Can we give more than 5 Stars?We were 400 miles away from our house and the alternator of the car died. We somehow drove to one of the only open service center that day (Labor Day). They already have some work but as we had a situation the owner decided to help us. He gave us a quote and assurance that they should be able to fix it.He told me it would take them about 2 hours but the job was difficult, it actually took them four and a half hour and 3 men constantly working in the vehicle. The guys didnt even took the lunch break but kept working on the car as we had to drive a long distance.As the work was completed I asked them if I have to pay extra for the hours they had put into the job, but the owner refused and said it was their job and that they only charge whatd due.They did what real men do - help someone in troubleAll I can do for them is write a good review and wish them all the best!
Straight-forward and consistent. I’ve taken my SUV here several times and Charlie and his crew make customer service a priority. They are super accommodating and quick to get you in and out! I highly recommend this garage.
Great service. No pressure sales. Good people who advise of issues and lets you make rhe decisions.
I love Monros! This place is my go to for service. They get the job done quick and done right. Great people and great service!
They did an amazing job, and short-handed from my understanding. I needed a quick turn around full synthetic change and on a Saturday morning, they got me in at about 0850 and I was out long before the time I asked if they could do it by. They employee, forgive me Im terrible with names, but he told me 30 minutes, and Im certain they actually did it in less time. Love this place!!
Mike was super nice while I was there. Really caring staff! Great experience!
Got me on on short notice. Job well done.
Chad did the work after checking the requested issues and even took a locking lug off my tire I didnt have key for and replaced 4 lug nuts for me free of charge.
Needed a new tire while driving through from out of town, and they quickly got me back on the road home!
Prompt friendly great experience.
Ive been bringing a number of vehicles to Monroe Muffler in Bradford PA for as long as I can remember for oil changes, tires, brakes and inspections. Why? Because I get fantastic service each and every time. Charlie answers the phone with such a positive voice and I always get the requested appointment time for the very next day. I also like the fact that they have appointment times later in the day. Charlies staff are all honest guys and service my car professionally at a fair price. I feel confident and safe taking my car on a long distance trip knowing that Charlies guys have checked everything over for me.
Charlie and the staff were all very pleasant, friendly, and accommodating. They fixed my exhaust system in a timely manner. If any other stuff decides to fall off my car while Im near Bradford, Ill definitely be back.
I always go here to get my oil changed here. They are a pretty awesome team!!! I’ve had other issue and Anthony has always helped and gone above what some will do. But all the guys there are awesome. The other day I went and got my oil changed and some one came in with a tire issue. The guy (don’t know his name) helped his couple rather quickly the gentleman was very pleased. It’s people like this crew that make a business amazing!!! Helpful and very friendly!!! You guys rock!!!!
Charlie, and the gang, always Professional and Willing to HELP.. I HAVE HAD ALL MY VEHICLES THERE. I refuse to go anywhere else! They complete everything in a timely and affordable maner..Thank you 😊
My wife noticed the car was acting funny and shaking, so we made an appointment with Monro and described the problem. They booked the appointment knowing the issues yet told me they couldn’t even check what was wrong when I came in and said go to the dealership.Now I’m on the side of the road waiting for AAA. Don’t go here if you need anything other than an oil change.
Charlie and the guys at my Monroe have always taken good care of my family and me. Our vehicles are in good hands. They always make time for me and I completely trust their work. They recently had to talk me down off the ledge. I was sure my Jeep was coming apart, the vibration was so bad. They assured me that I had just simply driven the wheels off it. They went over all my options and helped me choose the correct tires for me and my driving style. I wont take my Jeep anywhere else!
Great and speedy service! Highly recommend.
A1 service. Great guys who know what they are doing... Honest Guys!!!
Always take my vehicles to Monroe. Fast service, reasonable prices. Love Charlie and the guys!!
Charlie and his staff handle service on all our fleet vehicles. In all my experiences with them, they exceeded my expectations in service, quality and value.It gives me a great deal of peace of mind to know that my vehicles are serviced by a professional, friendly & extremely qualified team. They go above and beyond for me on every job I send to them.If you’re tired of overpriced maintanance and service centers that don’t have your best interest in mind, give Monro Muffler of Bradford a try - they’re terrific.
Charlie and his team are great. Straight shooters, honest guys. Ive brought many vehicles to the guys over the past 3 years and they do a great job. They will continue to have my business.
Charlie and his team are professional, courtesy, and helpful. My wife and I have been very pleased with the service weve had done over the past few months on both of our vehicles. Tires, breaks, and a whole lot more. We are happy with the fast service too. It has been very reliable and we are safer on the road. Thank you.
Ive been bringing my cars here to Charlie and his team for many years. He has always been very informative about issues and options. Service is pretty quick and appointments have been as soon as same day. No complaints here.
Quick and friendly service! So thankful I found an affordable place to get my oil changed while away at college, the dealership in town definitely couldnt compete for a $22 change. No one tries to sell you on extra things either which is nice.
I took my husbands vehicle in for exhaust work after having it inspected elsewhere they wanted to charge us double for the same work. Good deal, right! Well I take it in my husband that very morning put new brakes and rotor on. I take it in for the exhaust work and inspection. They then called my husband and told him that his tires would not pass. My husband informed them that he had them off this morning the tread was fine, they then stated they had dry rot.When that didnt fly I left there with a sliced sliced tire. I just had to go elsewhere to have new tires put on.(still cheaper than what they wanted to charge) I will never again do business with them. Absolutely no morals!!!!
Will help you even if it is directing you to another service center. Service is always done when promised and a professional manner.
Always get Great service. Monroe is my #1 stop shop. Couldnt ask for better mechanics. HUGE Thank You for all you guys do. Best place in town for repairs. Reasonable prices, fast work and I have never felt safer in my vehicle. You guys ROCK!
Quick and quality service. Always my go to for an oil change.
I needed an inspection, they changed me $600. They said it needed 4 new tires. The tires that I had on them only had 12,000 miles. I wasnt prepared for such a high bill. They called my bank and got my account balance from the bank.They locked my car in the garage. I had to walk 25 miles home.Their was only 2 mechanics on duty near cloing time but there was 6 young men in the garage sitting around and drinking who knows what.
Wonderful people! The technicians are some of the best. A++++
Bought tires for my car. Great service, good price.Great bunch of guys, very friendly and quick.
Great service... Always a pleasure to be there.... Fast and know their facts and always get the job done!
Great customer service. Always well taken care of.
I have been a customer for ten years. Charlie and his staff are first rate. Always prompt and very thorough.
Ive been going there for at least 15 years. With my limited spare time, Charlie always seems to find a say to squeeze me in... Greatly appreciated!!!
Great fast service and will help with anything they can!
Anthony is an excellent mechanic. Very clear with what he is doing and what needs done. Loyal to his customers!
My brother Roger worked at this shop before he passed. Still quality and flexible service. My shop of choice when in Bradford.
Great customer service at the bradford location, easy appointment set up andcan always squeeze me in. Very helpful!
Monroe Muffler in Bradford has saved the lives of several of my cars since the early 00s. Excellent service and reasonable fees. Manager Charlies greeting on the phone is one of a kind!
We are out of state, we were treated very very well
Great service great guys. Anthony and Mike are the best!
Great service, the highest quality work, and always done quickly! Thanks Charlie and staff!
Was originally supposed to get snow tires put on at Walmart in Olean- was told twice over the phone on two different phone calls that my name was put down for 5:00 to get the tires that I had sent to the store put on. When I arrived at the store, I was told after waiting 20 minutes in line that they dont do appointments and it would be at least a 2 hour wait. Having just finished my 9 hour shift at work I was not about to stand around Walmart for 2-3 more hours.The next day I called Monro Muffler in Bradford where they were able to find snow tires for my car within hours. I stopped by after work the same day and they were able to get my car in and out in less than an hour, and it was about $100 less than what I was expecting. The staff was very nice and I will definintely be taking my car there over Walmart for any other tire/brake fixes I need. 10/10 highly recommend Monro.
Anthony Mazzone is always fast and friendly and does a great job on my car.
Great work! Good experience
They were friendly, very fast, and helpful in answering my questions!
Service was slow and team came off lazy and rude. When the service was finally finished they brushed it off saying we got it done a lot quicker than it usually does. If it takes you longer than 2 hours to change 2 tires you need to reevaluate yourself as a mechanic. Never again Monro.
Graet place great people they get the job done fast
Been bringing my cars to Charlie and his team for about 7yrs now. Great service and no BS.
Great service, easy to book appointments on-line.
Fast and professional! Great service
When prompted to show where in the inspection book a specific violation the mechanic cited my car for he responded with his regulations must be out dated and blamed me for the inability to order discontinued parts
The price was alright. i needed to get that day so paid the extra 20% money charge
Always takes care of my car! Best place in town!
Charlie is always very friendly, and Good service.
Great service! Very friendly..
Got me in and on the road .great job
Couldnt ask for a more efficient, as well as fast friendly service than I receive when I go see Charlie.
Service was amazing. Very friendly mechanics.
Friendly staff quick workers
Got me in on time and out fast.
Great guys always helpful
Awesome service always very pleasent
Great top notch service every time!!!
Great group of guys to deal with.
Great job fast service
Fast and efficient service
👍
Charlie and crew are wonderful!
These guys are great
Didnt really use them, my car died
Anthony, Charlie, and Mike are the best!!
Great service
Great experience!
Experience, quick Services, Great values
Good service
Friendly people
Good service !!!
They get you in and right out
Great service!
Friendly service
Fast, friendly service!!
Nice
Well gave this place a 2nd try my wife made an appointment for inspection/oil change she got a confirmation email and everything which lead her to belive she had an appointment for inspection! So we get there at the time the CONFIRMATION email stated and was told oh we dont do inspection well then maybe you shouldnt let people make appointments then! and probably also shouldnt have a sign in front of your building saying that you do state inspection? Im all for supporting local buisness but come on this place truly is terrible I wouldnt let them touch my bicycle take your buisness right up the road to walmart for your oil change