They did the job quickly, but their prices were 50% higher than in Tenn.

I remember the busy they are, but hard to give atention to everybody.. to proper way..But they do the best they can.👍

They mounted my tires. I had a 3:30pm appointment, and it took over two hours. Waiting room is bare with two stools. No place to sit and wait in the entire huge store. Employees in that store and at the Auto Service counter were rude (I apparently interrupted the Auto Service woman on her phone).No one explained any car problems, just handed me the receipt without mention of problems written on receipt. In the store, when i asked a Walmart employee for directions, she wouldnt answer me, and said she was on break. The price of my service was right, everything else was wrong.

Had an appointment to replace 4 tires. The service was fast and I was very please with the staff. This is my third set of tires from walmart and the service has improved. I was in and out in less than an hour.

Bought 2 tires on line, Made an appointment and brought the car in for the tires to be mounted and balanced. I explained that the paint marks on the tires need to be mounted at the tire valve. They are marked this way to make the balancing easier and more accurate. The tires are rotational. They mounted one tire inside out. I had them remount the tire. I am a retired Mercedes and Jaguar tech. These techs of theirs have no training and should not be servicing cars.

Fast, Reliable, Friendlys Service! 100 %

Went in 4 an oil change! And fluids check. My oil filter sensor maintenance, reminder continued to come. Everytime I pushed start 2 start my 2017 infinity QX50 SUV? I thought it should go off soon, no! It began saying warning ⚠️change oil filter ⚠️. Finally I went back to them &I was told. That my sensor hadnt been reset! Also, They did not check any fluids? On this 2nd visit, the guy reset the sensors. So he checked fluids while Im standing there.. Fluids, had not been checked &I wasnt made aware that my suv needed fluids. Which caused sum type of corrosion around outside water jets. None had been changed or filled. As requested, not even sure if I received and oil change and 5 or more quarts of oil? Never even informed 😒how many my car needed! Before servicing my car. I was told thee price is dependent on if I needed more than 5 quarts.. Still dont know 😕. They just replied yes, yes, yes, 2 everything

I went to Walmart in Boynton Beach at 8 AM so I could be the first to change my tire. And no one was there! How come I could get up early in the morning and the auto repair people can’t even get up and do their job ?!? This is some bull for a Sunday morning!

Honest mechanics but their scheduling needs work. Showed up early at 6am on Saturday morning and they open at 7am but opened at 730am. Not cool.

Got the job done but took a couple of hours.

Went for an oil change today! I was about to get in and out. Great service from the cashier to the guy working on my car.

The staff is always helpful and accommodating every time I go. Even when I’m a walk in they find a way to make the time I wait not excessively long. I never have any problems with them. The only reason I took off one star is because they don’t answer their phones.

They were very friendly...especially tire guys. Did a good job and price of nice tire very affordable for me.Been coming for years!Keep it going!Thanks!

At the end of the day I got my oil change.I arrived and was told to make appt inside, ok.Then the lady who helped me told me when I come back to just get on line with the car and wait. So I did. Waited 10 min with workers passing my car without being acknowledged so I get out and told a worker nicely I was there for my appt and he proceeded to tell me in a rude way go inside to check in. So I had to wait a while longer 😑.Long story short they need to be on the same page about their system.

Tried calling when they open on Sunday at 7 am, it’s rang and rang and rang. Someone finally answered and I told them I needed two tires replaced and then she transferred me and it rang and rang again and someone answered again and didn’t say anything and transferred me again. Not very professional and a good way to lose business. Get it together Walmart.

Extremely Slow Service!!I had a 2pm appointment to replace two tires. There were no cars in the bay and they’re nowhere close to finished with my work order to put on TWO TIRES!Side note; there are five mechanics and they’re literally doing nothing

Came in for a Dead battery …technician was very friendly. Took 15 min and I was on my way

Got the tire done like asap, on Boynton Rd in Boynton, much appreciated thanks

Excellent...Got me in and out promptly...

Tires!Excellent service all reasonable prices Goodyear tires all4 replaced.Torres was extremely nice professional and honest which is hard to find someone like that these days.worried for months bout my tires now feel safe and whoever else was involved thank you.they feel great and very aligned.front desk girls very nice also.they will take care of you.btw I rarely write reviews thanks torres!

VERY SLOW, got skipped, 2hrs to replace a battery on Tue. got here 1:30p. Every car in bay switched out & Im still here!

Do not use them for a oil change or to work on your car.Very inexperenced working on cars.I payed them to change the oil and they never replaced the filer and they damged the filter and caused a hole in it .I almost lost my engine..

They are supposed to open at 7am. 7:28am and they were still not open!

Ordered tires online to be delivered and installed. Had a 2pm appointment and I was told it would be done in two hours. We came back over 3 hours later and our car was still on the lift and we were told it would be another 30 minutes.. almost 4hours to install 4 tires? Thats absurd on top of that when we dropped the car off one of the techs made a comment to the cashier that he was going to lunch and that we should have came early.. extremely rude and unprofessional but I guess thats to be expected at Walmart these days. Never again..

The girl was very helpful!!I think her name is Tina

I had an appointment. I was in and out inside of 30 minutes.

Super bad service

I waited in line for 30 minutes to buy tires and the girl told me to come back in a few days. Instead I drove to Tires Plus and bought 4 tires. Stay away from Walmart Auto Center

I have had tires installed before and the wait time was ridiculously long, but the price were very reasonable. I came in this morning just to find out what the wait time was. There were 6 people ahead of me & one front associate cashier answering questions & servicing customers, this company need to hire more staff..... youre one of the top businesses who CAN afford to pay employees!!!!

Run the other way. Unorganized waste of time. I ordered tires from Walmart that were delivered a week ago. I called to make an appointment and was told to call back everyday because their compressor was broken. 5 days of calls an appointment. Upon arrival I had to wait 20 minutes then was told sorry the 20 inch tires they sold me, they cannot mount 20 inch tires. Total time wasted 4 hours, wasted gas, frustrated that I was not informed at purchase. I own a standard Ford SUV.

Dont come here theres a Jiffy Lube down the street with better service and 20-30 minutes in and out

This is the absolute worst ran place I have ever been too, horrible unprofessional management, old outdated systems, wait time is forever, no help no customer help, 14 year olds could run it better. Pathetic

The service manager CRYSTAL should get store employee of the year. Even though the tire center has been closed for service over 3 months as a result of the National pandemic, I had an emergency situation and she went out of her way to get my car back on the road in less than 24 hours. I brought the wheels in, she called in an employee who came in at 6 am and she called me at 8 am to tell me they were ready. Crystal is every employers dream come true. A REAL leader. Thank you a million times over.

Technicians are constantly stopping their work to have a conversation. I always get poor and slow service here but I buy all my batteries and tires through Walmart because they have a great warranty policy. Just wish they would hire better guys to do the job

Truly helpful and they go above and beyond. Mario Barahona helped me and my mom with getting new tires. He ushered us inside so my mom wouldnt be waiting in the heat. Helped me find the best price for tired on my budget. He even made sure the one tire that still had some life left got back to me so I could get a rim and use it as a spare. Best experience ever! My advice though is get there early and do your shopping while you wait. It took a while to get my car back, but by the time I was done with my shopping it was ready to go! Many thanks to their team and especially Mario B.

Good pricing long wait even with appointment

Bought a battery that went bad after 3 months. Waited 2.75 minutes for them to pull the car in. Then told that I needed to take the battery to customer service to complete the exchange and then come back to Auto counter to get the new battery installed. The people that run the counter are slow, not nice and have their ear buds in carrying on a personal conversation on my time.3.25 hours to get my battery exchanged

Employees are rude, they stop taking customers at random times when they are busy. I went in to get an oil change and the girl at the register acted like I was inconveniencing her by coming in. I went another time to get a headlight changed and even though it was 2 hours until they closed they werent taking any more customers. Thank goodness I double checked that they even carried the bulb for my car because they do not. But the guy at the counter didnt think to make sure or even ask what kind of car, nor did he suggest a better time or day to come. Like most Walmarts it is seriously lacking in customer service. If I wasnt forced to go here because of my budget I would spend triple the money to not have to deal with them.

I dropped my car off for the tire to be changed; I got a nail in it. Six hours later (after they told me it would me only a maximum of a four hour wait) they called to say they did not even have the tire. This is something they should have looked at and assessed right when I dropped my car off. Even if they had the tire it would be $300. Moral of the story I went somewhere else and it was done in a half hour.

Came in for Mobil 1 oil change and I received Castro. Disappointed. Also I was told that I would be called when ready for pickup and that did not happen. I suppose one gets what you paid for. I hope my review helps and customer service is improved. Thank you for bargain prices for tight budgets. Price $58.58 Full Synthetic Oil Change.

Great prices, but sadly under staffed. At 7:15am on a Friday morning, only one Tire Bay was open, and already 10 cars were ahead of me, already dropped off. And inside, no better. 8 people in line at the service counter, with only 1 employee helping those customers and answering the phone at the same time. At some point your time is worth more than saving a couple of bucks. But to give them the benefit of doubt, I hung around the store for 1 hour hoping the line would go down. Nope. 3 of the same folks were still there waiting in line. A 2nd employee was at the counter now handling the phone calls, but now there were 6 people in line, and still just one bay installing tires. Not for me. I will not return for auto service of any kind at this location. I dont think I have to preach to Walmart, but this is not called Customer Service. But dont worry Walmart Corporate Suits, Im still a Walmart fan, and customer.

Worst experience Ive ever had I scheduled appointment 3 days ahead of time and still had to wait two hours ended up leaving before they even got to me

Way too long. I spent 45 minutes waiting for a “manager” to process my dead battery. They have zero customer service. If I could rate it a zero star, I would. It is definitely worth the extra money to go to a place who cares about their customers.

Showed up early to get two tires changes. The guys were all friendly and very helpful. It took the same amount of time as my own mechanic. The price was right for this visit. Im really happy with this experience.

Quick service, I was very surprised the service I received at Walmart Auto Service Center. I can late in the evening, 5pm after work to get an express oil change. I was acknowledge, and help immediately. Staffs were friendly, and courteous!

Never answers the phone, customer service non existent

The service is to slow

Ordered 4 tires online even tho they said online the store had them (Been there done that Stock shows 4 but we can only find 3) So i got an email saying they were deluvered The Tire dept.opens @ 7:00 am I got there @630 and was first in line and they had a hard time locating all four tires but they found them and two and a half hours later they had four tires installed and balanced while 15 or 16 other people behind me were in for a long day add my wifes card not needed tires I wouldnt have ever went there and unfortunately Sears is closed by me be where youre going to be there awhile

Best prices, took a little while to find what oil filter I needed, but the prices cant be beat. Do you own oil change for half the price of any jiffy lube or oil change place.

I came in around 5pm and there was no one in line for lube so I pulled up to be serviced. The technician asked me to reverse so he could pull a vehicle out so I did. The technician pulled the car out but then drove a different car in the service area. I waited patiently to see if he was going come back to ask what service I was looking to receive or even explained to me why another car skipped me in recieving service, but he just looked at me a started working on the car. I had to approach him and ask why I was skipped and why he didnt come back to service me. Hes answer was just because I was in that line doesnt mean I was next. Then he tried to dismiss me to go inside so he can work.I went inside and spoke with Krystal and she apologized for his lack of customer service and professionalism. She also mentioned that they werent going to take anymore customers, something else he failed to inform me, but she made an exception for me. She was polite and helped turn a negative situation positive.

Very unhappy. Bought two new tires to replace my front old tires....waited forever to get put on....when they were finally done... they took one of my good tires and left me with the damaged tire....smh :(

Good prices for what you need for your automobile. The service leaves a lot to be desired. If Sam Walton was alive the service personnel would be more attentive to the shoppers instead of each other while speaking in their native tounge, in front of you while having you wait until they finished their private conversation.

New staff on duty today. Very nice. They seem to care. Helped us find products and sign up for maintenance. Still very hard to get a tire rotation at this store..they are always busy. Have always found this location ok otherwise.

Had to replace a battery that I had purchased at this Wal-Mart auto center. Place was very crowded; but, service was excellent. Mario, the Service Manager does an excellent job. Since my battery was under a 5 year warranty and I had purchased it in 2/16, it was replaced free of charge. I went away a happy camper.

I took my car in for an oil change and I got a receipt showing a service description which indicates vacuum declined. The auto cashier told me that the vacuuming should have been incuded. It obviously wasnt. I definitely wouldnt decline my car getting vacuumed! Why did they? Trying to be nice here but you can fill in the blanks.

I wish I could give them a zero ....went there at 11am and left at 4pm and didnt get anything done ...they dont have enough staff to get my two tire change ..... I waited five hours just not to be able to get anything done........ Its Walmart fault not the service guys .....I blamed it on Walmart management ..... Its sad because they are making money on the auto care service ....why cant they have better service..... Very soon another competitor will be out there ...and then they will improve there service ...

I used this place a couple of times... I am speechless... in more than 20 years experience taking my cars to service, Ive never saw such a horrible customer service... takes forever for get done, everybody is very easy going, like if there is nobody or any line waiting... talking on the phone, not enough attendants... if somebody shows up complaining about something, done... everybody stops to see whats going on... I never will comeback if I dont have to.I expected way more from a corporation like Walmart.

Drop of my SUV at 1pm came back at 3:11pm, my car was outside which meant completed service. Paid for oil change and tire rotation which was not done, notified them they pulled the car back in for the tire rotation and then the all leave for lunch break its now 3:55pm (car was dropped of at 1pm) no sense of urgency they all walk around like they have nothing to do.

Its cheap here thats about it. I will never come back. The cashier had no idea what she was doing. She literally spent 30 min with a customer to have an oil change set up. Any service you do will take more than 2 hours. Don’t come here for good service.

Just ordered tires online from Walmart to be delivered to this store. I thought I could call the auto center and make an appointment for installation, but as others posted, they took at least 7-10 minutes to answer the phone, and when they did, I was told they do NOT take appointments, its first come, first served. I asked how long I might wait, and was told hours. If theyre that busy, either they dont have the resources to do business (people, equipment, space) or theyre not charging enough to reduce demand. Poor business model. No wonder Amazon is eating their lunch. Im guessing someone else will be happy to take my money, so Ill take my business elsewhere.

I had a flat tire and they were about to close the Shop, a worker by the name of Pablo went above and beyond i believe he is a Supervisor, great costumer service, answer all my question and trust me it was a lot and usually at closing everyone is tire and dying to leave, Pablo had patience and explain to me the diffrence on tires,quality, prices i mean this is one of a kind associate ive never met before, This is a great example that others should shadow and learn from him all this skills and costumer service, so i will be now going to swich tire choice and going for service here from now on. Thumbs up for Pablo Supervisor at Walmart in old Boynton Beach.He needs to become a Manager at that dept for sure.

Good service & friendly, helpful employees this time. Great prices!

Walmart is becoming the old Sears! Auto center 4 hour waiting time for an simple oil change when I was told 1h30. Opening time on their web site was wrong 9am instead of 8am??? Most shelves are half empty??? No wonder Amazon is taking over!

They are respectful people. And do a great job

They were fast and reasonably priced. I did have an issue with one of my new tires but I brought it back in and they immediately helped me out and made sure I left satisfied

Excellent service fixed my tired in no time while grocery shopping.

Horrible, they put you on hold forever, and don’t talk to you at the end

Shouldve read reviews before going. Not worth the price. Ill never again take my car to a place that only accepts walk-ins. It took 5 hours to get 3 tires changed. Just to make matters worse, they dont tell you when the car is even ready and the rudeness from the staff was beyond something I had ever witnessed before.

Spent more than 4 hrs to get 4 tires replaced. The techs take their precious time and walk around instead of trying to get the cars done. A real joke!

The Manager and the Assistant Manager at the Walmart auto tire care place are such a great guys, they were very helpful and took care of all my needs. I was in and out in know time at all. Friendly guys and helpful!

I wish I could put NO STARS.I dropped off my van at 9:55 AM & was told my van had three cars in front and would be ready after Noon, so at 12:30 I called the store. I was told my van isn’t done to wait a few more hours, so I waited till 2:30 and called again. I was told STILL NOT DONE. Then I came to the store at 4:30 and the guy told me oh we are short staffed cause a lot of people called out... how is thy my problem ? You didn’t tell me this the other time I called, and now at 5:15 my van is NOW working on my tires. NOT HAPPY & Horrible customer service!!

Tires are reasonably priced. Waiting room available. Staff seemed a little rushed but able to assist with clients challenges and concerns.

The manager was awesome include the employee when I get there they said they couldnt do it for me cuz youre about to be closing and the manager say yes I could do one tire the amazingier

Its Walmart, what do you expect? While yes they have low prices you usually always pay a price in another fashion. I will say the employees were nice and unfortunately seemed overworked and frustrated as well. This review is for both the automotive department and the store. Bought a new car battery there. First of all it was Friday and they only had 1 guy running the front counter for check ins and check outs. Its first come first serve for service so I was told a 1 hour to 1.5 hour wait for a battery change ( which takes 5 minutes). I shopped a little, this store is clean and has a lot of self checkout. As far as that goes this store is good. But in the automotive department expect a very long wait, and not enough employees. I was there for 2 hours and my car hadnt been touched. The guy said he though the technicians would take care of mine since it didnt take long, but guess not....I ended up buying my battery and took it somewhere else to get installed. The waiting area is also tiny and claustrophobic. Shopping here might be okay but I wouldnt recommend the auto department.

Best place to get synthetic motor oil very cheap

The worst customer service I have ever experienced. I had tires ordered from Walmart and sent to the store for installation, they took nearly an hour just to find the tires. I was the first car to show up but ended up waiting for 3+ hours only to find out they didnt have the right size socket for my lug nuts and made me come back the next day. I showed up the next day first in line and then waited nearly 3 more hours only to be told they accidentally stripped one of my wheel studs and their way of making it right was to wave my tire installation fee... What an awful experience, I would NEVER recommend anyone coming to this Walmart for any automotive service.

Didnt have the oil filter I needed. But it was still very nice and organized!!

I put insurance on my tires. I recently had a flat had a nail in my tires brought the car in to them instead of giving me a new tire they plug the hole and charged me for a new tire fee.

SHAMEIt’s a shame they have such a disrespectful, rude and zero customer service lady at the register dealing with customers.Her name is Yousseli or something like that, and trust me, she’ll make you wanna spend a couple of dollars more somewhere else just to not see her face again.

DO NOT GO HERE!!! DESERVES 0 STARS!!!The oil change bays were empty though there was a line around the corner, 5 lube/tire techs standing around joking with one another and the girl at the front telling customers there was over an hour wait! I have always used Walmart for oil changes however going to this particular one was the most horrible experience Ive ever had. After being told that they couldnt figure out what type of oil my regular old Chevy took, I decided not to give them my money and went to Jiffy Lube down the street for the service, where I was treated professionally. I suggest you do the same.

Good

What’s the point when they simply can’t answer their phones

The worst service I’ve seen in my life! So slow!

Surprisingly the service was quick and courteous in and out in under 1 hour

Worst service I have had at any tire center. My first visit I waited 3 1/2 hrs for my tires to be done and that is only because I complained to management. Btw my first visit was 10 days ago. I had to return today bc one of the brand new tires I bought was slow leaking. Instead of making mine a priority I was told that it will take another hr for them the fix or replace the tire. I am here currently not happy at all. I can promise you all that this is my last visit here and if the issue is not fixed I will approach a different tire place. This place is a waste of your time and not worth the energy.

They never answer the phone this is ridiculous hire more ppl then

Went to see about pricing for tires for my Mini Copper which is an odd size. Staff was extremely helpful in answering all my questions and looked online and directed me on the next step because they didnt carry them in stock. However, from last experience here It a an extremely busy part of store cause no other Wal-Mart around has a auto center, so if u plan on getting any work done, be the first online when they open @ 7. If not plan on being there hours!! As far as selection goes for tires and batteries you can waste your time looking elsewhere but, you are not going to find it cheaper!! Bonus...All batteries automatically come with a one year warranty. No castles when exfhanging it. Happy Shopping!

I have been rejected twice for a tire rotation after waiting 3 hours for an oil change when I was told to come back the next day. They clearly dont care and they stop so often to talk with each other.

Cool people that Pablo the mechanic and manager was decent on my discount thank u

We arrived at 611am to get a tire and oil change, they open at 7. We were we one in line and 2 hours and 44 minutes later we are finally finished. We headed out on our roadtrip. About 4 hours down the road we realize they put the wrong size tire on. They have offered to replace it, but we were heading to Texas.

Was there yesterday to do injectors cleaning and oil change. They can do injectors cleaning because they dont know how and they didnt have the oil filter to my car. I have a camry..Unprofessional,lazy and super slow. This is not the first time its happening. They just dont want to work.I went to the dealer and got a full synthetic oil change plus wash for $40.cheaper and better. Dont waste your time there. Horrible experience.

Placed on hold and never got back to me on several occasions.

Came in to get some tires installed and they closed an hour early. People are still coming in to see if the shops open and they keep sending them away one by one saying theyre closed. Instead of doing business on normal business hours .

This place is ridiculous!!! You can’t set up an appointment and they close at whatever time the feel like making it nearly impossible to have them do it. When you finally get there they have lost your tire and take over a half hour to find it! The first Tim o went they told me I needed to go to the front of the store and pick up the tire and carry it all the way to the back of the store for them to put it on when it was actually back and then made me wait 45 minutes for a manager to have me sign I was picking it up so I could take it somewhere else to have it put on because they never have time or they are closing soon or the systems are down. It’s a different excuse every time. I get there at 4 they tell me they don’t have time when they don’t close til 7! Don’t waste your time with them!

Called to get price on tires was on hold for 8 minutes, they would pick up the phone andNot say a word and put it back on hold.They definitely need someone to answer phones and help customers. Unacceptable if they are offering such services.

Busy, Busy, Busy...Maximo handles it all. I arrived early and was first in line.How could I not be trilled. Be prepared to wait.

This was for the Boynton Beach old Boynton road location. The job was completed like it was supposed to. The employees are courteous and will answer any questions you have. One of the first or second people to greet me warned me it would take 2-3 hours which it did (2 1/2 hrs). Some people might think theyre slow but the way I look at it is theyre taking the time to do it right and not rush it. Were in 2018. There are a few things everyone should know in current society that just take longer than usual so if youre in a rush, you do those things another time; 1. Wal-Mart, 2. DMV, 3. Post Office, 4. Car maintenance, etc. So dont complain about waiting. Make an appointment for another time.

I was notified that MY Purchase online Order was in and Upon arrival and waiting 45 minutes to get assisted by Auto Rep. I was than inform MY ORDER wasnt Completed, it seems only ONE of the TWO Tires I purchase had arrived. I was than told it was up to me to keep checking when my order will be shipped to be Complete. I than went up to Customer Service to Complain to a Manager. I had to wait another 20 minutes because Store Manager was on a Break, so finally Alex the Assistant Manager came to listen to my Complaint. Hes the only Reason you got 2 Stars instead of Zero, because he try to be helpful, especially when he also told me according to his records both of my tires where in. After Alex came to me at Auto Service desk, he informed that the other Tire was not in Store. What I find Disturbing was neither Auto Manager or Alex(Asst manager) didnt OFFER me any Compensation for my Time, but Most of ALL I paid for Product and MY ORDER wasnt full fill and its UP to me to Followup. Enclosing I find this to be Unprofessional & Irresponsible from such a Corporation as Walmart.

In the past i have been here. They are ok. depends on how busy they are

Good prices, slow service but its expected. First off, you are at Walmart so dont expect dealership type service, here nobody will upsell or offer all the extra services your Jiffy Lubes or Dealerships always try when all you really need is an oil change. I showed up 15 minutes after they opened, took about 15 minutes to ring me up because there were 2 people in front of me. I went home and got a call 2 hours later that the car was done. No complaints, my 2nd time here and will keep coming back, nice and early. Dont show up at 4pm, they are probably very busy and wont take you, 7:15AM is the trick. Also, check your car before you leave, oil level and tires if you had them rotated... all in all i saved about $50.