend :)Note: Paid twice as much at OReillys for similar LED product and the one that I purchased from here is way more vivid and multifunctional.

I can find alot of great deals at Menards

Always pay 11% more

Great selection. Has everything

We needed help getting flooring and Jason was extremely helpful and polite and friendly and patient.

Had what I needed employee didnt know what a come along was but another customer over heard me asking where they were and told me where they were

Always a fun store! Thanks for the projects to keep my husband busy...

Bad Service today

Employees were helpful.

Went to look at some paint for the outside porch

Big selection! Helpful staff

I do most of my shopping here and like the store and the service. But recently Ive had a couple of surgeries and need handicap chairs I placed a complaint to the corporate store and they responded that they would look into it and its been about two months and they still have not gotten a single electric chair in there for handicapped individuals do the one star.

One of my toy stores great fun stuff in here

Have mostly everything you could need good store an service

Menards is one of my favorite stores. Today we looked at terrific bathroom vanities. Ones we havent seen anywhere else. Bought a book, bath mats, a throw rug and Famous Daves spices.

Before I leave tomorrow I had to pickup somethings with the wife... I must say it was easy in and easy out