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Ressler Chevrolet
8474 Huffine Ln, Bozeman, MT 59718, United States
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Ressler Chevrolet
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Mi
Review №1

Ressler does such a great job across all departments. Second to none. Everything about this service visit went flawlessly. And even when I was unable to find a ride after dropping my truck off, they were kind enough to take me home. The frustration of mechanical issues was completely alleviated knowing Theron was in charge of coordinating efforts. Thank you all so much, and a huge thank you to Theron Shepard for handling my truck. Start to finish - awesome job. Love my dealership!

De
Review №2

Alex was very professional and helpful in assisting me in my decision. I appreciate his understanding my needs and making recommendations that ultimately helped me reach a decision on the vehicle I purchased.

Ch
Review №3

Great service from Ressler today. Fast and fantastic customer service. Shout out to Theron, Kasey and Morgan for all their help! Will definitely be back next time I need service. Thank you!

Ga
Review №4

Theron Shepard was our Service Rep. His attention to solving our truck’s issue was beyond excellent. We really appreciated his communication with us each step of the way. Ressler is fortunate to have this young man as an employee representing them.

Sh
Review №5

Kasey and Melissa are great! They always take care of me when I come in for service

La
Review №6

Jeremy, TJ, and Shayna all made for a smooth, painless, and EXCITING process. The whole process was timely, efficient, and the customer service is second to none!

Bo
Review №7

Vehicle seems good so far, nice people; finance department a little unresponsive initially on extended warranty contract; kind of big dealer for real good customer relations; nice salesman; I was not informed of important block heater inop due to safety recall. Helpful accessories, parts and service departments. Chevy needs to get their act together on this block heater wire recall. 2-1/2 years old, Its winter already!

Ry
Review №8

Ressler Chevy staff were kind and courteous. They did not push me to make a hasty decision or purchase and allowed their lineup of vehicles and expert knowledge on vehicle prices, accessories, etc. to do the talking for them. From car searching to contract signing, this team could not have been more helpful in making the car purchasing process as smooth and stress-free as possible.

Kr
Review №9

Kasey Baker with the loaner car department was amazing! I had to unexpectedly leave my truck for service and she got me into a loaner car within 20 minutes. She made the process super simple.

A
Review №10

The service was outstanding. This is not the first time I’ve had my car serviced there, nor will it be the last. From checking in to check out, the complementary shuttles, they go above and beyond to accommodate you and take care of you and your car. Thank you Theron Shepard for getting my car fixed with multiple items in one appointment!

C
Review №11

Gals back in Service and Max were amazing! Thank you Max and Josie!!! And the loaner car gal that dealt with helping me through a crazy day! I cant remember her name I wish I could right now but she was wonderful and I was such a Pain in the A**.

To
Review №12

Excellent auto buying experience. Lou Saucedo was great to work with. The dealership did as much work as they could before we arrived which shortened the buying time the day we picked up our new vehicle. Thank you!

be
Review №13

Kasey B. Is awesome, she got me in and out with a rental car very quickly- great service! Thx TeamUpdate 10/26/21. Kasey Is still awesome! She helped me out with a rental car while my truck needed service again. She’s always so kind and helpful 🤗

To
Review №14

The staff at the shop where very professional and friendly. I had an oil change and snow tire mounting for my vehicle. When I picked up my suburban in the parking area, one of the technicians saw me and waved and acknowledged. This may seem trivial but this level of courtesy is lacking in many businesses today. I appreciated the experience. Tom

Jo
Review №15

Josie was extremely nice and professional, I did like her, What I’m upset about it the time it took to rotate the tires and to do an oil change was insane. 2 hours to be exact. That’s a long time. And to say more, the mechanic, took out my cabin filter, tried to sell me a new one, then dumped the leaves and dirt all over myfloor in my truck, and then gave my truck back to me with no attempt to clean up the mess. So when I got in my truck, I noticed it and took my floor mat out myself and shook it off myself. I’m not a millionaire, but I did buy my 30k truck from Ressler along with other vehicles in the past. I guess I thought they gave more respect to customers than that. And never in my life, with a scheduled appointment, have I seen an oil change take 2 hours. Tire rotate or not. With today’s tools and technology. That’s a very long time.

Je
Review №16

I went to Ressler Chevrolet for my first ever service- a recall. It was horrible- so I took my car and left without service. Though I had made the earliest appointment available- scheduled weeks ago- they didnt even have my parts in when I arrived. They didnt have a courtesy ride available as promised. They failed to tell me that I needed to bring both FOBs. First I was told I could decline this recall- then I was told otherwise. Theyre recall solution was to cut my key from the FOB and then I could never keep them together! I called to speak with the service manager but he wouldnt answer the phone.

Ho
Review №17

Over the past 4 and a half years we have had the pleasure of working with Brian Klatt and Ressler Chevrolet while purchasing four vehicles. Our first time visiting Ressler was a very cold and snowy day in January - we were just driving through their parking lot to see what inventory they had, as we didnt want to get out in the snow. No sales people were out, either, when we noticed a man running across the parking lot toward us - it was Brian. He came out into the snow, to see if there was anything we were interested in seeing. He was friendly, kind, and welcoming. He also demonstrated that he was willing to go above and beyond for his customers. We told him what we were looking for, and he invited us in to show us the inventory they had on the computer. We went in, he brought us coffee and water, and was willing to take the time to spend with us to ensure we got exactly what we were looking for. We purchased 2 vehicles that day. Since then, Brian has worked with us in our purchase of two more trucks, and we are currently working with him to purchase another truck. Every time, Brian is an incredible asset, and he works to ensure our needs are met - even when we were at one time having a slight issue with the service department, Brian was willing to help us as an advocate with the service department. He is an outstanding person, and a great salesman - his commitment to his customers doesnt stop with the sale, hes always willing to help. We highly recommend Brian Klatt with Ressler Chevrolet any time you are looking for a new vehicle.

Ti
Review №18

Melissa Storey is clearly the best advertisement you have for Ressler! She coordinated with Carmax to have my Tahoe repaired under warranty, and everything went flawlessly because of her professionalism, attention to details, and her incredible sense of organization.

am
Review №19

Tj and Justin were great to work with, they made the process so easy. I would highly recommend Ressler motors but especially these two!

Mi
Review №20

Daniela was very helpful. The whole team made it very easy from start to finish. A fair deal - none of the other dealers games. I will definitely recommend this place to everyone.

Ke
Review №21

Such and amazing and easy experience. I bought from WA state and I found the car and owned it the next day! They had the car cleaned up and ready to go 2 days later! Amazing!!

Jo
Review №22

They were very busy, but were very efficient. I had no problem with the wait time. Thank you for being open on a Saturday!!

Sa
Review №23

I had a lot of trouble with my truck after buying it from Ressler and was some what frustrated with the help I received at first. But they ended up going above and beyond to make it right. Ressler Motors is a good option considering how busy all of the dealerships are in Bozeman area.

Do
Review №24

Roscoe, Jeremy and JoLeen did an excellent professional job taking care of all my needs, questions, concerns and answered all my questions. made purchasing this car as good and efficient a car purchase experience i have ever had.i will call Roscoe and team for my next purchase first.

Bo
Review №25

We couldn’t be happier with the service we received at Ressler! Everybody was friendly and professional, and we were kept in the loop throughout the entire process. Kasey went above and beyond to make sure we were taken care of! She is a fantastic consultant I’d work with any day!

Ka
Review №26

Bryan Goose Galligos was the perfect person to assist us with the purchase of our new vehicle. He was professional, friendly and knowledgeable. He listened to what we were looking for and found the perfect car for our needs. After living in the big city for years and not having a vehicle because we didn’t need one, I will admit I was nervous to make this big of a step. Bryan made me feel completely comfortable with the test drive and the financial portion of the experience and I truly appreciated his genuine care. He made us feel like family and that is truly what sets this experience apart from others. It did not feel transactional, it felt like a friend helping me make an important decision. He also made a point of introducing the other members of the team and making sure we felt at ease with their portion of the buying experience. I will absolutely recommend Ressler and Bryan to anyone I know who is looking to purchase a vehicle. Five stars!

Kr
Review №27

Kasey and Mel were so helpful during my visit to Ressler. Very proactive, considerate and friendly. Can’t thank them enough. Recommend coming here!

Ca
Review №28

Ryan did a great job of taking care of me on a last minute stop in, and getting me effortlessly into a new pickup truck. Never felt pressured or rushed. Fully plan on coming back when in need of another vehicle.

Rh
Review №29

When the appointment for rock chip repairs was made I was not told the glass department had relocated to a separate location which meant I was late for the appointment. Sierra was very understanding and helpful in getting me checked in. The service took about 30 minutes. Both rock chips were spiderwebbing when I took it in. After the repair the spider web effect was still visible, however not as pronounced. I am not sure if that is typical or not. In comparison to another vehicle that had a rock chip repair just the week before by a different repair shop, the other vehicles rock chip is barely visible.

Le
Review №30

Buying the vehicle was the easy part.Brendan Carlin is awesome.Getting the accessories I bought with the truck installed is an ongoing mess.The protective film (clear bra) is lifting and looks like poo with gunk running everywhere.

Em
Review №31

They had my vehicle for 2 weeks, when I was told the work that needed to be done would only take 3 days. After waiting 4 weeks for my scheduled appointment.. I never once got an update on what was being done or what was taking so long. I called multiple times trying to get answers and either no one knew or I wouldn’t get a call back. After I finally got my car back they told me it wasn’t finished and I would need to bring it back in 10 days and it would take “15 minutes” to put in the part that needed to be replaced. Once again, they have my car for 5 days!!!! I had called 4 times trying to get my vehicle back!!! I am less then impressed with the service provided. Having two kids, and our only way of transportation.. they need to be updating their customers!! The communication was extremely poor.

De
Review №32

Damion and the tech installer did a fantastic job ordering and installing a glass side window for my camper van. The receptionist was also very friendly and helpful. Excellence all around! I highly recommend Ressler Glass.

nu
Review №33

Really lively and caring customer service. They were fast, helpful and successful with my need, especially Brad McDuff. He just got it done. Thank you so much!

Jo
Review №34

I am the Director of a local soccer club and needed my truck back overnight in order to be able to coach kids at training and games. Ressler went above and beyond and not only fit me in so that I could have my truck up and running again, but they also all worked together, stayed late and finished everything so that I could get back on the field working with the kids. Thank you for the awesome team effort!

Ri
Review №35

The team was able to get me in in a timely manner and resolved a slow leak in a tire. My only comment is that its a brand new truck and the technician could have been more careful with the rim as he scratched it. Would be nice if the team took care of customer vehicles as if they were their own. Brand new truck now has a scratched rim.

Ro
Review №36

Kasey does a great job keeping a handle on the loaner cars and upgrades.

Da
Review №37

This is our second new Suburban in less than a year from Ressler Chevrolet. The staff at Resslers is the best Ive dealt with in years. We typically buy 6-8 new vehicles a year for our company.

Ji
Review №38

Ressler Chevrolet was awesome to deal with. They were fast and efficient, and no surprises. Daniela was professional and didnt waste my time.Thank you Resslers for a great purchasing experience.Jim Harnick

Er
Review №39

Long lines. Slow customer service. And my tires were not balanced properly, which means I now have to return and wait doe the work to be done properly :/

Ji
Review №40

Only complaint I have is service time but since I used your quick lube and it’s first come first served I understand. Employees were excellent to deal with.

ro
Review №41

Kasey was great. Service could not have been better

Wi
Review №42

Kasey is extremely knowledgeable and very helpful. It was a pleasure working with her.

ra
Review №43

TJ was amazing and so helpful thru the whole process.

Je
Review №44

They fit me in right away, diagnosed my vehicle, and had it fixed within 48 hours. I appreciated how promptly they reacted to my truck having issues. I didnt feel safe driving it, and now it runs perfectly.

Kr
Review №45

Kasey Baker is was so amazing getting me in a loaner car last minute. She was so great to work with and really helped me out in a bind.

De
Review №46

Kasey Baker helped ensure our recent service and loaner experience was easy and successful. She responds quickly and listens well. Many thanks!

Do
Review №47

Terrible customer service not to mention blatant lies about fixing an issue. I drop off my vehicle on appointment day, 9 am. Not only did my service admin not contact me until 5:30 pm that day to let me know they need my vehicle for another day (didnt even look it over) they also didnt fix the issue! I have a service contract too....The issue, vibration in drive train at 50 mph, was addressed by claiming 3 tires were out of balance. WRONG! I pick up my truck and the issue still exists! Not wasting my time with people who dont take their job and customer seriously and I suggest you dont either!

Ga
Review №48

It went smooth...Alex Mross got me exactly what I was looking for and made it a great buying experience.

Ch
Review №49

Great customer service and friendly atmosphere. No pressure to buy. Very relaxed.

Ke
Review №50

My salesman, Brian Klatt, made the transaction really easy for me. As the owner of a busy business, I dont have time to mess around, and Brian did everything he could to move the sale along, including personally delivering the vehicle to my workplace. Will definitely use Ressler for my next truck purchase.Kelly King, Owner, Mountain Hot Tub

Ty
Review №51

Melissa did an amazing job for us and we are so thankful for her work that she did for us. Thanks to Tim and Malcom for getting us where we needed to go while we waited for our vehicle to get fixed.

Ja
Review №52

Josie in the Service Bay takes good care of my vehicles. If my car had been washed and ready for me it would have been five stars. I have had good experiences at Ressler and have purchased 3 vehicles from them.

Mi
Review №53

I’m throughly impressed with the service department & dealership. Nicole was able to get us right in with an appointment fora check engine light issue. Got to the service department and was checked in with Mel.We stayed in their waiting room & Mel & Josiane were always giving us updates & asking if we needed anything. Their drivers asked us numerous times if they could give us a ride so we could get something to eat. We were back on the road in 4 hours. What amazing employees we dealt with. I would give them more than 10 star rating if possible. If I didn’t live over 1100 miles they would have my business for a lifetime.

Jo
Review №54

Kasey B. was great to work with. Extremely efficient, friendly, and got me in and out of there in no time. Thanks Kasey, youre awesome!Theron was so wonderful to work with as well! He was kind, efficient, and on top of everything. Thank you Theron.Also, a great big THANK YOU to Keenan! You made everything happen and I greatly appreciate you and your whole crew for the red carpet service. You are all so great! Thank you again and again.J. S.

Bo
Review №55

Fast, professional service - personnel are outstanding.

Da
Review №56

Great customer service from the staff at Ressler. Lou was able to get me into a new Silverado over the phone. The folks at Ressler had all of the paperwork ready and waiting for me when I arrived. I was in and out the door in under and hour! I will be buying my next vehicle from Ressler Motors.

Jo
Review №57

I had my 2010 Acadia in the shop, to have some work done. It was completed fast and done well. At the same time I had tires put on my 2018 Silverado, not sure what an environmental fee is but whatever. Still had great service and friendly faces. When I picked up my car the battery was dead and they gave me a jump....I would recommend Ressler Chevrolet for all you vehicles needs.

ju
Review №58

Chase Scott did an outstanding job in finding me the perfect truck and dealing with my million questions. Definitely will be dealing with Chase again! Ressler is a fantastic dealership with an amazing work group. Thanks for being awesome!

Sh
Review №59

Great experience at Ressler having routine maintenance. It did take longer than usual, but have a comfortable waiting room with amenities. And caring office gals.

su
Review №60

Ben did a great job walking me through the process.

Ly
Review №61

Love the old Danhof dealership. Been buying vehicles and servicing them there for years!

M
Review №62

Your follow up was outstanding (Bryan, Goose). We live 2 hours away. It was important to be able to rely on phone and email communication. Goose was great.

Ki
Review №63

Daniella & Brandon were amazing. We were included in every detail of the transaction & were treated so fairly. They were kind & quick. Even fun!

bi
Review №64

2021 Silverado 5.3 had lifters go out i am from out of town got to the service department and they treated me excellent from Theron to the shop foreman to the service tech got it diagnosed and actually could get it worked on. By 4:45 PM they called had the truck done they also lined up a rental car. Picked up truck next morning. When i need to buy a new or used car or truck again going straight to Ressler cant say enough of excellent service

D
Review №65

Josie was and is amazing! She is genuine, pleasant & helpful. Truly enjoys her job.

ka
Review №66

Ryan was great to work with, had a truly pleasant experience and received a very good price on my new truck. The team brought to light discounts I was unaware of demonstrating honest work ethic and commitment.

Do
Review №67

My customer service rep was attentive and polite, He kept me informed of the progress of the service and consulted with me before replacing the air and cabin filters. I was treated with respect and good humor. I also liked getting the details of all the services and inspections done.

Ka
Review №68

Brian Klatt gave us one the best experiences while buying a new car that we have ever had. He was very professional, quick to get the deal done, all the while not feeling pressured. We will definitely be using Brian again for our next car purchase.

Ke
Review №69

We bought a new Chevy Trailblazer. This is our second vehicle purchase from this dealership in the last 2 years. We worked with Brian Klatt both times. We would recommend the dealership to others and will ask for him again if we buy another vehicle. He was friendly, helpful and professional.

Sa
Review №70

Larry Minalga and everyone else at Ressler were professional and friendly. I feel I got great customer service and I am very happy with my new vehicle! Definitely would recommend Ressler to anyone.

Li
Review №71

Our transaction and Communications were flawless. I contacted our representative Roscoe, onall hours and he always responded immediately! Everything was ready to go when we arrived and we moved through it quickly.

Aa
Review №72

In most all of my experiences with Ressler, aside from when I’m actually buying something, Ressler fails to deliver on your commitments. In this case, saying a basic body repair (bumper replacement) would be complete by a certain day. It was not completed on that day and I received no call to let me know that it would be different. This is consistent with my experiences with Ressler. You can do better.

Go
Review №73

I live near Helena Mt. and drive to Bozeman to have my vehicles cared for. they are helpful whenever they can. I trust them and will continue driving 1.25 hours because its worth it as compared to Helena.

Ke
Review №74

George was our estimator, and he did a fantastic job helping us through the entire process, he went above and beyond! Service was top notch.

Ry
Review №75

My salesman, Goose, went above and beyond in my search for a 2021 Tahoe. He worked to find me exactly what I wanted in a very timely manner and was very professional throughout the entire transaction. He informed me of all the new tech and cool things my car has, and I cannot wait to put some more miles on this rig! Highly recommend Goose to anyone looking for a new Chevy or Cadillac. On top of that, the finance staff was incredibly friendly and did not pressure me into buying anything I didnt want. I informed them of what other products and accessories I wanted and they came back with options for me to choose from. My overall experience with Ressler has been amazing, so go check them out!

St
Review №76

I had a very good experience yesterday at Express Care. The people were very helpfuland efficient. I was impressed that my technician picked up on a minor leak in a front seal and directed me to the Service Department to get it fixed. Thanks.

Sc
Review №77

Always great customer service. And the staff always hustles.

Mi
Review №78

The whole experience was awesome!

Ra
Review №79

Everything went fine. repairs were done on time.

Jo
Review №80

Everyone was helpful the work was done in a timely manner. Beautiful morning & a bonus hot air balloon to see.

Mi
Review №81

Very customer service oriented.

De
Review №82

Everything was easy! From setting the appointment, dropping the car off, and picking my car up. I could not have asked for an easier experience!

Pa
Review №83

I had been looking for a 2500HD gas vehicle with bucket seats and a center console for approximately eight months. I had called your dealership about a month ago and had gotten the same response as everywhere else. Everyone is looking for that style of truck. The salesman took my name and said he would call if something came in. Well last Thursday Jeff Quay gave me a call and said he might have what I was looking for. So my wife and I drove down from Helena to see the vehicle. It was what I was looking for and more. From the test drive to Max showing me all the ins and outs of the vehicle it was one of the more pleasant new vehicle purchase I have experienced. The finance department even got me $3000 off and a better interest rate. Great Job.

St
Review №84

A little hick-up in communications between mechanic and person finalizing order, but called back and got everything straightened out and Im good to go. Thank you, Troy.

Pa
Review №85

Had a coupon for an oil change and tire rotate. Asked not to have tires rotated because I just had brand new tires put on. Tires rotated and filled to 62psi! Door sticker says 32 front, 35 rear. Thanks. Told it was going to be 69.95, I redeemed points for $70.00, was charged $80.00. Thanks.

mi
Review №86

We have bought a few new vehicles in the past. We knew what we wanted before we contacted the dealership. Our salesman Ryan Ghormley did a fantastic job working with us. He listened to us and did his best to meet our needs. He was very professional and made our buying experience the best we have ever had in buying a new vehicle. We traveled two hours to Ressler Chevrolet in Bozeman Montana from Billings Montana because of the excellent personal treatment we received from Ressler. I would recommend Ressler Chevrolet to anyone that is looking to buy a new vehicle.

De
Review №87

I had a positive experience getting my oil changed.

ga
Review №88

Great experience. top notch people took great care of me. would definitely recommend

Sc
Review №89

Props to Halie in Sales and Calvin in finance!! Bought the vehicle remote; all paperwork and financing completed over the phone and online, very easy process! Halie answered all the questions I had and sent me pics of everything I requested!! Flew into Bozeman and Halie met me at the airport with the truck, full tank of gas and even paid for the parking!! Thanks so much Halie!! Great job!! Thanks!!!

Jo
Review №90

Lou was a fantastic salesperson! Very knowledgeable about the features of each car that I was interested in.

Ni
Review №91

Michelle and her team were absolutely amazing. My car had a manufacturing problem that was under warranty. The part I needed wasn’t listed in the book, so she went the extra mile to call and get the part ordered over night. Her team kept me informed and were very friendly. I will always bring my families vehicles here. The service was so great I will always buy a car from here and use all the other services they provide. It’s seriously relieving to know I have a car company I can trust! Thanks Michelle and Ressler!

Ad
Review №92

The Chevy sales guy Morgan and sales manager Jeff were great too work with. They found the truck I have been looking for months in no time. They had the paperwork ready to go. All I had to do was come in and sign. Im super happy with the new ride and the process! Thanks Ressler!!!

Ad
Review №93

Jim was great as always, will keep coming to see him any time we need a new vehicle.

Do
Review №94

Great public service that they hosted American Red Cross Blood Donations

Wi
Review №95

Smooth, easy and quick trip. Got exactly what I needed for a good price and ressler has always been my first choice in Bozeman for service.

Br
Review №96

Bryan was great to work with and I would recommend him to anyone

ch
Review №97

The staff is great to work with!

As
Review №98

Goose was absolutely amazing through the experience of buying a new truck. He was transparent about getting me what best fit my needs and I couldn’t be happier. Everyone was highly knowledgeable, responsive, and provided a clean and safe space to make such a big decision as a new car.

Re
Review №99

Service department was great and very professional probably the best dealership Ive ever been into

Ba
Review №100

Daniela did all the leg work to get me my dream car and Tedder did a great job with all the finance paperwork. Also a shout out to Joleen for her help with all the signatures!

Information
61 Photos
100 Comments
4.6 Rating
  • Address:8474 Huffine Ln, Bozeman, MT 59718, United States
  • Site:http://resslerchevy.com/
  • Phone:+1 406-587-5501
Categories
  • Chevrolet dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
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