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Ressler Collision Center
8472 Huffine Ln, Bozeman, MT 59718, United States
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Ressler Collision Center
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Re
Review №1

What a phenomenal group of people!The Receptionist, Mary, took care of me the moment I got on the phone with her. Took notes on my situation, communicated it to her managers and was ready for me when I arrived.Matt, one of the techs, was extremely friendly and did everything in his power to provide me with options. He took the time to grab his manager for a second opinion.Shane Winters, the manager. What an amazing individual. Even though they were slammed, Shane took the time to PERSONALLY see to my back window leak. He put everything else aside to break down my interior to get the job done.They had me back on the road within a couple of hours.Hands down the best service experience Ive ever had at any dealership. Thank you so much.

Co
Review №2

They did a good job repairing my vehicle. And fixing problems another auto shop messed up on my Vehicle. Recommend them.

Ta
Review №3

I am still in the process of getting my car repaired, but I felt the need to share my experience thus far.Round 1: I scheduled to have work done on my car, repair work was to start July 27th. I received a call the day before informing me covid had messed everything up and the parts were not in. The gal made several attempts to get ahold of me which I was grateful for. I fortunately had not needed a rental car during this period so it was not a big deal. My car was slated to be worked on for about a week for paint, window and grill work. She said she would call again to coordinate install when the parts arrived as she wanted to be courteous of my time.... while things didnt go right she handled it awesome and I have zero complaints.Round 2: I get a call from a gentleman who said he forgot to call me for my appointment as my stuff arrived and they were pretty backed up due to losing employees for numerous reasons that he did not get into. I could go head and drop my car off if I wanted but it would likely sit there for a few days without being worked on and it would not be the best situation for them to have an extra car on site. Given the fact I was getting a rental car and I needed a timeline that was not going to work as they had so many cars piled up that he could not give me a timeline. I was then told they could maybe get me in the end of September, but I could not get a timeline again of how long the work would take. Im set to have a baby beginning of October so again having zero timeline of expectations when I am paying for a rental car is unrealistic. I use my vehicle regularly for my profession and coordinating kids, so it was rather dumbfounding that someone was trying to schedule an appointment without a work commencing timeline or a completion timeline. I asked if I could get my windshield fixed at the very least at which point I was told it would be rather inconvenient as it needed to be calibrated along with my grill and there would be additional charges since they would have to do twice the work. This gentleman should not be allowed to call clients. He just left me confused and severely irritated at his lack of capacity. He needs training from the lady in round 1.

Ci
Review №4

Busted up my fender and the staff at the collision center made it an absolute breeze to get fixed. They worked directly with my insurance agent and my truck looks immaculate now. So glad to have a local bodyshop that is trustworthy and capable!

CJ
Review №5

If there was an option to give negative stars, I would. The staff is rude, withholding of information, and dishonest. It took nearly two months just to get a service date and then another two weeks for the repairs after being told the labor would take roughly a week. The car was returned with dirt all over the backseat and parts of the display controls broken. Overall it was the worst car service experience ever. I would consult any other repair shop in Bozeman before going to Ressler.

Br
Review №6

Ressler Collision Center is fantastic!I highly recommend them to anyone needing repairs, the entire staff is so friendly, helpful and kind. My claim was handled quickly and professionally, I love how easy they made the entire process for me and how “no nonsense” they were. I will absolutely bring my vehicle here in the future, without hesitation!Not only did they make my repairs very quickly, at a good price, but they were very accommodating to my busy schedule.I can’t say enough good things about Ressler!Thank you!!

Ma
Review №7

Ive had some decent experiences here, but in the past year, the people at the oil change have consistently charged for services without informing me, and have been unhelpful and rude. I needed help with storing a wrecked vehicle and they were similarly rude and unhelpful.

Ma
Review №8

These guys went above and beyond to provide professional, patient, knowledgeable, and effective service. My car looks amazing!

Ma
Review №9

Ive used the body shop several times over the years. A few times just for help with different fasteners on the auto body I couldnt master and once with a $15K+ hail repair. They are always friendly and helpful. The paint work looks perfect. Mike and others get two thumbs up!

Dr
Review №10

After a series of unfortunate accidents; Ressler has always been timley, kind, and produce some of the best work in town. Wouldnt take my car anywhere else in bozeman!

Sa
Review №11

The team here is fantastic. I smashed the door of my truck on a post, and it had to be totally replaced. They were the fastest to get my truck in, and the turn around was half the time of everywhere else.I had to return my rental late in the day, then go pick up my truck. George offered to stay late and make sure I got my truck back. He made sure I checked the truck over thoroughly, and that I was happy.The finishing and installation was immaculate. They cleaned and polished my truck till it was so shiny I didnt recognize it as mine.Im extremely impressed with the work and the team. If I need a body shop again, they will be my first stop.

Ga
Review №12

Thank you to Dave and the staff at Ressler Collision. My truck came back a day earlier than projected and the work done was of the highest quality. This team is honest and realistic in their scheduling. While I hope my truck is never back in for collision repairs, I would not hesitate to bring it back there if I am in the situation again. Thanks guys.

Ta
Review №13

Ressler Collison Center has done body work for me more than once and I always have confidence leaving my vehicle here. Im picky when it comes to body work, but more than once theyve exceeded my expectations and returned my vehicle looking better than new! George Flikkema, Lisa Palmer, and Carol Moore were all so courteous and helpful through the entire process. Thank you for all that you do!

Jo
Review №14

You guys did a great job. We love the car!

Ch
Review №15

Returned my truck looking like new. Handled insurance issues with ease. Love ressler

Je
Review №16

Thanks Dave for the excellent service.

Ma
Review №17

Ressler was so easy to work with to get my car repaired!

Wi
Review №18

We were broadsided on Feb 26, 2017 and we had our Highlander towed to Ressler Collision Center. Pretty much a traumatic deal, but considering the circumstances, we have to say that the folks there were a big help to us and they helped us to understand the process we faced. It took a while for the at-fault insurance company to decide that our Toyota was a total loss; Carol and Lisa kept us well informed as to the situation and they both eased the agony of our loss considerably, for which we are grateful.

Ed
Review №19

Got my windshield replaced in under an hour and had a free mocha and did work on their fast wifi while I waited. Great service and speed.

Do
Review №20

They have done right be me every time I have visited. I have been in for estimates and for major repair and they have always stood behind their work!

DO
Review №21

Great customer service

We
Review №22

Got price info for some repairs

Information
71 Photos
22 Comments
4.6 Rating
  • Address:8472 Huffine Ln, Bozeman, MT 59718, United States
  • Site:https://resslermotors.com/auto-body-shop-in-bozeman-mt.htm
  • Phone:+1 406-585-2033
Categories
  • Auto body shop
  • Auto glass shop
  • Auto repair shop
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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