Buy most of my things here but after this past experience wont be coming back. I purchased a terra fuel transfer pump for father day from the store in person. Upon first use it had a cut in hose so i brought it back for a replacement and they told me they dont carry the item anymore so I asked for credit to use on my next purchase in store. They refused and told me I need the original receipt (which I no longed have). But I pulled up my credit card statement to show them the amount and purchase from their store and they still refused. I told them to pull it up in their system and they say they dont keep that information... which I think is a lie to keep me from returning it.
I bought a new boat (my first one) and stopped at the store to get help with initial accessory purchase. I can’t thank Danny enough for his help. He walked the store with me and went down my list. He made suggestions and saved me money by talking to me about needs vs wants. Everything I bought we talked about dimensions, length and what was best for MY boat and setup. He then came out with me and helped me get my boat straight. What a great experience. Thank you Danny for taking a very stressful experience and making it easy. I forgot the cashiers name but she was awesome as well. 100% a GREAT EXPERIENCE! Kuddos to West Marine.
Good selection. Their rod and reel counter support person was amazing and a wealth of information. He truly knows the area and all about rod/reel/lure combos.
Nice clean store with friendly people working at it.The associates there were very helpful in helping me find what I needed.
Ask for Bob. He offers great customer service. He found out what we needed, got the various parts together and showed us how to put it all together... Even told us what tools we would need. All this with a smile and friendly attitude! It is rare to get customer service like this nowadays.
Had to buy stuff and had to have someone else pay over the phone. And the staff was super helpful and willing to do whatever it took to make sure we left with everything we needed!
It was very hard to find help in this store. The workers just seem to be collecting hours and that’s about it. And when you do talk to someone in here the attitude on them is one of that the customer is stupid. I really don’t know how this location stays open they should have kept the store open on Anna Maria island.
This is the only place locally that you can get soft copper multistrand wire in 2awg, 3awg, 4awg, 6awg, 8awg, and 10awg. Its a little more per foot than the other online suppliers however if you need it now this place has it. They where out of number 4 the day I went. No worries 2 worked
I had an unusual return recently and even though I wasnt sure west marine would honor the vendors warranty they did and returned the product for me. I have allways had good experiences with them here at this location. Although I have allways felt there prices where a little higher then I would expect to pay for a similar products elsewhere.
New fishermen. Stopped for a rod and some equipment. Terry was awesome and so helpful and informative. Reasonable prices. Highly recommend.
Always helpful, this Bradenton store is my favorite West Marine location.
West marine just isnt what it used to be.
Place ok prices way over cost on same products will stick with internet in future
Shop local!! Bob and Jeff helped us out getting some wiring for our camper build. Superb customer service. Great workers! Very helpful and were able to answer all of our questions. Much better than going to a chaotic home improvement store.
Awesome Marine supply store. If you cant find it here youll have a hard time finding it anywhere. Prices are competitive (they have a website) and occasionally run some great sales.The staff is friendly and knowledgeable which makes shopping almost enjoyable.
More expensive than online but really helpful for those jobs when you dont know everything you need. Go brick and mortar!
This store charges $20 more for 3M finesse I I glaze then Amazon same day delivery. When I pointed this out they were very rude and unprofessional. They lost all of my future business.
Went in to store for marine electronics.Asked male employee and cashier at front register both without mask to please put one on. Erin the cashier wore her mask as a fashion accessory below her chin. Large employee much younger than me, said he just came in to work and didnt need a mask on yet. WEST MARINE Signs on their doors say everyone needs masks AND to maintain 6 spacing. He was so loud to me I felt threatened and he continued to stare at me during my visit. He and everyone else except one nice employee refused to wait on me. Erin refused to raise her mask at all even when I was checking out. Clearly no one accountable in this store. Avoid this COVID incubator with non conforming aggressive representatives.
Very helpful and even with the covid they are keeping the shelves as full as possible!! All the employees always go out of there way to help me
Verry nice store
They had exactly what I was looking for and a few other things
Inquiring about a fishing license. And was given the information I need
Our favorite dive bar on Anna Marie Island. Friendly staff. Great place to people watch. Live rock & roll music.
West is always awesome. They have what you need and a great selection. The staff is great and the price is right.
I like this place. They know where things are. They do a good job of keeping in stick items in stock and the store is laid out nice. Things here are a little on the expensive side but that sort of goes with one stop shopping when it comes to marine gear over all I like the place alot
In store 15mins looking for an item and someone to ask, found neither. Walked out
Always willing to help
This place has everything you need for boating and fishing too. Take you some cash they have cool things there.
Store is clean and well stocked, prices on fishing tackle competitive with anyone. Staff helpful
This place is pretty expensive people working there were great. But to expensive for my taste. Sorry guys look more at youre prices. I think ill forget about a boat..
They have everything I need to keep my boat looking and running like new
Nice clean all your needs
This location isnt the biggest or fanciest West Marine Ive been in, but it has by far the best service. The employees are always super helpful and friendly. I just went in there and within 10 seconds an employee asked me what I needed, and the guys there found me exactly what I wanted and had me at the cash register with everything I came for in under two minutes. Great experience!
The manage Ryan will not price match anything do NOT bother going there! Store manager Scott needs to be fired.New comment DECEMBER 30, 2020We came in West Marine dressed in West Marine clothes. (Dressed nice) Doug and Danny both assumed we came in there to steal something. Making comments like, ive been watching you! And let me check your bag b4 we left store! Rude assumptions!If you can get your products through Amazon or E-Bay do it! There are many Marine stores on-line for 1/2 the price. Dont be afraid to look!
Always has a great selection of things I want and need. Sometimes I get a little turned off when somehow price comes up with sales people and their canned response is we are a convenience store. But still enjoy going to west marine
Great store, one stop shop for your boating needs!
Its our home away from home sometimes.
Fine store for everything marine. The best thing is the staff, always knowledgable and helpful.
Wonderful marine supplies but, you better have some money in your bank account.
Great place to go get a spring dress, trailer springs not so much. it is becoming an apparel store that sells boating supplies.
Very cool place for all your boating/water sports/outdoor needs. Also has nice cool clothing for men and women. A touch on the expensive side!
In and out, too expensive and they had like 2 kayaks in the store. Shoes were double the price of regular shoe stores. Wont be coming back.
Web site says open til 6 on Sunday, I drove a half hour and its closed at 5.
Good selection of things can find everything pretty easy
This West Marine is very clean, well organized, stocked and the staff are friendly and helpful.
The local boating community knows if they want advice, parts, fishing gear and advice, or just want to get a few things to improve your water lifestyle. They go to Bradenton, West Marine for the most knowledgeable and friendly store associates that always go the extra mile to make your shopping experience the best this business has to offer.
I stopped in West Marine to pick up a few items I needed for my weekly Wade fishing trip that allows me to explore local fishing spots. I was only expecting to pick up some hooks and ball swicels. I was glad to find out they carried such a veriety of manufacturers of high quality fishing equipment as well as very helpful staff. I recommend this location for all anglers as well as people looking for Father day gifts or other reasons to buy a gift for an angler, Male or Female. --- Tim K
Wide range of great food choices. Pleasant atmosphere and pretty interior. Buffet is worth the money.
Bob at the parts counter was so patient and helpful with my needs. By far exceeded my expectations of customer service!! Great place great folks!
Good selection of marine coolers. Very helpful at the register.
I love it here, but their fishing pole selection dismal
West Marine is a national company and no matter where you do your boating, West Marine will be close for parts.
Great stuff a bit over priced but they have what you need. Great store
I went to look for specific terminal tackle salesperson was not motivated (should paid by commission). He suggested I try Walmart or order online. I believe clerk was more interested in the tabacco he was chewing than waiting on customers.
Too expensive!!
Did not have what I needed but ordered it for me will have it within 6 days. Also had the best selection of the stores I checked.
Chinese cuisine buffet. Good food, lots of selection, good service at a great price!
Good clean store. Helpful staff.
I love this place they have it all. Friendly staff more lures and I can afford
Needed a certain brand of ps fluid. They were the only local to carry it. Extra pricey like all WM goods. Stuck paying premium.
Excellent customer service, Erin the assistant manager is absolutely wonderful.
Good service at this location. Usually have any item I need.
We needed a rebiuld kit for small boat gas tank they do not carry anything for that just to sale you a new ta k
Great staff but priced way to high
Staff doesnt knownwhats in stock and they are priced high. But if you can find it yourself it works in a pinch
Had what we needed, friendly and helpful staff
Most of the employees seem helpful and enthusiastic but Tyler at the register was the most unhelpful, slow human I have ever seen at this store. Might need to trim the fat to save the stores good reputation.
We had a slight problem with our order and the employees made it right and was very happy
Nice clean store and staff is always helpful.
Way over priced
Over priced and poor service..👎👎.but if you need ir
Nicest West Marine store I have been in. Staff friendly and helpful.
Nice place to go buy boating gear. They sell all you could need for a day on the water.
People were very friendly and helpful i would recommend this place to anyone that needs boat parts
Very friendly and knowledgeable staff. They have just about everything you can imagine.
X- PENSIVE but helpful staff and quality items
Great store helpfull staff.
Knowledgeable staff, always helpful
Had to order what I needed, came in the next day.
Good place to eat Ill give a 4 stsr
Great staff, great help. Always fun to shop West Marine.
Always helpful#!
Great place for all your needs for life on the water!
Very knowledgeable staff... awesome experience... A+++
Price matching and helpful staff
Had the part in stock..we needed! Thanks!
Everything I needed in stock and they match Amazon pricing
Lots of experience and know how here, but pricey
Everythings extremely high price because if you owned a marina for a boat repair place to give you 50% off go to Walmart
They carry a lot of specialized products for boaters that you may not find any where else. A little pricey but if you need it now, its worth the extra.
Good, but spendy
Store is well stocked and has helpful employees
Very neat store with great selection.
Oh how I love to visit west marine!
One of my favorite marine stores.
Big. Good variety