Very friendly and efficient, been going there for over 15 years. I trust that they always do a good job for my needs.
Just went in for a simple wheel alignment on a pretty old car. Was told ahead of time that they were short staffed and it may take awhile, which I was fine with. Dropped the car off, picked it up later, drives well, good communication.
I had amazing service! As soon as I can in with my tire they took the time to look for an affordable tire within minutes. As soon as I found the tire that I want they also took the time to install my new tire onto my rim immediately. I am more than satisfied with the service I got!
Tires had to be ordered, but even though they are short staffed, they got the tires we needed and the person changing the tires is going the extra mile to make sure it gets done.Decent shop, decent people. Need I say more? ... Oh, they need people so if you need a job this place wouldnt hurt ya for asking 😉
First Class, Absolute Excellence!!Jeff was so amazing!! His professionalism, courtesy and thoroughness were beyond my expectations. I live in northwest FL and was making a purchase from a nearby auto dealership. I wanted to have the auto looked at by a third party, unbiased professional before committing to the trip and expected purchase.Jeff and his team delivered on every request and then some. His commitment to deliver excellence and support the customer were more than I could ever imagine.Thank you so much for taking the time to answer every question and concern I had.I would recommend you and your team to anyone for their automotive needs.
The guys there were great. Went yesterday 6/19 around 440; just 20 mins before close. They didn’t rush me or push me out the door. They helped me get a new tire for my Ford ranger and got me back on the road. Thanks to all of them; I’ll definitely be back!
Great job finding tires out of balance causing vibration, also checking alignment made me feel confident about the work they did on vehicle. Jeff explained everything in good detail about what was done or checked on car. Will recommend and go back!
Always take good care of their customers and warranty their work. Had a blower motor replaced about 6 months ago and the part went bad. They replaced it free of charge and it works better than before. Definitely recommended if you live in the Kankakee area.
Mgr. is is extremely knowledgeable and listens to your car needs. He respects his own staff as to their scheduling and supports their attention to details of each car that comes in.. He addresses any concerns and accommodates the customer with sincerity and respect. My go to place to service my tires and etc.. so that I am able to go to....😊
Jeff really helps you understand what is wrong with your car, is honest, and gets the job done quick. They had a good balance of doing what was necessary for my van while at the same time not making you feel overwhelmed at everything that eventually needs to be fixed.
I’ve been coming to the Bradley Illinois location for nearly 30 years. I will go nowhere else for my tire needs. Jeffrey Salcik and his team are top notch. If you need tires or car care performed, go see Jeff. High quality work always performed along with honesty and professionalism.
Didn’t have an appointment to get an oil change. I was able to drop it off and pick up my truck later with no problems. I’ve been coming here for years and I recommend Goodyear to everyone I know.
I’m a musician I needed new tires real bad they hooked me up plus brakes . They treated me very well and were very honest I appreciate that and the fine service on my car thank you
Great service.Went for a safety check before road trip.Since I bought the car in 2005,Goodyear in Bradley IL is the only mechanic,this car has ever been to.Jeff and his crew our great.
Jeff is very helpful. We have taken our cars here for years. Good company to work with.
Friendly and accommodating service. They do not oversell. Will definitely return when needed.
Had a flat tire. Jeff got it fixed for me right away. And back on the road. Away gives me excellent service .
We have always received excellent service from the bradley/bourbonnais goodyear store. Jeff and his crew have always been very helpful and friendly. Its the only place we go for auto service.
Great job 👏. Fairly pleased with customer service ☺️
For any of my auto maintenance needs and their durable and affordable tires, I always come to Goodyear! Ive always had fast service and great customer care. Thank you Jeff and service crew.
Super job, Jeff was very accommodating, they found a couple things that needed attention, very detailed oriented, jay was the tech, very helpful!!!
It was great to finally find a place with people who worked hard and didn’t try to hustle me. I would bring my vehicles to Jeff and recommend to everyone.
Thorough work and found issues on another tire i didnt catch. Easily pleased with coming back.
Everyone was so professional and respectful! I went in with a leak in my tire and left within the hour. Jeff was especially nice to me in explaining exactly what was wrong with my tire. I will definitely be back.
Very helpful with the problems I had, took care of everything in a timely manner. I would recommend
Found a nail in my daughters tire and we took her car here. Great service. Quick tire repair. Friendly and helpful.
Awesome service and reliability. Jeff is awesome at getting you in and getting what you need done.
Jeff and team provide excellent service whether it be looking for new tires, regular maintenance or other automobile issues. The staff is friendly, knowledgeable and a pleasure to work with!
Had a very plesant experiance.And the costermer service was awesome. I brought my car in to be checked out and was not only told what was wrong with vehicle but I was shown what was wrong with it.then i was givein a great price on repairing it and my car was out of the shop and running like a champ😁 could not be more pleased and defanatly recomend good year to any and everyone.
Great service and they always have competitive pricing for quality parts and tires
Great service, very helpful and responsive!
My service was completely done as promised with friendly atmosphere.
Nice people good service
Brought in my truck for a simple tire rotation...they rammed my tires on there lift and left a big rub mark and gouge in tire. Then they refused to be blamed when clearly you can see a fresh rub and gouge even on a dirty tire...i wouldnt go here if u have nice stuff! It will be ruined...Now after driving on the tire for a month the steel bead has broken in the tire and needs to be replaced. Customer service was as much of a joke as the shop itself. Definitely wont be going back to any goodyear!
Well, we had the tires rotated and aligned for our trip South for the winter here at Goodyear. A few days later we packed the car and left, well we had a rough ride for this trip. The car shimmied all the way, especially at 65-70 mph, which made it difficult to keep up with interstate traffic. Dont think we will use this auto service again! UPDATE: I was quite pleased when I read the response to my review. We will be giving you a call, and thank you for your concern, that does make a huge difference on how we feel about your business.
My daughter picked up a couple nails in a tire at school. These guys got her tire fixed and on her way. Fair, honest, quick, and reasonable.
Absolutely incredible service. I was in a bind and Jeff delivered. Thank you Jeff!!!
Super kind people, super great experience!
Great service, honest employees, highly recommend!
Always great professional service.
Little pricey but they know what they are doing!
Great service
Ive been a customer since about 2005, and they are always professional, friendly, and their pricing is fair. Always quality work. The first place I call for tires.Fast forward to December 2018. Im once again blown away by the great service and fair pricing. I wont go anywhere else for tires or alignment.
The deak guy or manager seem to be really angry not at me but about the product i dropped off even shouting in front of a customer
Fast courteous customer service. Saved me hundreds. Totally recommend checking them out!!
8/5/19 Changed my review from one star to four stars. The Bradley Goodyear store manager was very responsive to my complaint. He worked with my son-in-law to get the wheel alignment corrected, and has ordered a replacement center hub. Thank you!7/28/19 This past Friday, I paid just under $1400 at this Goodyear for tires and an alignment on my son-in-laws truck. Ive done business with this Goodyear in the past, with mixed results, but primarily good. I realize the quality of work varies with the auto technician who is performing the labor. That evening, after picking up the truck, my son-in-law noticed the trucks steering was pulling to the left. He took the truck back to Goodyear on Saturday to have the problem corrected. He also noticed that the center hub was missing from one of the wheels. He brought both issues to the Goodyear technicians attention. From the technicians response, Im lead to believe that the technician is incompetent and a poor communicator. The technicians answer was that the center hub had three stripped retaining clips and that he did the best he could on the alignment because there were a couple nuts/bolts he couldnt get loose. None of this was reported to my son-in-law when the truck was picked up on Friday. When the truck was put back on the alignment machine, it showed the wheels way out of the acceptable alignment range. The technician attempted to align the wheels again with about an 80% improvement over the first alignment. We are still not happy with this outcome. Any problems encountered during the service of a vehicle should be brought to customers attention immediately, and not told to the customer after they report the trouble. I will reach out to Goodyear on Monday to give them the opportunity to remedy this example of poor customer service. Ill update this post as needed.
Tire went flat on a stop in town during 5 hour trip home. Chose this station based on Goodyear name. Lived up to all my expectations! Great service. Friendly staff. Clean front area. Highly recommend!
Great service! Professional and friendly staff. Manager goes out of his way to make the customer happy. Im a returning customer and I highly recommend this place.
Best place great service and truthful estimates never doubted them one bit. Jeff and his staff are awesome!!!
Amazing staff, friendly and fast! Helped us out when we where on our way to vacation. Got us taken care of in 20mins and took care of us, the way customer service should be :) very pleased
We were broken down on a Saturday afternoon. Other mechanics wouldnt take our care. Goodyear not only fixed the car, they did it by closing and help us throughout the entire time. If I lived in the area, I would go to this shop again.
Very good service with reasonable prices. Staff very experienced and friendly. The staff is very accommodating.
Great group of people. Outstanding service. They always go over and Beyond . I would highly recommend it if you have car trouble you see these people at Goodyear tire and rubber in Bradley,.....I give them five stars . Wrcarman of Bradley Il.
Came by with a tire I had that ran a flat. This store had absolutely exceptional service and timing. Very friendly, and good pricing.
Great place fast and friendly and honest.
Had a little wait but once in, I was out. I cant complain. The work was great and well worth every penny.
They are always friendly and take care of your needs .
Great automotive and tire shop.
Got four new tires, didnt tell me anything about my brakes (free inspection) told me 85 for alignment. Then tried to take me for a ride for quoting me over 200 for cam bolts with the alignment, what a joke. What are those cambolts made of titanium?
Terrible place to work. Promise one thing deliver another.
Excellent, friendly and prompt service.
They werent willing to rotate my tires on my truck. When I asked to get spark plugs changed they wanted $400. Not sure if theyre commission-based, but beware of any that are.
As usual, great service
Called and was quoted one price. Once we picked up the car they added another 100 dollars and said they could not honor the quote on the phone. I would have went with the competitor if I had known this was how they did business. Very disappointed.
As always the techs here can find the problems that other places only guess at.
Fast service, average price
I went it to get an oil change and they ended up stripping out my drain plug. No good.
Best tire service
Awesome people
Caring staff customer focused
The Extra care you dont get at a quick lube.
Outstanding as always!
Very helpful
Great price.
Very nice place
Awesome and friendly and fast
Really good service
Great