The Napas here are very good and well stocked. They also have a distribution center in 4 corners that aids in getting your parts quickly. They do a bit better on electrical supplies than the others as well.

Greet you right when you walk in. Chris helped me out with my interior paneling and knew exactly what to do. O’Reilly’s and Autozone did not have the right fitting clip, but NAPA had a great book available to help compare and find the right size I needed. They could use a bigger selection of bulbs as they didn’t have the right fit for my rig.

I always get great service here and they always find what I need. The only place Ill go for parts im town.

Probably the best auto parts store in town. The employees take the time to answer questions and help you solve your problem without being too arrogant, which is my much welcomed for this DIY auto repair guy. Thanks NAPA!

Let me start off by saying I didnt expect much, only because I had been to 2 other auto parts stores looking for some very specific mirrors for a very old motorhome and no one had been in the least helpful to me. MIKE greeted me kindly and immediately went to work, trying to find exactly what I needed, and if that didnt work, well by golly he was going to figure out what would. He was kind, funny, and most of all he treated me like a customer. It didnt matter that Im a woman who might not know what Im up against. He was kind, courteous, and willing to spend the time with me. I havent experienced customer service like this in a long time. And now, Ill be a lifelong customer. Good on you, Mike (Im sorry I dont know your last name). Thank you!

Best auto parts place in town based on my experience trying them all. Super helpful employees that arent in a rush to ring you up.

They either have the stuff you need or can usually get it within a day. Knowledgeable staff. Sometimes it just takes a while for someone to come to the counter and help.

Stores hours suck and kinda outdated inventory, but the initiative the staff takes to help me out is superb. They go above and beyond.

Staff are super helpful. Was looking for a part and the guy helped me find it. But went beyond that and also found a different part that accomplished the same think at a much cheaper price. Its not often that a sore will help you save money.

Great and professional help inside...

These guys have always been very helpful and friendly. There has been several times that they have helped diagnose issues with my suburban then helped me figure all the parts and tools I will need for the job. Often they will come out and walk me through how to do the repair if I have questions on the process.

Brian there was super helpful with my headlight and blinker problems. Really nice guy.

The staff at the Bozeman Napa are very helpfuland have had nothing but fantastic experiences with them. Joe behind the desk has been great to work with and appreciate his customer service!

Super helpful staff ! Got the perfect drop hitch!

Always great service at this location! Employees are very knowledgeable.

I had a NAPA Legend Premium battery that began to fail within its warranty. I had read the warranty and understood the terms and was pleased to have that honored with replacement on a prorated cost, just as described (It was past the free replacement, but still within terms). Quick, informative service. Also, having your receipt is instrumental in any process like this.

Unbelievable service!!! Especially from Joe. Came in with an issue....he knew exactly what i needed....and cheaper. Thank you Joe....

Joe was super helpful and very knowledgeable! If you live in the area and need parts Id give them my continued business!!! Thanks alot Joe and staff.

Always seem to have the right parts. Generally good advice. Today i was exceptionally impressed with the new hand from Great Falls (forgot his name) who took the time to double check diagnoses on a Dodge pick up steering issue and ensure the correct parts were ordered. Come to find out he has 15 years experience in suspension!

The guys here are great to deal with. Dont like the location. I prefer the one in Belgrade. Cant go wrong with Napa!

Very friendly and helpful staff!

Napa is always so helpful! They are great about deliveries to local shops, which is my personal favorite, because their little decal-covered cars stick out so much when they run around the streets downtown. Prices are good and service is hopeful even when they cant be helpful. If you have a question and cant get the help you need right off the bat, make sure to ask everyone currently on shift - someone is guaranteed to know what it is you need info on, or know the guy who does. #letsguide

Always great service here and needed a special socket and they didnt have a single so he opened a kit to get me what I needed.

I have shopped here before and been impressed with knowledge and parts availability.Today I found out they gave me the wrong lower ball joint after I had it all apart and no extra vehicle. I called, within 15 minutes Mike pulled up at my house in his personal truck with the correct part.I won’t be shopping anywhere else for auto parts in Bozeman anymore!

Knowledgeable and helpful. Got me what I needed.

I needed 2 new batteries for my f250, there was a deal on the website that would have given 20% off if I reserved online and picked up in the store, for $300 worth of batteries that’s pretty significant.We are traveling and I couldn’t get the website to load properly on my phone, but upon arrival Ed B was dismissive about the online discount and told us he would give us a comparable discount in store.I went out to pull my old core returns from the truck while my wife finished the transaction. Ed gave her no discount, and when she asked about it he insisted that he had given a discount and made her feel uncomfortable so she left with the batteries.Well, we lost out on a $60 discount thanks to Ed and his misleadingly my wife. I’ll just go to Oreillys next time and get the superior Motorcraft batteries at the same price.Thanks a lot Ed.

Love going in to scratch the itch for car products. Always enjoy talking to the fellas and picking up some new supplies

Very friendly and helpful always

Reply to dean S thermostat comments. When Dean notified us that his mechanic had found the thermostat defective and wanted his money back plus labor Napa asked to speak with his mechanic.Upon speaking with the mechanic we did confirmed that Dean indeed have an over heating issue. The cause however was not the thermostat. The mechanic had found that the impeller on the water pump was broken and it was not moving water causing the over heating issue. further more we put the thermostat in boiling water and it opened. We did not pay any labor as the part was not defective. We did however offer to refund the purchase price of the part.

Poor custom service on this occasion.Normally very helpful.

Amazing service. Staff helped me out with my issue.

Very friendly and helpful. I appreciate their free specialty tool rental services.

NAPA Bozeman has consistently tried to ring me up with the most expensive brand of a part I am looking forward to. They will only tell you that there are much less expensive brands available if you ask them directly.For example, I went in to by an air filter which I know they have for $4. The cashier retrieved a NAPA Gold for $14 and tried to ring me up. I asked about cheaper brands, and he told me that there was a NAPA Silver for $10. I asked him, What about the ProSelect? Only then did he let me know that it was available, in stock, for $4.This has happened to me 4 times in a row. This is not a coincidence and I can only believe they are doing this purposefully to snag $ from unsuspecting customers.I do not like businesses that you have to watch to keep honest.

Napa was just awesome I had gone to Orally and Auto Zone to be treated rudely. The napa Guy was just totally awesome and helpful showed me what to do and what i needed to get to get the job done Thanks Napa

They never have what I need or they dont know what Im talking about

The guys there are best .Out of all the parts houses in Bozeman

Ive been here many times, and thats for a reason. The on hand parts selection is excellent, the staff is friendly, and the prices compete with all the other auto parts stores.

You will be upsold.

My first trip to Bozeman NAPA clinched the deal. The staff is knowledgable, friendly, and helpful. They even had the obscure part I was looking for. Ill be back!

Staff unbelievably kind and friendly. Absolutely went above and beyond for me, much appreciated.

Staff super helpful!

Good service 💪

Good service, lots of stock, faster orders, good quality

Good service and had the part I needed in stock.

Very knowledgeable and helpful staff. Can always find the right parts.

Excellent

Great service. Knowledgeable staff.

Knowledgeable staff and great selection

Tryed to get a part and they told me that they dont carry it any more

Super friendly staff!

They didnt have the part I needed (an after market gas pump gasket from the early 1970s) but they helped me make one.

Employees at this Napa are knowledge and helpful.

They had what I needed after driving around. It would have saved time by calling Napa first.

Mike there was a great help!

Great auto parts store

Nice establishment, decent enough employees.

Good customer service representatives.

These guys sold me a defective thermostat and then refused to refund my money or pay for the cost of a mechanic that found it to be defective and replaced it with a new one. I would avoid this NAPA...

Very friendly and knowledgeable help.

Very honest in their advice.

Wish i could have used a national account here. Friendly staff.

Super nice people

Quality parts, qualified staff

Great care was given

Great friendly service.

Friendly staff always helps me find what I need.

Knowledgeable

Really knowledgeable people.

I must say this is one of my favored places to go to for auto parts

Always has my parts for any car.

Very helpful and informative

Super helpful staff

Very helpful

Very knowledgeable.

Answered my questions and helped me out

Knowledgeable and friendly

Great service

Helpful people

Very trankilo everything asu around

Excellent attention !!!!!

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