My husband was just fit with new hearing devices at Helton Hearing, and they are AMAZING! I am as thrilled with them as he is. Dr. Holmes was so knowledgeable, thorough and patient as she explained the many capabilities of the hearing aids and their associated applications and devices. More importantly, she took the time to determine the features that would be most useful in his life, then worked with us on several occasions until he was comfortable accessing them. Not only was Dr. Holmes a delight to work with, she proved that she CAN teach an old dog new tricks. We could not have had a better experience or a more successful outcome. Love the whole staff. Can’t recommend them highly enough.
Had my first visit with Helton Hearing. Truly impressed with the kind, helpful communication from Doc Aly (Dr. Alyson Holmes). Really felt cared about. Not to mention how clearly she shared each step and proceedure. My Dentist had recommended them, as I had issues after a car accident. I would feel completely comforatable recommending Helton Hearing Care to anyone.
I really appreciate the staff that works here. Ive found them consistently friendly no matter who I talk to.
Helton Hearing is the best audiology office I have ever been to! The very moment you walk into the office the staff is so kind. I had the pleasure of having Dr. Helton, Dr. Holmes, and Sam help me throughout my whole process of getting hearing aids for the first time. I have never met more caring or considerate people. They truly care about the patient and what will be best for you! Dr. Helton wants the best for each individual patient!I HIGHLY recommend everyone go to Helton Hearing Care! You will absolutely not regret it!
Very professional, great explanations. Use of technology to improve and tune the hearing aids to my specific needs.
This is absolutely the best place to go to receive help in improving your hearing. They are knowledgeable, caring, and sincere in what they do. I have driven 115 miles one way for years to visit them, and will continue doing so. You won’t go wrong by choosing Helton!!
While traveling I had an equipment failure on my hearing aid. Helton Hearing Center got me in the same day and corrected the problem most efficiently and effectively. They saved my vacation.
Very impressed with the desire for Helton Hearing to demonstrate a great respect for its customers. Very happy my hearing aides are being cared for with great care
The entire staff is very professional, knowledgeable, and courteous. Dr. Deborah is fantastic, takes her time with you and is very caring! Thank you all for such great service.
Helton Hearing has been very helpful. We are from out of town and have gotten there quite early twice to avoid bad weather. We didnt expect to have our appointments earlier, but they were very willing and able to get us in right away. They also have been great to answer questions and took lots of time to help my husband be as comfortable as possible with his hearing aids. We also appreciate that there is an audiologist who comes to Ennis every month so we dont have to travel so far for cleanings.
Helton hearing is phenomenal!!! They have such a great heart for helping our local law enforcement and veterans. Dr. Overby was truly amazing to work with and Sam was super helpful getting me all setup! The front desk staff is so friendly as well. Ill be using them in the future and recommend them to my friends and coworkers as well!!!
Will and Gee Helton business and customer service are absolutely outstanding. They are very compassionate and understanding. If you are in need of help and want someone who truly cares this family operated business is definitely where you want to go. Thank you Will and Gee for all your help and support!
They provided the most thorough exam I have ever had and followed that up with fittings AND a complete explanation of the use of the hearing aids and their functions. Took the time to explain and never made me feel rushed.I highly recommend their services.
Josh Fraser has been an excellent resource for me at Helton. I really appreciate the help he has given me.Mark Franklin
Great place, nice, friendly staff! Thanks for all your hard work 💪
Great services. The staff are very kind and professional. My new hearing aids are fantastic. I can’t believe what I have been missing. I can now hear my grand kids very well. Thank you Helton Hearing Care! Highly Recommended.
I highly recommend this clinic. They treated me well and made me feel like an individual instead of just another number. They took the time to show me all the features I will need to know and were only looking to help find what was best for me. They looked to help me with having an overall improved lifestyle. Highly Recommended
The audiologist was very very caring and interested in improving my hearing. She was well educated in the all the latest technology and in my wellbeing.
My cat ate the dome and speaker off my hearing aid for the 2nd time ! Lori fixed me all up ! Thank you Helton Hearing for your easy and convenient TLC walk in hours !
All positive, from the reception to the doctor. love this place
Great Doctors, they get you an appointment quickly when you call. Very knowledgeable & courteous staff I would recommend them to all of my friends and family.
The doctors and staff here are outstanding! Kind and considerate...they really care about their patients. Totally recommend if youre needing a hearing test/devices.
Im a Veteran of the United States Army. Helton Hearing is who the VA recommend I go to for my hearing loss. Helton Hearing has always been great to me, excellent costumer Service.
I am a retired engineer and have been working as a substitute teacher here in Bozeman for four years. However, I have been greatly handicapped by increasingly severe hearing loss. Covid hasnt kept me from working in the schools, but my inability to hear and understand the kids was making it impossible for me to continue doing an effective job. I had purchased hearing aids twice from local providers, but both times returned them due to their ineffectiveness in rectifying my hearing difficulties. On a recommendation from a friend I visited Helton Hearing on 7th. Their friendly and personal service was immediately apparent. But most importantly I can hear the kids again! Now I can continue doing the teaching work I love. Thank you Helton Hearing!
Amazing people at this clinic. They saw my wife and treated her well. They even took the time to explain things to me and show me how to help her take care of her devices.
Always enjoy the excellent people at Helton.
Just a sincere note to let your office know what a wonderful experience my husband and I had with Dr Helton as he evaluated both of us for hearing loss . He was extremely profession and kind and made every attempt to make us feel comfortable and explained every part of the test ing procedures . We love our new devices and can be an equal part of conversations now without having to ask others to repeat sentences . Also his staff has been ready and fast to return our phone calls if we had questions. Will definitely recommend Helton Hearing to any one in need of a hearing evaluation.
Ive been a patient at Helton for over a decade and I have to say that their crew is second to none. Ive come in several times in an emergency with a dead hearing aid, and theyve always found a way to see me, even if I had to wait a little bit for an opening in the schedule. Theres not much you can do if you cant hear, and I appreciate the fact that these people get that!
On time appointments, audiologist very competent, answered questions
I would highly recommend Helton Hearing Care. Dr. Helton is one of the best audiologist in Bozeman. Also, I cant speak highly enough of their staff. They are extremely helpful, friendly and professional! Thank you for all you do.
So disappointed to be treated this way! I have brought my adult daughter with Down Syndrome to Helton and formerly Mickey Hearing for many years and always been happy with the care, always paid our bill immediately at the time of service. When I called to schedule this year’s check up they said they because she qualifies for a Medicade waiver, they won’t see her. I said she also has Blue Cross Blue Shield Insurance, but we always just pay fee for service. So they made the appointment, but then when we showed up, they again said they won’t see her because she is on Medicade. I said, it doesn’t matter, I will pay out of pocket. They said no. Why such prejudice against adults with disabilities?!! Or is it prejudice against Medicade? She qualifies because of her disability, but if her parents want to pay for her treatment, why would you refuse!!?!! Extremely disappointed to be treated this way! Not a good way to treat people!! Maybe so busy they don’t care how people feel?
I highly suggest Helton Hearing Care to anyone who has any kind of hearing problems. The staff is most caring and takes the time to figure out the best route to the problem that you have the problem with, and treats you with the utmost respect. I am very pleased with the service and cannot speak highly enough for Helton Hearing!
Ive enjoyed years of amazing kind service from Helton Hearing Care! Being able to hear well again has been such a huge blessing. As a professional woman, I spend much of my day listening to clients. Thanks to the expertise of everyone at Helton Hearing Care, I never miss a word anymore. Plus my husband is so much happier not having to repeat everything several times. Everyone at Helton Hearing Care is welcoming and they always go the extra mile to make sure their patients get excellent service in a very timely manner.- Wendy Lessley
My very first contact with Helton Hearing Care was comforting and very accommodating. Right away I felt that the staff was caring and kind. After my appointment with Dr. Helton, I was convinced that the staff at Helton Hearing Care was a special group of people who sincerely cared about their clients needs and concerns.
Very disappointed. Made an appointment in late 2019 for Jan 2020. Did so after following some good advice from Helton to check with the VA for coverage. The VA denied coverage so I planned on paying for services myself. Called just before the scheduled appointment to inform them I would be a few minutes late and they stated “ we have no appointment for you”. They didn’t hear from the VA so they decided to cancel my appointment without informing me. Very poor customer service Helton !!!!
They always take care of me and my ears with professionalism and really really super supreme
We were visiting Bozeman, my Dads hearing aide broke. We called Helton Hearing very close to closing time, they said come right over and Dr. Allie not only fixed it, but cleaned up the gluing mess I had made trying to fix it. Their whole office staff was so pleasant and Dr. Allie was so sweet to my Dad. I love how they fit us right in when they were trying to go home for the day and my Dad had a wonderful visit with grandchildren and great grandchildren because of their kindness!!!!!! Thank you again so very much!
My story starts about 20 years ago when I first discovered a ringing in my ears, accompanied by some itching. I didnt know I had a hearing loss or not, although my family was quite sure I did. I dont know why I waited so long, but I eventually got tired of saying Huh? I guess that is what caused me to take the first step and call Helton Hearing Care.I was very impressed with the testing and the informative consult with Dr. Helton following the examination. In fact, the whole crew is top notch, very friendly and welcoming. When I had questions, they promptly answered them without making me feel ignorant or pesty.I am now wearing open-fit instruments, which have made a world of difference in my life. I never knew how much I was missing. I have more energy now, which has pleased my family. Thank you Helton Hearing Care.
Recently, I purchased new hearing aids from Helton Hearing Care. I received exceptionally professional care, beginning with the office personal and continuing to Dr. Helton. My needs were addressed in a most adequate and expeditious manner. I was particularly satisfied with the care and personal attention I was shown, and the hearing aids themselves have proven most satisfactory. Helton Hearing Care receives my highest recommendation.
There us a hearing joke in there somewhere. What? Oh, there it is.... great people work here. Very professional and kind. Understand the issues of hearing loss
Will Helton is the best audiologist in Montana. Terrific staff!
Im an out of towner whose hearing aid quit on me. These folks saw me the same day and couldnt have been nicer or more efficient. Got me fixed up in no time.
We were traveling through Bozeman when a piece of my hearing aid needed to be replaced.We called Helton Hearing, they had what we needed. A quick visit fixed me up at NO CHARGE,! Excellent people, thanks so much!
Expertise, experience combined with great staff and equipment.