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Electric Bike Artisan
5735 14th St W Suite 1, Bradenton, FL 34207, United States
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Electric Bike Artisan
Comments
Ma
Review №1

Owner has an obvious attitude problem. Visited. The shop and asked about a 3 wheeler bicycle. I later called the shop from home to ask a few questions about the bike. I called back a second time and he says....you again and hung up on me. This is the type of business person that should not be in a retail business interacting with customers. I have a business and if I had that attitude Id be out of business.After he hung up on my on the second call (because he didnt even give me a chance to ask a question) I did call him back again two more times with two different questions and I said: Sorry to call you back again but I forgot to ask you about.... and while he did answer one of my questions I got this from him: anything else in a nasty tone.If you are in a retail business you need to learn to have patience with customers. We are not bicycle experts. You are supposed to be. And we rely on your expertise for answers. But when the owner has a bad attitude you just dont want to do business with someone like that. After all... theyre not the only bicycle business in town. So while I am sorry I needed to call him a few times I think he can use some lessons in customer service.

Am
Review №2

Fixed my electric bike in a timely manner and xtra also. Nice owner

Kr
Review №3

This guy might be able to fix bikes but he couldnt have been more RUDE. Zero appreciation for my business acted like I was an inconvenience, very off putting I was kind of desperate to have my tire fixed and had no idea hes be so nasty. The guy who came in behind me said the same thing in the parking lot. At least I know it wasnt only me. I will NEVER go back.

Er
Review №4

Curtis has a heart of gold. He repaired two bikes for us . He also attached new lights and water bottles. Lots of wonderful work for an extremely great price. Excellent job!!! He is very knowledgeable and shares his experience and knowledge.While I was waiting a young boy came to get his bike and Curtis said the only wrong with it was the wheel was not on correctly and did not charge him. He was very honest with the boy who was smiling all the way out of the bike shop!!! Way to go curtis.If you want honest and quality bike work at an incredibly good price go see Curtis today!!!

Ca
Review №5

The shop has a sign on the wall that says something like Fixing a bike shouldnt cost as much as a new bike. My bike was a wreck, but now it rides like new, and the cost was way cheaper than going to a bike shop. He even fixed my two year old daughters tricycle. He genuinely seems to love what he does. Dont hesitate to bring your bike here.

Bo
Review №6

If you ever want or need a bike look no further. Curtis (owner) will explain everything you want to know. No pressure to purchase anything and above all Artisan provides the best service this side of Sarasota. So, give Artisan a try you will not go anywhere else.

je
Review №7

Dropped off a kids bike with a front flat tire and an adult bike with one flat back tire, $60 charge! Unbelievable, I ride over 50 miles a week, go through a lot flat tires, have had Ringling bicycles fix all my bikes (7 of them) for years which unfortunately just went out of business, they’ve never charged me more then $15 for a tire tube change! Curts prices belong in Beverly Hills California, I’ll never come back!

Ma
Review №8

Was looking for a good bike guy to service my bike. Found on Artisan Bike, did a great job fixing flat and adjusting brakes and gear shift. Perfect price paid for great service.

ea
Review №9

Rude, sarcastic obnoxious individual named Kirk or Kurt, greeted by him with such disdain, did not get inside the building can’t believe someone filthy looking and with an attitude to match is even in business. Awful experience stay away, was equally rude to older couple behind me.

10
Review №10

I took my new bike into Curtis. I assembled it myself but the wheels needed truing and it needed a little adjusting. It was my first assembly so I was looking for a little help without criticism for my mistakes. Not only did Curtis get me fixed up in minutes, he also answered all my questions and took some time with me. To top it all off the price was more than fair, I cant recommend him highly enough and will be back!

Ra
Review №11

Unbelievable great service, courteous, knowledgeable, and absolutely great price, highly recommended with no reservations. AWESOME.

Ma
Review №12

Having had an expensive experience at a circus themed bike shop, I decide to look for an alternative and came across Artesian. For an EXTREMELY reasonable fee I got to watch as my bike was repaired right then and there. Amazing prices, knowledgeable and fast — a true gearhead!! 5+/5

Mi
Review №13

Good honest work, great prices. Kurt is a great guy to do business with.

Wi
Review №14

Great service and great pricing!Highly recommend Curt - great bike technician!!

al
Review №15

Had my bike fixed today, very knowledgeable and friendly. I was there about an hour for crank repair and the price was extremely reasonable.

Le
Review №16

Just called the owner....very rude...par for the course for Bradenton

ch
Review №17

Didnt sell tools to fix bikes at a bike repair shop

fr
Review №18

Both professional and courteous

Da
Review №19

Poor customer service.

To
Review №20

Well done, reasonable.

Information
2 Photos
20 Comments
3.8 Rating
  • Address:5735 14th St W Suite 1, Bradenton, FL 34207, United States
  • Site:http://electricbikeartisan.com/
  • Phone:+1 941-243-2062
Categories
  • Bicycle repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
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